Technology, Nonprofit

Wikimedia Foundation

Website
Technology, Nonprofit

Wikimedia Foundation

Website

About us

Wikimedia Foundation

The mission of the Wikimedia Foundation is to empower and engage people around the world to collect and develop educational content under a free license or in the public domain, and to disseminate it effectively and globally.

Our work culture

Option to work from home
Option to work from home
Sign language interpreters
Sign language interpreters
Allow a self-paced workload
Allow a self-paced workload
Service animals allowed
Service animals allowed
Provide an ergonomic workstation
Provide an ergonomic workstation
Accessible parking spot
Accessible parking spot
Ramp and/or elevator
Ramp and/or elevator
Flexible work and leave schedule
Flexible work and leave schedule
Accessible restroom
Accessible restroom
Sensitivity training for coworkers
Sensitivity training for coworkers
Accessible computer software
Accessible computer software
On-site counseling
On-site counseling
Screen reader software
Screen reader software
Fragrance-free workplace
Fragrance-free workplace

Our open positions

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Software Engineer, Language & Translation
Full-Time
Tech & Engineering

Location: Preferred Timezones: Europe, Africa, South & Southeast Asia

Summary

Wikimedia projects are built to be collaborative, multilingual and usable by people from around the world. The Language team works on projects that enable users to collaborate, consume, and contribute valuable content in more than 300 languages. We are currently working on several projects that are being gradually rolled out for users. 

Our team is fully remote and team members work from various places around the world.

As a Software Engineer, you will be responsible for:

  • working with other Software Engineers, Product Managers, Designers and QA Engineers to develop user interface features, fix bugs, review code and participate in engineering discussions that influence our project decisions. You will be mostly working on JavaScript, CSS, and HTML5. There may be an occasional need to work with PHP.
  • adhering to open source software development discipline when working with the rest of the team such as using bug trackers, version control, code review systems, asynchronous communication methods (chat/email) etc.

Skills and Experience:

  • Bachelor's degree in computer science, linguistics or STEM field; or 5 years software development experience
  • Knowledge of web development is a must
  • Knowledge of developing and debugging in Linux/Unix (LAMP) environments
  • Interest in focused software engineering: you write unit tests, review code and respond to code reviews, and discuss architectural approach
  • Passionate about free knowledge, and familiar with open source software development practices
  • Willing to travel occasionally - sometimes internationally - for team and organizational meetings

Qualities that are important to us:

  • Clearly and concisely communicating complex ideas about software and software development
  • A desire to create features for everyone, everywhere and to optimize at the intersection of performance and user perception
  • Comfortable working in a multicultural, remote, distributed team across many time zones
  • An interest in working with legacy software and modernizing code
  • Instrumenting new and core features and maintaining a set of key performance indicators

Additionally, we’d love it if you have:

  • Experience developing in PHP
  • Familiarity with JavaScript frameworks and libraries such as jQuery, Vue, React etc. 
  • Knowledge about internationalization
  • Experience working remotely with a team distributed across many time zones
  • Experience contributing to Wikimedia projects
  • Good presentation skills
  • Working knowledge of a language other than English

We'd like to see your work!  Here are a few things you'll need:

  • If you have any existing open source software that you've developed (these could be your own software or patches to other packages), please share the URLs for the source. Links to your projects on GitHub, GitLab, BitBucket, etc. are exceptionally useful.

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Eligible international workers' benefits are specific to their location and dependent on their employer of record

Apply Now
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System Architect
Full-Time
Tech & Engineering

Location: San Francisco, CA or Remote

Summary

The Wikimedia Foundation is hiring a Systems Architect to join our new Architecture Team to collectively shape and design Wikimedia’s future systems to support sharing the world’s knowledge. This role will be part of a small new team, but will work remotely and collaboratively across the organization and movement ensuring our systems enable users to document, create, share and seek the knowledge contained in Wikimedia Projects while making sure our systems are resilient, secure and scalable. Our work is open-source and you can find the work of our engineering teams here. An example of the type of work this new team will facilitate is the output of the Frontend Architecture Working Group, a committee which recently chose a standard JavaScript framework and a plan to migrate there from our homegrown OOUI. This work we accomplish is strongly guided by our organizational values. We try to use the right tool for the job and we write code in a variety of languages: PHPPythonJavascript and even the occasional Scala.

A strong candidate has a deep commitment to collective reasoning, strengthening the argumentation of others and asking questions. You have worked on multiple high scale data systems both in an engineering and design capacity. This experience includes building systems in modern architectures but also transitioning legacy monolithic systems to a more modular approach. You are excited about big end goals, but even more delighted about figuring out the path to get there.

You are responsible for:

  • Collaborate with engineers, product managers and other system owners within the Wikimedia Foundation and its partners to model and design a target architecture for Wikimedia and path to get there.  
  • Prototype and experiment in conjunction with software engineers to test assumptions and obtain feedback on potential system designs
  • Develop and lead internal workshops to gain insight into domains, workflows and other system needs. 
  • Contribute to implementation plans in conjunction with development teams
  • Socialize and communicate architecture designs across Wikimedia stakeholders

Skills and Experience:

  • Looking for 3 to 7 years working in an architecture role.
  • Ability to communicate and facilitate across cross functional groups. 
  • Portfolio of tools for modeling the domains and flows, especially interfaces and communications across system components
  • Experienced implementing and designing systems. Mostly recently you have worked in an architecture role. Whatever your title has been in the past most recently you have designed high traffic data focused systems. 
  • You have experience migrating legacy systems to modern architectures
  • You have worked on event driven, incremental and service oriented architectures
  • You are experienced implementing data technologies such as relational databases, NoSQL or event streaming. 
  • You have created a variety of architecture artifacts, choosing the right delivery for the audience
  • Deeply committed to collaborative work and strengthening ideas together
  • Know at least one programming language well, but have knowledge in a variety of languages. You are comfortable with compiled and scripting languages.
  • Able to stay motivated while working towards a long-term goal and celebrate successes along the way. 
  • B.S. or M.S. in Computer Science, related field or equivalent in related work experience. Do not feel you need a degree to apply; we value hands-on experience most of all.

