Technology, Nonprofit

Wikimedia Foundation

Website
Technology, Nonprofit

Wikimedia Foundation

Website

About us

Wikimedia Foundation

The mission of the Wikimedia Foundation is to empower and engage people around the world to collect and develop educational content under a free license or in the public domain, and to disseminate it effectively and globally.

Our work culture

Option to work from home
Option to work from home
Sign language interpreters
Sign language interpreters
Allow a self-paced workload
Allow a self-paced workload
Service animals allowed
Service animals allowed
Provide an ergonomic workstation
Provide an ergonomic workstation
Accessible parking spot
Accessible parking spot
Ramp and/or elevator
Ramp and/or elevator
Flexible work and leave schedule
Flexible work and leave schedule
Accessible restroom
Accessible restroom
Sensitivity training for coworkers
Sensitivity training for coworkers
Accessible computer software
Accessible computer software
On-site counseling
On-site counseling
Screen reader software
Screen reader software
Fragrance-free workplace
Fragrance-free workplace

Our open positions

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Senior Engineering Manager

SENIOR ENGINEERING MANAGER

Summary

Love Wikipedia and its sibling projects? The Wikimedia Foundation is an inclusive employer, and we are looking for experienced engineering management to join our team, reporting to engineering leadership in Product Engineering.

This is a full time salaried position and core working hours include 11 AM ET / 10 AM CT - 5 PM ET / 4 PM CT US.

We’re a mature product organization committed to making knowledge available to everyone globally. This is an opportunity to do good while improving what we think is the best place on the internet. You know how to build a sustainable culture, showing empathy for users and employees, a collaborative mindset, and data-informed systems thinking.

In this role, you will work in a distributed remote environment, where we value teamwork and a consensus-oriented approach as we build fully open source software. You are a proactive and collaborative partner with product management, design, quality & test engineering, technical program management, and community relations. You will manage highly skilled engineers, who ship quality software used by over a billion users, empowering them to do their best work.

Travel is not currently required due to the pandemic. During normal non-pandemic times, some travel is expected, usually 3-4 times per year.

You are responsible for:

  • Fostering a supportive team environment, ensuring diverse voices are heard
  • Guiding team members with structured development techniques
  • Coaching engineers in the art and science of software engineering and evolvable software architecture
  • Participating in hiring considerate of diversity, equity, and inclusion
  • Partnering with peers on cross-team delivery and radiating organizational updates
  • Facilitating product technical strategy and roadmap setting with software engineers and technical product management
  • Supervising budget and staffing

Skills and Experience:

  • Expertise in consumer-facing internet technology for large and diverse audiences
  • History of developing high productivity engineering teams
  • BS/MS/Ph.D in Computer Science or other relevant technical field or the equivalent in work experience

Qualities that are important to us:

  • A desire to make meaningful contributions to knowledge equity, free culture, and open access
  • Clear communication in both synchronous and asynchronous channels

Additionally, we’d love it if you have:

  • Fluency in one or more regional languages of Africa or Asia
  • Familiarity with Wikipedia / wikitext / markdown editing or content management systems (e.g., MediaWiki, Drupal, WordPress)
  • Experience with service based and streaming architectures

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Paid travel to Wikimedia Foundation events all around the world!
  • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
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VP, Global Advocacy

Search for the Vice President of Global Advocacy

Wikimedia Foundation

Wikimedia envisions a world where the sum total of human knowledge is available to everyone.

The Wikimedia Foundation, the San Francisco-based nonprofit home of Wikipedia, Wikimedia Commons, and other free educational projects, serves as the hub of a global movement of hundreds of thousands of contributors collaborating to collect and share the sum of all human knowledge with the world. Wikipedia, the most prominent of the Wikimedia projects, comprises more than 55 million articles in more than 300 languages and is viewed more than 15 billion times each month from around the world.

Wikimedia’s advocacy work is focused on championing everyone’s right to free knowledge online. The Foundation protects users’ privacy and speech, and educates governments and policymakers about the importance of the free and open internet. Wikimedia believes that regardless of location or circumstance, everyone has the right to seek and share knowledge. The Foundation protects the right to speak and learn freely, shaping public policy that opens access to free online knowledge around the globe. Wikimedia defends free expression, and stands up for its users, including helping contributors respond to legal threats relating to their work on Wikimedia projects. The Foundation supports community voices, maintaining the legal protections around the world to allow volunteer contributors to take the lead on editorial decisions. And Wikimedia speaks up for free knowledge and access, increasing awareness of Wikipedia beyond North America and Europe to expand global knowledge participation. 

