Technology, Nonprofit

Wikimedia Foundation

Website
Technology, Nonprofit

Wikimedia Foundation

Website

About us

Wikimedia Foundation

The mission of the Wikimedia Foundation is to empower and engage people around the world to collect and develop educational content under a free license or in the public domain, and to disseminate it effectively and globally.

Our work culture

Option to work from home
Option to work from home
Sign language interpreters
Sign language interpreters
Allow a self-paced workload
Allow a self-paced workload
Service animals allowed
Service animals allowed
Provide an ergonomic workstation
Provide an ergonomic workstation
Accessible parking spot
Accessible parking spot
Ramp and/or elevator
Ramp and/or elevator
Flexible work and leave schedule
Flexible work and leave schedule
Accessible restroom
Accessible restroom
Sensitivity training for coworkers
Sensitivity training for coworkers
Accessible computer software
Accessible computer software
On-site counseling
On-site counseling
Screen reader software
Screen reader software
Fragrance-free workplace
Fragrance-free workplace

Our open positions

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Director, Global Diversity, Equity & Inclusion

Summary

The Wikimedia Foundation's vision is to “imagine a world in which every single human being can freely share in the sum of all knowledge.” We want to cultivate an environment that is equitable and inclusive for our staff, and one that reflects the diversity of who we serve: all human beings.

The Global Diversity, Equity and Inclusion (“DEI”) Director will have a vital role in evolving the culture at Wikimedia Foundation. The position requires both big-picture, strategic thinking as well as operational skills to set targets and mobilize action in all aspects of diversity, equity, and inclusion. The Director is a critical thought partner with internal leadership and a key voice for DEI both within the Foundation, as well as externally, via speaking at public events, program facilitation, and participation in career fairs.

This position is critical in setting our overarching DEI strategy as well as managing and evolving current programs. This Director will create meaningful Foundation wide DEI policies, overseeing the steady implementation of these policies against set goals, advising Foundation leadership on emerging DEI challenges, and disseminating best practices across the organization, all while championing and reflecting the Foundation’s values and culture. The role will also create and manage programs, provide practical advisory services and assessments to Foundation staff analyze and report on quantitative and qualitative data to Foundation leadership and staff, lead internal and external DEI communication strategies, shepherd and advise our employee resource groups (“ERGs”) and recommend future DEI related projects and programs. This role reports to the Chief of Talent & Culture.

The Wikimedia Foundation is just one part of the broader Wikimedia movement. Just as the Foundation is experiencing rapid growth, culture shift and a crucial focus on expanding its DEI commitment, the entire movement is also growing and evolving around the world, bringing in a wealth of new cultures and communities. The DEI Director will have a primary focus on DEI efforts within the Foundation, while providing thought leadership and support to ensure that Wikipedia is a thriving community of editors, readers and collaborators, which means, cultivating a welcoming, diverse, sustainable, inclusive, respectful and safe movement of leaders, contributors, readers, advocates, developers, allies and partners. 

Responsibilities:

  • Create and implement a DEI strategy that centers the most impacted, increases cultural competence, and builds on the values of the Foundation
  • Develop and lead training programs in support of advancing DEI within the organization
  • Use quantitative and qualitative data to measure and inform Foundation DEI efforts
  • Serve as a critical thought partner in examining and improving internal policies, inclusive data collection, performance management, and our core values
  • Directly lead a passionate team, contribute to their development, and provide strong direction
  • Manage the organization’s DEI budget to support growing programs and initiatives
  • Lead across teams to ensure DEI is embedded organization-wide while identifying collaborators to advance this work 
  • Apply anti-racist organizational best practices and work across teams to ensure we advance in our commitments towards racial equity
  • Advance the global inclusion by advising on best practices outside of North America by driving awareness in different working styles around the world, ensuring staff demographic data is both inclusive and compliant with local regulations 
  • Utilize data, reporting, and dashboards to advise senior leadership on DEI trends
  • Provide coaching at the individual, group and team level and in a variety of formats and settings
  • Mediate staff matters with compassion, empathy, and active listening, while maintaining confidentiality
  • Advise the broader organization on scalable global recruiting and retention strategies
  • Support the overall direction of the Talent and Culture department in collaboration with department peers
  • Manage and execute related Talent & Culture (human resources) projects, and collaborating in cross team projects
  • Liaise with internal legal counsel as needed

Skills and Experience: 

  • 12+ years of deep experience working with staff and senior leadership to drive strategic and aspirational outcomes in the DEI space both internally and externally
  • Demonstrated intercultural experience and strong verbal and written communication skills and knowledge of DEI at both the regional and global level
  • Experience managing and leading a distributed team
  • Experience using data analytics platforms to inform storytelling and presentations
  • Discretion in managing complex situations and handling sensitive information
  • Proven ability to develop DEI content and facilitate them to large groups
  • Ability to prioritize tasks and adjust quickly to new circumstances to overcome obstacles
  • Experience in multicultural learning methodologies
  • Strong listening, reasoning and strategic skills with proven ability to influence, execute, and direct a wide range of diverse stakeholders
  • Flexible to flow between independent work and work needing collaboration  
  • Sound judgement, integrity, and composure in the face of challenges
  • Experience being a model for a progressive HR team  
  • Highly empathetic, trustworthy, and reliable
  • Having a solution-minded approach with strong big picture project management ability  
  • Being highly accountable in representing the Foundation internally and externally through public speaking, program facilitation, participation in career fairs and more
  • Bachelor's degree or equivalent experience

Qualities that are important to us:

  • Resilience—we work on new and interesting problems in transparent and collaborative ways
  • Empathy towards others in our growing global workforce
  • Being open, curious, and inquiring in our work
  • Willingness to experiment with new ideas and solutions
  • Internal motivation and high standards
  • Working together for outcomes, and being willing to let go to scale or change course
  • Sharing a culture of civil discourse, constructive criticism, and respect
  • A strong sense of caring, partnered with an excellent sense of humor

Additionally, we’d love it if you have:

  • Non-profit experience gets bonus points
  • Experience with HR tools like Namely & Greenhouse, and finance tools like Adaptive is a plus

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
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Senior Visual UX Designer

Senior Visual UX Designer

Summary

The Wikimedia Foundation is a non-profit organization supporting Wikipedia and other Wiki projects. The Foundation operates one of the world’s top five websites and has global reach and impact.  Technology and innovation are critical in our quest to support every human in freely sharing knowledge. 

The Product Design and Strategy Group at Wikimedia is looking for a Senior Visual UX Designer with a solid understanding of user experience and product processes. You will be working with a talented team of designers to create and maintain Wikipedia and other Wiki projects. In this role you will work with the team to evolve the aesthetics of our projects in light of a rebrand, whilst also fostering a respect for our visual legacy and unique history.

You will be responsible for…

  • Working closely with product designers to develop and adapt new brand identity guidelines to work across all relevant product touchpoints, including mobile apps (iOS, Android, KaiOS) and web (mobile and desktop).
  • Creating and championing documentation for visual design standards and principles.
  • Developing information design standards for reporting complex data, such as charts, graphs, geo-tagged information, flow maps, process diagrams and timelines.
  • Creating simple, clear and inspiring graphics and user flows to support the continual evolution of the foundation websites (eg. wikimedia.org).
  • Providing communication and design support for key presentations within the team, including collateral for blog posts and bringing visual delight to product launches and special projects (eg. Wikipedia’s 20th birthday celebrations)
  • Creating educational materials to help simplify and educate the public about how Wikipedia works. 
  • Helping the team define our overall illustration style and approach.

Skills and experience…. 

The right person is better than the right set of experiences. These are the traits we’ve identified that make great additions to our team so far.

  • Training and / or a background in communication design and product design.
  • Experience working on a digital product(s) demonstrated by a strong portfolio of work solving clear user needs in a thoughtful, intentional manner.
  • Strong visual design and iconography skills, with the ability to express ideas, data and other information using different visual styles and methods for different audiences.
  • A solid understanding of interaction design patterns and some experience designing for motion.
  • A good understanding of accessibility standards and how to apply them to your designs.
  • A great communicator, with the ability to get your ideas across clearly and simply.
  • Comfortable working in a collaborative environment and able to inspire others with your ideas, whilst also accepting direction and being flexible to changes when needed.
  • Highly self-motivated, showing the passion and motivation to complete tasks to the best of your ability, whilst always looking for opportunities to develop your skills further. 

Additionally, we’d love it if you have...

  • Illustration and animation skills
  • Basic coding experience in processing or js.
  • Experience testing your designs with different audiences
  • Experience working in interdisciplinary remote teams
  • Experience contributing to Wikimedia projects

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Full Stack Software Engineer

Summary

The Wikimedia Foundation is looking for product software engineers to join our team, reporting to product engineering management. As a product software engineer, you will be responsible for software engineering for our product user experiences. In this role, you will work in a mostly-remote environment, where we value teamwork and a consensus-oriented approach. You get to write open source code for collaborative experiences supporting over a half a billion pages accessed per day, and you get to do it at a place that believes we're all more successful when everyone has a good work-life balance.

You are responsible for:

  • Improving the Wikipedia product experience
  • Iterating on new products and features through collaboration with designers and product managers
  • Writing multilingual and accessible JavaScript, CSS, and PHP
  • Creating and maintaining internet APIs with server scripting languages
  • Instrumenting components to monitor feature and quality characteristics
  • Leveraging caching and persistence technologies

Skills and experience:

  • 4+ years related professional experience in functional programming or OOP
  • Experience building user-friendly features and software components with good performance
  • Focused software engineering: you enjoy writing unit and integration tests, proactively addressing security and code review feedback, and thoughtfully balancing architectural tradeoffs

Qualities that are important to us:

  • A desire to make meaningful contributions to knowledge equity, free culture, and open access
  • An emphasis on communicating clearly in both synchronous and asynchronous channels

Additionally, we'd love it if you have this:

  • Fluency in one or more regional languages in Africa or Asia
  • Practical skills with Vue.js or React
  • Project work in data science, machine learning, AI
  • A history of open source contribution
  • Familiarity with Wikipedia / wikitext / markdown editing or content management systems (e.g., MediaWiki, Drupal, WordPress)
  • Bachelor's, master's, or doctorate degree in computer science, management information systems, or STEM field (or equivalent certification)

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Product Manager, Android

Summary

About Wikipedia product

Wikipedia is looking for an experienced and collaborative Product Manager to drive improvements to Wikipedia that enable our communities to achieve our Vision: a world in which every single human being can freely share in the sum of all knowledge.

Product Managers at Wikipedia work with engineers, designers, researchers and communities of users to build features, products and services used by hundreds of millions of people around the world. This is an opportunity to have a high level of positive impact, worldwide.

About the role

For this role, you will join our Android Team, which manages all aspects of Wikipedia’s Android app, including how users create and consume Wikipedia content on the app.  The Android team pursues some of our most experimental and exciting work, such as “suggested edits”, which recommends easy and quick ways to edit Wikipedia.  The Android app is used by about 5 million people per month globally.  As a product manager on this relatively small team, you are responsible for a large part of the Wikipedia user experience.

You are responsible for:

  • Leading the prioritization and development of features that will enhance the development and consumption of Wikipedia content through our native Android app
  • Integrating organizational strategy, data, dependencies
  • Co-creating and communicate Android product vision to internal and external partners
  • Working with a highly talented team of engineers, designers, researchers, community specialists and data analysts to define, design, and build features that delight
  • Using organizational strategy, the needs of users, resourcing and data in order to prioritize new features and product enhancements
  • Setting and measuring success metrics
  • Collaborating with our large community of active users and volunteers to improve features 
  • Using both qualitative and quantitative methods to inform decisions and measure the impact of features
  • Partnering with technical teams to build core capabilities that will support Android and other platforms
  • Being a positive force for change!