Additionally, we’d love it if you have:

  • Experience using Domain Driven Design
  • Experience with open source technology and free culture, and have contributed to open source projects
  • Experience working remotely
  • You are a contributor to Wikipedia

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Eligible international workers' benefits are specific to their location and dependent on their employer of record

Apply Now
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Senior Application Security Engineer
Full-Time
Tech & Engineering

Location: Remote

Summary

The Wikimedia Foundation is looking for an Application Security Engineer to join the Security team working to help protect Wikipedia and our other projects. You'll be working with other developers and security engineers to create new security features, review the security of other people's code, and help find and fix security bugs before they're exploited.

YOU ARE ...a smart security practitioner with experience building and auditing security features in large scale systems. You understand the importance of testing and documentation, and common pitfalls in developing secure web applications. You must have a passion for the WMF mission. We do (almost) everything publicly, and volunteers can add arbitrary JavaScript to our site.

You will be joining a team responsible for ensuring the security and integrity of applications written in PHP, Python, Ruby, Lua, Perl, JavaScript (Node.js) among others, using both relational and key-value data storage mechanisms. (Don't worry, you don't need to have had experience with all of those technologies.)

We’d like you to do these things:

  • Triage and remediate reported security issues
  • Review and deploy features developed by the Foundation and community members
  • Work with other development teams to ensure that they make safe architectural and implementation choices
  • Constantly poke and abuse our software to find bugs before attackers do
  • Provide application security concept reviews and help socialize application security best practice
  • Provide support for application security operations

We’d like you to have these skills:

The right person is better than the right set of experiences, these are the traits we’ve identified make great additions to our team so far.

  • Two or more years of application security experience, including thorough understanding of issues documented in the OWASP Top Ten and CWE Top 25
  • Strong understanding of modern, object-oriented PHP development
  • In-depth experience developing or auditing client-side JavaScript
  • Demonstrated ability to exploit and mitigate application-level vulnerabilities
  • Experience conducting software security reviews using a combination of source code inspection, manual testing, and automated scanning
  • Patience in explaining security issues and their implications on privacy to non-technical audiences
  • Sensitivity to the security challenges faced by participants in a large, international project
  • Strong understanding of cryptography as applied to web application security (encryption, hashing, PKI management), including analysis and implementation
  • Experience using Linux at the command line for tasks related to web application development and deployment
  • Ability to maintain focus when working remotely

And it would be even more awesome if you have this:

In addition to the basic skills needed for being successful these skills could set you apart from the pack!

  • Experience as a contributor in the Wikipedia or Wikimedia project communities
  • Experience contributing to a consensus-based open source project
  • Experience developing, maintaining, or administering authentication systems

About the Wikimedia Foundation

The Wikimedia Foundation is the non-profit organization that supports and hosts Wikipedia and its sister free knowledge sites. Wikipedia consists of nearly 40 million articles across hundreds of languages. Every month, more than 80,000 volunteer editors contribute to Wikipedia. Based in San Francisco, California, the Wikimedia Foundation is an audited, 501(c)(3) non-profit that is funded primarily through donations and grants. It currently employs over 240 staff members.

At the Foundation, we build technology to help people everywhere access Wikipedia, across devices and in nearly 300 languages. We engineer privacy for our readers and editors so they can safely and securely explore Wikipedia. We create programs and initiatives to make Wikipedia freely available to more people in more parts of the world. We build new tools for the community of editors so they can continue to improve and grow Wikipedia. Roughly a quarter of our budget goes to supporting the community that make the site possible, including through grantmaking programs that enable volunteers and enrich the information on the sites.

Benefits & Perks

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, massages, cooking classes and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people
Apply Now
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Site Reliability Engineer (Data Platforms)
Full-Time
Tech & Engineering

Location: San Francisco, CA or Remote

The Wikimedia Foundation is hiring two Site Reliability Engineers to support and maintain (1) the data and statistics infrastructure that powers a big part of decision making in the Foundation and in the Wiki community, and (2) the search infrastructure that underpins all search on Wikipedia and its sister projects. This includes everything from eliminating boring things from your daily workflow by automating them, to upgrading a multi-petabyte Hadoop or multi-terabyte Search cluster to the next upstream version without impacting uptime and users.

We're looking for an experienced candidate who's excited about working with big data systems. Ideally you will already have some experience working with software like Hadoop, Kafka, ElasticSearch, Spark and other members of the distributed computing world. Since you'll be joining an existing team of SREs you'll have plenty of space and opportunities to get familiar with our tech (AnalyticsSearchWDQS), so there's no need to immediately have the answer to every question.

We are a full-time distributed team with no one working out of the actual Wikimedia office, so we are all together in the same remote boat. Part of the team is in Europe and part in the United States. We see each other in person two or three times a year, either during one of our off-sites (most recently in Europe), the Wikimedia All Hands (once a year), or Wikimania, the annual international conference for the Wiki community.

Here are some examples of projects we've been tackling lately that you might be involved with:

  • Integrating an open-source GPU software platform like AMD ROCm in Hadoop and in the Tensorflow-related ecosystem
  • Improving the security of our data by adding Kerberos authentication to the analytics Hadoop cluster and its satellite systems
  • Scaling the Wikidata query service, a semantic query endpoint for graph databases
  • Building the Foundation's new event data platform infrastructure
  • Implementing alarms that alert the team of possible data loss or data corruption
  • Building a new and improved Jupyter notebooks ecosystem for the Foundation and the community to use
  • Building and deploying services in Kubernetes with Helm
  • Upgrading the cluster to Hadoop 3
  • Replacing Oozie by Airflow as a workflow scheduler

And these are our more formal requirements:

  • Couple years experience in an SRE/Operations/DevOps role as part of a team
  • Experience in supporting complex web applications running highly available and high traffic infrastructure based on Linux
  • Comfortable with configuration management and orchestration tools (Puppet, Ansible, Chef, SaltStack, etc.), and modern observability      infrastructure (monitoring, metrics and logging)
  • An appetite for the automation and streamlining of tasks
  • Willingness to work with JVM-based systems  
  • Comfortable with shell and scripting languages used in an SRE/Operations engineering context (e.g. Python, Go, Bash, Ruby, etc.)
  • Good understanding of Linux/Unix fundamentals and debugging skills
  • Strong English language skills and ability to work independently, as an effective part of a globally distributed team
  • B.S. or M.S. in Computer Science, related field or equivalent in related work experience. Do not feel you need a degree to apply; we value hands-on experience most of all.