During a pivotal time of change, the Wikimedia Foundation seeks a Vice President (VP) of Global Advocacy. A newly created role, the VP of Global Advocacy will provide strategic leadership and direction to a currently three-person and growing team of public policy and advocacy experts on the Public Policy team. The Public Policy team works to establish and defend a legal and regulatory landscape that is essential to Wikipedia and other free educational projects, and to enable the Foundation to advance its mission amidst political, technological, and societal challenges. The VP will be an experienced public policy professional who can run campaigns on crucial issues for the Foundation’s mission, such as intermediary liability, copyright, and access to knowledge. The immediate focus of the Public Policy team is to raise Wikimedia’s profile and influence in debates that affect the ability of Wikipedia and other Wikimedia projects to function as sources of free knowledge. A member of the Legal Department, the VP will report to the General Counsel, and work closely with outside digital rights advocates and Wikimedia affiliates around the world.

The VP of Global Advocacy will address a number of essential functions including driving the development of the global advocacy strategy, providing vision, structure and strategy to a high-performing and growing Public Policy team, clarifying and delegating operational planning, and negotiating advocacy objectives within the organization’s strategy. The VP will recruit and manage diverse, exceptional global talent, oversee career development and engagement of the team, and keep the General Counsel, Executive Director, and other members of the executive team and Board of Trustees current on key policy trends and important developments. The VP is responsible for leading proactive plans to influence public policy in key areas, developing strategic plans to effectively advance the policy agenda in the face of challenges, and developing proposals, including legislative and regulatory initiatives, to support free knowledge consistent with the Wikimedia Guiding Principles. In addition, the VP will increase public engagement in Wikimedia’s policy positions, build and coordinate activism on critical issues, oversee advocacy communications strategy, and work collaboratively with other members of the Public Policy team and with other teams across the Wikimedia Foundation.

How to Apply

Screening of complete applications will begin immediately and continue until the completion of the search process. For more details, including the full position profile and to submit inquiries, nominations, referrals, or resumes with cover letters please see the website of Isaacson, Miller, Wikimedia’s search partners, at www.imsearch.com/7942.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org.

U.S. Benefits & Perks* 

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, babysitting, continuing education and much more.
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary.
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 additional paid holidays, including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program. 
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses.
  • Remote and flexible work schedules available.
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax.
  • Paid travel to Wikimedia Foundation events all around the world.
  • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience.
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people.

*Please note that for remote roles located outside of the United States, we defer to our PEO  to ensure alignment with local labor laws.

 

Apply Now
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Trust & Safety Specialist (Disinformation)

TRUST & SAFETY SPECIALIST (DISINFORMATION)

Summary

The Wikimedia Foundation is seeking a Trust & Safety Specialist focused primarily on Disinformation to join the Legal department to help advance the Wikimedia movement’s vision of every human being able to freely share in the sum of all knowledge; as well as its strategic direction - that by 2030, Wikimedia will become the essential infrastructure of the ecosystem of free knowledge, and anyone who shares our vision will be able to join us

The Trust & Safety Specialist (Disinformation) will work closely with others on the Trust & Safety Disinformation team to help protect knowledge integrity on the platform, thoroughly investigating and responding as directed to threats to knowledge integrity. The specialists’ key focus in this regard will be English, Arabic, Farsi or Russian language projects. They also serve standard online trust and safety functions of empowering and engaging people involved in or impacted by the Wikimedia movement. They support the resilience of the communities we support through investigating threats of violence and other threats to the safety of the Wikimedia projects, communities and the public; contributing to the investigation and mitigation of technical attacks and social disruption; and facilitating the work of our vast community of international volunteers. 

The successful Trust & Safety Disinformation Specialist will collaborate respectfully with others, encourage collegial engagement, treat private information with discretion, demonstrate empathy in their communications with others, be creative and open to new solutions, be supportive of other Specialists, and be flexible in assignments. The Specialist steps into difficult discussions and situations, including those that may involve graphic imagery such as terrorism content, and explains details and context as needed to promote effective resolution, mutual understanding, and civil communication. This is a sometimes chaotic and challenging environment that offers best opportunities for those who thrive working both independently and with others. This role reports to the Trust & Safety Manager, Disinformation.

