Logistics Technology, On-Demand Delivery Network

Postmates

Website
Logistics Technology, On-Demand Delivery Network

Postmates

Website

About us

Postmates

Postmates is transforming the way goods move around cities by enabling anyone to have anything delivered on-demand. Our revolutionary Urban Logistics platform connects customers with local couriers who can deliver anything from any store or restaurant in minutes.

Our work culture

We’re here to build the future, not just to maintain the status quo. For our people, Postmates is a way of life and a part of pop culture. Help us transform the way food and merchandise is moved around cities.

Option to work from home
Option to work from home
Sign language interpreters
Sign language interpreters
Allow a self-paced workload
Allow a self-paced workload
Service animals allowed
Service animals allowed
Provide an ergonomic workstation
Provide an ergonomic workstation
Accessible parking spot
Accessible parking spot
Ramp and/or elevator
Ramp and/or elevator
Flexible work and leave schedule
Flexible work and leave schedule
Accessible restroom
Accessible restroom
Sensitivity training for coworkers
Sensitivity training for coworkers
Accessible computer software
Accessible computer software
On-site counseling
On-site counseling
Screen reader software
Screen reader software
Fragrance-free workplace
Fragrance-free workplace

Our open positions

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Battery and Power Management Lead (X)
Full time
Engineering

Engineering at Postmates

We’re building groundbreaking tech solutions that power our revolutionary logistics platform to help connect millions of customers with their favorite merchants every day. We’re tackling some of the most complex technical challenges in the modern logistics space to unlock opportunities that positively impact the local businesses and communities we serve.

A day in the life

At Postmates X, we are reimagining how things move in cities. Serve, our personable sidewalk delivery robot, is our vision for the future of delivery. It’s designed to take deliveries away from congested streets and onto underutilized alleys and sidewalks, to save energy, reduce emissions, reduce traffic, and make deliveries faster and cheaper. Why move two-pound burritos with two-ton cars?
Serve has been years in the making and has already done thousands of customer deliveries.
 
Who are we?
We are tech industry veterans in software, hardware, and design who are pooling our individual talents together to build a legacy. Our team is inclusive, agile, and driven by a common purpose. We are solving real-world problems with machine learning, computer vision, and robotics, with a mindful eye towards the end-to-end user experience. By joining our team, you will help create the first robotic helpers entering our cities: moving alongside us and running our errands!
 
What will you do?
  • Own power system design including charge and discharge architecture, system regulators, power distribution, and safety.
  • Own battery design including cell, BMS, and pack definition, certification, and validation.
  • Design comprehensive power and battery test plans to characterize all required design parameters.
  • Design and setup in-house test lab for battery pack testing
  • Write software scripts to control off-the-shelf and custom test equipment.
  • Work with other engineers and technicians to collect, review, analyze and present test data.
  • Perform design reviews, FMEA, risk and failure analysis.
  • Work with battery vendors to transfer design into production and implement best production processes and practices.
  • Monitor the advancements in battery technology, processes and SOC algorithms and advise the team accordingly
  • Build a strong business relationship with suppliers.
Qualifications
  • 7+ years of experience in product development environment preferably with an experience in systems engineering.
  • BS degree or higher in electrical or mechanical engineering
  • Knowledgeable about EV standards and regulatory testing requirements/pass fail criteria
  • Professional experience with the design, analysis, and/or testing of lithium-based battery systems including modules, packs, and battery management systems.
  • Previous product design experience in automotive, aerospace, or transportation systems.
  • Experienced in the areas of test definition, test set-up and execution
  • Experience with high energy density battery cell design, characterization and applications
  • Experience in battery module/pack interconnection design, thermal management, and safety.

A bit about us

Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
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Insurance Claims Specialist
Full time

Postmates is looking for an Insurance Claims Specialist to support our Legal and Finance teams with tracking and responding to insurance claims reporting, and case management. The ideal candidate must be detail-oriented, efficient, and organized. Prior insurance experience is required, ideally with auto insurance claims, with an understanding of injury and property damage claims. 

We’re strategic thinkers and creative problem-solvers tackling mission-critical initiatives that impact millions of customers, merchants, and couriers in our three-sided marketplace every day. We’re laser-focused on delivering bold Insurance solutions and decisions that help Postmates scale and continue its rapid growth as the first on-demand urban logistics platform. 

A day in the life

Your primary responsibility will be to assess incoming reports of insurance claims reported by members of our Fleet, third parties, and/or insurance companies. You will also work collaboratively with our Trust & Safety, Legal team to review safety incidents that result in theft and property damage claims. Your role will require high levels of independent work, resourcefulness, and strong attention to detail.  You will also need to work collaboratively and take direction easily as we are always improving and updating our processes. A sense of humor is always a plus as we deal with escalated scenarios.

Your Responsibilities 

  • Ensure timely and appropriate investigation, evaluation, and reporting of claims
  • Oversee entire lifecycle of assigned claims following established claims handling strategies
  • Work directly with TPA and broker to investigate and expedite claims 
  • Work cross-functionally with all support departments to investigate Auto, General Liability, Worker Compensation, and Occupational Accident claims. 
  • Actively participate and proactively drive improvements 
  • Help develop and implement product and Help Center changes to ensure a positive user experience when accidents occur and promote self-service on our platform
  • Manage and oversee the DocuSign, Google/ Excel spreadsheets, and Box Folders to ensure streamlined classification.

You’ll thrive in this role

  • 3+ years in insurance claims management, Trust and Safety, Fraud, Risk Management, or related role
  • Highly organized, analytical and comfortable in high volume claims environment
  • Excellent listening, communication, verbal, and writing (documentation) skills
  • Experience handling high priority escalations and working cross-functionally promptly to provide resolutions
  • Positive outlook and optimism in the face of challenges and negative situations
  • Ability to maintain a high level of confidentiality
  • Ability to balance attention with swift execution
  • Not afraid to roll up your sleeves and work on the day to day cases
  • Additional proficiency with Google Apps, Box, Microsoft Office, Zendesk, and DocuSign 
  • Comfort in a fast-paced environment, subject to rapid change and uncertainty
  • Enthusiasm for Insurance 
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
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Senior Payroll Specialist

Finance & Accounting at Postmates

We’re strategic thinkers and creative problem solvers tackling mission-critical initiatives that impact millions of customers, merchants, and couriers in our three-sided marketplace every day. We’re laser-focused on delivering bold financial solutions and decisions that help Postmates scale and continue its rapid growth as the first on-demand urban logistics platform. 

We are seeking a Senior Payroll Specialist to contribute to our world-class hyper-growth organization.

The ideal candidate will be familiar with the payroll process, organized, detail-oriented, self-motivated, and a system savvy team player with a variety of experience working in a fast-paced environment. The Senior Payroll Specialist will ensure the accuracy of preliminary payroll data, will research and resolve payroll issues, while providing a high level of customer service to all employees. This position will impact a rapidly growing organization and offer career development opportunities for the right candidate.

WHAT YOU’LL BE DOING

  • Responsible for ensuring accuracy processing of the US, UK and Canada payrolls; including new hires, terminations, leaves, garnishments and employee changes.
  • Researching and resolving any data issues, missing information, and facilitating the communication between HR and the employee.
  • Responsible for preparing semi-monthly payroll for hourly and salaried employees, benefit changes, and special compensation.
  • Assisting in auditing the semi-monthly payroll data prior to submitting the payroll file to the third party payroll vendor (ADP).
  • Responding quickly and accurately, with professionally composed emails, to employee payroll and compensation inquiries.
  • Assist in tracking/reporting/auditing of company benefits such as 401(k) and flexible spending accounts.
  • Ability to run and create (ad-hoc) reports out of ADP Report Writer on an as-needed basis.
  • Work on ad-hoc projects, such as Audits.
  • Work with and follow-up on all notices received from Federal and State Agencies.
  • Additional responsibilities as time permits.

Additions

  • Supervise the processing of US, UK and Canada semi-monthly payrolls, including salary, bonus, commissions, benefits and taxes to ensure that Postmates is compliant with federal, state, and local county regulations.
  • Review submission of employee changes, including but not limited to new hires, temporary workers, transfers, and promotions to ensure accuracy.
  • Process accurate and timely submission of employee 401k deferral changes and contributions into the plan.
  • Liaise with company payroll providers to ensure accuracy, compliance and timely processing.
  • Reviewing and approving changes in exemptions, insurance coverage, savings deductions, and job titles, and department/ division transfers.
  • Ensures time off policies are appropriately applied to employee profiles within ADP.
  • Assists with determining payroll liabilities by approving the calculation of employee federal and state income and social security taxes, and employer's social security, unemployment, and workers compensation payments.
  • Work with outside accounting and payroll firms to process payroll for international employees.

 WHAT WE’RE LOOKING FOR

  • Must have experience with ADP Workforce Now
  • 5 years of experience, including experience with processing a full cycle payroll
  • Bachelor degree in Business, Accounting or Finance or relevant experience
  • CPP designation is encouraged
  • Process improvement mentality
  • Strong systems knowledge, including the ability to quickly learn new systems
  • Excellent Excel, strong communication and analytical skills
  • Highly motivated
  • Able to work independently 
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
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Merchant, Solutions Engineer

Merchant, Solutions Engineer

Postmates is on a mission to help people unlock the best of their cities -- and their lives -- with an industry-leading on-demand “anything” network. We’re the first and still the leading company in the on-demand space -- with a fleet of more than 400,000 Postmates, the largest network of merchants in the U.S. and a brand that has become a verb in pop culture. We’re looking for people who aren’t afraid to be first -- or eccentric, and who are passionate about creating the new, new.

The Merchant Team is responsible for managing and aggressively growing Postmates’ top-line revenue while delivering a world-class merchant experience.  As a member of this team, you’ll work closely with the merchant, product, and engineering organizations to architect, implement, and grow our solutions engineering function. 

 

As Solutions Engineer you will:

  • Act as a technical resource to the Sales and Account Management teams within the business when dealing with existing clients, prospects, and internal troubleshooting
  • Craft technical content to represent our integration capabilities
  • Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales
  • Understand, scope, and deliver Solutions (including Statements of Work) based upon use-cases presented by clients and/or prospects
  • Provide technical guidance to customers attempting to leverage the Postmates Developer tools 
  • Lead the RFP / RFQ and Security Assessment process from within the business. 
  • Point of sale system integration and workflow management
  • Assist in stage testing for prospective merchants
  • Quickly assess errors in set up and identify what needs to be addressed to fix the issue

 

To succeed in this role, you will lean on your:

  • 5 + years experience as a sales engineer (marketplace business preferred)
  • Previous experience building solutions engineering functions within fast-growing software companies 
  • A passion to serve the customer and genuine interest in sales processes, with client-facing experience, ideally sales engineering or customer support
  • An ability to succinctly communicate complex ideas around a technical topic, instilling confidence and trust in the customer
  • Confident dispensing knowledge to a highly skilled and experienced audience
  • Education: Computer Science / Computer Engineering Degree and/or practical experience working across a diverse range of technologies
  • Experience with scoping and managing system integrations and creating SOW documentation for clients
  • Experience in managing / contributing to RFP / RFQ and Security Assessment documents
  • Experience in providing technical support
  • Strong understanding of API / cloud infrastructure
  • Strong presentation and communication skills, ability to convert technical knowledge into plain language for prospects, clients, and staff
  • Familiarity with Python, Go,  and/or Elixir. 
  • Familiarity with SQL querying

 

A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
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Growth CRM Marketing Associate

WHO WE ARE

Postmates enables anyone to have just about anything on-demand. We pioneered the on-demand space and currently serve 80% of US households with a fleet of more than 350,000 Postmates and the largest network of merchants in the US. We’re changing the landscape of commerce by making cities our warehouses, providing the delivery infrastructure, and connecting our customers to any product, anywhere, anytime. Postmates isn’t just an app, it’s a way of life and a part of pop culture. We are the O.G. of on-demand and we’ve given people a new superpower — the ability to Postmate anything from anywhere. We’re building a movement to make Postmates a verb: Postmate it.