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Eligible international workers' benefits are specific to their location and dependent on their employer of record

Apply Now
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Engineering Manager, Site Reliability
Full-Time
Tech & Engineering

Location: San Francisco, CA or Remote

Summary

Wikimedia’s Site Reliability Engineering team is principally responsible for ensuring our global top-10 web site, our public facing services and underlying infrastructure are healthy and developing further in support of Wikimedia’s mission. The SRE team comprises over 30 creative and talented staff members that are globally distributed and organized into 6 teams each with their own scope and focus area. We are strengthening the team and looking for several Engineering Managers to help our staff and teams achieve our goals.

As an Engineering Manager, you will support engineers developing services and infrastructure, deploying and building new features, products, and services used by hundreds of millions of people around the world. This is an opportunity to do good while improving one of the best known sites in the world. 

Your Responsibilities:

  • Manage one to two globally distributed teams within Site Reliability Engineering
  • Recruit, hire, and help onboard new team members
  • Work with team members to set individual performance goals, and support them in meeting and evolving their goals and career path
  • Triage incoming workload, maintain focus on priorities, and set realistic expectations for both peers and team members
  • Coordinate and communicate with other members of the Wikimedia engineering teams on relevant projects, and contribute to the organizational strategy
  • Continuously develop the roadmap of the team in alignment with other SRE and Technology teams, and help draft and execute the team’s annual and quarterly plans
  • Project manage new and existing initiatives
  • Lead the definition, refinement, and execution of the processes through which the team manages and performs work.
  • Lead incident response, diagnosis, and follow-up on system alerts and outages across Wikimedia’s production infrastructure
  • Facilitate the definition and establishment of Service Level Indicators and Objectives with service owners and stakeholders
  • Share our values and work in accordance with them

 

Skills & Experience:

  • Prior experience managing teams
  • Strong technical background, including 5+ years experience as part of an SRE, TechOps or software engineering team
  • Experience working with or applying one or more project management methodologies to site reliability engineering work
  • Aptitude for automation and streamlining of tasks
  • Communicate effectively in both spoken and written English
  • Ability to work independently, as an effective part of a globally distributed team
  • Willing and able to travel several times a year for occasional in-person meetings
  • B.S. or M.S. in Computer Science or the equivalent in related work experience

 

Additionally, we would love it if you have:

  • Experience working in a distributed, largely remote environment
  • Experience contributing to open source projects

 

Teams

  • Service Operations: Build and improve our new Kubernetes based Deployment pipeline and help our teams, service owners and developers across the organization test and deploy our existing application platform as well as new applications/features.
  • Data Persistence: Store, query and protect the sum of all human knowledge! Work together with our engineers to ensure existing and new data needs are met in an efficient and reliable manner, using the most appropriate boring and exciting open source technologies: MySQL, Cassandra, OpenStack Swift, Ceph.
  • Observability: Work across SRE and Technology to provide teams with tools, platforms, and insights into how systems and services are performing. Leverage exciting technologies such as Prometheus, AlertManager, Grafana, Logstash, Kibana, Kafka and more. Research emerging tools, trends and methodologies and work with the open source community to contribute back that knowledge to the commons.

 

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Eligible international workers' benefits are specific to their location and dependent on their employer of record

Apply Now
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Product Manager, Search
Full-Time
Tech & Engineering

Summary

Wikimedia is looking for an experienced and collaborative Product Manager for our Search team, to help build features that enable our communities to achieve our vision: a world in which every single human being can freely share in the sum of all knowledge.

Product Managers at Wikipedia work with researchers, engineers and designers to build features, products and services used by a billion people around the world. This is an opportunity to ‘do good’ while having a high level of impact on a large-scale media property.

As a Product Manager, you will:  

  • Ideate and develop new search products and experiences to enable the world to discover and consume information and participate in information production
  • Work with a highly talented team of engineers and designers to define, design, and build features that delight users
  • Understand the needs of users in order to prioritize new features and product enhancements for the development team  
  • Release early and often, getting feedback from users to help improve features    
  • Use both qualitative and quantitative methods to measure the impact of features
  • Make a difference in the world!

Skills and Experience:

  • Experience managing search and information retrieval features for a consumer-facing web property
  • Understanding of relevance, ranking and machine learning technologies and their application to user browsing and search features
  • Solid data analysis experience, particularly dealing with large corpora of unstructured or semi-structured text; able to understand the evaluation and quality measurement needs of search systems at scale
  • Experience working on multilingual search needs and natural language technology relevant to search 
  • Experience owning recommendations or other relevance features
  • Experience working in an agile software development environment  
  • Outstanding written and verbal communication skills  
  • Passion for participatory (vs. read-only) experiences on the web  
  • Bachelor’s degree or equivalent in relevant work experience

  

Additionally, we’d love it if you have:

  • Experience with knowledge graph search, knowledge modeling, or topic modeling for information retrieval applications
  • Experience interacting with free and open-source software projects and communities
  • Experience editing Wikipedia or contributing to other wiki projects 

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Eligible international workers' benefits are specific to their location and dependent on their employer of record

Apply Now
Thank you! Your submission has been received!
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Technical Product Manager
Full-Time
Tech & Engineering

Location: San Francisco, CA or Remote US

Technical Product Manager

Summary

The Wikimedia Foundation is looking for an experienced and collaborative Technical Product Manager to drive improvements to Wikipedia that enable our communities to achieve our Vision: a world in which every single human being can freely share in the sum of all knowledge.

Product Managers at Wikipedia work with engineers, designers, researchers and communities of users to build features, products and services used by hundreds of millions of people around the world. This is an opportunity to have a high level of positive impact, worldwide.

You are responsible for:

  • Lead the iterative development of platform capabilities that will enhance the dissemination and consumption of Wikipedia content
  • Work with a highly talented team of engineers and analysts to define, build, and improve services that enable new features and new ways of engaging with Wikipedia
  • Understand the needs of feature teams and platform constraints to effectively prioritize work for the development team
  • Balance advancing multiple concurrent initiatives with required maintenance and the long term evolution of the platform
  • Collaborate with internal development teams, technical partners and our community to improve the platform’s shared capabilities
  • Communicate product vision to internal and external partners, particularly to technical audiences
  • Use both qualitative and quantitative methods to measure impact and guide prioritization
  • Be a positive force for change!