Skills and Experience:

  • 2+ years consumer-facing software product management experience
  • Experience working with large groups of active collaborators: community building, activism, product evangelism, or in open-source movements
  • Experience working in an agile software development environment   
  • Outstanding written and verbal communication skills   

Additionally, we’d love it if you have:

  • Experience building mobile apps
  • Experience launching and growing apps in emerging markets
  • Experience working with distributed teams
  • Working knowledge of the Android platform, Play Store ecosystem, and app growth
  • Proficiency in more than one language
  • Experience editing Wikipedia
  • Experience with open source software development

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior Program Officer, Community Resources

SENIOR PROGRAM OFFICER, COMMUNITY RESOURCES

Summary

Wikipedia and its sister projects are created by volunteers.  They curate the knowledge that the world has come to rely on.  The Senior Program Officer is charged with co-designing and implementing a grantmaking strategy to 1) Grow our communities of volunteers, especially in places in the world that are just coming online, 2) Empower our existing communities to be more effective in their work and 3) Ensure that community investments are made more equitably around the world.  You will do this by making grants to our Wikimedia affiliates and free knowledge ecosystem partners and individuals, with an emphasis on those who are organizing seedling efforts to sprout communities in emerging parts of the world. It is an exciting time to join a team and help define the path forward for the grant programs. 

This Senior Program Officer will also manage the current Simple Annual Plan Grants program which supports the growth of emerging communities that have annual programs and operating expenses with previous experience with funding mechanisms. The program is run through a participatory grantmaking process and a focus on supporting programs that help diversify the knowledge content. They will work together with participatory grant committee members, grant applicants and grantees, and members of the Community Resources team.

This is a remote role and interested applicants from outside of the US are encouraged to apply.

You are responsible for:

  • Contributing to the strategic direction of the team:
    • Continually develop the program to support the priorities of the Foundation and the goals of the Wikimedia movement
    • Support the development and implementation of a measurement and evaluation system to track ongoing progress for the grants program
    • Ability to proactively network, identify, and recruit prospective grantees
    • Apply your domain expertise in free knowledge ecosystems and volunteer communities to support the design and implementation of solutions that achieve the desired outcomes of the 2030 Strategic Direction and Movement Strategy
  • Supporting the grants cycle:
    • Oversee the current Simple Annual Plan Grants proposal process from start to finish
    • Manage communications related to the grants cycle
    • Work closely with grant applicants in the preparation of their proposals and reports, providing guidance on strategic planning, programming, staffing, board development, and financial management
    • Support due diligence and eligibility reviews for interested organizations
    • Coordinate WMF staff, committee, and community inputs following the APG process, and ensure timely creation of expert materials in preparation for proposal review
    • Work together with the Grants Administrator and the Finance & Administration team to obtain approvals, disburse and track grant funds, and ensure that accurate data is maintained in the Fluxx grants database
    • Evaluate the annual plan grant process after each round, summarize feedback and implement recommendations for process improvements
    • Review mid-term and final grant reports, provide feedback to grantee, and share findings with committee, fellow staff, and the community at large
    • Support grant analysis on impact of funds, share results publicly
    • Hold regular meetings with grantees
    • Conduct site visits, perform on-site financial review, and document and share learning with relevant stakeholders
    • Update the Simple APG space on Meta wiki as needed
  • Facilitating the grants committees’ participatory decision-making
    • Recruit and orient new committee members
    • Facilitate regular committee meetings
    • Create and analyze the results of surveys and other assessment tools at all stages of the review process
    • Co-create and publish detailed public staff assessments of each proposal
    • Create or coordinate analysis, including detailed financial analysis, and oversee all material in preparation for deliberations, and be prepared to field detailed questions about proposals and analysis from the committee during the deliberations

Skills and Experience:

  • Solid knowledge of community-based or place-based grantmaking;
  • Experience in nonprofit capacity building as a funder, consultant, or nonprofit leader;
  • Strong strategic and analytical skills and creative problem-solving ability;
  • Excellent organizational skills and judgment; ability to prioritize work, manage time and multiple priorities, and meet deadlines; attention to detail and accuracy; the ability to set realistic goals and objectives;
  • Proven ability that would translate to creating constructive partnerships with the Wikimedia community, stakeholders, and fund-seekers: skills in facilitating engaging, motivating, coordinating and supporting volunteer communities, and in negotiating the sometimes chaotic and contentious nature of free-thinking communities
  • An open and transparent communication style; ability to engage and have dialog with individuals in a public setting and in a non-polarizing way
  • Willingness to accommodate scheduling requirements of frequent interactions across time zones, with individuals and organizations across the world
  • Proven English proficiency in written and spoken communication, including speaking in front of large groups and reacting publicly in high pressure situations, and comfort in producing widely distributed written material
  • Demonstrated commitment to and belief in equity, inclusion, and diversity
  • Fluency in another language other than English, preferably Arabic, French, Spanish or Swahili
  • A global perspective, with significant experience living or working internationally
  • This position may require 3-6 international trips each year when circumstances allow

Additionally, we’d love it if you have:

  • Experience in grantmaking, particularly in an international context
  • Experience working with online communities, particularly in the free knowledge movement
  • Experience in participatory decision making structures
  • Passion for or experience contributing to Wikipedia/Wikimedia project

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
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Software Engineer III (Anti-Harassment Tools)

Summary

The Anti-Harassment Tools Team at Wikimedia Foundation is looking for a Software Engineer to work with us to build features that help identify and stop harassment on all of our Wikimedia projects, including Wikipedia. This role is full-time, 100% remote, and global.

The Anti-Harassment Tools Team is an interdisciplinary product team developing tools that help administrators and staff in their efforts to combat these people who would use our projects to harm civil discourse, the integrity of the content, or other users of our projects. This includes some light data analysis tools and some enforcement tools.

We are seeking a software engineer to join us in this fight to protect our users and our projects. Stopping harassment on our projects is a pillar of our Foundation’s strategy and planning for the future. This is important, highly visible work. Currently, we are working on a broad set of tools related to user privacy and protection. You can see more details in our backlog.

Your daily work will include contributing new patches or pull requests for existing features, generating requirements and prototypes for new features, estimating new work, collaborating with a designer, or helping a volunteer engineer get their code shaped up. The team is fully staffed with a Product Manager, Engineering Manager, Product Designer, Research Analyst, Data Analyst, Community Liaison, Test Engineer, and several Software Engineers, of course. 

Because of the sensitive nature of the tools we build, our work is highly collaborative and heavily tested. We interact with database administrators, security engineers, and other teams on a regular basis.

We use open source tools as much as possible, and always open source our own work (check out our Github). PHP and JavaScript make up most of our code, but we value using the right tool for the job. Developers at the Foundation have autonomy and responsibility, and can have a large and immediate impact on the future of the site and the movement. Our world is vast and can be complicated, so we value communication, enthusiasm, and eagerness to learn as much as certificates or degrees.

Responsibilities

  • Develop, test, and deploy new features, improvements and upgrades to various systems and tools used by administrators and staff
  • Work with Foundation staff and volunteers on software design, development, testing and evaluation of potential technical solutions
  • Ensure positive and constructive discussions with the community and the Foundation
  • Work and communicate effectively within a small team distributed across multiple time zones

Requirements

  • Education and/or experience with Object-Oriented development using a scripting language (such as PHP, Python, Ruby, or JavaScript). Most of our work is in PHP and JavaScript
  • Interest in front-end web application development skills
  • Openness to working with a diverse and geographically distributed team
  • Strong written communication skills as our collaboration largely happens online
  • Bachelor’s degree in CS or related field or the equivalent in work related experience

Nice to Haves

In addition to the basic skills needed for being successful, these skills could set you apart from the pack!

  • Experience with MediaWiki development or as a contributor to Wikimedia projects
  • Experience with unit testing and integration testing and agile methodologies
  • Any other free/open source software development experience is highly welcome
  • Understanding of the free culture movement
  • Experience with machine learning or AI technologies
  • Experience with online community moderation or anti-harassment tools

Show us your stuff!

If you have any existing open source software that you've developed (these could be your own software or patches to other packages), please share the URLs for the source. Links to GitHub, etc. are exceptionally useful. This is optional and your candidacy will not be negatively impacted if you don’t have public work to share.

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Engineering Manager, Infrastructure Foundations

Location: Remote, EMEA//South America/Eastern United States preferred

Wikimedia’s Site Reliability Engineering (SRE) team is principally responsible for ensuring our global top-15 web site, our public facing services and underlying infrastructure are healthy and developing further in support of Wikimedia’s mission. The SRE Infrastructure Foundations team builds the pillars of our bare-metal infrastructure and global network, the platform, configuration management and automation tools our other SRE and development teams can rely upon. The SRE team as a whole comprises over 30 creative and talented staff members that are globally distributed, and the Infrastructure Foundations sub-team currently comprises 6 engineers, with some additional growth expected soon.

As the Engineering Manager of the Infrastructure Foundations team, you will support engineers developing our infrastructure and supporting the services that depend on it, used by hundreds of millions of people around the world. This is an opportunity to do good while improving one of the best known sites in the world.

Responsibilities:

  • Managing one to two globally distributed teams within Wikimedia’s Site Reliability Engineering organization
  • Recruiting, hiring, and helping onboard new team members
  • Working with team members to set individual performance goals, and supporting them in meeting and evolving their goals and career path
  • Triaging incoming workload, maintaining focus on priorities, and setting realistic expectations for both peers and team members
  • Coordinating and communicating with other members of the Wikimedia engineering teams on relevant projects, and contributing to the organizational strategy
  • Continuously developing the roadmap of the team in alignment with other SRE and Technology teams, and helping to draft and execute the team’s annual and quarterly plans
  • Project managing new and existing initiatives
  • Leading the definition, refinement, and execution of the processes through which the team manages and performs work
  • Leading incident response, diagnosis, and follow-up on system alerts and outages across Wikimedia’s production infrastructure
  • Facilitating the definition and establishment of Service Level Indicators and Objectives with service owners and stakeholders

Skills & Experience:

  • Prior experience managing teams
  • Prior hands-on experience with software or reliability engineering (within the last 3 years preferred)
  • Aptitude for automation and streamlining of tasks
  • Communicate effectively in both spoken and written English
  • Ability to work independently, as an effective part of a globally distributed team
  • Willing and able to travel several times a year for occasional in-person meetings
  • B.S. or M.S. in Computer Science or the equivalent in related work experience

Qualities that are important to us:

  • Commitment to the mission of the organization and our values
  • Commitment to our guiding principles
  • Ability to disagree in a respectful manner and yet work towards a solution even when you disagree
  • Good at asynchronous communication 
  • Solutions-focused. The Wikimedia ecosystem is complex, resources are limited, and our guiding principles are ambitious. We want you to work to find solutions embracing these factors.
  • Self motivated with an ability to navigate through ambiguity and bring a project to completion with limited directions
  • Curiosity and commitment to learn

Additionally, we would love it if you have:

  • Experience working in a distributed, largely remote environment
  • Experience contributing to open source projects

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Director of Product, Anti-Disinformation

Summary:

The Wikimedia Foundation is looking for a Director of Product Management to design and implement our anti-disinformation program.  This unique position will have a global impact on preventing Disinformation through Wikipedia and our other Wikimedia projects.  You will gain a deep understanding of the ways in which our communities have fought disinformation for the last two decades and how this content is used globally.  You will work cross-functionality with Legal, Security, Research and other teams at the Foundation and imagine and design solutions that enable our communities to achieve our Vision: a world in which every single human being can freely share in the sum of all knowledge.