WHAT YOU'LL DO

We’re looking for a CRM Marketing Associate who will help drive the company’s growth forward. You are stickler for the details and have a mix of technical, creative and analytical skills to launch cool, buzzworthy email, push and in app marketing campaigns.  You’ll collaborate with key stakeholders across the organization (brand communications, design and copy, analytics, product) to execute email, push and in app marketing campaigns. The role requires someone who is incredibly executional, detail-oriented, a quick problem-solver and has a can-do attitude.

YOUR RESPONSIBILITIES

  • Manage the end-to-end process of email, push and in-app marketing execution including campaign segmentation, creating/updating email HTML, scheduling, QA, discount setup and campaign deployment
  • Conduct user-end testing of email marketing campaigns to ensure accuracy of content, linking, and tracking
  • Report out on campaign performance and recommendations
  • Engage with multiple stakeholders across the organization to support key marketing and brand partnership initiatives
  • Stay obsessed with industry trends, and advise the team on new technologies and strategies that will help us meet our goals

OUR REQUIREMENTS

  • 2-4 years of experience in a marketing role. Email marketing experience preferred (experience with Braze is a plus)
  • Highly organized, results-driven, with exceptional attention to detail with great end-to-end executional ability 
  • Self-starter with an excitement for learning, open to new experiences and challenges in a fast-paced business environment
  • Flexibility. Our business peaks when people eat. That doesn’t always happen from 9-5.
  • Versatile. Ability to thrive in a cross-functional environment while juggling multiple responsibilities.
  • Must be proactive, resourceful, and demonstrate intellectual curiosity
  • Strong knowledge of Excel is a must
  • Sense of humor, preferred. Ok, required

YOUR BENEFITS

Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive salary and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.

  • Competitive salary and stock option plan (stay aligned with the long term value you create)
  • Monthly benefits stipend
  • Whatever computer, monitor, keyboard mouse you need
  • Impact-first work environment (no politics, no pandering)
  • Huge company vision (we need you to build the future, not just maintain the status quo)
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
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Associate Account Executive

WHO WE ARE

Postmates enables anyone to have just about anything on-demand. We pioneered the on-demand space and currently serve 80% of US households with a fleet of more than 600,000 Postmates and the largest network of merchants in the US. We’re changing the landscape of commerce by making cities our warehouses, providing the delivery infrastructure, and connecting our customers to any product, anywhere, anytime. Postmates isn’t just an app, it’s a way of life and a part of pop culture. We are the O.G. of on-demand and we’ve given people a new superpower — the ability to Postmate anything from anywhere. We’re building a movement to make Postmates a verb: Postmate it.

WHAT WE DO

Join Postmates as an Associate Account Executive and help make us even more successful! In this position, you will play a key role in the rapid growth of Postmates’ platform by reaching out to local merchants and having great communication skills.

YOUR RESPONSIBILITIES

  • Managing your own leads: utilize online and offline sources to cultivate new leads
  • Develop and maintain pipeline
  • Plan an approach for your territory
  • Drive the full sales cycle to attain new business
  • Achieve and consistently exceed monthly, quarterly, and yearly sales goals

OUR REQUIREMENTS

  • 1+ years of experience (inside sales or sales) within a tech company
  • Hungry, driven, competitive and hard-working candidates
  • A strong history of executing full life cycle sales over the phone
  • A highly customer-focused mindset and consultative sales approach
  • The ability to learn quickly
  • A stellar work ethic and proven success as a self-starter

YOUR BENEFITS

Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive salary and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
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Technical Program Manager

Postmates enables anyone to have just about anything on-demand. We pioneered the on-demand space and currently serve 80% of US households with a fleet of more than 350,000 Postmates and the largest network of merchants in the US. We’re changing the landscape of commerce by making cities our warehouses, providing the delivery infrastructure, and connecting our customers to any product, anywhere, anytime. Postmates isn’t just an app. It’s a way of life and a part of pop culture. We are the O.G. of on-demand, and we’ve given people a new superpower — the ability to Postmates anything from anywhere. We’re building a movement to make Postmates a verb: Postmate it.

The Postmates Product team works on systems that provide the foundation for all of Postmates’ business. As a Technical Project Manager for Product, you will partner with engineers and product managers to drive key projects in the engineering domain and deliver them on time, on budget, and with high quality. You’ll own project planning, scoping and execution, facilitate communication up, down, and sideways, and drive decision making for the project. You’ll represent your projects to executives and work with them on prioritization and escalations. You’ll be working on some of the most critical tasks in the company and have the opportunity to make a significant impact on Postmates’ success. Every day you’ll be making our services and our processes better!

OUR REQUIREMENTS 

  • Minimum of 5 years of program/project management in software development, including tracking software delivery process using tools and metrics, or experience in software/system engineering
  • Be tenacious. Do whatever it takes to keep your team and the program moving forward
  • Comfortable with ambiguity in a fast-paced environment where teams are empowered to make their own decisions
  • Predict what may be around the corner and visualize relationships and product changes that have to be made to alleviate potential concerns.
  • Passionate about developing partnerships with cross-functional teams to influence decisions, drive alignment, and prioritization to extend our competitive advantage 
  • Outstanding communication and presentation skills, written and verbal, to all levels of the organization
  • Experience building roadmaps, release plans, project plans while managing dependencies and with strong attention to details
  • Proven track record of delivering projects in large-scale, distributed production systems and 24x7 production environment
  • Demonstrated ability to manage external/third party dependencies in complex projects
  • Process-oriented but flexible in approach
  • Technical proficiency in software development tools 

NICE TO HAVE

  • CSM certification
  • Experience with Github

YOUR BENEFITS

  • Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive salary and equity plan, along with access to our 401k plan and robust benefits including health benefits, flexible paid time off, parental benefits, and food perks.
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
Thank you! Your submission has been received!
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Manager, IT

Information Technology at Postmates

We’re technologists, builders, and teachers who love tackling complex IT challenges and delivering creative solutions to help our people be wildly productive and successful at Postmates. We build and support the critical infrastructure, systems, and processes our people and our Postmates platform needs to stay insanely reliable, agile, and scalable for the future.

What we do

Postmates is looking for an experienced IT leader to help grow our support and operations teams. Our team works cross functionally with our partners in Security, PeopleOps, Workplace and other teams to coordinate work, handle ticket escalations and resolve issues. We onboard new employees, provision new hardware, provide hands-on support and adhere to security standards for all Postmates employees. 

What you will do:

You will lead our IT End User Support team across North America. You will be responsible for defining support best practices, escalation paths, and capabilities in conjunction with IT and Security leadership. You will lead the team to deliver on support and infrastructure projects, defining OKRs, and building a roadmap that will help to enable Postmates to grow and scale. You recognize that being a manager means putting the development of your people first, and you will help to grow, mentor, and enable your team to deliver an amazing experience for our internal customers. 

 

  • Build a high performing IT Support team through mentorship, training, and direct feedback.
  • Use data to find trends and drive continuous improvement through collaboration with your peers in all areas of IT
  • Provide timely resolution to problems and act as final escalation point for the team and customers
  • Work with IT leadership to develop a framework for technology training and create a feedback process for both our support team and our customers.
  • Lead the team in the development of the support strategy and roadmaps for each of our core IT offerings within Postmates.
  • Provide oversight and operational management for critical IT tools including: GSuite, Zoom, Slack, JIRA, Confluence, RingCentral
  • Design, deliver, and support processes and technologies related to: SaaS application management, client platform standards, system performance, patching, inventory management, and configuration compliance.
  • Assist in our Office Expansion projects, helping to define requirements, participate in planning, and provide resourcing to deliver amazing working locations to our Postmates team

You should have:

  • 5 years experience in a hands on Enterprise IT environment
  • Minimum 2 years experience in a leadership role within a global IT organization
  • Experience managing and maintaining budgets 
  • Proven track record of leading a distributed IT support organization and managing operations at scale
  • Experience managing ticket-based enterprise work-flow systems, particularly JIRA Service Desk and Confluence.
  • Strong customer service, problem solving and teamwork abilities
  • Outstanding communication and interpersonal skills
  • Excellent communication and documentation skills
  • Experience in a dynamic, fast-growing environment.
  • Extensive technical knowledge of Mac OS 10.13.x, 10.14.x, 10.15.x, iOS and Android
  • Advanced knowledge in supporting Windows 10, and ChromeOS
  • Background in network fundamentals and support experience 
  • Expertise in GSuite support and administration (Gmail, GCal, Groups, GDocs)
  • Experience in supporting Video Conference and presentation technology, preferably with Zoom and Google Meet
  • Ability to participate in an on-call rotation that includes after hours and weekend support
  • Some regional travel may be required to support distributed staff
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
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Security Engineer, Infrastructure

Postmates runs one of the largest real-time delivery fleets in the country. Building a software platform that is reliable, scales, and stays agile under demanding product needs is a serious technical challenge. Postmates isn’t just another ad platform or mobile app for delivering static user-generated content: We have real customers paying real money for a real service, all in minutes.

As a Security Engineer - Infrastructure, you will be responsible for securing the Postmates platform and infrastructure. We’re looking for an engineer who is well versed in current cryptographic techniques, authentication, and other aspects of network/cloud infrastructure security.

Security Engineering

  • Work with various engineering teams and technical stakeholders to perform security reviews, define security requirements and provide recommendations for the enhancement of Postmates web and mobile services (Platform) as well as third party vendor services.
  • Help harden our infrastructure to avoid exploits and privilege escalation.
  • Design and deploy infrastructure for authentication/encryption key management, protocol config and library management, secure networking, logging, threat detection, etc.
  • Instrument systems and the network infrastructure to understand network flow / traffic flow, and detect intrusions.
  • Build reusable, testable, scalable, efficient, and economic security automation tooling.
  • Identify architectural deficiencies and develop/implement vulnerability mitigation strategies to address them.
  • Enhance, implement and maintain vulnerability management tooling and programs.
  • Identify use cases that can be built with existing tooling (SIEM, IDS, FIM etc.) to enhance both security automation and risk posture.
  • Assist in conducting routine network and application penetration testing using familiar tooling such as (Nmap, Nessus, Burp suite, etc.)
  • Familiarity with common compliance standards, such as CIS Benchmarks, PCI-DSS 3.2, NIST 800-53 and SOC 2.
  • Experience in using REST and gRPC APIs to integrate security technologies, CI/CD and Git/Github (GitOps) DevSecOps workflows.


Cloud security experience:

  • Google Cloud Platform (GCP) / Amazon Web Services (AWS)
  • Configuration & Analysis (VPC, IAM, NACLs, Security Groups, Cloud Audit Logs, etc.)


Containerization & Secure Configuration Management
:

  • Hands-on experience working with Docker and Kubernetes and securing K8s deployments according to “hard multi-tenancy” guidelines and methods.
  • Development of secure configuration baselines using tools such as Terraform, Saltstack, Ansible, CloudFormation etc.
  • Experience developing Linux Hardening standards: (e.g., Debian, Ubuntu) following community consensus practices such as CIS/Center For Internet Security.


Incident Response:

  • Provide support for security incident response function and rotation as needed.

Coding Languages:

  • Python, Go, Javascript, etc.

Required Experience/Qualifications:

  • 5+ years’ experience working with cloud infrastructure, IAM, network and security policies.
  • 5+ years’ experience in security code review (Python and related web frameworks, Go, JavaScript etc.)
  • 5+ years in automating security testing and developing security tooling.
  • Knowledge of cloud security concepts and architecture (GCP, AWS)
  • Knowledge of current cryptographic algorithms, cipher suites, threats and mitigations.
  • Bachelor's degree (or equivalent experience) required.
  • An ability to work independently on complex projects.

Preferred Experience/Qualifications:

  • Familiarity working within a team scrum / kanban workflow to manage time and improve work efficiency.
  • CISSP, CCSP, CPT, CEH certified.
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
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Product Manager

Postmates runs one of the largest real-time delivery fleets in the country. Building a software platform that is reliable, scalable, and agile under demanding product needs is a serious technical challenge. Postmates isn’t just another ad platform or mobile app for delivering static user-generated content -- we have real customers paying real money for a real service, all in minutes. 

As a Product Manager, you will be responsible for building and optimizing products for our customers, which include buyers, sellers, Postmates, developers and internal teams. We love learning, and we expect that you will learn new things--and teach new things to the people around you--as we build out the Postmates platform together.