Skills and Experience:

  • 2+ years’ of technical platform Product Management experience
  • Experience working across “frontend” and “backend” teams to ship platform improvements that meet feature team needs and enable wide impact
  • Outstanding written and verbal communication skills   
  • Experience building new platform level features for a large multi-client platform
  • Experience structuring semi-structured or unstructured data for new form factors or uses
  • Experience building mobile-first and/or RESTful interfaces for mobile clients
  • Experience working with large groups of active technical collaborators: community building, activism, product evangelism, or in open source movements
  • Proficiency in more than one language
  • Experience editing Wikipedia
  • Experience with open source software development   

Additionally, we’d love it if you have:

  • BS/MS in Computer Science or relevant technical field or Equivalent work experience.
  • Experience building new platform level features for a large multi-client platform
  • Experience structuring semi-structured or unstructured data for new form factors or uses
  • Experience building mobile-first and/or RESTful interfaces for mobile clients
  • Experience working with large groups of active technical collaborators: community building, activism, product evangelism, or in open source movements
  • Proficiency in more than one language
  • Experience editing Wikipedia
  • Experience with open source software development

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Eligible international workers' benefits are specific to their location and dependent on their employer of record

Apply Now
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IT Systems Specialist
Full-Time
Tech & Engineering

Location: San Francisco, CA

Summary

Wikimedia Foundation is seeking an IT Systems Specialist to work within the team helping to support, maintain, troubleshoot and build out our internal IT systems. You are passionate about providing excellent support and services to our staff, while having the technical skills to improve systems and processes. Our team of IT professionals work collaboratively and cross functionally to escalate and resolve issues, while improving process. You will play a key role in assisting with the assessment, facilitation and implementation of industry standard tools (automation and unifying systems inspires you). Our ideal candidate will be excited to play an integral role during the Foundation’s most rapid growth period. This position will be a member of the Office Information Technology Team and will be working out of our SF Headquarters supporting staff based domestically and internationally.

You are responsible for:

  • Providing technical assistance to Wikimedia Foundation staff domestically and worldwide by monitoring and triaging incoming support requests
  • Assist with forthcoming service and support projects, including assessing, updating and implementing systems
  • Support of Windows, Ubuntu Linux, and macOS operating systems 
  • Ticket support duties (rotational schedule for Team)
  • Collaborate with vendors and outside contractors as needed
  • Support and enhance the OnBoard/OffBoard systems and process 
  • Support equipment deployment using JAMF as well as standard builds for Linux and Windows machines
  • Assist with asset and software procurement and inventory management 
  • Manage and support hardware donation program
  • Server room and Inventory room physical maintenance

Skills and Experience:

  • Experience with enterprise customer facing technical and/or systems support role with responsibility for a company environment or equivalently sized organization
  • Ability to perform and improve support workflows from beginning to end, ensuring proper report out is adhered to
  • “Power-User” understanding macOS and Ubuntu Linux, Windows operating systems.
  • Service-oriented approach: able to anticipate, understand and meet the needs of professionals.
  • Experience with the integration and administration of the following tools and technologies: GSuite, JAMF, LDAP, Oomnitza, Zendesk, SSO, DaaS, SaaS
  • Ability to communicate technical concepts clearly and effectively, both written and orally
  • Ability to successfully manage multiple priorities including urgent tasks
  • Be comfortable in a highly collaborative, communicative and consensus-oriented environment and proven ability to work well on a team, take instruction, and learn from mistakes.
  • Familiarity and desire to work with scripting languages (e.g., Python.)
  • Must be able to lift 20 lbs or more. (Accommodations can be made should this be an issue.)
  • Experience working with a majority remote workforce (international and domestic)

Additionally, we’d love it if you have:

  • Familiarity with end-user security best practices
  • Experience with network troubleshooting (TCP\IP, DHCP, DNS, VLANs, 802.1x)
  • Familiarity with VPN support, troubleshooting and configuration
  • A/V support and troubleshooting experience (Zoom, Google Meet, Qsys)
  • Awareness of sustainability practices
  • Experience with vendor management and contract services
  • Familiarity with Wikitext (wiki markup) language.
  • Understanding of the free culture, free software, or online rights movements. 

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Eligible international workers' benefits are specific to their location and dependent on their employer of record

Apply Now
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Senior Accountant
Full-Time
Finance & Insurance

Location: San Francisco, CA

The Wikimedia Foundation is looking for a Senior Accountant who will be a member of the accounting team and responsible for assisting with the execution of daily accounting processes, including accounts payable, accounts receivable, month-end close, and year-end tax preparation and audit processes in a fast paced, agile environment.  Under the supervision of the Accounting Manager, the Senior Accountant will partner with the Accounting team and other teams within the foundation to ensure that there are sufficient systems and procedures in place to provide effective support to existing and new program implementation.

You are responsible for:

  • Preparing monthly bank and general ledger account reconciliations.
  • The maintenance of the general ledger.
  • Month-end closing journal entries, including expenses accruals and prepaid amortization.
  • Reviewing weekly A/P and expense reports, includes verifying the accuracy of coding.
  • Reviewing monthly credit card reconciliation and charges.
  • Overseeing fixed assets capitalization and depreciation.
  • Assisting with month-end and year-end reporting
  • Assisting with the annual audit and preparation of financial statements under GAAP for Not-for-Profit organizations
  • Assisting with the Sales tax return preparation and annual tax preparation form 990
  • Overseeing the preparation and filing of the annual Form 1099.
  • Assisting with the continuous improvement of processes.
  • Additional duties assigned as required.

Qualities that are important to us:

  • B.A. Degree in Accounting or Finance from a four-year college or university.
  • CPA Certification
  • Minimum of 5 years of progressive Accounting experience.
  • Knowledge and experience implementing accounting internal control procedures.
  • Knowledge of GAAP for Not-for-Profit organizations.
  • Deep understanding of accrual basis accounting
  • Proactive learner, enjoys problem solving, takes ownership
  • Strong communication skills, including verbal and written.
  • Ability to effectively communicate to all levels of the organization.
  • Ability to manage multiple competing tasks and meet established deadlines.
  • Ability to work as part of an integrated team as well as independently.
  • Ability to work in an open, transparent, and collaborative environment.
  • Strong attention to detail.
  • Strong Excel skills.
  • Strong accounting system skills (we use Intaact)
  • Ability to work well with people with a very wide diversity of demographic and cultural characteristics.

