BPO. Virtual, flexible, remote Customer Service, Support and Sales.

LiveOps

Website
BPO. Virtual, flexible, remote Customer Service, Support and Sales.

LiveOps

Website

About us

LiveOps

Provider of freedom and autonomy ~ LiveOps provides virtual, flexible Independent Contractor Agents to Fortune 500 Companies to assist in fulfilling their goals and the business needs of their customers. Liveops ranked #4 in FlexJob’s 2020 Top 100 Companies with Remote Jobs.

Our work culture

Our career opportunities enable our all remote team of Independent Contractor Agents to work to live, vs live to work. Empowered by flexible, self selected schedules our Independent Contractor Agents have the freedom and autonomy to work around the competing priorities in their lives, controlling their earning potential, while creating a business of their own.

Option to work from home
Option to work from home
Sign language interpreters
Sign language interpreters
Allow a self-paced workload
Allow a self-paced workload
Service animals allowed
Service animals allowed
Provide an ergonomic workstation
Provide an ergonomic workstation
Accessible parking spot
Accessible parking spot
Ramp and/or elevator
Ramp and/or elevator
Flexible work and leave schedule
Flexible work and leave schedule
Accessible restroom
Accessible restroom
Sensitivity training for coworkers
Sensitivity training for coworkers
Accessible computer software
Accessible computer software
On-site counseling
On-site counseling
Screen reader software
Screen reader software
Fragrance-free workplace
Fragrance-free workplace

Our open positions

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Virtual Customer Service Representative
Contractor
Sales & Marketing

As an Independent Contractor, Call Center Representative you'll provide virtual services to our Fortune 500 customers across a variety of industries including Retail, Healthcare, Non-Licensed Insurance and Tax Support.  You'll have the flexibility to choose when and where (HOME!) to provide services ~ you're your own boss!

Liveops is ranked #4 in FlexJob's 2020 Top 100 Companies with Remote Jobs

As an Independent Contractor, Call Center Representative you'll provide virtual services to Liveops Fortune 500 customers across a variety of industries including Retail, Healthcare, Non-Licensed Insurance and Tax Support all from the comfort of your own workspace!

As a successful self-employed, Call Center Representative you:

CAN:

  • Work from home or any quiet place, where you feel most comfortable
  • Set your own schedule to flex around the care of the really important people & things in your life
  • Enjoy the autonomy of being your own boss
  • Work for 1 or multiple clients, on a variety of programs, supporting a variety of products
  • Work to live, not live to work
  • Did we mention, you can be THE Boss!

HAVE:

  • Experience handling inbound & outbound calls
  • Minimum of 1 year customer service experience
  • Computer skills, including navigating multiple open tabs, systems and processes
  • Basic typing skills
  • Strong customer service and writing skills
  • Empathy and patience with difficult callers

LIVE IN:

  • AL, AR, AZ, DC, DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV or WY

Required Stuff:

  • After you fill out the online application, you’ll be asked to complete (and pass, of course) a credit & background check
  • The background/credit check requires you to pay a $45 fee directly to the vendor, Checkr, at the time you register to begin their verification process
  • After successfully completing the application process, you’ll be asked to sign an Independent Contractor Agreement (FREE!)
  • And lastly, some clients require a technology check of your remote system to ensure your working environment is compatible with theirs. (Also FREE!)

Fun, Required Stuff:

  • Certification: Remote, e-learning completed through a combination of live sessions and an online learning system
  • Learn the client’s systems, process and how best to support their customers and products
  • Depending upon client, certification can last between 2-4 weeks (unpaid, but LiveOps covers the cost of e-learning materials!)
  • Nesting: Show them what you’ve got!
  • Live, monitored calls from your remote location with real time Liveops support, to address additional learning opportunities
  • Depending upon client, nesting lasts between 1-2 weeks (invoiced talk time $$$)
  • Production: It’s showtime BOSS!
  • Live calls ~ on your time, around your life
  • You’re finally the Boss, but you’re never alone!  Liveops Nation is available when you work & need us the most, to help support your business questions and goals and to help you build and stay connected to your social network of peers.  

Sound like the opportunity of your dreams?  Then Join Liveops!

Click on the APPLY link below.  You’ll be redirected to the Liveops application page, which includes in-depth information around any additional questions you may have and THE LINK to APPLY, to start building your own business.  Fill out the application and a Liveops team member will reach out to help you through the process.

Apply Now

Our open positions

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Virtual Customer Service Representative
Contractor
Sales & Marketing

As an Independent Contractor, Call Center Representative you'll provide virtual services to our Fortune 500 customers across a variety of industries including Retail, Healthcare, Non-Licensed Insurance and Tax Support.  You'll have the flexibility to choose when and where (HOME!) to provide services ~ you're your own boss!

Liveops is ranked #4 in FlexJob's 2020 Top 100 Companies with Remote Jobs

As an Independent Contractor, Call Center Representative you'll provide virtual services to Liveops Fortune 500 customers across a variety of industries including Retail, Healthcare, Non-Licensed Insurance and Tax Support all from the comfort of your own workspace!

As a successful self-employed, Call Center Representative you:

CAN:

  • Work from home or any quiet place, where you feel most comfortable
  • Set your own schedule to flex around the care of the really important people & things in your life
  • Enjoy the autonomy of being your own boss
  • Work for 1 or multiple clients, on a variety of programs, supporting a variety of products
  • Work to live, not live to work
  • Did we mention, you can be THE Boss!

HAVE:

  • Experience handling inbound & outbound calls
  • Minimum of 1 year customer service experience
  • Computer skills, including navigating multiple open tabs, systems and processes
  • Basic typing skills
  • Strong customer service and writing skills
  • Empathy and patience with difficult callers

LIVE IN:

  • AL, AR, AZ, DC, DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV or WY

Required Stuff:

  • After you fill out the online application, you’ll be asked to complete (and pass, of course) a credit & background check
  • The background/credit check requires you to pay a $45 fee directly to the vendor, Checkr, at the time you register to begin their verification process
  • After successfully completing the application process, you’ll be asked to sign an Independent Contractor Agreement (FREE!)
  • And lastly, some clients require a technology check of your remote system to ensure your working environment is compatible with theirs. (Also FREE!)

Fun, Required Stuff:

  • Certification: Remote, e-learning completed through a combination of live sessions and an online learning system
  • Learn the client’s systems, process and how best to support their customers and products
  • Depending upon client, certification can last between 2-4 weeks (unpaid, but LiveOps covers the cost of e-learning materials!)
  • Nesting: Show them what you’ve got!
  • Live, monitored calls from your remote location with real time Liveops support, to address additional learning opportunities
  • Depending upon client, nesting lasts between 1-2 weeks (invoiced talk time $$$)
  • Production: It’s showtime BOSS!
  • Live calls ~ on your time, around your life
  • You’re finally the Boss, but you’re never alone!  Liveops Nation is available when you work & need us the most, to help support your business questions and goals and to help you build and stay connected to your social network of peers.  

Sound like the opportunity of your dreams?  Then Join Liveops!

Click on the APPLY link below.  You’ll be redirected to the Liveops application page, which includes in-depth information around any additional questions you may have and THE LINK to APPLY, to start building your own business.  Fill out the application and a Liveops team member will reach out to help you through the process.

Apply Now

Our open positions