You will:

  • Drive product vision and direction for your product(s) and help shape the future of the industry as the company grows
  • Collaborate with business leaders to make large-scale decisions that impact tens of thousands of Postmates, tens of thousands of partners, and the millions of customers they serve
  • Drive new feature development from start to finish by working with a cross-functional team of engineering, design, operations, and marketing
  • Establish, track, and measure success metrics after launch and consistently utilize behavior data in making key product decisions
  • Synthesize feedback from internal stakeholders, app users, and market research to optimize the user experience 
  • Deliver results by setting goals, priorities, and processes that align PMs and engineers across your team and the organization

You have:

  • Three to six years of experience building and delivering highly successful products
  • Technical know-how—you have a solid understanding of how software is made and how it works
  • Leadership—you can motivate your teammates to create amazing products and processes. You’re great at making tough decisions in a sea of ambiguity and keeping everyone on track
  • Superb communication—you have excellent written and verbal communication skills. You make complex ideas understandable and craft specs that are easy for multiple audiences to consume
  • The ability to apply your skills and experience to company objectives so that you can resolve complex issues in creative and effective ways
  • Experience working on complex issues where analysis of situation or data requires an in-depth evaluation of variable factors
  • The ability to exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results

Even better:

  • A Master’s degree (or higher) in a technical or quantitative field
  • A software engineering background
  • Design experience
  • Experience with analytical tools -- SQL, Python, etc
  • Experience in on-demand, commerce, or restaurant industry

Benefits:

  • Competitive salary and generous stock option plan 
  • Medical, dental and vision insurance
  • Whatever computer, monitor, standing desk, keyboard mouse you need
  • Impact-first work environment (no politics, no pandering)
  • Huge company vision (we need you to build the future, not just maintain the status quo)
  • Contribute to open source projects (full support to release and contribute to projects)
  • Incredible office in San Francisco close to mass transit

 

A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
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Technical Support Engineer, Robot Fleet Support

Postmates X 

At Postmates X, we’re reimagining how things move in cities. Serve, our personable sidewalk delivery robot, is our vision for the future of delivery. It’s designed to take deliveries away from congested streets and onto underutilized alleys and sidewalks, to save energy, reduce emissions, reduce traffic, and make deliveries faster and cheaper. Why move two-pound burritos with two-ton cars?

WHAT WE DO

Postmates relies heavily on our engineering team to realize this vision. Building a software platform that is reliable, scales, and stays agile under demanding product needs is a serious technical challenge. Postmates is a three-part balancing act connecting customers, merchants, and couriers in real-time. If any piece is out of whack, the whole system suffers. Working with the Postmates engineering team offers an opportunity with explosive growth, cutting-edge technology, a highly visible charter, and a cool user-focused product vision. 

YOUR RESPONSIBILITIES

* Being first line of response to outages happening in the field
* By following technical SOPs, providing software remedies to these outages when possible
* Triaging problems to the right teams, when more specialized help is needed
* Refining and improving SOPs and automation tools

OUR REQUIREMENTS

 * Linux and OS X power user (understanding shell and basics of shell scripting, knowing about processes and the filesystem) 
 * 3+ years of directly-related experience
 * Knowing at least one high-level programming languages (Python, C++, etc)
 * Ability to communicate with other engineers and explain problems clearly
 * Being proactive and self-driven

OUR PREFERRED QUALIFICATIONS

* Understanding of any configuration management tools, such as Ansible/Chef/Puppet
* Basic experience with cloud platforms, such as AWS/Google Cloud/Azure
* Big bonus – debugging abilities: using logs and metrics, using debugging tools such as gdb/strace.
* Big bonus – basic understanding of networks and TCP and UDP protocols.

 
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
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Sr. Software Engineer, Perception

Postmates X 

At Postmates X, we’re reimagining how things move in cities. Serve, our personable sidewalk delivery robot, is our vision for the future of delivery. It’s designed to take deliveries away from congested streets and onto underutilized alleys and sidewalks, to save energy, reduce emissions, reduce traffic, and make deliveries faster and cheaper. Why move two-pound burritos with two-ton cars?

WHO WE ARE

We are tech industry veterans in software, hardware, and design who are pooling our individual talents together to build a legacy. Our team is inclusive, agile, and driven by a common purpose. We are solving real-world problems with machine learning, computer vision, and robotics, with a mindful eye towards the end-to-end user experience. By joining our team, you will help create the first robotic helpers entering our cities: moving alongside us and running our errands!

YOUR RESPONSIBILITIES

  • Investigate and develop computer vision algorithms and machine learning modes for the robotics perception system
  • Evaluate and continuously optimize deployed models
  • Work cross-functionally to identify perception user pain points and propose solutions
  • Contribute to toolings and AI infrastructure (data / training / benchmark pipeline) development

OUR REQUIREMENTS

  • B.Sc. in Computer Science, Electrical Engineering, Mathematics s or a related field
  • 3+ years of experiences developing production C++ software
  • 3+ years of experiences developing production tensorflow or caffe2 software
  • 5+ years of experiences working with Linux systems
  • Experiences with common sensors on modern robots, such as LiDAR, cameras, IMU, radar, etc.
  • Solid understanding of both traditional and modern machine learning algorithms
  • Strong communication skills to be capable of explaining complicated concepts with simple language

OUR PREFERRED QUALIFICATIONS

  • M.Sc. or Ph.D. in machine learning, computer vision, robotics or a related field
  • Publications on top AI / Robotics conferences or journals, such as CVPR, NeurIPS, ICRA, PAMI, TRO, etc.
  • Experiences with CUDA or OpenMP
  • Solid understanding of 3D geometry
  • Good understanding and use of Kubernetes and Docker
  • Familiar with mobile robots or autonomous driving system
 
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
Thank you! Your submission has been received!
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Sr. Software Engineer, Camera Perception System

Postmates X 

At Postmates X, we’re reimagining how things move in cities. Serve, our personable sidewalk delivery robot, is our vision for the future of delivery. It’s designed to take deliveries away from congested streets and onto underutilized alleys and sidewalks, to save energy, reduce emissions, reduce traffic, and make deliveries faster and cheaper. Why move two-pound burritos with two-ton cars?

WHO WE ARE

We are tech industry veterans in software, hardware, and design who are pooling our individual talents together to build a legacy. Our team is inclusive, agile, and driven by a common purpose. We are solving real-world problems with machine learning, computer vision, and robotics, with a mindful eye towards the end-to-end user experience. By joining our team, you will help create the first robotic helpers entering our cities: moving alongside us and running our errands!

YOUR RESPONSIBILITIES

  • Design, develop, test and optimize reliable and efficient image processing and machine learning inference software on embedded systems
  • Collaborate with infrastructure team on maintaining video encoding/decoding/streaming pipeline
  • Optimize cognition software with CUDA and shared-memory multiprocessing programming
  • Participate in code reviews to ensure code quality and distribute knowledge

OUR REQUIREMENTS

  • B.Sc. in Computer Science, Computer Engineering,  Mathematics or a related field
  • Strong C++ and Python programming skills
  • 5+ years of hands-on professional experience in C++ (preferably C++11 and newer)
  • Good understanding of common families of machine learning models, feature engineering, feature selection and other practical machine learning issues, such as overfitting
  • Deep understanding of computer vision basic concepts
  • Strong communication skills. Explaining complex technical concepts to product managers, data analysts, and other engineers shouldn’t be a problem for you.

OUR PREFERRED QUALIFICATIONS

  • M.Sc. or Ph.D. in computer vision, machine learning, or a related field
  • Experiences with OpenMP, OpenGL and CUDA
  • Experiences with GCP or AWS, Kubernetes and Docker
  • Familiar with mobile robots system
 
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Software Engineer, Web

Engineering at Postmates

We’re building groundbreaking tech solutions that power our revolutionary logistics platform to help connect millions of customers with their favorite merchants every day. We’re tackling some of the most complex technical challenges in the modern logistics space to unlock opportunities that positively impact the local businesses and communities we serve.

WHAT WE DO

Postmates relies heavily on our engineering team to realize this vision. Building a software platform that is reliable, scales, and stays agile under demanding product needs is a serious technical challenge. Postmates is a three-part balancing act connecting customers, merchants, and couriers in real-time. If any piece is out of whack, the whole system suffers. Working with the Postmates engineering team offers an opportunity with explosive growth, cutting-edge technology, a highly visible charter, and a cool user-focused product vision.

Web Engineers will work on 3 apps here at Postmates: the Buyer, Fleet, and Merchant apps. We are part of a cross-functional team, working in a fast paced environment with high impact, and are responsible for the end-to-end experiences across Android, iOS, and Web. We value and foster a collaborative environment where product, design, and engineering work together every day to build and design new features for our customers. 

OUR TECHNOLOGIES

  • Client: ES6, React, Redux, Emotion
  • Server: Go, Python, Node
  • Platform: AWS, Google

YOUR RESPONSIBILITIES

  • Build and launch consumer-facing features to millions of customers
  • Tune and polish features to a high-degree of excellence
  • Work closely with the design and product team to iterate on UI/UX
  • Relentlessly optimize the web experience of buying with Postmates

OUR REQUIREMENTS

  • Minimum of 4 years of experience working with web technologies and a passion for UX
  • Minimum of 2 years of experience working with a modern web framework like React or Angular
  • Experience with one or more non-Javascript languages (e.g., Go, Java, etc)
  • A deep understanding of the fundamentals of the web (REST, JS, HTML, CSS)
  • Strong knowledge of algorithms and data structures
  • Bachelor's degree (or equivalent experience) required

OUR PREFERRED QUALIFICATIONS

  • You’re a self-starter and strong finisher
  • You’ve worked at or started a small company where you had to wear many hats
  • You write well and communicate clearly
  • You prefer problems over tasks
 
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Software Engineer, Web

Engineering at Postmates

We’re building groundbreaking tech solutions that power our revolutionary logistics platform to help connect millions of customers with their favorite merchants every day. We’re tackling some of the most complex technical challenges in the modern logistics space to unlock opportunities that positively impact the local businesses and communities we serve.

WHAT WE DO

Postmates relies heavily on our engineering team to realize this vision. Building a software platform that is reliable, scales, and stays agile under demanding product needs is a serious technical challenge. Postmates is a three-part balancing act connecting customers, merchants, and couriers in real-time. If any piece is out of whack, the whole system suffers. Working with the Postmates engineering team offers an opportunity with explosive growth, cutting-edge technology, a highly visible charter, and a cool user-focused product vision.

Web Engineers will work on 3 apps here at Postmates: the Buyer, Fleet, and Merchant apps. We are part of a cross-functional team, working in a fast paced environment with high impact, and are responsible for the end-to-end experiences across Android, iOS, and Web. We value and foster a collaborative environment where product, design, and engineering work together every day to build and design new features for our customers. 

OUR TECHNOLOGIES

  • Client: ES6, React, Redux, Emotion
  • Server: Go, Python, Node
  • Platform: AWS, Google

YOUR RESPONSIBILITIES

  • Build and launch consumer-facing features to millions of customers
  • Tune and polish features to a high-degree of excellence
  • Work closely with the design and product team to iterate on UI/UX
  • Relentlessly optimize the web experience of buying with Postmates

OUR REQUIREMENTS

  • Minimum of 4 years of experience working with web technologies and a passion for UX
  • Minimum of 2 years of experience working with a modern web framework like React or Angular
  • Experience with one or more non-Javascript languages (e.g., Go, Java, etc)
  • A deep understanding of the fundamentals of the web (REST, JS, HTML, CSS)
  • Strong knowledge of algorithms and data structures
  • Bachelor's degree (or equivalent experience) required

OUR PREFERRED QUALIFICATIONS

  • You’re a self-starter and strong finisher
  • You’ve worked at or started a small company where you had to wear many hats
  • You write well and communicate clearly
  • You prefer problems over tasks
 
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Software Engineer, Web

Engineering at Postmates

We’re building groundbreaking tech solutions that power our revolutionary logistics platform to help connect millions of customers with their favorite merchants every day. We’re tackling some of the most complex technical challenges in the modern logistics space to unlock opportunities that positively impact the local businesses and communities we serve.

WHAT WE DO

Postmates relies heavily on our engineering team to realize this vision. Building a software platform that is reliable, scales, and stays agile under demanding product needs is a serious technical challenge. Postmates is a three-part balancing act connecting customers, merchants, and couriers in real-time. If any piece is out of whack, the whole system suffers. Working with the Postmates engineering team offers an opportunity with explosive growth, cutting-edge technology, a highly visible charter, and a cool user-focused product vision.