 

You Will Be Responsible For:  

  • Working with cross-functional teams to design the Wikimedia Foundation anti-disinformation program and advocating for necessary resources
  • Working closely with the communities on Wikipedia and other wikimedia projects, as well as the Foundation’s Trust and Safety and Legal teams to gain a deep understanding of the current ways disinformation is handled  
  • Bringing structure to the problem of disinformation and create recommendations for ways to prevent and fight disinformation moving forward  
  • Engaging with outside experts and partners to understand how Wikimedia content is used across other platforms to fight disinformation on those platforms 
  • Working closely with user experience designers, researchers, product management, engineering and machine learning teams to create tools and solutions that help Wikimedia volunteer editors and patrollers address disinformation more effectively
  • Managing communications among the product teams and the broader cross-functional organization to ensure stakeholder alignment as well as with external partners such as media, working groups and academics
  • Acting as a subject matter expert inside the Foundation and a watchdog on disinformation related issues

 

Skills and Experience:

  • Bachelor’s degree or higher in a related field, or the equivalent, in related work experience
  • Experience directing teams that build tools and solutions to address disinformation in a media environment
  • Experience creating large-scale programs that incorporate software, legal, and procedural components
  • Robust analytical, problem-solving, and conceptual skills with the ability to deliver on detail as well as strategy
  • Ability to present to executives and communicate with technical and non-technical management teams alike
  • Good written and verbal communication skills and the ability to interact effectively and develop effective working relationships with all levels of management, staff and communities
  • Experience managing a diverse range of responsibilities in a dynamic and results oriented environment. Must be comfortable with evolving requirements and priorities

 

Qualities that are important to us:

  • Resilience—we work on new and interesting problems in public and collaborative ways
  • Being open, curious, and inquiring in our work
  • Internal motivation and high standards
  • Working together for outcomes, and being willing to change course
  • Sharing a culture of constructive criticism and respect
  • Natural inclination for team collaboration and for helping colleagues succeed 
  • Commitment to the mission of the organization and our values
  • Commitment to our guiding principles
  • Ability to disagree in a respectful manner and yet work towards a solution even when you disagree
  • Good at async communication 
  • Solutions-focused. The Wikimedia ecosystem is complex, resources are limited, and our guiding principles are ambitious. We want you to work to find solutions embracing these factors.
  • Self motivated with an Ability to navigate through ambiguity and bring a project to completion with limited directions
  • Curiosity and commitment to learn

 

Additionally, we would love it if you have:

  • Experience editing Wikipedia or with the Wikipedia and Wikimedia Commons community or other collaborative enterprises
  • Experience with open source software development
  • Knowledge of Disinformation programs at large technology companies

 

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior Site Reliability Engineer (Service Operations)

Summary

We are looking for a Site Reliability Engineer to directly support our application platform serving the world’s favorite encyclopædia to millions of people around the globe. Wikipedia and its sister projects are powered strictly by Free and Open Source software with MediaWiki in its core surrounded by an ecosystem of microservices in PHP, NodeJS, Python, Go and Java. 

We are a distributed and diverse team of engineers with a drive to explore, experiment and embrace new technologies. During the past few years we have been transitioning our platform from a monolith to a hybrid, microservices architecture, and started migrating our microservices onto Kubernetes. We’ve adopted Elastic Stack and Prometheus as our de facto logging and monitoring platforms and are improving our automation (we ❤️  automation).

If you find what we do interesting, if you are up to the challenge of improving the reliability and delivery of one of the Internet’s top 10 websites, and you enjoy the idea of working with a globally distributed team, you might be just the person we need. Come as you are!

Responsibilities

  • Performing day-to-day operational/DevOps tasks on Wikimedia’s public facing infrastructure (deployment, maintenance, configuration, troubleshooting)
  • Implementing and utilizing configuration management and deployment tools for Kubernetes
  • Assisting in the architectural design of new services and making them operate at scale
  • Monitoring of systems, services and service clusters, optimization of performance and resource utilization
  • Assisting in or lead incident response, diagnosis and follow-up on system outages or alerts across Wikimedia’s production infrastructure
  • Share our values and work in accordance with them

Qualifications

  • 3+ years experience in an SRE/Operations/DevOps role as part of a team
  • Experience with managing geographically distributed, highly available, high traffic infrastructure based on Kubernetes 
  • Experience with the use, maintenance and configuration of monitoring, metrics and logging observability infrastructure (Prometheus, Grafana, Kibana, Icinga/Nagios,  Graphite, etc.)
  • Comfortable with shell and scripting languages used in an SRE/Operations engineering context (Python, Go, Bash, Ruby, etc.)
  • Experience with managing container based systems, including software and service deployment and package management
    • Comfortable with managing bare-metal servers, virtualized environments and package management
  • Comfortable  with Open Source configuration management and orchestration tools (Puppet, Ansible, Chef, SaltStack, etc.)
  • Aptitude for automation and streamlining of tasks
  • Strong English language skills and ability to work independently, as an effective part of a globally distributed team
  • B.S. or M.S. in Computer Science or equivalent work experience

Pluses

  • Experience in using and running source code control and CI/CD systems at scale
  • Track record of open source contributions is a major plus
  • Experience with LAMP stack technologies (PHP, memcached/Redis, MySQL) - MediaWiki experience is a definite plus
  • Low level systems troubleshooting and debugging (CPU/memory profiling, C/C++ experience, in-depth Linux knowledge)
  • Experience with advanced distributed storage (Swift, Ceph, etc) and database systems (Mysql, Postgres, Cassandra, etc.)

These are some of our upcoming projects you might be working on soon…

  • We are migrating the MediaWiki application to our internal Kubernetes platform and in the process are decomposing it into smaller, functional parts
  • At the same time we are making application deployments faster and more reliable to help our developers (both internal to the foundation and the volunteers) to see the fruits of their labor faster
  • Of course we are directly responsible for the  smooth and reliable operation of the MediaWiki application server platform and its dependencies (Memcached, etcd, kubernetes, …)
  • Our platform continues to grow and we are constantly implementing and improving existing orchestration and automation tooling to eliminate toil and to act as an enabler for the entire SRE team
  • We are also involved in keeping Wikimedia’s infrastructure secure in our high-velocity environment with staff and volunteers across the world

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior Product Manager, Search & Relevance

Product Manager - Search and Relevance

Summary

Wikimedia is looking for an experienced and collaborative Product Manager for our Search team, to help build features that enable our communities to achieve our vision: a world in which every single human being can freely share in the sum of all knowledge.

Product Managers at Wikipedia work with researchers, engineers and designers to build features, products and services used by a billion people around the world. This is an opportunity to ‘do good’ while having a high level of impact on a large-scale media property.

As a Product Manager, you will:  

  • Ideate and develop new search products and experiences to enable the world to discover and consume information and participate in information production
  • Work with a highly talented team of engineers and designers to define, design, and build features that delight users
  • Understand the needs of users in order to prioritize new features 
  • Release early and often, getting feedback from users to help improve features    
  • Use both qualitative and quantitative methods to measure the impact of features
  • Make a difference in the world!

Requirements:  

  • Experience managing search and information retrieval features for a consumer-facing web property
  • Understanding of relevance, ranking and machine learning technologies and their application to user browsing and search features
  • Solid data analysis experience, particularly dealing with large corpora of unstructured or semi-structured text; able to understand the evaluation and quality measurement needs of search systems at scale
  • Experience working on multilingual search needs and natural language technology relevant to search 
  • Experience owning recommendations or other relevance features
  • Experience working in an agile software development environment  
  • Outstanding written and verbal communication skills  
  • Passion for participatory (vs. read-only) experiences on the web  
  • Bachelor’s degree or equivalent in relevant work experience

Pluses:  

  • Experience with knowledge graph search, knowledge modeling, or topic modeling for information retrieval applications
  • Experience with search as a service
  • Experience interacting with free and open-source software projects and communities
  • Experience editing Wikipedia or contributing to other wiki projects

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior Manager, People Operations

Senior Manager, People Operations

Summary

The Wikimedia Foundation is a non-profit organization supporting Wikipedia and its sister projects. The WMF vision is to “imagine a world in which every single human being can freely share in the sum of all knowledge.” We want to cultivate an environment that is equitable and inclusive for our staff, and one that reflects the diversity of who we serve: all human beings.

The Wikimedia Foundation is a people-first organization, and the Talent and Culture department supports and empowers staff. The Talent and Culture team partners with our leaders to build an organization capable of meeting our vision and operating within our values. The Senior Manager of People Operations will help us grow and manage a diverse range of human resources programs, with a focus on managing the operational aspects of the employee life-cycle, while demonstrating best practices and upholding the Wikimedia Foundation's values. The position is full time.

You are responsible for:

  • Provide strategic thought partnership with a process and data driven mindset
  • Lead and project manage as needed for new programs, roll out of future HRIS functions, as well as ongoing vendor management
  • Manage and individually contribute to the compensation and analytics areas
  • Assist in managing hire to retire employee life-cycle processes, working with Payroll as needed
  • Execute and contribute to the development and iteration of our organizational policies and practices
  • Manage the international worker experience, immigration alongside outside counsel as necessary, and vendor management
  • Advise on employee life-cycle processes for staff and cross-functional partners
  • Cross-train, along with other members in T&C, in multiple HR functions, to ensure resilience of service to staff & leadership. Serve as a secondary support for T&C related committees, including diversity, career pathing, performance, engagement, etc. as needed
  • Partner cross-functionally with other members of the T&C function such as Recruiting, D&I, and Learning & Development

Skills and Experience:

  • 8+ years of progressive experience in HR with experience managing a team, ideally for an international organization
  • BA/BS or equivalent experience in HR, Psychology, Communications or related field
  • Proven track record to partner cross-functionally and build consensus within a team
  • Strong experience in global compensation and analytics
  • Experience directly supporting a global organization in 10+ countries around the world with direct knowledge of employment practices, labor laws, etc.
  • Experience managing operational transactions at scale within SLAs
  • Broad overall HR background, including experience in as many HR subject areas as possible (the more the merrier)
  • Proven track record of handling confidential/sensitive information with grace and care
  • Understanding of US immigration, ideally with 1 year experience in visa processing
  • Excellent demonstrated project management experience
  • Strong attention to detail, and proven track record of meeting deadlines
  • Demonstrated ability to work independently and as part of a team, including being adaptable to work with a variety of personalities and nationalities
  • Ability to work within a digital decentralized organization
  • Ability to work in an open and collaborative environment, while respecting HR confidentiality
  • Sense of humor is always valued!

Additionally, we’d love it if you have:

  • Experience in a non-profit environment
  • Experience with Namely HRIS & payroll
  • International time zone and virtual community experience
  • Strong desire to learn and be part of free access and open source movement

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.


If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
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Research Scientist (Disinformation)

Summary

We’re hiring a Research Scientist strongly committed to the principles of free knowledge, open source and open data, transparency, privacy, and collaboration to join the Research team to conduct applied research on the integrity of content and disinformation in Wikipedia and other Wikimedia projects. 

The surge of coordinated disinformation campaigns to infiltrate, disrupt, and co-opt movements, communities, and platforms is an important challenge for the integrity of the content in Wikimedia projects. At the same time, humans and machines rely on Wikipedia as a neutral arbiter of reliable information on the Web. Preserving the reliability of Wikipedia’s knowledge is therefore key in ensuring the integrity of the information propagating in the broader web.

You’ll work remotely with a distributed team, with members spread between Europe and North America.  Here are some things we’ve worked on recently that might give you a better sense of what you could be working on:

  • Studying how content propagates across different Wikipedia languages, by predicting, given an article created in one language, what is the next language that will have the same article created.
  • Modeling content inconsistencies between Wikimedia projects by aligning Wikidata statements to sentences in Wikipedia articles through natural language processing techniques.
  • Designing algorithms to identify malicious actors such as sockpuppets, by detecting clusters of users behaving similarly.
  • Building a model to detect unsourced content in Wikipedia using machine learning, through neural network classifiers that can detect sentences needing citations based on their content. (paper)
  • Using qualitative methods to study Wikimedia communities and their patrolling techniques, to discover inner mechanisms of editor workflows to combat disinformation.

You can learn more about what we have done in the past six month by reading our biannual report.