 

IF YOU ARE:

  • A focused and detail-oriented individual that thrives in a highly collaborative, dynamic, fast paced and agile environment.
  • Passionate for numbers, spreadsheets, and can easily get excited about accounting principles discussions.
  • An individual that takes pride in personal and professional responsibility and integrity.

THEN WE WANT TO HEAR FROM YOU!

 

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Eligible international workers' benefits are specific to their location and dependent on their employer of record

Apply Now

Our open positions

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Software Engineer, Language & Translation
Full-Time
Tech & Engineering

Location: Preferred Timezones: Europe, Africa, South & Southeast Asia

Summary

Wikimedia projects are built to be collaborative, multilingual and usable by people from around the world. The Language team works on projects that enable users to collaborate, consume, and contribute valuable content in more than 300 languages. We are currently working on several projects that are being gradually rolled out for users. 

Our team is fully remote and team members work from various places around the world.

As a Software Engineer, you will be responsible for:

  • working with other Software Engineers, Product Managers, Designers and QA Engineers to develop user interface features, fix bugs, review code and participate in engineering discussions that influence our project decisions. You will be mostly working on JavaScript, CSS, and HTML5. There may be an occasional need to work with PHP.
  • adhering to open source software development discipline when working with the rest of the team such as using bug trackers, version control, code review systems, asynchronous communication methods (chat/email) etc.

Skills and Experience:

  • Bachelor's degree in computer science, linguistics or STEM field; or 5 years software development experience
  • Knowledge of web development is a must
  • Knowledge of developing and debugging in Linux/Unix (LAMP) environments
  • Interest in focused software engineering: you write unit tests, review code and respond to code reviews, and discuss architectural approach
  • Passionate about free knowledge, and familiar with open source software development practices
  • Willing to travel occasionally - sometimes internationally - for team and organizational meetings

Qualities that are important to us:

  • Clearly and concisely communicating complex ideas about software and software development
  • A desire to create features for everyone, everywhere and to optimize at the intersection of performance and user perception
  • Comfortable working in a multicultural, remote, distributed team across many time zones
  • An interest in working with legacy software and modernizing code
  • Instrumenting new and core features and maintaining a set of key performance indicators

Additionally, we’d love it if you have:

  • Experience developing in PHP
  • Familiarity with JavaScript frameworks and libraries such as jQuery, Vue, React etc. 
  • Knowledge about internationalization
  • Experience working remotely with a team distributed across many time zones
  • Experience contributing to Wikimedia projects
  • Good presentation skills
  • Working knowledge of a language other than English

We'd like to see your work!  Here are a few things you'll need:

  • If you have any existing open source software that you've developed (these could be your own software or patches to other packages), please share the URLs for the source. Links to your projects on GitHub, GitLab, BitBucket, etc. are exceptionally useful.

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Eligible international workers' benefits are specific to their location and dependent on their employer of record

Apply Now
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System Architect
Full-Time
Tech & Engineering

Location: San Francisco, CA or Remote

Summary

The Wikimedia Foundation is hiring a Systems Architect to join our new Architecture Team to collectively shape and design Wikimedia’s future systems to support sharing the world’s knowledge. This role will be part of a small new team, but will work remotely and collaboratively across the organization and movement ensuring our systems enable users to document, create, share and seek the knowledge contained in Wikimedia Projects while making sure our systems are resilient, secure and scalable. Our work is open-source and you can find the work of our engineering teams here. An example of the type of work this new team will facilitate is the output of the Frontend Architecture Working Group, a committee which recently chose a standard JavaScript framework and a plan to migrate there from our homegrown OOUI. This work we accomplish is strongly guided by our organizational values. We try to use the right tool for the job and we write code in a variety of languages: PHPPythonJavascript and even the occasional Scala.

A strong candidate has a deep commitment to collective reasoning, strengthening the argumentation of others and asking questions. You have worked on multiple high scale data systems both in an engineering and design capacity. This experience includes building systems in modern architectures but also transitioning legacy monolithic systems to a more modular approach. You are excited about big end goals, but even more delighted about figuring out the path to get there.

You are responsible for:

  • Collaborate with engineers, product managers and other system owners within the Wikimedia Foundation and its partners to model and design a target architecture for Wikimedia and path to get there.  
  • Prototype and experiment in conjunction with software engineers to test assumptions and obtain feedback on potential system designs
  • Develop and lead internal workshops to gain insight into domains, workflows and other system needs. 
  • Contribute to implementation plans in conjunction with development teams
  • Socialize and communicate architecture designs across Wikimedia stakeholders

Skills and Experience:

  • Looking for 3 to 7 years working in an architecture role.
  • Ability to communicate and facilitate across cross functional groups. 
  • Portfolio of tools for modeling the domains and flows, especially interfaces and communications across system components
  • Experienced implementing and designing systems. Mostly recently you have worked in an architecture role. Whatever your title has been in the past most recently you have designed high traffic data focused systems. 
  • You have experience migrating legacy systems to modern architectures
  • You have worked on event driven, incremental and service oriented architectures
  • You are experienced implementing data technologies such as relational databases, NoSQL or event streaming. 
  • You have created a variety of architecture artifacts, choosing the right delivery for the audience
  • Deeply committed to collaborative work and strengthening ideas together
  • Know at least one programming language well, but have knowledge in a variety of languages. You are comfortable with compiled and scripting languages.
  • Able to stay motivated while working towards a long-term goal and celebrate successes along the way. 
  • B.S. or M.S. in Computer Science, related field or equivalent in related work experience. Do not feel you need a degree to apply; we value hands-on experience most of all.

Additionally, we’d love it if you have:

  • Experience using Domain Driven Design
  • Experience with open source technology and free culture, and have contributed to open source projects
  • Experience working remotely
  • You are a contributor to Wikipedia

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Eligible international workers' benefits are specific to their location and dependent on their employer of record

Apply Now
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Senior Application Security Engineer
Full-Time
Tech & Engineering

Location: Remote

Summary

The Wikimedia Foundation is looking for an Application Security Engineer to join the Security team working to help protect Wikipedia and our other projects. You'll be working with other developers and security engineers to create new security features, review the security of other people's code, and help find and fix security bugs before they're exploited.