Web Engineers will work on 3 apps here at Postmates: the Buyer, Fleet, and Merchant apps. We are part of a cross-functional team, working in a fast paced environment with high impact, and are responsible for the end-to-end experiences across Android, iOS, and Web. We value and foster a collaborative environment where product, design, and engineering work together every day to build and design new features for our customers. 

OUR TECHNOLOGIES

  • Client: ES6, React, Redux, Emotion
  • Server: Go, Python, Node
  • Platform: AWS, Google

YOUR RESPONSIBILITIES

  • Build and launch consumer-facing features to millions of customers
  • Tune and polish features to a high-degree of excellence
  • Work closely with the design and product team to iterate on UI/UX
  • Relentlessly optimize the web experience of buying with Postmates

OUR REQUIREMENTS

  • Minimum of 4 years of experience working with web technologies and a passion for UX
  • Minimum of 2 years of experience working with a modern web framework like React or Angular
  • Experience with one or more non-Javascript languages (e.g., Go, Java, etc)
  • A deep understanding of the fundamentals of the web (REST, JS, HTML, CSS)
  • Strong knowledge of algorithms and data structures
  • Bachelor's degree (or equivalent experience) required

OUR PREFERRED QUALIFICATIONS

  • You’re a self-starter and strong finisher
  • You’ve worked at or started a small company where you had to wear many hats
  • You write well and communicate clearly
  • You prefer problems over tasks
 
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Software Engineer, Robotics - Localization & Mapping (X)

Postmates X 

At Postmates X, we’re reimagining how things move in cities. Serve, our personable sidewalk delivery robot, is our vision for the future of delivery. It’s designed to take deliveries away from congested streets and onto underutilized alleys and sidewalks, to save energy, reduce emissions, reduce traffic, and make deliveries faster and cheaper. Why move two-pound burritos with two-ton cars?

What you’ll get to tackle

You will design, integrate and maintain solutions to localization and mapping subsystems for autonomous platforms operating in complex outdoor environments. You will be responsible for helping vehicles understand where they are in the world and for constructing frameworks by which vehicles can collectively share information about the world with each other.

Responsibilities

  • Design, implement, test, and maintain real-time estimation software for localization and mapping of an autonomous vehicle
  • Analyze large datasets and work with raw sensor data
  • Automate the detection of changes to previously generated maps
  • Manage tiling building, and intelligent deployment of maps to our fleet
  • Balance research, cross-domain resources and product-driven milestones
  • Design novel algorithms and produce robust, well-tested code
  • Benchmark and validate navigation systems
  • Scale your solutions from prototypes to a large fleet of deployed systems

Qualifications

  • Minimum 3 years of relevant industry experience
  • Highly skilled in vehicle state estimation and vehicle dynamics modeling
  • Experience with pose estimation techniques (homography, structure from motion, VIO, etc.)
  • Experience with real-time sensor fusion techniques including probabilistic filters such as EKF / UKF
  • Experience with various hardware sensor types and modalities (eg. IMU, lidar, mono cameras, stereo cameras, event cameras, gps, odometry, radar, ultrasonic, etc.)
  • Experience with lidar point cloud registration and geometric computer vision
  • Experience with C++ programming operating on Linux, with modern tool chains and development work practices
  • Bachelor's degree (or equivalent experience) required

Bonus points

  • Experience with autonomous robots
  • Experience with real-time sensor calibration and sensor misalignment algorithms
  • Experience with techniques or applications for nonlinear optimization (e.g., nonlinear least squares, bundle adjustment, pose graph optimization)
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Software Engineer, Machine Learning

Engineering at Postmates

We’re building groundbreaking tech solutions that power our revolutionary logistics platform to help connect millions of customers with their favorite merchants every day. We’re tackling some of the most complex technical challenges in the modern logistics space to unlock opportunities that positively impact the local businesses and communities we serve.

WHAT WE DO

Postmates relies heavily on our engineering team to realize this vision. Building a software platform that is reliable, scales, and stays agile under demanding product needs is a serious technical challenge. Postmates is a three-part balancing act connecting customers, merchants, and couriers in real-time. If any piece is out of whack, the whole system suffers. Working with the Postmates engineering team offers an opportunity with explosive growth, cutting-edge technology, a highly visible charter, and a cool user-focused product vision.

In this role, you’ll have the opportunity to work on various challenging machine learning and optimization problems in real-time and in scale, including:

  • Modeling and forecasting demand and supply to enable more intelligent matching, optimize the overall marketplace efficiency, and provide valuable insights to our merchants and Postmates
  • Large scale Machine Learning algorithms and infrastructure that powers our Search Ranking models and Personalized Recommendation Engine
  • Predicting the Postmates Delivery Time (PDT) and improving the efficiency (batching, chaining, etc) and reliability of the dispatching algorithm
  • Determining the optimal pricing strategies to help our Postmates maximize their revenue
  • Identifying suspicious transactions and malicious users for risk control
  • Natural Language Processing to understand text content on Postmates platform, including named entity resolution and recognization of reviews, descriptions and interactions between users on our marketplace

YOUR RESPONSIBILITIES

  • Build end-to-end ML systems of designing, training, testing and deploying Machine Learning models
  • Write production-level codes to train your ML models into working pipelines and services to serve production online traffic
  • Have the ability to apply machine learning to solve complex business problems and optimize critical business metrics, and work closely with Product Managers and Data analysts to frame Machine Learning problems within the business context
  • Analyze experimental and observational data, communicate findings, and facilitate launch decisions
  • Participate in code reviews to ensure code quality and distribute knowledge

OUR REQUIREMENTS

  • A Bachelor’s/Master’s degree (or higher) in a technical field (Computer Science, Statistics, Economics, Operations Research, Math, Physics, Engineering, etc.) or equivalent work experience required.
  • Minimum of 3+ years of professional experience in Data Science or Applied Machine Learning required 
  • Solid engineering and coding skills with the ability to write high-performance production quality code
  • Good understanding of common families of machine learning models, feature engineering, feature selection and other practical machine learning issues, such as overfitting
  • Strong communication skills. Explaining complex technical concepts to product managers, data analysts, and other engineers shouldn’t be a problem for you.

OUR PREFERRED QUALIFICATIONS

  • Industry experience building and productionizing innovative end-to-end Machine Learning systems
  • Experience in Java, C++, Go, Python, Scala and other equivalent languages
  • Experience with MapReduce, Spark, Hive, HBase, Airflow, Google BigQuery, BigTable, and Dataflow
  • Experience with ML frameworks like Tensorflow, PyTorch, Spark MLlib, XGBoost, and Scikit-Learn
 
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
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Software Engineer, Machine Learning

Engineering at Postmates

We’re building groundbreaking tech solutions that power our revolutionary logistics platform to help connect millions of customers with their favorite merchants every day. We’re tackling some of the most complex technical challenges in the modern logistics space to unlock opportunities that positively impact the local businesses and communities we serve.

WHAT WE DO

Postmates relies heavily on our engineering team to realize this vision. Building a software platform that is reliable, scales, and stays agile under demanding product needs is a serious technical challenge. Postmates is a three-part balancing act connecting customers, merchants, and couriers in real-time. If any piece is out of whack, the whole system suffers. Working with the Postmates engineering team offers an opportunity with explosive growth, cutting-edge technology, a highly visible charter, and a cool user-focused product vision.

In this role, you’ll have the opportunity to work on various challenging machine learning and optimization problems in real-time and in scale, including:

  • Modeling and forecasting demand and supply to enable more intelligent matching, optimize the overall marketplace efficiency, and provide valuable insights to our merchants and Postmates
  • Large scale Machine Learning algorithms and infrastructure that powers our Search Ranking models and Personalized Recommendation Engine
  • Predicting the Postmates Delivery Time (PDT) and improving the efficiency (batching, chaining, etc) and reliability of the dispatching algorithm
  • Determining the optimal pricing strategies to help our Postmates maximize their revenue
  • Identifying suspicious transactions and malicious users for risk control
  • Natural Language Processing to understand text content on Postmates platform, including named entity resolution and recognization of reviews, descriptions and interactions between users on our marketplace

YOUR RESPONSIBILITIES

  • Build end-to-end ML systems of designing, training, testing and deploying Machine Learning models
  • Write production-level codes to train your ML models into working pipelines and services to serve production online traffic
  • Have the ability to apply machine learning to solve complex business problems and optimize critical business metrics, and work closely with Product Managers and Data analysts to frame Machine Learning problems within the business context
  • Analyze experimental and observational data, communicate findings, and facilitate launch decisions
  • Participate in code reviews to ensure code quality and distribute knowledge

OUR REQUIREMENTS

  • A Bachelor’s/Master’s degree (or higher) in a technical field (Computer Science, Statistics, Economics, Operations Research, Math, Physics, Engineering, etc.) or equivalent work experience required.
  • Minimum of 3+ years of professional experience in Data Science or Applied Machine Learning required 
  • Solid engineering and coding skills with the ability to write high-performance production quality code
  • Good understanding of common families of machine learning models, feature engineering, feature selection and other practical machine learning issues, such as overfitting
  • Strong communication skills. Explaining complex technical concepts to product managers, data analysts, and other engineers shouldn’t be a problem for you.

OUR PREFERRED QUALIFICATIONS

  • Industry experience building and productionizing innovative end-to-end Machine Learning systems
  • Experience in Java, C++, Go, Python, Scala and other equivalent languages
  • Experience with MapReduce, Spark, Hive, HBase, Airflow, Google BigQuery, BigTable, and Dataflow
  • Experience with ML frameworks like Tensorflow, PyTorch, Spark MLlib, XGBoost, and Scikit-Learn
 
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
Thank you! Your submission has been received!
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Software Engineer, Machine Learning

Engineering at Postmates

We’re building groundbreaking tech solutions that power our revolutionary logistics platform to help connect millions of customers with their favorite merchants every day. We’re tackling some of the most complex technical challenges in the modern logistics space to unlock opportunities that positively impact the local businesses and communities we serve.

WHAT WE DO

Postmates relies heavily on our engineering team to realize this vision. Building a software platform that is reliable, scales, and stays agile under demanding product needs is a serious technical challenge. Postmates is a three-part balancing act connecting customers, merchants, and couriers in real-time. If any piece is out of whack, the whole system suffers. Working with the Postmates engineering team offers an opportunity with explosive growth, cutting-edge technology, a highly visible charter, and a cool user-focused product vision.

In this role, you’ll have the opportunity to work on various challenging machine learning and optimization problems in real-time and in scale, including:

  • Modeling and forecasting demand and supply to enable more intelligent matching, optimize the overall marketplace efficiency, and provide valuable insights to our merchants and Postmates
  • Large scale Machine Learning algorithms and infrastructure that powers our Search Ranking models and Personalized Recommendation Engine
  • Predicting the Postmates Delivery Time (PDT) and improving the efficiency (batching, chaining, etc) and reliability of the dispatching algorithm
  • Determining the optimal pricing strategies to help our Postmates maximize their revenue
  • Identifying suspicious transactions and malicious users for risk control
  • Natural Language Processing to understand text content on Postmates platform, including named entity resolution and recognization of reviews, descriptions and interactions between users on our marketplace

YOUR RESPONSIBILITIES

  • Build end-to-end ML systems of designing, training, testing and deploying Machine Learning models
  • Write production-level codes to train your ML models into working pipelines and services to serve production online traffic
  • Have the ability to apply machine learning to solve complex business problems and optimize critical business metrics, and work closely with Product Managers and Data analysts to frame Machine Learning problems within the business context
  • Analyze experimental and observational data, communicate findings, and facilitate launch decisions
  • Participate in code reviews to ensure code quality and distribute knowledge

OUR REQUIREMENTS

  • A Bachelor’s/Master’s degree (or higher) in a technical field (Computer Science, Statistics, Economics, Operations Research, Math, Physics, Engineering, etc.) or equivalent work experience required.
  • Minimum of 3+ years of professional experience in Data Science or Applied Machine Learning required 
  • Solid engineering and coding skills with the ability to write high-performance production quality code
  • Good understanding of common families of machine learning models, feature engineering, feature selection and other practical machine learning issues, such as overfitting
  • Strong communication skills. Explaining complex technical concepts to product managers, data analysts, and other engineers shouldn’t be a problem for you.