You are responsible for: 

  • Collaborating closely with other Trust & Safety staff in partnership with the communities to evaluate, process and appropriately address threats to knowledge integrity on the platform. 
  • Working with other Trust & Safety staff to evaluate, process and appropriately escalate inappropriate content and threats against the safety of volunteers or the public. This work may include evaluating threats of self-violence or terrorism, or processing inappropriate imagery, including imagery involving minors. This involves supporting the team to ensure 24/7 coverage for emergencies. 
  • Supporting Trust and Safety investigations on online or offline harassment and event safety cases.
  • Stepping into difficult discussions and situations to provide details and context to promote effective resolution, mutual understanding, and civil communication.
  • Liaising with, and supporting the work of key community groups that support the integrity of the platform, including facilitating their access to engineering and other resources within the Wikimedia Foundation.
  • Assisting with correspondence management, which will include answering questions from volunteers and other stakeholders in a timely, efficient, and respectful manner.
  • Collaborating with the wider Anti-Disinformation program and Trust & Safety staff to evaluate, process and appropriately address technical threats to the platform and the communities we support.
  • Building relationships with Wikimedians from around the world, including key volunteer community members.
  • Keeping up with, and reporting on key developments in the Wikimedia movement.
  • Performing other duties, as required.

Skills and Experience:

  • Experience with Incident Response.
  • Strong critical and contextual thinking skills with a bias toward action in ambiguous situations.
  • Strong commitment to knowledge integrity issues, including a willingness to work with our community on disinformation matters and to report illegal material to law enforcement with appropriate follow up as necessary.
  • Strong commitment to child protection issues, including a willingness to work significantly with our community on such matters and to report illegal material to law enforcement with appropriate follow up as necessary.
  • Strong desire to approach work in a collaborative way to help colleagues succeed
  • Outstanding organizational and interpersonal communication skills
  • Ability to communicate compassionately and professionally with key stakeholders
  • Ability to adapt communication depending on context, and audience: from precisely detailed to clear and simple
  • Resilient and self-reliant; tolerates ambiguity and maintains positive, values respectful professional relationships.
  • Resilience in dealing with difficult subject matter.
  • Fluency in English and native command of Arabic, Farsi, or Russian
  • BA/BS or above.

Additionally, we’d love it if you have: 

  • CISSP/GIAC or equivalent certification in cyber or information security
  • Experience with Threat Modeling and Risk Assessments.
  • Experience and/or training in project and people management (volunteer capacity applies) or mediation.
  • Experience recruiting, motivating and organizing online volunteers.
  • Experience with CRM and ticketing systems, and artificial languages like SQL, PHP, and Python.

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Eligible international workers' benefits are specific to their location and dependent on their employer of record

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Diversity and inclusion information for Wikimedia workers, by the numbers
Wikimania 2019
Annual Report - 2017 

This is Wikimedia Foundation 
Facts Matter
Our Projects
Fundraising Report

Apply Now
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Technical Recruiter (Contract)

TECHNICAL RECRUITER

Location:  Remote (US or International)
Duration: Estimated through December 31, 2021
Hours: 40 hours per week

Job Description Summary: 

The Wikimedia Foundation is seeking a contract Technical Recruiter to join our global recruiting team in supporting hiring across all technical functions of the organization. This is a high touch position requiring a passion for developing strong internal and external relationships, providing flawless candidate experiences, utilizing creative sourcing strategies and critical thinking skills when assessing talent. We value, and have made progress in, building a diverse team at Wikimedia and would like to intentionally grow our team to continue fostering a diverse and inclusive workplace across the foundation.

Responsibilities:

  • Manage full cycle recruiting process for assigned positions: shepherding and supporting the process appropriately in order to meet hiring goals (from assisting hiring managers with job description development, screening/sourcing, interview phase through to offer negotiation and close).
  • Screen inbound applicants and identify and engage passive candidates through creative sourcing techniques with mindfulness around building a more diverse pipeline and maintaining a consistent and inclusive interview process.
  • Lead kick-off meetings, regular check-ins and debriefs with hiring managers and interview teams to calibrate as needed.
  • Ensure we provide a thoughtful, genuine and memorable candidate experience.
  • Flexibility to support the existing recruiting team as needed to work with various departments and business functions to build relationships across the organization.
  • Ability to learn and uphold internal processes and steward inclusive hiring practices with care and attention to detail.
  • Support outreach efforts via recruiting conferences, career fairs and workshops via strategic networking opportunities.