 

You will be responsible for:

  • Contributing to the three directions of the team: addressing knowledge gaps on the Wikimedia projects, supporting the Wikimedia volunteers in improving content integrity, and building a more global community of Wikimedia researchers with a particular focus on improving content integrity and disinformation
  • Collaborating with other researchers, Wikimedia volunteers, and teams within the Wikimedia Foundation, including Legal, Trust and Safety, and Security teams to define disinformation and content integrity related research projects
  • Designing and executing experiments to collect labeled data, large-scale data analysis and/or modeling and evaluation of machine learning methods
  • Discussing, documenting and communicating the process and results of your research publicly 
  • Actively engaging in a collaborative, consensus-oriented environment and as part of a globally-distributed team and organization
  • Elevating the importance of critical open research questions as well as nurturing and growing the global network of Wikimedia researchers
  • Providing research consulting to the teams in the Wikimedia Foundation, affiliates, and the Wikimedia volunteers


Skills and experience:

  • PhD or MSc degree plus 1-2 years of related work experience in computer science, statistics, or related technical fields; PhD degree highly preferred
  • Strong experience in Machine Learning and at least one of the following fields: Natural Language Processing, Algorithm Design, Social Network Analysis, HCI, Behavioral/ Experimental Economics, Computational Social Science; experience with disinformation research highly preferred.
  • Programming experience in Python, Scala, or C++
  • Experience with Hadoop and any of the following related technologies: HDFS, YARN, MapReduce, Hive, Spark, etc.
  • Contributions to research communities and research initiatives including publishing in relevant conferences and journals, organizing academic workshops
  • Strong written and oral communication skills in English, including the ability to communicate complex technical issues to a cross-team and cross-functional audience 

 

Qualities that are important to us:

  • Commitment to the mission of the organization and our values
  • Commitment to our guiding principles
  • Ability to disagree in a respectful manner and yet work towards a solution even when you disagree
  • Good at async communication 
  • Solutions-focused. The Wikimedia ecosystem is complex, resources are limited, and our guiding principles are ambitious. We want you to work to find solutions embracing these factors.
  • Self motivated with an Ability to navigate through ambiguity and bring a project to completion with limited directions
  • Curiosity and commitment to learn

 

Additionally, we’d love it if you have:

  • Relevant work experience in the field of disinformation, in academia or industry
  • Experience with large-scale experiments in online platforms
  • Experience with mixed methods research
  • A strong record of scholarly publications
  • Experience as a program committee member, senior program committee member, track chair, or editor in related conferences and journals
  • Experience with tools such as Spark, Flink, Hive, Kafka
  • Deep knowledge of the Wikimedia ecosystem and the working of the projects and/or experience with volunteer or open source communities





The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Movement Communications Director

Summary

You are a community-centered leader ready to inspire the people who set knowledge free as a global movement

The Wikimedia Foundation is the non-profit organization that operates Wikipedia—serving nearly half a billion users every month—and its related knowledge projects. We are supported by a community of more than 250,000 global volunteers. 

We’d like you to:

  • Develop large scale engagement techniques borrowed from proven best practices:  Build strategies and practices to foster collaboration between our organizations and individuals by reviewing and integrating tactics proven successful in everything from politics, to grass roots community building, to video game player management.
  • Work to make our movement communications equitable and inclusive: Increase representational equity by identifying and addressing communication gaps among underrepresented and less vocal groups in the movement. Establish ways of engaging communities which have generally not participated in movement-wide discussions.
  • Prove that it’s working: Find ways to measure the relationship value between the Foundation and movement entities, and strengthen these connections through evidence-based decision making. Establish metrics to help measure successes and challenges to move us towards equitable and concrete understandings of dissent, agreement, and shared commitment.

Responsibilities

  • Understand and communicate the importance of Wikimedia’s community relations work as it relates to the Foundation’s ethos, value proposition, and unique “selling” points
  • Tell a global movement of multiple cultures and communities what the Foundation is doing and planning. 
  • Manage a team of community relations specialists. 
  • Develop and implement policies, protocols, and strategic plans to extend and foster relationships between Foundation staff and our communities of volunteers in multiple languages on an ongoing basis.
  • Collaborate with departments across the Foundation and with stakeholders across our movement to build an equitable and welcoming atmosphere where many cultures thrive.
  • Promote proactive communications, trust and transparency with the movement community working with other Foundation departments.
  • Provide guidance to Foundation leadership on best practices in communicating with the movement community about programs and initiatives. 
  • Work closely with the Communications team to ensure that external communications capture movement priorities and leverage opportunities for storytelling from within communities. 
  • Partner with the Audience Engagement team to gather and use data for CRM programs, research global markets and audiences, value relationships,  and track and analyze metrics to inform your work and the work of the entire organization.

Qualities that are important to us as a team

  • Resilience—we work on new and interesting problems in public and collaborative ways
  • Being open, curious, and inquiring in our work
  • Internal motivation and high standards
  • Working together for outcomes, and being willing to change course
  • Sharing a culture of constructive criticism and respect
  • Natural inclination for team collaboration and for helping colleagues succeed 

Required

  • 7+ years experience as a strategic leader in online community management, political campaigning, or a related field.
  • Experience creating and implementing successful community engagement strategies with collaborative outcomes.
  • Ability to create and maintain strong relationships around the world, and balance the needs of multiple stakeholders.
  • Demonstrated experience in delivering and quantifying relationship value
  • Experience in cross-cultural communications, including communicating across multiple languages.
  • Familiarity with use of English with people whose primary language is not English.

Nice to have

  • Experience working with programs that bridge communications, product, marketing, technology, and law.
  • A strong international perspective with personal experience in non-native cultures is highly valued.
  • Experience working with a distributed workforce and a very strong culture.
  • Experience developing programs for developing markets or audiences with limited access to high-speed internet.
  • Experience with rapid response communications or situation management.

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Human Rights Lead

Human Rights Lead

Summary

The Wikimedia Foundation is looking for a Human Rights Lead to join our team, reporting to the Vice President, Legal (Community Resilience & Sustainability).  As the Human Rights Lead, you will be responsible for helping to secure the human rights of participants in the movements from threats by malign actors, including governments, aiming to limit the ability of individuals or groups to freely share in creating and curating the sum of all human knowledge. In this role, you will guide the Foundation’s efforts in proactively preparing for and addressing critical risks to the human rights of community members and readers. This includes, under the supervision of the Vice President, coordinating with legal, security, community, and communications functions, among others, in supporting individuals under immediate threat. 

Key to this work will be remaining informed on global developments in order to identify emerging and shifting threats to users around the world, synthesizing information from a variety of streams, including Foundation risk reports and their own strategically deployed threat intelligence networks. The Lead’s goal is to support the movement and its communities in its efforts to reduce vulnerability to human rights risks (including but not limited to government bans of our sites, threats from state and organized actors, persecution of contributors and readers, and disinformation campaigns that threaten the safety of individual contributors as well as the reliability of the platform), minimize harm when such threats materialize, and recover quickly after materialized threats are contained.

The successful candidate will bring curiosity, independence, and vision. They will have strong people skills, with the ability to empathetically motivate and inspire both staff and international volunteers while understanding the needs and capacities of disparate stakeholder groups. They will bring strategic insight into creative resolution of complicated challenges and the ability to network with allied organizations and individuals in proactively planning to reduce crises. They will bring clarity in times of crisis, including the ability to compassionately guide individuals in times of intense emotional distress and to help professionals and volunteers rapidly mobilize internal and external support systems that may save lives. They are seasoned, experienced, and able to exercise good judgment in determining the most appropriate method, technique and/or priorities for achieving impact with a wide variety of high-stakes, emergent human rights issues facing the Foundation and the communities it supports.

You are responsible for:

  • In coordination with Legal and Public Policy teams, building and maturing the organization’s expertise in identifying, mitigating against, and addressing emerging threats to Wikimedia’s online communities and affiliated organizations through efforts to curb internet freedom, civic spaces where our communities self-organize, and systematic efforts challenging the integrity of editorial community processes. 
  • Networking with allied organizations and individuals around the world to remain current on emerging geopolitical trends and best practices in human rights response.
  • Working collaboratively with Wikimedia project contributors and users intensively and, when appropriate, publicly to understand their environments and challenges and to work with them, in coordination with staff from other teams, on defining best practices to maintain safety in their movement activities.
  • Identifying pathways to resilience for communities and working with them, in coordination with staff from other teams, in adopting impactful, scalable approaches for quick recovery after human rights threats.
  • Understanding and providing input to the strategic goals of the Foundation’s public policy advocacy to ensure organizational alignment on best practices and clear communication on human rights challenges impacting the Foundation’s mission.
  • Working to identify other mitigation approaches, designing programs on an annual cycle in consultation with the Vice President and other stakeholders, understanding resourcing requirements to execute, and advocating for uptake by appropriate teams/departments within the Foundation or by affiliate organizations.
  • Being on call 24/7 as required to review emergency alerts to ensure proper escalation of and response to human rights threats that endanger the life and liberty of individual users.
  • Creating response plans for such threats, bringing together stakeholders as necessary from within Community Resilience & Sustainability and other teams/departments and managing the implementation of those plans, once approved.  
  • Communicating with and, within policy and protocol, supporting those who are targeted by such threats to life and liberty as a result of their good faith engagement in our movement with empathy, compassion, and calm. 
  • Reporting on your activities and the state of the world to the VP and senior executives on a regular cadence with a critical eye to what works and what doesn’t, focused on ongoing systems improvement.
  • Communicating with key stakeholders in a precise, detailed or high-level communication style, depending on the needs of the audience, organization and community.
  • Other duties as assigned.

Skills and Experience:

  • Substantial professional experience in human rights work, preferably in a geopolitical or humanitarian environment.
  • Strong networking skills and ability to process and synthesize large amounts of information on geopolitical trends and their specific impact on the organization and its stakeholders.
  • Substantial risk management experience.
  • Ability to remain calm and focused in ambiguous situations and to plan and act in circumstances where individuals may be in grave peril. (Note that this role may include exposure to troubling images and media or direct contact with individuals who have been treated inhumanely.)
  • Resilience in dealing with difficult subject matter and ability to exercise appropriate self-care in balance to periods of high intensity crisis-containment work. 
  • Strong communication skills, with the ability to summarize essentials for an executive audience and detail precise response plans and debriefing documents and to communicate with compassion and clarity.
  • Good people skills, with the ability to motivate and focus lateral teams in high intensity work situations. If necessary, the ability to build and manage dedicated support staff to this role.
  • Adaptability around online communities and technology, with the ability to master new protocols and practices and to remain open to considering unfamiliar tools.

Qualities that are important to us:

  • An interest in the role of technology in shaping society, culture, and politics and high sensitivity around culture with the goal to respect, preserve and enhance.
  • Experience with internet technologies and their impact on human rights.
  • Independence.
  • Flexibility in working hours as necessary to respond to unanticipated situations, with a willingness to work nights, weekends, or holidays when necessary and a regular ability to meet within UTC-8 business hours.
  • Willingness to undertake moderate international travel to coordinate with volunteers and affiliate organizations as well as international humanitarian organizations who may be partners in this work.
  • Written and oral fluency in English. 

Additionally, we’d love it if you have:

  • Ability to correspond in Arabic, Chinese, Farsi or Russian is a plus.

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Director of Product, Platform

Summary

The Wikimedia Foundation is looking for an experienced Director of Platform Product Management to work with Engineering, Product Management and Research leadership on developing a platform strategy for Wikipedia and other Foundation projects.  Our teams build products that enable our communities to achieve our Vision; a world in which every single human being can freely share in the sum of all knowledge.  

The Director of Product Management, Platform will be responsible for teams that build multiple components of the platform.  The platform is the base offering that products are built on.  This includes technical components, large-scale features and capabilities such as APIs, core engine, data pipelines, front-end frameworks, notifications, maps, machine learning infrastructure, authentication, authorization, and policy controls.  This is an opportunity to do good while having a high level of impact at a large-scale media property.

You are responsible for:

  • Managing, growing and developing a team of Product Managers
  • Collaborating with engineering leadership to create a strategy for Platform development, beginning with an API strategy
  • Developing a phased approach for consolidating common infrastructure and services into a platform layer
  • Leading prioritization and execution efforts for platform features and capabilities
  • Bringing Product Management thinking, including prioritization, product strategy alignment, and process development  into engineering areas 
  • Working closely with the AI/ML team in developing and setting Product-led prioritization
  • Co-creating and communicating the Platform strategy to the executive team
  • Defining and tracking key performance metrics for product initiatives and connect these metrics to overall Foundation goals
  • Helping manage communications among the product teams and the broader cross-functional organization to ensure stakeholder alignment

Skills and Experience:

  • Bachelor’s degree in a related field, or the equivalent in work related experience
  • Significant work experience in technical product management
  • Experience developing a platform strategy and executing on that change at scale 
  • Experience with REST APIs and API strategy development
  • Robust analytical, problem-solving, and conceptual skills with the ability to deliver on detail as well as strategy
  • Strong written and verbal communication skills and the ability to interact effectively and develop effective working relationships with all levels of management, staff and communities
  • Capable of managing a diverse range of responsibilities in a dynamic and results-oriented environment. Must be comfortable with evolving requirements and priorities.
  • Ability to work with a remote, global and diverse team and community

Qualities that are important to us:

  • Alignment with our mission and values
  • Resilience—we work on new and interesting problems in public and collaborative ways
  • Being open, curious, and inquiring in our work
  • Internal motivation and high standards
  • Working together for outcomes, and being willing to change course
  • Sharing a culture of constructive criticism and respect
  • Natural inclination for team collaboration and for helping colleagues succeed   

Additionally, we’d love it if you have:

  • Experience editing Wikipedia or with the Wikipedia and Wikimedia Commons communities or other collaborative enterprises
  • Experience with open source software development
  • Familiarity with artificial intelligence/machine learning platforms at scale
  • Familiarity with MediaWiki

 

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now

Our open positions

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Director, Global Diversity, Equity & Inclusion

Summary

The Wikimedia Foundation's vision is to “imagine a world in which every single human being can freely share in the sum of all knowledge.” We want to cultivate an environment that is equitable and inclusive for our staff, and one that reflects the diversity of who we serve: all human beings.