OUR PREFERRED QUALIFICATIONS

  • Industry experience building and productionizing innovative end-to-end Machine Learning systems
  • Experience in Java, C++, Go, Python, Scala and other equivalent languages
  • Experience with MapReduce, Spark, Hive, HBase, Airflow, Google BigQuery, BigTable, and Dataflow
  • Experience with ML frameworks like Tensorflow, PyTorch, Spark MLlib, XGBoost, and Scikit-Learn
 
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now

Our open positions

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Battery and Power Management Lead (X)
Full time
Engineering

Engineering at Postmates

We’re building groundbreaking tech solutions that power our revolutionary logistics platform to help connect millions of customers with their favorite merchants every day. We’re tackling some of the most complex technical challenges in the modern logistics space to unlock opportunities that positively impact the local businesses and communities we serve.

A day in the life

At Postmates X, we are reimagining how things move in cities. Serve, our personable sidewalk delivery robot, is our vision for the future of delivery. It’s designed to take deliveries away from congested streets and onto underutilized alleys and sidewalks, to save energy, reduce emissions, reduce traffic, and make deliveries faster and cheaper. Why move two-pound burritos with two-ton cars?
Serve has been years in the making and has already done thousands of customer deliveries.
 
Who are we?
We are tech industry veterans in software, hardware, and design who are pooling our individual talents together to build a legacy. Our team is inclusive, agile, and driven by a common purpose. We are solving real-world problems with machine learning, computer vision, and robotics, with a mindful eye towards the end-to-end user experience. By joining our team, you will help create the first robotic helpers entering our cities: moving alongside us and running our errands!
 
What will you do?
  • Own power system design including charge and discharge architecture, system regulators, power distribution, and safety.
  • Own battery design including cell, BMS, and pack definition, certification, and validation.
  • Design comprehensive power and battery test plans to characterize all required design parameters.
  • Design and setup in-house test lab for battery pack testing
  • Write software scripts to control off-the-shelf and custom test equipment.
  • Work with other engineers and technicians to collect, review, analyze and present test data.
  • Perform design reviews, FMEA, risk and failure analysis.
  • Work with battery vendors to transfer design into production and implement best production processes and practices.
  • Monitor the advancements in battery technology, processes and SOC algorithms and advise the team accordingly
  • Build a strong business relationship with suppliers.
Qualifications
  • 7+ years of experience in product development environment preferably with an experience in systems engineering.
  • BS degree or higher in electrical or mechanical engineering
  • Knowledgeable about EV standards and regulatory testing requirements/pass fail criteria
  • Professional experience with the design, analysis, and/or testing of lithium-based battery systems including modules, packs, and battery management systems.
  • Previous product design experience in automotive, aerospace, or transportation systems.
  • Experienced in the areas of test definition, test set-up and execution
  • Experience with high energy density battery cell design, characterization and applications
  • Experience in battery module/pack interconnection design, thermal management, and safety.

A bit about us

Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
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Insurance Claims Specialist
Full time

Postmates is looking for an Insurance Claims Specialist to support our Legal and Finance teams with tracking and responding to insurance claims reporting, and case management. The ideal candidate must be detail-oriented, efficient, and organized. Prior insurance experience is required, ideally with auto insurance claims, with an understanding of injury and property damage claims. 

We’re strategic thinkers and creative problem-solvers tackling mission-critical initiatives that impact millions of customers, merchants, and couriers in our three-sided marketplace every day. We’re laser-focused on delivering bold Insurance solutions and decisions that help Postmates scale and continue its rapid growth as the first on-demand urban logistics platform. 

A day in the life

Your primary responsibility will be to assess incoming reports of insurance claims reported by members of our Fleet, third parties, and/or insurance companies. You will also work collaboratively with our Trust & Safety, Legal team to review safety incidents that result in theft and property damage claims. Your role will require high levels of independent work, resourcefulness, and strong attention to detail.  You will also need to work collaboratively and take direction easily as we are always improving and updating our processes. A sense of humor is always a plus as we deal with escalated scenarios.

Your Responsibilities 

  • Ensure timely and appropriate investigation, evaluation, and reporting of claims
  • Oversee entire lifecycle of assigned claims following established claims handling strategies
  • Work directly with TPA and broker to investigate and expedite claims 
  • Work cross-functionally with all support departments to investigate Auto, General Liability, Worker Compensation, and Occupational Accident claims. 
  • Actively participate and proactively drive improvements 
  • Help develop and implement product and Help Center changes to ensure a positive user experience when accidents occur and promote self-service on our platform
  • Manage and oversee the DocuSign, Google/ Excel spreadsheets, and Box Folders to ensure streamlined classification.

You’ll thrive in this role

  • 3+ years in insurance claims management, Trust and Safety, Fraud, Risk Management, or related role
  • Highly organized, analytical and comfortable in high volume claims environment
  • Excellent listening, communication, verbal, and writing (documentation) skills
  • Experience handling high priority escalations and working cross-functionally promptly to provide resolutions
  • Positive outlook and optimism in the face of challenges and negative situations
  • Ability to maintain a high level of confidentiality
  • Ability to balance attention with swift execution
  • Not afraid to roll up your sleeves and work on the day to day cases
  • Additional proficiency with Google Apps, Box, Microsoft Office, Zendesk, and DocuSign 
  • Comfort in a fast-paced environment, subject to rapid change and uncertainty
  • Enthusiasm for Insurance 
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
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Senior Payroll Specialist

Finance & Accounting at Postmates

We’re strategic thinkers and creative problem solvers tackling mission-critical initiatives that impact millions of customers, merchants, and couriers in our three-sided marketplace every day. We’re laser-focused on delivering bold financial solutions and decisions that help Postmates scale and continue its rapid growth as the first on-demand urban logistics platform. 

We are seeking a Senior Payroll Specialist to contribute to our world-class hyper-growth organization.

The ideal candidate will be familiar with the payroll process, organized, detail-oriented, self-motivated, and a system savvy team player with a variety of experience working in a fast-paced environment. The Senior Payroll Specialist will ensure the accuracy of preliminary payroll data, will research and resolve payroll issues, while providing a high level of customer service to all employees. This position will impact a rapidly growing organization and offer career development opportunities for the right candidate.

WHAT YOU’LL BE DOING

  • Responsible for ensuring accuracy processing of the US, UK and Canada payrolls; including new hires, terminations, leaves, garnishments and employee changes.
  • Researching and resolving any data issues, missing information, and facilitating the communication between HR and the employee.
  • Responsible for preparing semi-monthly payroll for hourly and salaried employees, benefit changes, and special compensation.
  • Assisting in auditing the semi-monthly payroll data prior to submitting the payroll file to the third party payroll vendor (ADP).
  • Responding quickly and accurately, with professionally composed emails, to employee payroll and compensation inquiries.
  • Assist in tracking/reporting/auditing of company benefits such as 401(k) and flexible spending accounts.
  • Ability to run and create (ad-hoc) reports out of ADP Report Writer on an as-needed basis.
  • Work on ad-hoc projects, such as Audits.
  • Work with and follow-up on all notices received from Federal and State Agencies.
  • Additional responsibilities as time permits.

Additions

  • Supervise the processing of US, UK and Canada semi-monthly payrolls, including salary, bonus, commissions, benefits and taxes to ensure that Postmates is compliant with federal, state, and local county regulations.
  • Review submission of employee changes, including but not limited to new hires, temporary workers, transfers, and promotions to ensure accuracy.
  • Process accurate and timely submission of employee 401k deferral changes and contributions into the plan.
  • Liaise with company payroll providers to ensure accuracy, compliance and timely processing.
  • Reviewing and approving changes in exemptions, insurance coverage, savings deductions, and job titles, and department/ division transfers.
  • Ensures time off policies are appropriately applied to employee profiles within ADP.
  • Assists with determining payroll liabilities by approving the calculation of employee federal and state income and social security taxes, and employer's social security, unemployment, and workers compensation payments.
  • Work with outside accounting and payroll firms to process payroll for international employees.

 WHAT WE’RE LOOKING FOR

  • Must have experience with ADP Workforce Now
  • 5 years of experience, including experience with processing a full cycle payroll
  • Bachelor degree in Business, Accounting or Finance or relevant experience
  • CPP designation is encouraged
  • Process improvement mentality
  • Strong systems knowledge, including the ability to quickly learn new systems
  • Excellent Excel, strong communication and analytical skills
  • Highly motivated
  • Able to work independently 
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
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Merchant, Solutions Engineer

Merchant, Solutions Engineer

Postmates is on a mission to help people unlock the best of their cities -- and their lives -- with an industry-leading on-demand “anything” network. We’re the first and still the leading company in the on-demand space -- with a fleet of more than 400,000 Postmates, the largest network of merchants in the U.S. and a brand that has become a verb in pop culture. We’re looking for people who aren’t afraid to be first -- or eccentric, and who are passionate about creating the new, new.

The Merchant Team is responsible for managing and aggressively growing Postmates’ top-line revenue while delivering a world-class merchant experience.  As a member of this team, you’ll work closely with the merchant, product, and engineering organizations to architect, implement, and grow our solutions engineering function. 

 

As Solutions Engineer you will:

  • Act as a technical resource to the Sales and Account Management teams within the business when dealing with existing clients, prospects, and internal troubleshooting
  • Craft technical content to represent our integration capabilities
  • Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales
  • Understand, scope, and deliver Solutions (including Statements of Work) based upon use-cases presented by clients and/or prospects
  • Provide technical guidance to customers attempting to leverage the Postmates Developer tools 
  • Lead the RFP / RFQ and Security Assessment process from within the business. 
  • Point of sale system integration and workflow management
  • Assist in stage testing for prospective merchants
  • Quickly assess errors in set up and identify what needs to be addressed to fix the issue

 

To succeed in this role, you will lean on your:

  • 5 + years experience as a sales engineer (marketplace business preferred)
  • Previous experience building solutions engineering functions within fast-growing software companies 
  • A passion to serve the customer and genuine interest in sales processes, with client-facing experience, ideally sales engineering or customer support
  • An ability to succinctly communicate complex ideas around a technical topic, instilling confidence and trust in the customer
  • Confident dispensing knowledge to a highly skilled and experienced audience
  • Education: Computer Science / Computer Engineering Degree and/or practical experience working across a diverse range of technologies
  • Experience with scoping and managing system integrations and creating SOW documentation for clients
  • Experience in managing / contributing to RFP / RFQ and Security Assessment documents
  • Experience in providing technical support
  • Strong understanding of API / cloud infrastructure
  • Strong presentation and communication skills, ability to convert technical knowledge into plain language for prospects, clients, and staff
  • Familiarity with Python, Go,  and/or Elixir. 
  • Familiarity with SQL querying

 

A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Growth CRM Marketing Associate

WHO WE ARE

Postmates enables anyone to have just about anything on-demand. We pioneered the on-demand space and currently serve 80% of US households with a fleet of more than 350,000 Postmates and the largest network of merchants in the US. We’re changing the landscape of commerce by making cities our warehouses, providing the delivery infrastructure, and connecting our customers to any product, anywhere, anytime. Postmates isn’t just an app, it’s a way of life and a part of pop culture. We are the O.G. of on-demand and we’ve given people a new superpower — the ability to Postmate anything from anywhere. We’re building a movement to make Postmates a verb: Postmate it.

WHAT YOU'LL DO

We’re looking for a CRM Marketing Associate who will help drive the company’s growth forward. You are stickler for the details and have a mix of technical, creative and analytical skills to launch cool, buzzworthy email, push and in app marketing campaigns.  You’ll collaborate with key stakeholders across the organization (brand communications, design and copy, analytics, product) to execute email, push and in app marketing campaigns. The role requires someone who is incredibly executional, detail-oriented, a quick problem-solver and has a can-do attitude.