YOU ARE ...a smart security practitioner with experience building and auditing security features in large scale systems. You understand the importance of testing and documentation, and common pitfalls in developing secure web applications. You must have a passion for the WMF mission. We do (almost) everything publicly, and volunteers can add arbitrary JavaScript to our site.

You will be joining a team responsible for ensuring the security and integrity of applications written in PHP, Python, Ruby, Lua, Perl, JavaScript (Node.js) among others, using both relational and key-value data storage mechanisms. (Don't worry, you don't need to have had experience with all of those technologies.)

We’d like you to do these things:

  • Triage and remediate reported security issues
  • Review and deploy features developed by the Foundation and community members
  • Work with other development teams to ensure that they make safe architectural and implementation choices
  • Constantly poke and abuse our software to find bugs before attackers do
  • Provide application security concept reviews and help socialize application security best practice
  • Provide support for application security operations

We’d like you to have these skills:

The right person is better than the right set of experiences, these are the traits we’ve identified make great additions to our team so far.

  • Two or more years of application security experience, including thorough understanding of issues documented in the OWASP Top Ten and CWE Top 25
  • Strong understanding of modern, object-oriented PHP development
  • In-depth experience developing or auditing client-side JavaScript
  • Demonstrated ability to exploit and mitigate application-level vulnerabilities
  • Experience conducting software security reviews using a combination of source code inspection, manual testing, and automated scanning
  • Patience in explaining security issues and their implications on privacy to non-technical audiences
  • Sensitivity to the security challenges faced by participants in a large, international project
  • Strong understanding of cryptography as applied to web application security (encryption, hashing, PKI management), including analysis and implementation
  • Experience using Linux at the command line for tasks related to web application development and deployment
  • Ability to maintain focus when working remotely

And it would be even more awesome if you have this:

In addition to the basic skills needed for being successful these skills could set you apart from the pack!

  • Experience as a contributor in the Wikipedia or Wikimedia project communities
  • Experience contributing to a consensus-based open source project
  • Experience developing, maintaining, or administering authentication systems

About the Wikimedia Foundation

The Wikimedia Foundation is the non-profit organization that supports and hosts Wikipedia and its sister free knowledge sites. Wikipedia consists of nearly 40 million articles across hundreds of languages. Every month, more than 80,000 volunteer editors contribute to Wikipedia. Based in San Francisco, California, the Wikimedia Foundation is an audited, 501(c)(3) non-profit that is funded primarily through donations and grants. It currently employs over 240 staff members.

At the Foundation, we build technology to help people everywhere access Wikipedia, across devices and in nearly 300 languages. We engineer privacy for our readers and editors so they can safely and securely explore Wikipedia. We create programs and initiatives to make Wikipedia freely available to more people in more parts of the world. We build new tools for the community of editors so they can continue to improve and grow Wikipedia. Roughly a quarter of our budget goes to supporting the community that make the site possible, including through grantmaking programs that enable volunteers and enrich the information on the sites.

Benefits & Perks

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, massages, cooking classes and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people
Apply Now
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Site Reliability Engineer (Data Platforms)
Full-Time
Tech & Engineering

Location: San Francisco, CA or Remote

The Wikimedia Foundation is hiring two Site Reliability Engineers to support and maintain (1) the data and statistics infrastructure that powers a big part of decision making in the Foundation and in the Wiki community, and (2) the search infrastructure that underpins all search on Wikipedia and its sister projects. This includes everything from eliminating boring things from your daily workflow by automating them, to upgrading a multi-petabyte Hadoop or multi-terabyte Search cluster to the next upstream version without impacting uptime and users.

We're looking for an experienced candidate who's excited about working with big data systems. Ideally you will already have some experience working with software like Hadoop, Kafka, ElasticSearch, Spark and other members of the distributed computing world. Since you'll be joining an existing team of SREs you'll have plenty of space and opportunities to get familiar with our tech (AnalyticsSearchWDQS), so there's no need to immediately have the answer to every question.

We are a full-time distributed team with no one working out of the actual Wikimedia office, so we are all together in the same remote boat. Part of the team is in Europe and part in the United States. We see each other in person two or three times a year, either during one of our off-sites (most recently in Europe), the Wikimedia All Hands (once a year), or Wikimania, the annual international conference for the Wiki community.

Here are some examples of projects we've been tackling lately that you might be involved with:

  • Integrating an open-source GPU software platform like AMD ROCm in Hadoop and in the Tensorflow-related ecosystem
  • Improving the security of our data by adding Kerberos authentication to the analytics Hadoop cluster and its satellite systems
  • Scaling the Wikidata query service, a semantic query endpoint for graph databases
  • Building the Foundation's new event data platform infrastructure
  • Implementing alarms that alert the team of possible data loss or data corruption
  • Building a new and improved Jupyter notebooks ecosystem for the Foundation and the community to use
  • Building and deploying services in Kubernetes with Helm
  • Upgrading the cluster to Hadoop 3
  • Replacing Oozie by Airflow as a workflow scheduler

And these are our more formal requirements:

  • Couple years experience in an SRE/Operations/DevOps role as part of a team
  • Experience in supporting complex web applications running highly available and high traffic infrastructure based on Linux
  • Comfortable with configuration management and orchestration tools (Puppet, Ansible, Chef, SaltStack, etc.), and modern observability      infrastructure (monitoring, metrics and logging)
  • An appetite for the automation and streamlining of tasks
  • Willingness to work with JVM-based systems  
  • Comfortable with shell and scripting languages used in an SRE/Operations engineering context (e.g. Python, Go, Bash, Ruby, etc.)
  • Good understanding of Linux/Unix fundamentals and debugging skills
  • Strong English language skills and ability to work independently, as an effective part of a globally distributed team
  • B.S. or M.S. in Computer Science, related field or equivalent in related work experience. Do not feel you need a degree to apply; we value hands-on experience most of all.

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Eligible international workers' benefits are specific to their location and dependent on their employer of record

Apply Now
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Engineering Manager, Site Reliability
Full-Time
Tech & Engineering

Location: San Francisco, CA or Remote

Summary

Wikimedia’s Site Reliability Engineering team is principally responsible for ensuring our global top-10 web site, our public facing services and underlying infrastructure are healthy and developing further in support of Wikimedia’s mission. The SRE team comprises over 30 creative and talented staff members that are globally distributed and organized into 6 teams each with their own scope and focus area. We are strengthening the team and looking for several Engineering Managers to help our staff and teams achieve our goals.