The Global Diversity, Equity and Inclusion (“DEI”) Director will have a vital role in evolving the culture at Wikimedia Foundation. The position requires both big-picture, strategic thinking as well as operational skills to set targets and mobilize action in all aspects of diversity, equity, and inclusion. The Director is a critical thought partner with internal leadership and a key voice for DEI both within the Foundation, as well as externally, via speaking at public events, program facilitation, and participation in career fairs.

This position is critical in setting our overarching DEI strategy as well as managing and evolving current programs. This Director will create meaningful Foundation wide DEI policies, overseeing the steady implementation of these policies against set goals, advising Foundation leadership on emerging DEI challenges, and disseminating best practices across the organization, all while championing and reflecting the Foundation’s values and culture. The role will also create and manage programs, provide practical advisory services and assessments to Foundation staff analyze and report on quantitative and qualitative data to Foundation leadership and staff, lead internal and external DEI communication strategies, shepherd and advise our employee resource groups (“ERGs”) and recommend future DEI related projects and programs. This role reports to the Chief of Talent & Culture.

The Wikimedia Foundation is just one part of the broader Wikimedia movement. Just as the Foundation is experiencing rapid growth, culture shift and a crucial focus on expanding its DEI commitment, the entire movement is also growing and evolving around the world, bringing in a wealth of new cultures and communities. The DEI Director will have a primary focus on DEI efforts within the Foundation, while providing thought leadership and support to ensure that Wikipedia is a thriving community of editors, readers and collaborators, which means, cultivating a welcoming, diverse, sustainable, inclusive, respectful and safe movement of leaders, contributors, readers, advocates, developers, allies and partners. 

Responsibilities:

  • Create and implement a DEI strategy that centers the most impacted, increases cultural competence, and builds on the values of the Foundation
  • Develop and lead training programs in support of advancing DEI within the organization
  • Use quantitative and qualitative data to measure and inform Foundation DEI efforts
  • Serve as a critical thought partner in examining and improving internal policies, inclusive data collection, performance management, and our core values
  • Directly lead a passionate team, contribute to their development, and provide strong direction
  • Manage the organization’s DEI budget to support growing programs and initiatives
  • Lead across teams to ensure DEI is embedded organization-wide while identifying collaborators to advance this work 
  • Apply anti-racist organizational best practices and work across teams to ensure we advance in our commitments towards racial equity
  • Advance the global inclusion by advising on best practices outside of North America by driving awareness in different working styles around the world, ensuring staff demographic data is both inclusive and compliant with local regulations 
  • Utilize data, reporting, and dashboards to advise senior leadership on DEI trends
  • Provide coaching at the individual, group and team level and in a variety of formats and settings
  • Mediate staff matters with compassion, empathy, and active listening, while maintaining confidentiality
  • Advise the broader organization on scalable global recruiting and retention strategies
  • Support the overall direction of the Talent and Culture department in collaboration with department peers
  • Manage and execute related Talent & Culture (human resources) projects, and collaborating in cross team projects
  • Liaise with internal legal counsel as needed

Skills and Experience: 

  • 12+ years of deep experience working with staff and senior leadership to drive strategic and aspirational outcomes in the DEI space both internally and externally
  • Demonstrated intercultural experience and strong verbal and written communication skills and knowledge of DEI at both the regional and global level
  • Experience managing and leading a distributed team
  • Experience using data analytics platforms to inform storytelling and presentations
  • Discretion in managing complex situations and handling sensitive information
  • Proven ability to develop DEI content and facilitate them to large groups
  • Ability to prioritize tasks and adjust quickly to new circumstances to overcome obstacles
  • Experience in multicultural learning methodologies
  • Strong listening, reasoning and strategic skills with proven ability to influence, execute, and direct a wide range of diverse stakeholders
  • Flexible to flow between independent work and work needing collaboration  
  • Sound judgement, integrity, and composure in the face of challenges
  • Experience being a model for a progressive HR team  
  • Highly empathetic, trustworthy, and reliable
  • Having a solution-minded approach with strong big picture project management ability  
  • Being highly accountable in representing the Foundation internally and externally through public speaking, program facilitation, participation in career fairs and more
  • Bachelor's degree or equivalent experience

Qualities that are important to us:

  • Resilience—we work on new and interesting problems in transparent and collaborative ways
  • Empathy towards others in our growing global workforce
  • Being open, curious, and inquiring in our work
  • Willingness to experiment with new ideas and solutions
  • Internal motivation and high standards
  • Working together for outcomes, and being willing to let go to scale or change course
  • Sharing a culture of civil discourse, constructive criticism, and respect
  • A strong sense of caring, partnered with an excellent sense of humor

Additionally, we’d love it if you have:

  • Non-profit experience gets bonus points
  • Experience with HR tools like Namely & Greenhouse, and finance tools like Adaptive is a plus

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior Visual UX Designer

Senior Visual UX Designer

Summary

The Wikimedia Foundation is a non-profit organization supporting Wikipedia and other Wiki projects. The Foundation operates one of the world’s top five websites and has global reach and impact.  Technology and innovation are critical in our quest to support every human in freely sharing knowledge. 

The Product Design and Strategy Group at Wikimedia is looking for a Senior Visual UX Designer with a solid understanding of user experience and product processes. You will be working with a talented team of designers to create and maintain Wikipedia and other Wiki projects. In this role you will work with the team to evolve the aesthetics of our projects in light of a rebrand, whilst also fostering a respect for our visual legacy and unique history.

You will be responsible for…

  • Working closely with product designers to develop and adapt new brand identity guidelines to work across all relevant product touchpoints, including mobile apps (iOS, Android, KaiOS) and web (mobile and desktop).
  • Creating and championing documentation for visual design standards and principles.
  • Developing information design standards for reporting complex data, such as charts, graphs, geo-tagged information, flow maps, process diagrams and timelines.
  • Creating simple, clear and inspiring graphics and user flows to support the continual evolution of the foundation websites (eg. wikimedia.org).
  • Providing communication and design support for key presentations within the team, including collateral for blog posts and bringing visual delight to product launches and special projects (eg. Wikipedia’s 20th birthday celebrations)
  • Creating educational materials to help simplify and educate the public about how Wikipedia works. 
  • Helping the team define our overall illustration style and approach.

Skills and experience…. 

The right person is better than the right set of experiences. These are the traits we’ve identified that make great additions to our team so far.

  • Training and / or a background in communication design and product design.
  • Experience working on a digital product(s) demonstrated by a strong portfolio of work solving clear user needs in a thoughtful, intentional manner.
  • Strong visual design and iconography skills, with the ability to express ideas, data and other information using different visual styles and methods for different audiences.
  • A solid understanding of interaction design patterns and some experience designing for motion.
  • A good understanding of accessibility standards and how to apply them to your designs.
  • A great communicator, with the ability to get your ideas across clearly and simply.
  • Comfortable working in a collaborative environment and able to inspire others with your ideas, whilst also accepting direction and being flexible to changes when needed.
  • Highly self-motivated, showing the passion and motivation to complete tasks to the best of your ability, whilst always looking for opportunities to develop your skills further. 

Additionally, we’d love it if you have...

  • Illustration and animation skills
  • Basic coding experience in processing or js.
  • Experience testing your designs with different audiences
  • Experience working in interdisciplinary remote teams
  • Experience contributing to Wikimedia projects

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Full Stack Software Engineer

Summary

The Wikimedia Foundation is looking for product software engineers to join our team, reporting to product engineering management. As a product software engineer, you will be responsible for software engineering for our product user experiences. In this role, you will work in a mostly-remote environment, where we value teamwork and a consensus-oriented approach. You get to write open source code for collaborative experiences supporting over a half a billion pages accessed per day, and you get to do it at a place that believes we're all more successful when everyone has a good work-life balance.

You are responsible for:

  • Improving the Wikipedia product experience
  • Iterating on new products and features through collaboration with designers and product managers
  • Writing multilingual and accessible JavaScript, CSS, and PHP
  • Creating and maintaining internet APIs with server scripting languages
  • Instrumenting components to monitor feature and quality characteristics
  • Leveraging caching and persistence technologies

Skills and experience:

  • 4+ years related professional experience in functional programming or OOP
  • Experience building user-friendly features and software components with good performance
  • Focused software engineering: you enjoy writing unit and integration tests, proactively addressing security and code review feedback, and thoughtfully balancing architectural tradeoffs

Qualities that are important to us:

  • A desire to make meaningful contributions to knowledge equity, free culture, and open access
  • An emphasis on communicating clearly in both synchronous and asynchronous channels

Additionally, we'd love it if you have this:

  • Fluency in one or more regional languages in Africa or Asia
  • Practical skills with Vue.js or React
  • Project work in data science, machine learning, AI
  • A history of open source contribution
  • Familiarity with Wikipedia / wikitext / markdown editing or content management systems (e.g., MediaWiki, Drupal, WordPress)
  • Bachelor's, master's, or doctorate degree in computer science, management information systems, or STEM field (or equivalent certification)

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Product Manager, Android

Summary

About Wikipedia product

Wikipedia is looking for an experienced and collaborative Product Manager to drive improvements to Wikipedia that enable our communities to achieve our Vision: a world in which every single human being can freely share in the sum of all knowledge.

Product Managers at Wikipedia work with engineers, designers, researchers and communities of users to build features, products and services used by hundreds of millions of people around the world. This is an opportunity to have a high level of positive impact, worldwide.

About the role

For this role, you will join our Android Team, which manages all aspects of Wikipedia’s Android app, including how users create and consume Wikipedia content on the app.  The Android team pursues some of our most experimental and exciting work, such as “suggested edits”, which recommends easy and quick ways to edit Wikipedia.  The Android app is used by about 5 million people per month globally.  As a product manager on this relatively small team, you are responsible for a large part of the Wikipedia user experience.

You are responsible for:

  • Leading the prioritization and development of features that will enhance the development and consumption of Wikipedia content through our native Android app
  • Integrating organizational strategy, data, dependencies
  • Co-creating and communicate Android product vision to internal and external partners
  • Working with a highly talented team of engineers, designers, researchers, community specialists and data analysts to define, design, and build features that delight
  • Using organizational strategy, the needs of users, resourcing and data in order to prioritize new features and product enhancements
  • Setting and measuring success metrics
  • Collaborating with our large community of active users and volunteers to improve features 
  • Using both qualitative and quantitative methods to inform decisions and measure the impact of features
  • Partnering with technical teams to build core capabilities that will support Android and other platforms
  • Being a positive force for change!

Skills and Experience:

  • 2+ years consumer-facing software product management experience
  • Experience working with large groups of active collaborators: community building, activism, product evangelism, or in open-source movements
  • Experience working in an agile software development environment   
  • Outstanding written and verbal communication skills   

Additionally, we’d love it if you have:

  • Experience building mobile apps
  • Experience launching and growing apps in emerging markets
  • Experience working with distributed teams
  • Working knowledge of the Android platform, Play Store ecosystem, and app growth
  • Proficiency in more than one language
  • Experience editing Wikipedia
  • Experience with open source software development

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior Program Officer, Community Resources

SENIOR PROGRAM OFFICER, COMMUNITY RESOURCES

Summary

Wikipedia and its sister projects are created by volunteers.  They curate the knowledge that the world has come to rely on.  The Senior Program Officer is charged with co-designing and implementing a grantmaking strategy to 1) Grow our communities of volunteers, especially in places in the world that are just coming online, 2) Empower our existing communities to be more effective in their work and 3) Ensure that community investments are made more equitably around the world.  You will do this by making grants to our Wikimedia affiliates and free knowledge ecosystem partners and individuals, with an emphasis on those who are organizing seedling efforts to sprout communities in emerging parts of the world. It is an exciting time to join a team and help define the path forward for the grant programs. 