Qualifications:

  • 4+ years of full-cycle recruiting experience in technical roles.
  • Extensive experience screening, sourcing, interviewing, negotiating with and closing top candidates.
  • Ability to build strong internal and external relationships and establish trust and credibility quickly by maintaining clear, authentic and proactive communication.
  • Organized and diligent by nature with a self-starter mentality and strong sense of urgency and attention to detail.
  • Value the importance of having a deep understanding and context for the roles and hiring teams you support.
  • Experience and willingness to recruit for both technical and non-technical roles.
  • Global hiring experience a plus; ability to support different time zones is a must.
  • Experience using Greenhouse and utilizing sourcing tools a plus.

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Staff Software Engineer, Trust and Safety Tools

STAFF SOFTWARE ENGINEER, TRUST AND SAFETY TOOLS

Summary

The Trust & Safety Engineering Team at Wikimedia Foundation is looking for Staff Software Engineers to help build features that protect our users’ privacy and safety on all of our Wikimedia projects, including Wikipedia. This role is full-time, 100% remote, and global.

The T&S Engineering Team is a new, interdisciplinary product team developing tools that help our T&S staff and the volunteer admins they work with to enforce policy, procedure, and laws across our projects and communities. This includes some light data analysis tools and some enforcement tools.

The daily work will include contributing new patches or pull requests for existing features, generating requirements and prototypes for new features, estimating new work, collaborating with a designer, or helping a volunteer engineer get their code shaped up. The stakeholders will be Trust & Safety experts that cross disciplines from Legal to Security as well as all the users impacted by these topics. 

Stopping harassment on our projects is a pillar of our Foundation’s strategy and planning for the future. This team will work alongside the Anti-Harassment Team, which has been around for a few years. This team will be focused on tools that help protect and empower the most vulnerable people in our communities. This is important, highly visible work. 

Because of the sensitive nature of the tools we build, our work is highly collaborative and heavily tested. We interact with database administrators, security engineers, and other teams on a regular basis. We value communication, enthusiasm, and eagerness to learn as much as certificates or degrees.

We use open source tools as much as possible, and always open source our own work (check out our Github). PHP and JavaScript make up most of our code, but we value using the right tool for the job. Developers at the Foundation have autonomy and responsibility, and can have a large and immediate impact on the future of the site and the movement. 

Responsibilities

  • Develop, test, and deploy new features, improvements and upgrades to various systems and tools used by administrators and staff
  • Work with Foundation staff and volunteers on software design, development, testing and evaluation of potential technical solutions
  • Ensure positive and constructive discussions with the community and the Foundation
  • Work and communicate effectively within a small team distributed across multiple time zones

Requirements

  • Education and/or experience with Object-Oriented development using a scripting language (such as PHP, Python, Ruby, or JavaScript). Most of our work is in PHP and JavaScript
  • Interest in front-end web application development skills
  • Openness to working with a diverse and geographically distributed team
  • Strong written communication skills as our collaboration largely happens online
  • Bachelor’s degree in CS or related field or the equivalent in work related experience

Nice to Haves

  • Experience mentoring other developers
  • Experience with online community moderation or anti-harassment tools
  • Experience with unit testing and integration testing and agile methodologies
  • Experience with MediaWiki development or as a contributor to Wikimedia projects
  • Experience with machine learning or AI technologies

Show us your stuff!

If you have any existing open source software that you've developed (these could be your own software or patches to other packages), please share the URLs for the source. Links to GitHub, etc. are exceptionally useful. This is optional and your candidacy will not be negatively impacted if you don’t have public work to share.

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Paid travel to Wikimedia Foundation events all around the world!
  • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
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Oops! Something went wrong while submitting the form.
Staff Site Reliability Engineer, Infrastructure Foundations

Staff Site Reliability Engineer, Infrastructure Foundations

Summary

The Wikimedia Foundation is looking for a Site Reliability Engineer to join our team, reporting to the Engineering Manager of the Infrastructure Foundations team. As the Site Reliability Engineer, you will be responsible for ensuring our global top-15 web site, our public facing services, and underlying infrastructure are healthy and developing further in support of Wikimedia’s mission.

We operate AS 14907 out of multiple data centers in the US, Europe, and Asia, with a global backhaul network and an open peering policy. We apply software engineering practices in our operations, and we publish all of our documentation, code and configuration as open source.

We are a globally distributed and diverse team of engineers with a drive to explore, experiment and embrace new technologies. If you find what we do interesting, if you are up to the challenge of improving the reliability and delivery of one of the Internet’s top 15 websites, and you enjoy the idea of working in a remote-first role, we may just be the right place for you.