As an Engineering Manager, you will support engineers developing services and infrastructure, deploying and building new features, products, and services used by hundreds of millions of people around the world. This is an opportunity to do good while improving one of the best known sites in the world. 

Your Responsibilities:

  • Manage one to two globally distributed teams within Site Reliability Engineering
  • Recruit, hire, and help onboard new team members
  • Work with team members to set individual performance goals, and support them in meeting and evolving their goals and career path
  • Triage incoming workload, maintain focus on priorities, and set realistic expectations for both peers and team members
  • Coordinate and communicate with other members of the Wikimedia engineering teams on relevant projects, and contribute to the organizational strategy
  • Continuously develop the roadmap of the team in alignment with other SRE and Technology teams, and help draft and execute the team’s annual and quarterly plans
  • Project manage new and existing initiatives
  • Lead the definition, refinement, and execution of the processes through which the team manages and performs work.
  • Lead incident response, diagnosis, and follow-up on system alerts and outages across Wikimedia’s production infrastructure
  • Facilitate the definition and establishment of Service Level Indicators and Objectives with service owners and stakeholders
  • Share our values and work in accordance with them

 

Skills & Experience:

  • Prior experience managing teams
  • Strong technical background, including 5+ years experience as part of an SRE, TechOps or software engineering team
  • Experience working with or applying one or more project management methodologies to site reliability engineering work
  • Aptitude for automation and streamlining of tasks
  • Communicate effectively in both spoken and written English
  • Ability to work independently, as an effective part of a globally distributed team
  • Willing and able to travel several times a year for occasional in-person meetings
  • B.S. or M.S. in Computer Science or the equivalent in related work experience

 

Additionally, we would love it if you have:

  • Experience working in a distributed, largely remote environment
  • Experience contributing to open source projects

 

Teams

  • Service Operations: Build and improve our new Kubernetes based Deployment pipeline and help our teams, service owners and developers across the organization test and deploy our existing application platform as well as new applications/features.
  • Data Persistence: Store, query and protect the sum of all human knowledge! Work together with our engineers to ensure existing and new data needs are met in an efficient and reliable manner, using the most appropriate boring and exciting open source technologies: MySQL, Cassandra, OpenStack Swift, Ceph.
  • Observability: Work across SRE and Technology to provide teams with tools, platforms, and insights into how systems and services are performing. Leverage exciting technologies such as Prometheus, AlertManager, Grafana, Logstash, Kibana, Kafka and more. Research emerging tools, trends and methodologies and work with the open source community to contribute back that knowledge to the commons.

 

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Eligible international workers' benefits are specific to their location and dependent on their employer of record

Apply Now
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Product Manager, Search
Full-Time
Tech & Engineering

Summary

Wikimedia is looking for an experienced and collaborative Product Manager for our Search team, to help build features that enable our communities to achieve our vision: a world in which every single human being can freely share in the sum of all knowledge.

Product Managers at Wikipedia work with researchers, engineers and designers to build features, products and services used by a billion people around the world. This is an opportunity to ‘do good’ while having a high level of impact on a large-scale media property.

As a Product Manager, you will:  

  • Ideate and develop new search products and experiences to enable the world to discover and consume information and participate in information production
  • Work with a highly talented team of engineers and designers to define, design, and build features that delight users
  • Understand the needs of users in order to prioritize new features and product enhancements for the development team  
  • Release early and often, getting feedback from users to help improve features    
  • Use both qualitative and quantitative methods to measure the impact of features
  • Make a difference in the world!

Skills and Experience:

  • Experience managing search and information retrieval features for a consumer-facing web property
  • Understanding of relevance, ranking and machine learning technologies and their application to user browsing and search features
  • Solid data analysis experience, particularly dealing with large corpora of unstructured or semi-structured text; able to understand the evaluation and quality measurement needs of search systems at scale
  • Experience working on multilingual search needs and natural language technology relevant to search 
  • Experience owning recommendations or other relevance features
  • Experience working in an agile software development environment  
  • Outstanding written and verbal communication skills  
  • Passion for participatory (vs. read-only) experiences on the web  
  • Bachelor’s degree or equivalent in relevant work experience

  

Additionally, we’d love it if you have:

  • Experience with knowledge graph search, knowledge modeling, or topic modeling for information retrieval applications
  • Experience interacting with free and open-source software projects and communities
  • Experience editing Wikipedia or contributing to other wiki projects 

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Eligible international workers' benefits are specific to their location and dependent on their employer of record

Apply Now
Thank you! Your submission has been received!
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Technical Product Manager
Full-Time
Tech & Engineering

Location: San Francisco, CA or Remote US

Technical Product Manager

Summary

The Wikimedia Foundation is looking for an experienced and collaborative Technical Product Manager to drive improvements to Wikipedia that enable our communities to achieve our Vision: a world in which every single human being can freely share in the sum of all knowledge.

Product Managers at Wikipedia work with engineers, designers, researchers and communities of users to build features, products and services used by hundreds of millions of people around the world. This is an opportunity to have a high level of positive impact, worldwide.

You are responsible for:

  • Lead the iterative development of platform capabilities that will enhance the dissemination and consumption of Wikipedia content
  • Work with a highly talented team of engineers and analysts to define, build, and improve services that enable new features and new ways of engaging with Wikipedia
  • Understand the needs of feature teams and platform constraints to effectively prioritize work for the development team
  • Balance advancing multiple concurrent initiatives with required maintenance and the long term evolution of the platform
  • Collaborate with internal development teams, technical partners and our community to improve the platform’s shared capabilities
  • Communicate product vision to internal and external partners, particularly to technical audiences
  • Use both qualitative and quantitative methods to measure impact and guide prioritization
  • Be a positive force for change!