This Senior Program Officer will also manage the current Simple Annual Plan Grants program which supports the growth of emerging communities that have annual programs and operating expenses with previous experience with funding mechanisms. The program is run through a participatory grantmaking process and a focus on supporting programs that help diversify the knowledge content. They will work together with participatory grant committee members, grant applicants and grantees, and members of the Community Resources team.

This is a remote role and interested applicants from outside of the US are encouraged to apply.

You are responsible for:

  • Contributing to the strategic direction of the team:
    • Continually develop the program to support the priorities of the Foundation and the goals of the Wikimedia movement
    • Support the development and implementation of a measurement and evaluation system to track ongoing progress for the grants program
    • Ability to proactively network, identify, and recruit prospective grantees
    • Apply your domain expertise in free knowledge ecosystems and volunteer communities to support the design and implementation of solutions that achieve the desired outcomes of the 2030 Strategic Direction and Movement Strategy
  • Supporting the grants cycle:
    • Oversee the current Simple Annual Plan Grants proposal process from start to finish
    • Manage communications related to the grants cycle
    • Work closely with grant applicants in the preparation of their proposals and reports, providing guidance on strategic planning, programming, staffing, board development, and financial management
    • Support due diligence and eligibility reviews for interested organizations
    • Coordinate WMF staff, committee, and community inputs following the APG process, and ensure timely creation of expert materials in preparation for proposal review
    • Work together with the Grants Administrator and the Finance & Administration team to obtain approvals, disburse and track grant funds, and ensure that accurate data is maintained in the Fluxx grants database
    • Evaluate the annual plan grant process after each round, summarize feedback and implement recommendations for process improvements
    • Review mid-term and final grant reports, provide feedback to grantee, and share findings with committee, fellow staff, and the community at large
    • Support grant analysis on impact of funds, share results publicly
    • Hold regular meetings with grantees
    • Conduct site visits, perform on-site financial review, and document and share learning with relevant stakeholders
    • Update the Simple APG space on Meta wiki as needed
  • Facilitating the grants committees’ participatory decision-making
    • Recruit and orient new committee members
    • Facilitate regular committee meetings
    • Create and analyze the results of surveys and other assessment tools at all stages of the review process
    • Co-create and publish detailed public staff assessments of each proposal
    • Create or coordinate analysis, including detailed financial analysis, and oversee all material in preparation for deliberations, and be prepared to field detailed questions about proposals and analysis from the committee during the deliberations

Skills and Experience:

  • Solid knowledge of community-based or place-based grantmaking;
  • Experience in nonprofit capacity building as a funder, consultant, or nonprofit leader;
  • Strong strategic and analytical skills and creative problem-solving ability;
  • Excellent organizational skills and judgment; ability to prioritize work, manage time and multiple priorities, and meet deadlines; attention to detail and accuracy; the ability to set realistic goals and objectives;
  • Proven ability that would translate to creating constructive partnerships with the Wikimedia community, stakeholders, and fund-seekers: skills in facilitating engaging, motivating, coordinating and supporting volunteer communities, and in negotiating the sometimes chaotic and contentious nature of free-thinking communities
  • An open and transparent communication style; ability to engage and have dialog with individuals in a public setting and in a non-polarizing way
  • Willingness to accommodate scheduling requirements of frequent interactions across time zones, with individuals and organizations across the world
  • Proven English proficiency in written and spoken communication, including speaking in front of large groups and reacting publicly in high pressure situations, and comfort in producing widely distributed written material
  • Demonstrated commitment to and belief in equity, inclusion, and diversity
  • Fluency in another language other than English, preferably Arabic, French, Spanish or Swahili
  • A global perspective, with significant experience living or working internationally
  • This position may require 3-6 international trips each year when circumstances allow

Additionally, we’d love it if you have:

  • Experience in grantmaking, particularly in an international context
  • Experience working with online communities, particularly in the free knowledge movement
  • Experience in participatory decision making structures
  • Passion for or experience contributing to Wikipedia/Wikimedia project

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Software Engineer III (Anti-Harassment Tools)

Summary

The Anti-Harassment Tools Team at Wikimedia Foundation is looking for a Software Engineer to work with us to build features that help identify and stop harassment on all of our Wikimedia projects, including Wikipedia. This role is full-time, 100% remote, and global.

The Anti-Harassment Tools Team is an interdisciplinary product team developing tools that help administrators and staff in their efforts to combat these people who would use our projects to harm civil discourse, the integrity of the content, or other users of our projects. This includes some light data analysis tools and some enforcement tools.

We are seeking a software engineer to join us in this fight to protect our users and our projects. Stopping harassment on our projects is a pillar of our Foundation’s strategy and planning for the future. This is important, highly visible work. Currently, we are working on a broad set of tools related to user privacy and protection. You can see more details in our backlog.

Your daily work will include contributing new patches or pull requests for existing features, generating requirements and prototypes for new features, estimating new work, collaborating with a designer, or helping a volunteer engineer get their code shaped up. The team is fully staffed with a Product Manager, Engineering Manager, Product Designer, Research Analyst, Data Analyst, Community Liaison, Test Engineer, and several Software Engineers, of course. 

Because of the sensitive nature of the tools we build, our work is highly collaborative and heavily tested. We interact with database administrators, security engineers, and other teams on a regular basis.

We use open source tools as much as possible, and always open source our own work (check out our Github). PHP and JavaScript make up most of our code, but we value using the right tool for the job. Developers at the Foundation have autonomy and responsibility, and can have a large and immediate impact on the future of the site and the movement. Our world is vast and can be complicated, so we value communication, enthusiasm, and eagerness to learn as much as certificates or degrees.

Responsibilities

  • Develop, test, and deploy new features, improvements and upgrades to various systems and tools used by administrators and staff
  • Work with Foundation staff and volunteers on software design, development, testing and evaluation of potential technical solutions
  • Ensure positive and constructive discussions with the community and the Foundation
  • Work and communicate effectively within a small team distributed across multiple time zones

Requirements

  • Education and/or experience with Object-Oriented development using a scripting language (such as PHP, Python, Ruby, or JavaScript). Most of our work is in PHP and JavaScript
  • Interest in front-end web application development skills
  • Openness to working with a diverse and geographically distributed team
  • Strong written communication skills as our collaboration largely happens online
  • Bachelor’s degree in CS or related field or the equivalent in work related experience

Nice to Haves

In addition to the basic skills needed for being successful, these skills could set you apart from the pack!

  • Experience with MediaWiki development or as a contributor to Wikimedia projects
  • Experience with unit testing and integration testing and agile methodologies
  • Any other free/open source software development experience is highly welcome
  • Understanding of the free culture movement
  • Experience with machine learning or AI technologies
  • Experience with online community moderation or anti-harassment tools

Show us your stuff!

If you have any existing open source software that you've developed (these could be your own software or patches to other packages), please share the URLs for the source. Links to GitHub, etc. are exceptionally useful. This is optional and your candidacy will not be negatively impacted if you don’t have public work to share.

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Engineering Manager, Infrastructure Foundations

Location: Remote, EMEA//South America/Eastern United States preferred

Wikimedia’s Site Reliability Engineering (SRE) team is principally responsible for ensuring our global top-15 web site, our public facing services and underlying infrastructure are healthy and developing further in support of Wikimedia’s mission. The SRE Infrastructure Foundations team builds the pillars of our bare-metal infrastructure and global network, the platform, configuration management and automation tools our other SRE and development teams can rely upon. The SRE team as a whole comprises over 30 creative and talented staff members that are globally distributed, and the Infrastructure Foundations sub-team currently comprises 6 engineers, with some additional growth expected soon.

As the Engineering Manager of the Infrastructure Foundations team, you will support engineers developing our infrastructure and supporting the services that depend on it, used by hundreds of millions of people around the world. This is an opportunity to do good while improving one of the best known sites in the world.

Responsibilities:

  • Managing one to two globally distributed teams within Wikimedia’s Site Reliability Engineering organization
  • Recruiting, hiring, and helping onboard new team members
  • Working with team members to set individual performance goals, and supporting them in meeting and evolving their goals and career path
  • Triaging incoming workload, maintaining focus on priorities, and setting realistic expectations for both peers and team members
  • Coordinating and communicating with other members of the Wikimedia engineering teams on relevant projects, and contributing to the organizational strategy
  • Continuously developing the roadmap of the team in alignment with other SRE and Technology teams, and helping to draft and execute the team’s annual and quarterly plans
  • Project managing new and existing initiatives
  • Leading the definition, refinement, and execution of the processes through which the team manages and performs work
  • Leading incident response, diagnosis, and follow-up on system alerts and outages across Wikimedia’s production infrastructure
  • Facilitating the definition and establishment of Service Level Indicators and Objectives with service owners and stakeholders

Skills & Experience:

  • Prior experience managing teams
  • Prior hands-on experience with software or reliability engineering (within the last 3 years preferred)
  • Aptitude for automation and streamlining of tasks
  • Communicate effectively in both spoken and written English
  • Ability to work independently, as an effective part of a globally distributed team
  • Willing and able to travel several times a year for occasional in-person meetings
  • B.S. or M.S. in Computer Science or the equivalent in related work experience

Qualities that are important to us:

  • Commitment to the mission of the organization and our values
  • Commitment to our guiding principles
  • Ability to disagree in a respectful manner and yet work towards a solution even when you disagree
  • Good at asynchronous communication 
  • Solutions-focused. The Wikimedia ecosystem is complex, resources are limited, and our guiding principles are ambitious. We want you to work to find solutions embracing these factors.
  • Self motivated with an ability to navigate through ambiguity and bring a project to completion with limited directions
  • Curiosity and commitment to learn

Additionally, we would love it if you have:

  • Experience working in a distributed, largely remote environment
  • Experience contributing to open source projects

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Director of Product, Anti-Disinformation

Summary:

The Wikimedia Foundation is looking for a Director of Product Management to design and implement our anti-disinformation program.  This unique position will have a global impact on preventing Disinformation through Wikipedia and our other Wikimedia projects.  You will gain a deep understanding of the ways in which our communities have fought disinformation for the last two decades and how this content is used globally.  You will work cross-functionality with Legal, Security, Research and other teams at the Foundation and imagine and design solutions that enable our communities to achieve our Vision: a world in which every single human being can freely share in the sum of all knowledge.

 

You Will Be Responsible For:  

  • Working with cross-functional teams to design the Wikimedia Foundation anti-disinformation program and advocating for necessary resources
  • Working closely with the communities on Wikipedia and other wikimedia projects, as well as the Foundation’s Trust and Safety and Legal teams to gain a deep understanding of the current ways disinformation is handled  
  • Bringing structure to the problem of disinformation and create recommendations for ways to prevent and fight disinformation moving forward  
  • Engaging with outside experts and partners to understand how Wikimedia content is used across other platforms to fight disinformation on those platforms 
  • Working closely with user experience designers, researchers, product management, engineering and machine learning teams to create tools and solutions that help Wikimedia volunteer editors and patrollers address disinformation more effectively
  • Managing communications among the product teams and the broader cross-functional organization to ensure stakeholder alignment as well as with external partners such as media, working groups and academics
  • Acting as a subject matter expert inside the Foundation and a watchdog on disinformation related issues

 

Skills and Experience:

  • Bachelor’s degree or higher in a related field, or the equivalent, in related work experience
  • Experience directing teams that build tools and solutions to address disinformation in a media environment
  • Experience creating large-scale programs that incorporate software, legal, and procedural components
  • Robust analytical, problem-solving, and conceptual skills with the ability to deliver on detail as well as strategy
  • Ability to present to executives and communicate with technical and non-technical management teams alike
  • Good written and verbal communication skills and the ability to interact effectively and develop effective working relationships with all levels of management, staff and communities
  • Experience managing a diverse range of responsibilities in a dynamic and results oriented environment. Must be comfortable with evolving requirements and priorities

 

Qualities that are important to us:

  • Resilience—we work on new and interesting problems in public and collaborative ways
  • Being open, curious, and inquiring in our work
  • Internal motivation and high standards
  • Working together for outcomes, and being willing to change course
  • Sharing a culture of constructive criticism and respect
  • Natural inclination for team collaboration and for helping colleagues succeed 
  • Commitment to the mission of the organization and our values
  • Commitment to our guiding principles
  • Ability to disagree in a respectful manner and yet work towards a solution even when you disagree
  • Good at async communication 
  • Solutions-focused. The Wikimedia ecosystem is complex, resources are limited, and our guiding principles are ambitious. We want you to work to find solutions embracing these factors.
  • Self motivated with an Ability to navigate through ambiguity and bring a project to completion with limited directions
  • Curiosity and commitment to learn

 

Additionally, we would love it if you have:

  • Experience editing Wikipedia or with the Wikipedia and Wikimedia Commons community or other collaborative enterprises
  • Experience with open source software development
  • Knowledge of Disinformation programs at large technology companies

 

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior Site Reliability Engineer (Service Operations)

Summary

We are looking for a Site Reliability Engineer to directly support our application platform serving the world’s favorite encyclopædia to millions of people around the globe. Wikipedia and its sister projects are powered strictly by Free and Open Source software with MediaWiki in its core surrounded by an ecosystem of microservices in PHP, NodeJS, Python, Go and Java. 