YOUR RESPONSIBILITIES

  • Manage the end-to-end process of email, push and in-app marketing execution including campaign segmentation, creating/updating email HTML, scheduling, QA, discount setup and campaign deployment
  • Conduct user-end testing of email marketing campaigns to ensure accuracy of content, linking, and tracking
  • Report out on campaign performance and recommendations
  • Engage with multiple stakeholders across the organization to support key marketing and brand partnership initiatives
  • Stay obsessed with industry trends, and advise the team on new technologies and strategies that will help us meet our goals

OUR REQUIREMENTS

  • 2-4 years of experience in a marketing role. Email marketing experience preferred (experience with Braze is a plus)
  • Highly organized, results-driven, with exceptional attention to detail with great end-to-end executional ability 
  • Self-starter with an excitement for learning, open to new experiences and challenges in a fast-paced business environment
  • Flexibility. Our business peaks when people eat. That doesn’t always happen from 9-5.
  • Versatile. Ability to thrive in a cross-functional environment while juggling multiple responsibilities.
  • Must be proactive, resourceful, and demonstrate intellectual curiosity
  • Strong knowledge of Excel is a must
  • Sense of humor, preferred. Ok, required

YOUR BENEFITS

Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive salary and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.

  • Competitive salary and stock option plan (stay aligned with the long term value you create)
  • Monthly benefits stipend
  • Whatever computer, monitor, keyboard mouse you need
  • Impact-first work environment (no politics, no pandering)
  • Huge company vision (we need you to build the future, not just maintain the status quo)
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Associate Account Executive

WHO WE ARE

Postmates enables anyone to have just about anything on-demand. We pioneered the on-demand space and currently serve 80% of US households with a fleet of more than 600,000 Postmates and the largest network of merchants in the US. We’re changing the landscape of commerce by making cities our warehouses, providing the delivery infrastructure, and connecting our customers to any product, anywhere, anytime. Postmates isn’t just an app, it’s a way of life and a part of pop culture. We are the O.G. of on-demand and we’ve given people a new superpower — the ability to Postmate anything from anywhere. We’re building a movement to make Postmates a verb: Postmate it.

WHAT WE DO

Join Postmates as an Associate Account Executive and help make us even more successful! In this position, you will play a key role in the rapid growth of Postmates’ platform by reaching out to local merchants and having great communication skills.

YOUR RESPONSIBILITIES

  • Managing your own leads: utilize online and offline sources to cultivate new leads
  • Develop and maintain pipeline
  • Plan an approach for your territory
  • Drive the full sales cycle to attain new business
  • Achieve and consistently exceed monthly, quarterly, and yearly sales goals

OUR REQUIREMENTS

  • 1+ years of experience (inside sales or sales) within a tech company
  • Hungry, driven, competitive and hard-working candidates
  • A strong history of executing full life cycle sales over the phone
  • A highly customer-focused mindset and consultative sales approach
  • The ability to learn quickly
  • A stellar work ethic and proven success as a self-starter

YOUR BENEFITS

Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive salary and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
Thank you! Your submission has been received!
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Technical Program Manager

Postmates enables anyone to have just about anything on-demand. We pioneered the on-demand space and currently serve 80% of US households with a fleet of more than 350,000 Postmates and the largest network of merchants in the US. We’re changing the landscape of commerce by making cities our warehouses, providing the delivery infrastructure, and connecting our customers to any product, anywhere, anytime. Postmates isn’t just an app. It’s a way of life and a part of pop culture. We are the O.G. of on-demand, and we’ve given people a new superpower — the ability to Postmates anything from anywhere. We’re building a movement to make Postmates a verb: Postmate it.

The Postmates Product team works on systems that provide the foundation for all of Postmates’ business. As a Technical Project Manager for Product, you will partner with engineers and product managers to drive key projects in the engineering domain and deliver them on time, on budget, and with high quality. You’ll own project planning, scoping and execution, facilitate communication up, down, and sideways, and drive decision making for the project. You’ll represent your projects to executives and work with them on prioritization and escalations. You’ll be working on some of the most critical tasks in the company and have the opportunity to make a significant impact on Postmates’ success. Every day you’ll be making our services and our processes better!

OUR REQUIREMENTS 

  • Minimum of 5 years of program/project management in software development, including tracking software delivery process using tools and metrics, or experience in software/system engineering
  • Be tenacious. Do whatever it takes to keep your team and the program moving forward
  • Comfortable with ambiguity in a fast-paced environment where teams are empowered to make their own decisions
  • Predict what may be around the corner and visualize relationships and product changes that have to be made to alleviate potential concerns.
  • Passionate about developing partnerships with cross-functional teams to influence decisions, drive alignment, and prioritization to extend our competitive advantage 
  • Outstanding communication and presentation skills, written and verbal, to all levels of the organization
  • Experience building roadmaps, release plans, project plans while managing dependencies and with strong attention to details
  • Proven track record of delivering projects in large-scale, distributed production systems and 24x7 production environment
  • Demonstrated ability to manage external/third party dependencies in complex projects
  • Process-oriented but flexible in approach
  • Technical proficiency in software development tools 

NICE TO HAVE

  • CSM certification
  • Experience with Github

YOUR BENEFITS

  • Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive salary and equity plan, along with access to our 401k plan and robust benefits including health benefits, flexible paid time off, parental benefits, and food perks.
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
Thank you! Your submission has been received!
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Manager, IT

Information Technology at Postmates

We’re technologists, builders, and teachers who love tackling complex IT challenges and delivering creative solutions to help our people be wildly productive and successful at Postmates. We build and support the critical infrastructure, systems, and processes our people and our Postmates platform needs to stay insanely reliable, agile, and scalable for the future.

What we do

Postmates is looking for an experienced IT leader to help grow our support and operations teams. Our team works cross functionally with our partners in Security, PeopleOps, Workplace and other teams to coordinate work, handle ticket escalations and resolve issues. We onboard new employees, provision new hardware, provide hands-on support and adhere to security standards for all Postmates employees. 

What you will do:

You will lead our IT End User Support team across North America. You will be responsible for defining support best practices, escalation paths, and capabilities in conjunction with IT and Security leadership. You will lead the team to deliver on support and infrastructure projects, defining OKRs, and building a roadmap that will help to enable Postmates to grow and scale. You recognize that being a manager means putting the development of your people first, and you will help to grow, mentor, and enable your team to deliver an amazing experience for our internal customers. 

 

  • Build a high performing IT Support team through mentorship, training, and direct feedback.
  • Use data to find trends and drive continuous improvement through collaboration with your peers in all areas of IT
  • Provide timely resolution to problems and act as final escalation point for the team and customers
  • Work with IT leadership to develop a framework for technology training and create a feedback process for both our support team and our customers.
  • Lead the team in the development of the support strategy and roadmaps for each of our core IT offerings within Postmates.
  • Provide oversight and operational management for critical IT tools including: GSuite, Zoom, Slack, JIRA, Confluence, RingCentral
  • Design, deliver, and support processes and technologies related to: SaaS application management, client platform standards, system performance, patching, inventory management, and configuration compliance.
  • Assist in our Office Expansion projects, helping to define requirements, participate in planning, and provide resourcing to deliver amazing working locations to our Postmates team

You should have:

  • 5 years experience in a hands on Enterprise IT environment
  • Minimum 2 years experience in a leadership role within a global IT organization
  • Experience managing and maintaining budgets 
  • Proven track record of leading a distributed IT support organization and managing operations at scale
  • Experience managing ticket-based enterprise work-flow systems, particularly JIRA Service Desk and Confluence.
  • Strong customer service, problem solving and teamwork abilities
  • Outstanding communication and interpersonal skills
  • Excellent communication and documentation skills
  • Experience in a dynamic, fast-growing environment.
  • Extensive technical knowledge of Mac OS 10.13.x, 10.14.x, 10.15.x, iOS and Android
  • Advanced knowledge in supporting Windows 10, and ChromeOS
  • Background in network fundamentals and support experience 
  • Expertise in GSuite support and administration (Gmail, GCal, Groups, GDocs)
  • Experience in supporting Video Conference and presentation technology, preferably with Zoom and Google Meet
  • Ability to participate in an on-call rotation that includes after hours and weekend support
  • Some regional travel may be required to support distributed staff
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Security Engineer, Infrastructure

Postmates runs one of the largest real-time delivery fleets in the country. Building a software platform that is reliable, scales, and stays agile under demanding product needs is a serious technical challenge. Postmates isn’t just another ad platform or mobile app for delivering static user-generated content: We have real customers paying real money for a real service, all in minutes.

As a Security Engineer - Infrastructure, you will be responsible for securing the Postmates platform and infrastructure. We’re looking for an engineer who is well versed in current cryptographic techniques, authentication, and other aspects of network/cloud infrastructure security.

Security Engineering

  • Work with various engineering teams and technical stakeholders to perform security reviews, define security requirements and provide recommendations for the enhancement of Postmates web and mobile services (Platform) as well as third party vendor services.
  • Help harden our infrastructure to avoid exploits and privilege escalation.
  • Design and deploy infrastructure for authentication/encryption key management, protocol config and library management, secure networking, logging, threat detection, etc.
  • Instrument systems and the network infrastructure to understand network flow / traffic flow, and detect intrusions.
  • Build reusable, testable, scalable, efficient, and economic security automation tooling.
  • Identify architectural deficiencies and develop/implement vulnerability mitigation strategies to address them.
  • Enhance, implement and maintain vulnerability management tooling and programs.
  • Identify use cases that can be built with existing tooling (SIEM, IDS, FIM etc.) to enhance both security automation and risk posture.
  • Assist in conducting routine network and application penetration testing using familiar tooling such as (Nmap, Nessus, Burp suite, etc.)
  • Familiarity with common compliance standards, such as CIS Benchmarks, PCI-DSS 3.2, NIST 800-53 and SOC 2.
  • Experience in using REST and gRPC APIs to integrate security technologies, CI/CD and Git/Github (GitOps) DevSecOps workflows.


Cloud security experience:

  • Google Cloud Platform (GCP) / Amazon Web Services (AWS)
  • Configuration & Analysis (VPC, IAM, NACLs, Security Groups, Cloud Audit Logs, etc.)


Containerization & Secure Configuration Management
:

  • Hands-on experience working with Docker and Kubernetes and securing K8s deployments according to “hard multi-tenancy” guidelines and methods.
  • Development of secure configuration baselines using tools such as Terraform, Saltstack, Ansible, CloudFormation etc.
  • Experience developing Linux Hardening standards: (e.g., Debian, Ubuntu) following community consensus practices such as CIS/Center For Internet Security.


Incident Response:

  • Provide support for security incident response function and rotation as needed.

Coding Languages:

  • Python, Go, Javascript, etc.

Required Experience/Qualifications:

  • 5+ years’ experience working with cloud infrastructure, IAM, network and security policies.
  • 5+ years’ experience in security code review (Python and related web frameworks, Go, JavaScript etc.)
  • 5+ years in automating security testing and developing security tooling.
  • Knowledge of cloud security concepts and architecture (GCP, AWS)
  • Knowledge of current cryptographic algorithms, cipher suites, threats and mitigations.
  • Bachelor's degree (or equivalent experience) required.
  • An ability to work independently on complex projects.

Preferred Experience/Qualifications:

  • Familiarity working within a team scrum / kanban workflow to manage time and improve work efficiency.
  • CISSP, CCSP, CPT, CEH certified.
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Product Manager

Postmates runs one of the largest real-time delivery fleets in the country. Building a software platform that is reliable, scalable, and agile under demanding product needs is a serious technical challenge. Postmates isn’t just another ad platform or mobile app for delivering static user-generated content -- we have real customers paying real money for a real service, all in minutes. 

As a Product Manager, you will be responsible for building and optimizing products for our customers, which include buyers, sellers, Postmates, developers and internal teams. We love learning, and we expect that you will learn new things--and teach new things to the people around you--as we build out the Postmates platform together.