Skills and Experience:

  • 2+ years’ of technical platform Product Management experience
  • Experience working across “frontend” and “backend” teams to ship platform improvements that meet feature team needs and enable wide impact
  • Outstanding written and verbal communication skills   
  • Experience building new platform level features for a large multi-client platform
  • Experience structuring semi-structured or unstructured data for new form factors or uses
  • Experience building mobile-first and/or RESTful interfaces for mobile clients
  • Experience working with large groups of active technical collaborators: community building, activism, product evangelism, or in open source movements
  • Proficiency in more than one language
  • Experience editing Wikipedia
  • Experience with open source software development   

Additionally, we’d love it if you have:

  • BS/MS in Computer Science or relevant technical field or Equivalent work experience.
  • Experience building new platform level features for a large multi-client platform
  • Experience structuring semi-structured or unstructured data for new form factors or uses
  • Experience building mobile-first and/or RESTful interfaces for mobile clients
  • Experience working with large groups of active technical collaborators: community building, activism, product evangelism, or in open source movements
  • Proficiency in more than one language
  • Experience editing Wikipedia
  • Experience with open source software development

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Eligible international workers' benefits are specific to their location and dependent on their employer of record

Apply Now
Thank you! Your submission has been received!
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IT Systems Specialist
Full-Time
Tech & Engineering

Location: San Francisco, CA

Summary

Wikimedia Foundation is seeking an IT Systems Specialist to work within the team helping to support, maintain, troubleshoot and build out our internal IT systems. You are passionate about providing excellent support and services to our staff, while having the technical skills to improve systems and processes. Our team of IT professionals work collaboratively and cross functionally to escalate and resolve issues, while improving process. You will play a key role in assisting with the assessment, facilitation and implementation of industry standard tools (automation and unifying systems inspires you). Our ideal candidate will be excited to play an integral role during the Foundation’s most rapid growth period. This position will be a member of the Office Information Technology Team and will be working out of our SF Headquarters supporting staff based domestically and internationally.

You are responsible for:

  • Providing technical assistance to Wikimedia Foundation staff domestically and worldwide by monitoring and triaging incoming support requests
  • Assist with forthcoming service and support projects, including assessing, updating and implementing systems
  • Support of Windows, Ubuntu Linux, and macOS operating systems 
  • Ticket support duties (rotational schedule for Team)
  • Collaborate with vendors and outside contractors as needed
  • Support and enhance the OnBoard/OffBoard systems and process 
  • Support equipment deployment using JAMF as well as standard builds for Linux and Windows machines
  • Assist with asset and software procurement and inventory management 
  • Manage and support hardware donation program
  • Server room and Inventory room physical maintenance

Skills and Experience:

  • Experience with enterprise customer facing technical and/or systems support role with responsibility for a company environment or equivalently sized organization
  • Ability to perform and improve support workflows from beginning to end, ensuring proper report out is adhered to
  • “Power-User” understanding macOS and Ubuntu Linux, Windows operating systems.
  • Service-oriented approach: able to anticipate, understand and meet the needs of professionals.
  • Experience with the integration and administration of the following tools and technologies: GSuite, JAMF, LDAP, Oomnitza, Zendesk, SSO, DaaS, SaaS
  • Ability to communicate technical concepts clearly and effectively, both written and orally
  • Ability to successfully manage multiple priorities including urgent tasks
  • Be comfortable in a highly collaborative, communicative and consensus-oriented environment and proven ability to work well on a team, take instruction, and learn from mistakes.
  • Familiarity and desire to work with scripting languages (e.g., Python.)
  • Must be able to lift 20 lbs or more. (Accommodations can be made should this be an issue.)
  • Experience working with a majority remote workforce (international and domestic)

Additionally, we’d love it if you have:

  • Familiarity with end-user security best practices
  • Experience with network troubleshooting (TCP\IP, DHCP, DNS, VLANs, 802.1x)
  • Familiarity with VPN support, troubleshooting and configuration
  • A/V support and troubleshooting experience (Zoom, Google Meet, Qsys)
  • Awareness of sustainability practices
  • Experience with vendor management and contract services
  • Familiarity with Wikitext (wiki markup) language.
  • Understanding of the free culture, free software, or online rights movements. 

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Eligible international workers' benefits are specific to their location and dependent on their employer of record

Apply Now
Thank you! Your submission has been received!
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Senior Accountant
Full-Time
Finance & Insurance

Location: San Francisco, CA

The Wikimedia Foundation is looking for a Senior Accountant who will be a member of the accounting team and responsible for assisting with the execution of daily accounting processes, including accounts payable, accounts receivable, month-end close, and year-end tax preparation and audit processes in a fast paced, agile environment.  Under the supervision of the Accounting Manager, the Senior Accountant will partner with the Accounting team and other teams within the foundation to ensure that there are sufficient systems and procedures in place to provide effective support to existing and new program implementation.

You are responsible for:

  • Preparing monthly bank and general ledger account reconciliations.
  • The maintenance of the general ledger.
  • Month-end closing journal entries, including expenses accruals and prepaid amortization.
  • Reviewing weekly A/P and expense reports, includes verifying the accuracy of coding.
  • Reviewing monthly credit card reconciliation and charges.
  • Overseeing fixed assets capitalization and depreciation.
  • Assisting with month-end and year-end reporting
  • Assisting with the annual audit and preparation of financial statements under GAAP for Not-for-Profit organizations
  • Assisting with the Sales tax return preparation and annual tax preparation form 990
  • Overseeing the preparation and filing of the annual Form 1099.
  • Assisting with the continuous improvement of processes.
  • Additional duties assigned as required.

Qualities that are important to us:

  • B.A. Degree in Accounting or Finance from a four-year college or university.
  • CPA Certification
  • Minimum of 5 years of progressive Accounting experience.
  • Knowledge and experience implementing accounting internal control procedures.
  • Knowledge of GAAP for Not-for-Profit organizations.
  • Deep understanding of accrual basis accounting
  • Proactive learner, enjoys problem solving, takes ownership
  • Strong communication skills, including verbal and written.
  • Ability to effectively communicate to all levels of the organization.
  • Ability to manage multiple competing tasks and meet established deadlines.
  • Ability to work as part of an integrated team as well as independently.
  • Ability to work in an open, transparent, and collaborative environment.
  • Strong attention to detail.
  • Strong Excel skills.
  • Strong accounting system skills (we use Intaact)
  • Ability to work well with people with a very wide diversity of demographic and cultural characteristics.

 

IF YOU ARE:

  • A focused and detail-oriented individual that thrives in a highly collaborative, dynamic, fast paced and agile environment.
  • Passionate for numbers, spreadsheets, and can easily get excited about accounting principles discussions.
  • An individual that takes pride in personal and professional responsibility and integrity.

THEN WE WANT TO HEAR FROM YOU!

 

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Eligible international workers' benefits are specific to their location and dependent on their employer of record

Apply Now

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