We are a distributed and diverse team of engineers with a drive to explore, experiment and embrace new technologies. During the past few years we have been transitioning our platform from a monolith to a hybrid, microservices architecture, and started migrating our microservices onto Kubernetes. We’ve adopted Elastic Stack and Prometheus as our de facto logging and monitoring platforms and are improving our automation (we ❤️  automation).

If you find what we do interesting, if you are up to the challenge of improving the reliability and delivery of one of the Internet’s top 10 websites, and you enjoy the idea of working with a globally distributed team, you might be just the person we need. Come as you are!

Responsibilities

  • Performing day-to-day operational/DevOps tasks on Wikimedia’s public facing infrastructure (deployment, maintenance, configuration, troubleshooting)
  • Implementing and utilizing configuration management and deployment tools for Kubernetes
  • Assisting in the architectural design of new services and making them operate at scale
  • Monitoring of systems, services and service clusters, optimization of performance and resource utilization
  • Assisting in or lead incident response, diagnosis and follow-up on system outages or alerts across Wikimedia’s production infrastructure
  • Share our values and work in accordance with them

Qualifications

  • 3+ years experience in an SRE/Operations/DevOps role as part of a team
  • Experience with managing geographically distributed, highly available, high traffic infrastructure based on Kubernetes 
  • Experience with the use, maintenance and configuration of monitoring, metrics and logging observability infrastructure (Prometheus, Grafana, Kibana, Icinga/Nagios,  Graphite, etc.)
  • Comfortable with shell and scripting languages used in an SRE/Operations engineering context (Python, Go, Bash, Ruby, etc.)
  • Experience with managing container based systems, including software and service deployment and package management
    • Comfortable with managing bare-metal servers, virtualized environments and package management
  • Comfortable  with Open Source configuration management and orchestration tools (Puppet, Ansible, Chef, SaltStack, etc.)
  • Aptitude for automation and streamlining of tasks
  • Strong English language skills and ability to work independently, as an effective part of a globally distributed team
  • B.S. or M.S. in Computer Science or equivalent work experience

Pluses

  • Experience in using and running source code control and CI/CD systems at scale
  • Track record of open source contributions is a major plus
  • Experience with LAMP stack technologies (PHP, memcached/Redis, MySQL) - MediaWiki experience is a definite plus
  • Low level systems troubleshooting and debugging (CPU/memory profiling, C/C++ experience, in-depth Linux knowledge)
  • Experience with advanced distributed storage (Swift, Ceph, etc) and database systems (Mysql, Postgres, Cassandra, etc.)

These are some of our upcoming projects you might be working on soon…

  • We are migrating the MediaWiki application to our internal Kubernetes platform and in the process are decomposing it into smaller, functional parts
  • At the same time we are making application deployments faster and more reliable to help our developers (both internal to the foundation and the volunteers) to see the fruits of their labor faster
  • Of course we are directly responsible for the  smooth and reliable operation of the MediaWiki application server platform and its dependencies (Memcached, etcd, kubernetes, …)
  • Our platform continues to grow and we are constantly implementing and improving existing orchestration and automation tooling to eliminate toil and to act as an enabler for the entire SRE team
  • We are also involved in keeping Wikimedia’s infrastructure secure in our high-velocity environment with staff and volunteers across the world

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior Product Manager, Search & Relevance

Product Manager - Search and Relevance

Summary

Wikimedia is looking for an experienced and collaborative Product Manager for our Search team, to help build features that enable our communities to achieve our vision: a world in which every single human being can freely share in the sum of all knowledge.

Product Managers at Wikipedia work with researchers, engineers and designers to build features, products and services used by a billion people around the world. This is an opportunity to ‘do good’ while having a high level of impact on a large-scale media property.

As a Product Manager, you will:  

  • Ideate and develop new search products and experiences to enable the world to discover and consume information and participate in information production
  • Work with a highly talented team of engineers and designers to define, design, and build features that delight users
  • Understand the needs of users in order to prioritize new features 
  • Release early and often, getting feedback from users to help improve features    
  • Use both qualitative and quantitative methods to measure the impact of features
  • Make a difference in the world!

Requirements:  

  • Experience managing search and information retrieval features for a consumer-facing web property
  • Understanding of relevance, ranking and machine learning technologies and their application to user browsing and search features
  • Solid data analysis experience, particularly dealing with large corpora of unstructured or semi-structured text; able to understand the evaluation and quality measurement needs of search systems at scale
  • Experience working on multilingual search needs and natural language technology relevant to search 
  • Experience owning recommendations or other relevance features
  • Experience working in an agile software development environment  
  • Outstanding written and verbal communication skills  
  • Passion for participatory (vs. read-only) experiences on the web  
  • Bachelor’s degree or equivalent in relevant work experience

Pluses:  

  • Experience with knowledge graph search, knowledge modeling, or topic modeling for information retrieval applications
  • Experience with search as a service
  • Experience interacting with free and open-source software projects and communities
  • Experience editing Wikipedia or contributing to other wiki projects

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior Manager, People Operations

Senior Manager, People Operations

Summary

The Wikimedia Foundation is a non-profit organization supporting Wikipedia and its sister projects. The WMF vision is to “imagine a world in which every single human being can freely share in the sum of all knowledge.” We want to cultivate an environment that is equitable and inclusive for our staff, and one that reflects the diversity of who we serve: all human beings.

The Wikimedia Foundation is a people-first organization, and the Talent and Culture department supports and empowers staff. The Talent and Culture team partners with our leaders to build an organization capable of meeting our vision and operating within our values. The Senior Manager of People Operations will help us grow and manage a diverse range of human resources programs, with a focus on managing the operational aspects of the employee life-cycle, while demonstrating best practices and upholding the Wikimedia Foundation's values. The position is full time.

You are responsible for:

  • Provide strategic thought partnership with a process and data driven mindset
  • Lead and project manage as needed for new programs, roll out of future HRIS functions, as well as ongoing vendor management
  • Manage and individually contribute to the compensation and analytics areas
  • Assist in managing hire to retire employee life-cycle processes, working with Payroll as needed
  • Execute and contribute to the development and iteration of our organizational policies and practices
  • Manage the international worker experience, immigration alongside outside counsel as necessary, and vendor management
  • Advise on employee life-cycle processes for staff and cross-functional partners
  • Cross-train, along with other members in T&C, in multiple HR functions, to ensure resilience of service to staff & leadership. Serve as a secondary support for T&C related committees, including diversity, career pathing, performance, engagement, etc. as needed
  • Partner cross-functionally with other members of the T&C function such as Recruiting, D&I, and Learning & Development

Skills and Experience:

  • 8+ years of progressive experience in HR with experience managing a team, ideally for an international organization
  • BA/BS or equivalent experience in HR, Psychology, Communications or related field
  • Proven track record to partner cross-functionally and build consensus within a team
  • Strong experience in global compensation and analytics
  • Experience directly supporting a global organization in 10+ countries around the world with direct knowledge of employment practices, labor laws, etc.
  • Experience managing operational transactions at scale within SLAs
  • Broad overall HR background, including experience in as many HR subject areas as possible (the more the merrier)
  • Proven track record of handling confidential/sensitive information with grace and care
  • Understanding of US immigration, ideally with 1 year experience in visa processing
  • Excellent demonstrated project management experience
  • Strong attention to detail, and proven track record of meeting deadlines
  • Demonstrated ability to work independently and as part of a team, including being adaptable to work with a variety of personalities and nationalities
  • Ability to work within a digital decentralized organization
  • Ability to work in an open and collaborative environment, while respecting HR confidentiality
  • Sense of humor is always valued!

Additionally, we’d love it if you have:

  • Experience in a non-profit environment
  • Experience with Namely HRIS & payroll
  • International time zone and virtual community experience
  • Strong desire to learn and be part of free access and open source movement

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.


If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Research Scientist (Disinformation)

Summary

We’re hiring a Research Scientist strongly committed to the principles of free knowledge, open source and open data, transparency, privacy, and collaboration to join the Research team to conduct applied research on the integrity of content and disinformation in Wikipedia and other Wikimedia projects. 

The surge of coordinated disinformation campaigns to infiltrate, disrupt, and co-opt movements, communities, and platforms is an important challenge for the integrity of the content in Wikimedia projects. At the same time, humans and machines rely on Wikipedia as a neutral arbiter of reliable information on the Web. Preserving the reliability of Wikipedia’s knowledge is therefore key in ensuring the integrity of the information propagating in the broader web.

You’ll work remotely with a distributed team, with members spread between Europe and North America.  Here are some things we’ve worked on recently that might give you a better sense of what you could be working on:

  • Studying how content propagates across different Wikipedia languages, by predicting, given an article created in one language, what is the next language that will have the same article created.
  • Modeling content inconsistencies between Wikimedia projects by aligning Wikidata statements to sentences in Wikipedia articles through natural language processing techniques.
  • Designing algorithms to identify malicious actors such as sockpuppets, by detecting clusters of users behaving similarly.
  • Building a model to detect unsourced content in Wikipedia using machine learning, through neural network classifiers that can detect sentences needing citations based on their content. (paper)
  • Using qualitative methods to study Wikimedia communities and their patrolling techniques, to discover inner mechanisms of editor workflows to combat disinformation.

You can learn more about what we have done in the past six month by reading our biannual report.

 

You will be responsible for:

  • Contributing to the three directions of the team: addressing knowledge gaps on the Wikimedia projects, supporting the Wikimedia volunteers in improving content integrity, and building a more global community of Wikimedia researchers with a particular focus on improving content integrity and disinformation
  • Collaborating with other researchers, Wikimedia volunteers, and teams within the Wikimedia Foundation, including Legal, Trust and Safety, and Security teams to define disinformation and content integrity related research projects
  • Designing and executing experiments to collect labeled data, large-scale data analysis and/or modeling and evaluation of machine learning methods
  • Discussing, documenting and communicating the process and results of your research publicly 
  • Actively engaging in a collaborative, consensus-oriented environment and as part of a globally-distributed team and organization
  • Elevating the importance of critical open research questions as well as nurturing and growing the global network of Wikimedia researchers
  • Providing research consulting to the teams in the Wikimedia Foundation, affiliates, and the Wikimedia volunteers


Skills and experience:

  • PhD or MSc degree plus 1-2 years of related work experience in computer science, statistics, or related technical fields; PhD degree highly preferred
  • Strong experience in Machine Learning and at least one of the following fields: Natural Language Processing, Algorithm Design, Social Network Analysis, HCI, Behavioral/ Experimental Economics, Computational Social Science; experience with disinformation research highly preferred.
  • Programming experience in Python, Scala, or C++
  • Experience with Hadoop and any of the following related technologies: HDFS, YARN, MapReduce, Hive, Spark, etc.
  • Contributions to research communities and research initiatives including publishing in relevant conferences and journals, organizing academic workshops
  • Strong written and oral communication skills in English, including the ability to communicate complex technical issues to a cross-team and cross-functional audience 

 

Qualities that are important to us:

  • Commitment to the mission of the organization and our values
  • Commitment to our guiding principles
  • Ability to disagree in a respectful manner and yet work towards a solution even when you disagree
  • Good at async communication 
  • Solutions-focused. The Wikimedia ecosystem is complex, resources are limited, and our guiding principles are ambitious. We want you to work to find solutions embracing these factors.
  • Self motivated with an Ability to navigate through ambiguity and bring a project to completion with limited directions
  • Curiosity and commitment to learn

 

Additionally, we’d love it if you have:

  • Relevant work experience in the field of disinformation, in academia or industry
  • Experience with large-scale experiments in online platforms
  • Experience with mixed methods research
  • A strong record of scholarly publications
  • Experience as a program committee member, senior program committee member, track chair, or editor in related conferences and journals
  • Experience with tools such as Spark, Flink, Hive, Kafka
  • Deep knowledge of the Wikimedia ecosystem and the working of the projects and/or experience with volunteer or open source communities





The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Movement Communications Director

Summary

You are a community-centered leader ready to inspire the people who set knowledge free as a global movement

The Wikimedia Foundation is the non-profit organization that operates Wikipedia—serving nearly half a billion users every month—and its related knowledge projects. We are supported by a community of more than 250,000 global volunteers. 