You will:

  • Drive product vision and direction for your product(s) and help shape the future of the industry as the company grows
  • Collaborate with business leaders to make large-scale decisions that impact tens of thousands of Postmates, tens of thousands of partners, and the millions of customers they serve
  • Drive new feature development from start to finish by working with a cross-functional team of engineering, design, operations, and marketing
  • Establish, track, and measure success metrics after launch and consistently utilize behavior data in making key product decisions
  • Synthesize feedback from internal stakeholders, app users, and market research to optimize the user experience 
  • Deliver results by setting goals, priorities, and processes that align PMs and engineers across your team and the organization

You have:

  • Three to six years of experience building and delivering highly successful products
  • Technical know-how—you have a solid understanding of how software is made and how it works
  • Leadership—you can motivate your teammates to create amazing products and processes. You’re great at making tough decisions in a sea of ambiguity and keeping everyone on track
  • Superb communication—you have excellent written and verbal communication skills. You make complex ideas understandable and craft specs that are easy for multiple audiences to consume
  • The ability to apply your skills and experience to company objectives so that you can resolve complex issues in creative and effective ways
  • Experience working on complex issues where analysis of situation or data requires an in-depth evaluation of variable factors
  • The ability to exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results

Even better:

  • A Master’s degree (or higher) in a technical or quantitative field
  • A software engineering background
  • Design experience
  • Experience with analytical tools -- SQL, Python, etc
  • Experience in on-demand, commerce, or restaurant industry

Benefits:

  • Competitive salary and generous stock option plan 
  • Medical, dental and vision insurance
  • Whatever computer, monitor, standing desk, keyboard mouse you need
  • Impact-first work environment (no politics, no pandering)
  • Huge company vision (we need you to build the future, not just maintain the status quo)
  • Contribute to open source projects (full support to release and contribute to projects)
  • Incredible office in San Francisco close to mass transit

 

A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Technical Support Engineer, Robot Fleet Support

Postmates X 

At Postmates X, we’re reimagining how things move in cities. Serve, our personable sidewalk delivery robot, is our vision for the future of delivery. It’s designed to take deliveries away from congested streets and onto underutilized alleys and sidewalks, to save energy, reduce emissions, reduce traffic, and make deliveries faster and cheaper. Why move two-pound burritos with two-ton cars?

WHAT WE DO

Postmates relies heavily on our engineering team to realize this vision. Building a software platform that is reliable, scales, and stays agile under demanding product needs is a serious technical challenge. Postmates is a three-part balancing act connecting customers, merchants, and couriers in real-time. If any piece is out of whack, the whole system suffers. Working with the Postmates engineering team offers an opportunity with explosive growth, cutting-edge technology, a highly visible charter, and a cool user-focused product vision. 

YOUR RESPONSIBILITIES

* Being first line of response to outages happening in the field
* By following technical SOPs, providing software remedies to these outages when possible
* Triaging problems to the right teams, when more specialized help is needed
* Refining and improving SOPs and automation tools

OUR REQUIREMENTS

 * Linux and OS X power user (understanding shell and basics of shell scripting, knowing about processes and the filesystem) 
 * 3+ years of directly-related experience
 * Knowing at least one high-level programming languages (Python, C++, etc)
 * Ability to communicate with other engineers and explain problems clearly
 * Being proactive and self-driven

OUR PREFERRED QUALIFICATIONS

* Understanding of any configuration management tools, such as Ansible/Chef/Puppet
* Basic experience with cloud platforms, such as AWS/Google Cloud/Azure
* Big bonus – debugging abilities: using logs and metrics, using debugging tools such as gdb/strace.
* Big bonus – basic understanding of networks and TCP and UDP protocols.

 
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Sr. Software Engineer, Perception

Postmates X 

At Postmates X, we’re reimagining how things move in cities. Serve, our personable sidewalk delivery robot, is our vision for the future of delivery. It’s designed to take deliveries away from congested streets and onto underutilized alleys and sidewalks, to save energy, reduce emissions, reduce traffic, and make deliveries faster and cheaper. Why move two-pound burritos with two-ton cars?

WHO WE ARE

We are tech industry veterans in software, hardware, and design who are pooling our individual talents together to build a legacy. Our team is inclusive, agile, and driven by a common purpose. We are solving real-world problems with machine learning, computer vision, and robotics, with a mindful eye towards the end-to-end user experience. By joining our team, you will help create the first robotic helpers entering our cities: moving alongside us and running our errands!

YOUR RESPONSIBILITIES

  • Investigate and develop computer vision algorithms and machine learning modes for the robotics perception system
  • Evaluate and continuously optimize deployed models
  • Work cross-functionally to identify perception user pain points and propose solutions
  • Contribute to toolings and AI infrastructure (data / training / benchmark pipeline) development

OUR REQUIREMENTS

  • B.Sc. in Computer Science, Electrical Engineering, Mathematics s or a related field
  • 3+ years of experiences developing production C++ software
  • 3+ years of experiences developing production tensorflow or caffe2 software
  • 5+ years of experiences working with Linux systems
  • Experiences with common sensors on modern robots, such as LiDAR, cameras, IMU, radar, etc.
  • Solid understanding of both traditional and modern machine learning algorithms
  • Strong communication skills to be capable of explaining complicated concepts with simple language

OUR PREFERRED QUALIFICATIONS

  • M.Sc. or Ph.D. in machine learning, computer vision, robotics or a related field
  • Publications on top AI / Robotics conferences or journals, such as CVPR, NeurIPS, ICRA, PAMI, TRO, etc.
  • Experiences with CUDA or OpenMP
  • Solid understanding of 3D geometry
  • Good understanding and use of Kubernetes and Docker
  • Familiar with mobile robots or autonomous driving system
 
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Sr. Software Engineer, Camera Perception System

Postmates X 

At Postmates X, we’re reimagining how things move in cities. Serve, our personable sidewalk delivery robot, is our vision for the future of delivery. It’s designed to take deliveries away from congested streets and onto underutilized alleys and sidewalks, to save energy, reduce emissions, reduce traffic, and make deliveries faster and cheaper. Why move two-pound burritos with two-ton cars?

WHO WE ARE

We are tech industry veterans in software, hardware, and design who are pooling our individual talents together to build a legacy. Our team is inclusive, agile, and driven by a common purpose. We are solving real-world problems with machine learning, computer vision, and robotics, with a mindful eye towards the end-to-end user experience. By joining our team, you will help create the first robotic helpers entering our cities: moving alongside us and running our errands!

YOUR RESPONSIBILITIES

  • Design, develop, test and optimize reliable and efficient image processing and machine learning inference software on embedded systems
  • Collaborate with infrastructure team on maintaining video encoding/decoding/streaming pipeline
  • Optimize cognition software with CUDA and shared-memory multiprocessing programming
  • Participate in code reviews to ensure code quality and distribute knowledge

OUR REQUIREMENTS

  • B.Sc. in Computer Science, Computer Engineering,  Mathematics or a related field
  • Strong C++ and Python programming skills
  • 5+ years of hands-on professional experience in C++ (preferably C++11 and newer)
  • Good understanding of common families of machine learning models, feature engineering, feature selection and other practical machine learning issues, such as overfitting
  • Deep understanding of computer vision basic concepts
  • Strong communication skills. Explaining complex technical concepts to product managers, data analysts, and other engineers shouldn’t be a problem for you.

OUR PREFERRED QUALIFICATIONS

  • M.Sc. or Ph.D. in computer vision, machine learning, or a related field
  • Experiences with OpenMP, OpenGL and CUDA
  • Experiences with GCP or AWS, Kubernetes and Docker
  • Familiar with mobile robots system
 
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Software Engineer, Web

Engineering at Postmates

We’re building groundbreaking tech solutions that power our revolutionary logistics platform to help connect millions of customers with their favorite merchants every day. We’re tackling some of the most complex technical challenges in the modern logistics space to unlock opportunities that positively impact the local businesses and communities we serve.

WHAT WE DO

Postmates relies heavily on our engineering team to realize this vision. Building a software platform that is reliable, scales, and stays agile under demanding product needs is a serious technical challenge. Postmates is a three-part balancing act connecting customers, merchants, and couriers in real-time. If any piece is out of whack, the whole system suffers. Working with the Postmates engineering team offers an opportunity with explosive growth, cutting-edge technology, a highly visible charter, and a cool user-focused product vision.

Web Engineers will work on 3 apps here at Postmates: the Buyer, Fleet, and Merchant apps. We are part of a cross-functional team, working in a fast paced environment with high impact, and are responsible for the end-to-end experiences across Android, iOS, and Web. We value and foster a collaborative environment where product, design, and engineering work together every day to build and design new features for our customers. 

OUR TECHNOLOGIES

  • Client: ES6, React, Redux, Emotion
  • Server: Go, Python, Node
  • Platform: AWS, Google

YOUR RESPONSIBILITIES

  • Build and launch consumer-facing features to millions of customers
  • Tune and polish features to a high-degree of excellence
  • Work closely with the design and product team to iterate on UI/UX
  • Relentlessly optimize the web experience of buying with Postmates

OUR REQUIREMENTS

  • Minimum of 4 years of experience working with web technologies and a passion for UX
  • Minimum of 2 years of experience working with a modern web framework like React or Angular
  • Experience with one or more non-Javascript languages (e.g., Go, Java, etc)
  • A deep understanding of the fundamentals of the web (REST, JS, HTML, CSS)
  • Strong knowledge of algorithms and data structures
  • Bachelor's degree (or equivalent experience) required

OUR PREFERRED QUALIFICATIONS

  • You’re a self-starter and strong finisher
  • You’ve worked at or started a small company where you had to wear many hats
  • You write well and communicate clearly
  • You prefer problems over tasks
 
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Software Engineer, Web

Engineering at Postmates

We’re building groundbreaking tech solutions that power our revolutionary logistics platform to help connect millions of customers with their favorite merchants every day. We’re tackling some of the most complex technical challenges in the modern logistics space to unlock opportunities that positively impact the local businesses and communities we serve.

WHAT WE DO

Postmates relies heavily on our engineering team to realize this vision. Building a software platform that is reliable, scales, and stays agile under demanding product needs is a serious technical challenge. Postmates is a three-part balancing act connecting customers, merchants, and couriers in real-time. If any piece is out of whack, the whole system suffers. Working with the Postmates engineering team offers an opportunity with explosive growth, cutting-edge technology, a highly visible charter, and a cool user-focused product vision.

Web Engineers will work on 3 apps here at Postmates: the Buyer, Fleet, and Merchant apps. We are part of a cross-functional team, working in a fast paced environment with high impact, and are responsible for the end-to-end experiences across Android, iOS, and Web. We value and foster a collaborative environment where product, design, and engineering work together every day to build and design new features for our customers. 

OUR TECHNOLOGIES

  • Client: ES6, React, Redux, Emotion
  • Server: Go, Python, Node
  • Platform: AWS, Google

YOUR RESPONSIBILITIES

  • Build and launch consumer-facing features to millions of customers
  • Tune and polish features to a high-degree of excellence
  • Work closely with the design and product team to iterate on UI/UX
  • Relentlessly optimize the web experience of buying with Postmates

OUR REQUIREMENTS

  • Minimum of 4 years of experience working with web technologies and a passion for UX
  • Minimum of 2 years of experience working with a modern web framework like React or Angular
  • Experience with one or more non-Javascript languages (e.g., Go, Java, etc)
  • A deep understanding of the fundamentals of the web (REST, JS, HTML, CSS)
  • Strong knowledge of algorithms and data structures
  • Bachelor's degree (or equivalent experience) required

OUR PREFERRED QUALIFICATIONS

  • You’re a self-starter and strong finisher
  • You’ve worked at or started a small company where you had to wear many hats
  • You write well and communicate clearly
  • You prefer problems over tasks
 
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
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Software Engineer, Web

Engineering at Postmates

We’re building groundbreaking tech solutions that power our revolutionary logistics platform to help connect millions of customers with their favorite merchants every day. We’re tackling some of the most complex technical challenges in the modern logistics space to unlock opportunities that positively impact the local businesses and communities we serve.

WHAT WE DO

Postmates relies heavily on our engineering team to realize this vision. Building a software platform that is reliable, scales, and stays agile under demanding product needs is a serious technical challenge. Postmates is a three-part balancing act connecting customers, merchants, and couriers in real-time. If any piece is out of whack, the whole system suffers. Working with the Postmates engineering team offers an opportunity with explosive growth, cutting-edge technology, a highly visible charter, and a cool user-focused product vision.

Web Engineers will work on 3 apps here at Postmates: the Buyer, Fleet, and Merchant apps. We are part of a cross-functional team, working in a fast paced environment with high impact, and are responsible for the end-to-end experiences across Android, iOS, and Web. We value and foster a collaborative environment where product, design, and engineering work together every day to build and design new features for our customers. 