We’d like you to:

  • Develop large scale engagement techniques borrowed from proven best practices:  Build strategies and practices to foster collaboration between our organizations and individuals by reviewing and integrating tactics proven successful in everything from politics, to grass roots community building, to video game player management.
  • Work to make our movement communications equitable and inclusive: Increase representational equity by identifying and addressing communication gaps among underrepresented and less vocal groups in the movement. Establish ways of engaging communities which have generally not participated in movement-wide discussions.
  • Prove that it’s working: Find ways to measure the relationship value between the Foundation and movement entities, and strengthen these connections through evidence-based decision making. Establish metrics to help measure successes and challenges to move us towards equitable and concrete understandings of dissent, agreement, and shared commitment.

Responsibilities

  • Understand and communicate the importance of Wikimedia’s community relations work as it relates to the Foundation’s ethos, value proposition, and unique “selling” points
  • Tell a global movement of multiple cultures and communities what the Foundation is doing and planning. 
  • Manage a team of community relations specialists. 
  • Develop and implement policies, protocols, and strategic plans to extend and foster relationships between Foundation staff and our communities of volunteers in multiple languages on an ongoing basis.
  • Collaborate with departments across the Foundation and with stakeholders across our movement to build an equitable and welcoming atmosphere where many cultures thrive.
  • Promote proactive communications, trust and transparency with the movement community working with other Foundation departments.
  • Provide guidance to Foundation leadership on best practices in communicating with the movement community about programs and initiatives. 
  • Work closely with the Communications team to ensure that external communications capture movement priorities and leverage opportunities for storytelling from within communities. 
  • Partner with the Audience Engagement team to gather and use data for CRM programs, research global markets and audiences, value relationships,  and track and analyze metrics to inform your work and the work of the entire organization.

Qualities that are important to us as a team

  • Resilience—we work on new and interesting problems in public and collaborative ways
  • Being open, curious, and inquiring in our work
  • Internal motivation and high standards
  • Working together for outcomes, and being willing to change course
  • Sharing a culture of constructive criticism and respect
  • Natural inclination for team collaboration and for helping colleagues succeed 

Required

  • 7+ years experience as a strategic leader in online community management, political campaigning, or a related field.
  • Experience creating and implementing successful community engagement strategies with collaborative outcomes.
  • Ability to create and maintain strong relationships around the world, and balance the needs of multiple stakeholders.
  • Demonstrated experience in delivering and quantifying relationship value
  • Experience in cross-cultural communications, including communicating across multiple languages.
  • Familiarity with use of English with people whose primary language is not English.

Nice to have

  • Experience working with programs that bridge communications, product, marketing, technology, and law.
  • A strong international perspective with personal experience in non-native cultures is highly valued.
  • Experience working with a distributed workforce and a very strong culture.
  • Experience developing programs for developing markets or audiences with limited access to high-speed internet.
  • Experience with rapid response communications or situation management.

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Human Rights Lead

Human Rights Lead

Summary

The Wikimedia Foundation is looking for a Human Rights Lead to join our team, reporting to the Vice President, Legal (Community Resilience & Sustainability).  As the Human Rights Lead, you will be responsible for helping to secure the human rights of participants in the movements from threats by malign actors, including governments, aiming to limit the ability of individuals or groups to freely share in creating and curating the sum of all human knowledge. In this role, you will guide the Foundation’s efforts in proactively preparing for and addressing critical risks to the human rights of community members and readers. This includes, under the supervision of the Vice President, coordinating with legal, security, community, and communications functions, among others, in supporting individuals under immediate threat. 

Key to this work will be remaining informed on global developments in order to identify emerging and shifting threats to users around the world, synthesizing information from a variety of streams, including Foundation risk reports and their own strategically deployed threat intelligence networks. The Lead’s goal is to support the movement and its communities in its efforts to reduce vulnerability to human rights risks (including but not limited to government bans of our sites, threats from state and organized actors, persecution of contributors and readers, and disinformation campaigns that threaten the safety of individual contributors as well as the reliability of the platform), minimize harm when such threats materialize, and recover quickly after materialized threats are contained.

The successful candidate will bring curiosity, independence, and vision. They will have strong people skills, with the ability to empathetically motivate and inspire both staff and international volunteers while understanding the needs and capacities of disparate stakeholder groups. They will bring strategic insight into creative resolution of complicated challenges and the ability to network with allied organizations and individuals in proactively planning to reduce crises. They will bring clarity in times of crisis, including the ability to compassionately guide individuals in times of intense emotional distress and to help professionals and volunteers rapidly mobilize internal and external support systems that may save lives. They are seasoned, experienced, and able to exercise good judgment in determining the most appropriate method, technique and/or priorities for achieving impact with a wide variety of high-stakes, emergent human rights issues facing the Foundation and the communities it supports.

You are responsible for:

  • In coordination with Legal and Public Policy teams, building and maturing the organization’s expertise in identifying, mitigating against, and addressing emerging threats to Wikimedia’s online communities and affiliated organizations through efforts to curb internet freedom, civic spaces where our communities self-organize, and systematic efforts challenging the integrity of editorial community processes. 
  • Networking with allied organizations and individuals around the world to remain current on emerging geopolitical trends and best practices in human rights response.
  • Working collaboratively with Wikimedia project contributors and users intensively and, when appropriate, publicly to understand their environments and challenges and to work with them, in coordination with staff from other teams, on defining best practices to maintain safety in their movement activities.
  • Identifying pathways to resilience for communities and working with them, in coordination with staff from other teams, in adopting impactful, scalable approaches for quick recovery after human rights threats.
  • Understanding and providing input to the strategic goals of the Foundation’s public policy advocacy to ensure organizational alignment on best practices and clear communication on human rights challenges impacting the Foundation’s mission.
  • Working to identify other mitigation approaches, designing programs on an annual cycle in consultation with the Vice President and other stakeholders, understanding resourcing requirements to execute, and advocating for uptake by appropriate teams/departments within the Foundation or by affiliate organizations.
  • Being on call 24/7 as required to review emergency alerts to ensure proper escalation of and response to human rights threats that endanger the life and liberty of individual users.
  • Creating response plans for such threats, bringing together stakeholders as necessary from within Community Resilience & Sustainability and other teams/departments and managing the implementation of those plans, once approved.  
  • Communicating with and, within policy and protocol, supporting those who are targeted by such threats to life and liberty as a result of their good faith engagement in our movement with empathy, compassion, and calm. 
  • Reporting on your activities and the state of the world to the VP and senior executives on a regular cadence with a critical eye to what works and what doesn’t, focused on ongoing systems improvement.
  • Communicating with key stakeholders in a precise, detailed or high-level communication style, depending on the needs of the audience, organization and community.
  • Other duties as assigned.

Skills and Experience:

  • Substantial professional experience in human rights work, preferably in a geopolitical or humanitarian environment.
  • Strong networking skills and ability to process and synthesize large amounts of information on geopolitical trends and their specific impact on the organization and its stakeholders.
  • Substantial risk management experience.
  • Ability to remain calm and focused in ambiguous situations and to plan and act in circumstances where individuals may be in grave peril. (Note that this role may include exposure to troubling images and media or direct contact with individuals who have been treated inhumanely.)
  • Resilience in dealing with difficult subject matter and ability to exercise appropriate self-care in balance to periods of high intensity crisis-containment work. 
  • Strong communication skills, with the ability to summarize essentials for an executive audience and detail precise response plans and debriefing documents and to communicate with compassion and clarity.
  • Good people skills, with the ability to motivate and focus lateral teams in high intensity work situations. If necessary, the ability to build and manage dedicated support staff to this role.
  • Adaptability around online communities and technology, with the ability to master new protocols and practices and to remain open to considering unfamiliar tools.

Qualities that are important to us:

  • An interest in the role of technology in shaping society, culture, and politics and high sensitivity around culture with the goal to respect, preserve and enhance.
  • Experience with internet technologies and their impact on human rights.
  • Independence.
  • Flexibility in working hours as necessary to respond to unanticipated situations, with a willingness to work nights, weekends, or holidays when necessary and a regular ability to meet within UTC-8 business hours.
  • Willingness to undertake moderate international travel to coordinate with volunteers and affiliate organizations as well as international humanitarian organizations who may be partners in this work.
  • Written and oral fluency in English. 

Additionally, we’d love it if you have:

  • Ability to correspond in Arabic, Chinese, Farsi or Russian is a plus.

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Director of Product, Platform

Summary

The Wikimedia Foundation is looking for an experienced Director of Platform Product Management to work with Engineering, Product Management and Research leadership on developing a platform strategy for Wikipedia and other Foundation projects.  Our teams build products that enable our communities to achieve our Vision; a world in which every single human being can freely share in the sum of all knowledge.  

The Director of Product Management, Platform will be responsible for teams that build multiple components of the platform.  The platform is the base offering that products are built on.  This includes technical components, large-scale features and capabilities such as APIs, core engine, data pipelines, front-end frameworks, notifications, maps, machine learning infrastructure, authentication, authorization, and policy controls.  This is an opportunity to do good while having a high level of impact at a large-scale media property.

You are responsible for:

  • Managing, growing and developing a team of Product Managers
  • Collaborating with engineering leadership to create a strategy for Platform development, beginning with an API strategy
  • Developing a phased approach for consolidating common infrastructure and services into a platform layer
  • Leading prioritization and execution efforts for platform features and capabilities
  • Bringing Product Management thinking, including prioritization, product strategy alignment, and process development  into engineering areas 
  • Working closely with the AI/ML team in developing and setting Product-led prioritization
  • Co-creating and communicating the Platform strategy to the executive team
  • Defining and tracking key performance metrics for product initiatives and connect these metrics to overall Foundation goals
  • Helping manage communications among the product teams and the broader cross-functional organization to ensure stakeholder alignment

Skills and Experience:

  • Bachelor’s degree in a related field, or the equivalent in work related experience
  • Significant work experience in technical product management
  • Experience developing a platform strategy and executing on that change at scale 
  • Experience with REST APIs and API strategy development
  • Robust analytical, problem-solving, and conceptual skills with the ability to deliver on detail as well as strategy
  • Strong written and verbal communication skills and the ability to interact effectively and develop effective working relationships with all levels of management, staff and communities
  • Capable of managing a diverse range of responsibilities in a dynamic and results-oriented environment. Must be comfortable with evolving requirements and priorities.
  • Ability to work with a remote, global and diverse team and community

Qualities that are important to us:

  • Alignment with our mission and values
  • Resilience—we work on new and interesting problems in public and collaborative ways
  • Being open, curious, and inquiring in our work
  • Internal motivation and high standards
  • Working together for outcomes, and being willing to change course
  • Sharing a culture of constructive criticism and respect
  • Natural inclination for team collaboration and for helping colleagues succeed   

Additionally, we’d love it if you have:

  • Experience editing Wikipedia or with the Wikipedia and Wikimedia Commons communities or other collaborative enterprises
  • Experience with open source software development
  • Familiarity with artificial intelligence/machine learning platforms at scale
  • Familiarity with MediaWiki

 

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

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