OUR TECHNOLOGIES

  • Client: ES6, React, Redux, Emotion
  • Server: Go, Python, Node
  • Platform: AWS, Google

YOUR RESPONSIBILITIES

  • Build and launch consumer-facing features to millions of customers
  • Tune and polish features to a high-degree of excellence
  • Work closely with the design and product team to iterate on UI/UX
  • Relentlessly optimize the web experience of buying with Postmates

OUR REQUIREMENTS

  • Minimum of 4 years of experience working with web technologies and a passion for UX
  • Minimum of 2 years of experience working with a modern web framework like React or Angular
  • Experience with one or more non-Javascript languages (e.g., Go, Java, etc)
  • A deep understanding of the fundamentals of the web (REST, JS, HTML, CSS)
  • Strong knowledge of algorithms and data structures
  • Bachelor's degree (or equivalent experience) required

OUR PREFERRED QUALIFICATIONS

  • You’re a self-starter and strong finisher
  • You’ve worked at or started a small company where you had to wear many hats
  • You write well and communicate clearly
  • You prefer problems over tasks
 
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Software Engineer, Robotics - Localization & Mapping (X)

Postmates X 

At Postmates X, we’re reimagining how things move in cities. Serve, our personable sidewalk delivery robot, is our vision for the future of delivery. It’s designed to take deliveries away from congested streets and onto underutilized alleys and sidewalks, to save energy, reduce emissions, reduce traffic, and make deliveries faster and cheaper. Why move two-pound burritos with two-ton cars?

What you’ll get to tackle

You will design, integrate and maintain solutions to localization and mapping subsystems for autonomous platforms operating in complex outdoor environments. You will be responsible for helping vehicles understand where they are in the world and for constructing frameworks by which vehicles can collectively share information about the world with each other.

Responsibilities

  • Design, implement, test, and maintain real-time estimation software for localization and mapping of an autonomous vehicle
  • Analyze large datasets and work with raw sensor data
  • Automate the detection of changes to previously generated maps
  • Manage tiling building, and intelligent deployment of maps to our fleet
  • Balance research, cross-domain resources and product-driven milestones
  • Design novel algorithms and produce robust, well-tested code
  • Benchmark and validate navigation systems
  • Scale your solutions from prototypes to a large fleet of deployed systems

Qualifications

  • Minimum 3 years of relevant industry experience
  • Highly skilled in vehicle state estimation and vehicle dynamics modeling
  • Experience with pose estimation techniques (homography, structure from motion, VIO, etc.)
  • Experience with real-time sensor fusion techniques including probabilistic filters such as EKF / UKF
  • Experience with various hardware sensor types and modalities (eg. IMU, lidar, mono cameras, stereo cameras, event cameras, gps, odometry, radar, ultrasonic, etc.)
  • Experience with lidar point cloud registration and geometric computer vision
  • Experience with C++ programming operating on Linux, with modern tool chains and development work practices
  • Bachelor's degree (or equivalent experience) required

Bonus points

  • Experience with autonomous robots
  • Experience with real-time sensor calibration and sensor misalignment algorithms
  • Experience with techniques or applications for nonlinear optimization (e.g., nonlinear least squares, bundle adjustment, pose graph optimization)
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Software Engineer, Machine Learning

Engineering at Postmates

We’re building groundbreaking tech solutions that power our revolutionary logistics platform to help connect millions of customers with their favorite merchants every day. We’re tackling some of the most complex technical challenges in the modern logistics space to unlock opportunities that positively impact the local businesses and communities we serve.

WHAT WE DO

Postmates relies heavily on our engineering team to realize this vision. Building a software platform that is reliable, scales, and stays agile under demanding product needs is a serious technical challenge. Postmates is a three-part balancing act connecting customers, merchants, and couriers in real-time. If any piece is out of whack, the whole system suffers. Working with the Postmates engineering team offers an opportunity with explosive growth, cutting-edge technology, a highly visible charter, and a cool user-focused product vision.

In this role, you’ll have the opportunity to work on various challenging machine learning and optimization problems in real-time and in scale, including:

  • Modeling and forecasting demand and supply to enable more intelligent matching, optimize the overall marketplace efficiency, and provide valuable insights to our merchants and Postmates
  • Large scale Machine Learning algorithms and infrastructure that powers our Search Ranking models and Personalized Recommendation Engine
  • Predicting the Postmates Delivery Time (PDT) and improving the efficiency (batching, chaining, etc) and reliability of the dispatching algorithm
  • Determining the optimal pricing strategies to help our Postmates maximize their revenue
  • Identifying suspicious transactions and malicious users for risk control
  • Natural Language Processing to understand text content on Postmates platform, including named entity resolution and recognization of reviews, descriptions and interactions between users on our marketplace

YOUR RESPONSIBILITIES

  • Build end-to-end ML systems of designing, training, testing and deploying Machine Learning models
  • Write production-level codes to train your ML models into working pipelines and services to serve production online traffic
  • Have the ability to apply machine learning to solve complex business problems and optimize critical business metrics, and work closely with Product Managers and Data analysts to frame Machine Learning problems within the business context
  • Analyze experimental and observational data, communicate findings, and facilitate launch decisions
  • Participate in code reviews to ensure code quality and distribute knowledge

OUR REQUIREMENTS

  • A Bachelor’s/Master’s degree (or higher) in a technical field (Computer Science, Statistics, Economics, Operations Research, Math, Physics, Engineering, etc.) or equivalent work experience required.
  • Minimum of 3+ years of professional experience in Data Science or Applied Machine Learning required 
  • Solid engineering and coding skills with the ability to write high-performance production quality code
  • Good understanding of common families of machine learning models, feature engineering, feature selection and other practical machine learning issues, such as overfitting
  • Strong communication skills. Explaining complex technical concepts to product managers, data analysts, and other engineers shouldn’t be a problem for you.

OUR PREFERRED QUALIFICATIONS

  • Industry experience building and productionizing innovative end-to-end Machine Learning systems
  • Experience in Java, C++, Go, Python, Scala and other equivalent languages
  • Experience with MapReduce, Spark, Hive, HBase, Airflow, Google BigQuery, BigTable, and Dataflow
  • Experience with ML frameworks like Tensorflow, PyTorch, Spark MLlib, XGBoost, and Scikit-Learn
 
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Software Engineer, Machine Learning

Engineering at Postmates

We’re building groundbreaking tech solutions that power our revolutionary logistics platform to help connect millions of customers with their favorite merchants every day. We’re tackling some of the most complex technical challenges in the modern logistics space to unlock opportunities that positively impact the local businesses and communities we serve.

WHAT WE DO

Postmates relies heavily on our engineering team to realize this vision. Building a software platform that is reliable, scales, and stays agile under demanding product needs is a serious technical challenge. Postmates is a three-part balancing act connecting customers, merchants, and couriers in real-time. If any piece is out of whack, the whole system suffers. Working with the Postmates engineering team offers an opportunity with explosive growth, cutting-edge technology, a highly visible charter, and a cool user-focused product vision.

In this role, you’ll have the opportunity to work on various challenging machine learning and optimization problems in real-time and in scale, including:

  • Modeling and forecasting demand and supply to enable more intelligent matching, optimize the overall marketplace efficiency, and provide valuable insights to our merchants and Postmates
  • Large scale Machine Learning algorithms and infrastructure that powers our Search Ranking models and Personalized Recommendation Engine
  • Predicting the Postmates Delivery Time (PDT) and improving the efficiency (batching, chaining, etc) and reliability of the dispatching algorithm
  • Determining the optimal pricing strategies to help our Postmates maximize their revenue
  • Identifying suspicious transactions and malicious users for risk control
  • Natural Language Processing to understand text content on Postmates platform, including named entity resolution and recognization of reviews, descriptions and interactions between users on our marketplace

YOUR RESPONSIBILITIES

  • Build end-to-end ML systems of designing, training, testing and deploying Machine Learning models
  • Write production-level codes to train your ML models into working pipelines and services to serve production online traffic
  • Have the ability to apply machine learning to solve complex business problems and optimize critical business metrics, and work closely with Product Managers and Data analysts to frame Machine Learning problems within the business context
  • Analyze experimental and observational data, communicate findings, and facilitate launch decisions
  • Participate in code reviews to ensure code quality and distribute knowledge

OUR REQUIREMENTS

  • A Bachelor’s/Master’s degree (or higher) in a technical field (Computer Science, Statistics, Economics, Operations Research, Math, Physics, Engineering, etc.) or equivalent work experience required.
  • Minimum of 3+ years of professional experience in Data Science or Applied Machine Learning required 
  • Solid engineering and coding skills with the ability to write high-performance production quality code
  • Good understanding of common families of machine learning models, feature engineering, feature selection and other practical machine learning issues, such as overfitting
  • Strong communication skills. Explaining complex technical concepts to product managers, data analysts, and other engineers shouldn’t be a problem for you.

OUR PREFERRED QUALIFICATIONS

  • Industry experience building and productionizing innovative end-to-end Machine Learning systems
  • Experience in Java, C++, Go, Python, Scala and other equivalent languages
  • Experience with MapReduce, Spark, Hive, HBase, Airflow, Google BigQuery, BigTable, and Dataflow
  • Experience with ML frameworks like Tensorflow, PyTorch, Spark MLlib, XGBoost, and Scikit-Learn
 
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Software Engineer, Machine Learning

Engineering at Postmates

We’re building groundbreaking tech solutions that power our revolutionary logistics platform to help connect millions of customers with their favorite merchants every day. We’re tackling some of the most complex technical challenges in the modern logistics space to unlock opportunities that positively impact the local businesses and communities we serve.

WHAT WE DO

Postmates relies heavily on our engineering team to realize this vision. Building a software platform that is reliable, scales, and stays agile under demanding product needs is a serious technical challenge. Postmates is a three-part balancing act connecting customers, merchants, and couriers in real-time. If any piece is out of whack, the whole system suffers. Working with the Postmates engineering team offers an opportunity with explosive growth, cutting-edge technology, a highly visible charter, and a cool user-focused product vision.

In this role, you’ll have the opportunity to work on various challenging machine learning and optimization problems in real-time and in scale, including:

  • Modeling and forecasting demand and supply to enable more intelligent matching, optimize the overall marketplace efficiency, and provide valuable insights to our merchants and Postmates
  • Large scale Machine Learning algorithms and infrastructure that powers our Search Ranking models and Personalized Recommendation Engine
  • Predicting the Postmates Delivery Time (PDT) and improving the efficiency (batching, chaining, etc) and reliability of the dispatching algorithm
  • Determining the optimal pricing strategies to help our Postmates maximize their revenue
  • Identifying suspicious transactions and malicious users for risk control
  • Natural Language Processing to understand text content on Postmates platform, including named entity resolution and recognization of reviews, descriptions and interactions between users on our marketplace

YOUR RESPONSIBILITIES

  • Build end-to-end ML systems of designing, training, testing and deploying Machine Learning models
  • Write production-level codes to train your ML models into working pipelines and services to serve production online traffic
  • Have the ability to apply machine learning to solve complex business problems and optimize critical business metrics, and work closely with Product Managers and Data analysts to frame Machine Learning problems within the business context
  • Analyze experimental and observational data, communicate findings, and facilitate launch decisions
  • Participate in code reviews to ensure code quality and distribute knowledge

OUR REQUIREMENTS

  • A Bachelor’s/Master’s degree (or higher) in a technical field (Computer Science, Statistics, Economics, Operations Research, Math, Physics, Engineering, etc.) or equivalent work experience required.
  • Minimum of 3+ years of professional experience in Data Science or Applied Machine Learning required 
  • Solid engineering and coding skills with the ability to write high-performance production quality code
  • Good understanding of common families of machine learning models, feature engineering, feature selection and other practical machine learning issues, such as overfitting
  • Strong communication skills. Explaining complex technical concepts to product managers, data analysts, and other engineers shouldn’t be a problem for you.

OUR PREFERRED QUALIFICATIONS

  • Industry experience building and productionizing innovative end-to-end Machine Learning systems
  • Experience in Java, C++, Go, Python, Scala and other equivalent languages
  • Experience with MapReduce, Spark, Hive, HBase, Airflow, Google BigQuery, BigTable, and Dataflow
  • Experience with ML frameworks like Tensorflow, PyTorch, Spark MLlib, XGBoost, and Scikit-Learn
 
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
Apply Now

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