You are responsible for:

  • Design, install and administer the global networking infrastructure, including edge, backbone & core network routing, data center access layer switching and network security
  • Design and implement routing policies, VLAN topologies, and IP addressing plans
  • Investigate and troubleshoot unexpected network and/or systems issues, including routine traffic engineering and DDoS detection, mitigation and prevention
  • Manage and implement peering relationships
  • Maintain and integrate with data in our single source of truth system (Netbox), and code and configuration in our configuration management tools
  • Assist in the design and integration of virtual networks for containers and virtualization
  • Assist in or lead incident response, diagnosis and follow-up on system outages or alerts across Wikimedia’s production infrastructure
  • Mentor peers in your areas of technical and operational strength
  • Share our values and work in accordance with them

Skills and Experience:

  • 5+ years experience in an SRE/Operations/DevOps role as part of a team
  • Hands-on experience configuring routers and switches (we use primarily Juniper gear)
  • Solid understanding of standard switching and routing protocols and technologies (BGP, OSPF/ISIS, VRRP, VXLAN)
  • Experience designing and configuring data center access layer topologies
  • Experience with complex global routing topologies
  • Experience with shell and scripting languages used in an SRE/Operations engineering context (Python, Go, Bash, etc.), and configuration management tools (Puppet, Ansible, etc.)
  • History of automating tasks and processes, identifying process gaps and finding automation opportunities
  • Strong English language skills and ability to work independently, as an effective part of a globally distributed team
  • B.S. or M.S. in Computer Science or equivalent work experience

Additionally, we’d love it if you have:

  • Past experience with free/open source software development, or being part of an open source community
  • Past experience with Linux systems engineering and/or software engineering

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Paid travel to Wikimedia Foundation events all around the world!
  • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Site Reliability Engineer, Wikimedia Cloud Services

Site Reliability Engineer, Wikimedia Cloud Services

Summary

The Wikimedia Foundation is looking for a Site Reliability Engineer to join our team, reporting to the manager of Cloud Services. As the Site Reliability Engineer, you will be responsible for maintaining the platforms and services for the Wikimedia Technology Community. In this role, you will maintain, upgrade and add new services to our existing cloud, data, and kubernetes infrastructure.

Come work within the Technology department at the Wikimedia Foundation! Cloud Services curates environments that host tools and services utilized across Wikimedia projects. A significant portion of edit traffic on Wikipedia for example, is done by community developed tools we host! 

Our team maintains Infrastructure as a Service, Platform as a Service, and Data as a Service products. The team works in partnership (our puppet repo is public! And yes, you can contribute to it!) with the larger Wikimedia volunteer community to manage these environments.  Candidates should be comfortable communicating in public and asynchronous ways with volunteers and developers from around the world.

You’ll work remotely with a full-time distributed team, with members spread between Europe and North America, and need to overlap (UTC-4 to UTC+2) working hours.  Some examples of the type of work you’ll be doing include:

And the backlog has even more details!

You are responsible for:

  • Performing day-to-day operational tasks on Wikimedia’s Cloud Services infrastructure (deployment, maintenance, configuration, troubleshooting). Develop and support automation tools and processes in support of these tasks.
  • Participating in on-call rotation and support in a 24x7 environment

Skills and Experience:

  • Comfortable working and thriving within a Linux ecosystem
  • Software development skills in at least one of the following languages: Python, Go, Javascript, and/or Ruby
  • B.S. or M.S. in Computer Science or related field or equivalent in related work experience.

Qualities that are important to us:

  • Share our values, appreciate our code of conduct, support our team norms, and work in accordance with all three
  • Strong English language skills and ability to work independently, as an effective part of a globally distributed team
  • Support of our users (volunteer and staff developers) using our service offerings
  • Passionate about the value of learning and growing together  

Additionally, we’d love it if you have:

  • Interest in open source software projects and communities
  • Utilized configuration management tools such as Puppet, Ansible, Chef, and SaltStack
  • Experience in designing and operating Ceph or similar distributed storage clusters in production environments
  • Built data pipelines and or worked with streaming real time data
  • Used Kubernetes, Docker Swarm, Mesos, or similar container orchestration platforms
  • Operated an elastic computing environment such as OpenStack or Cloudstack
  • Operated Open Source database systems like MySQL and Postgres
  • Experience in serverless computing environments
  • Linux systems troubleshooting and debugging skills
  •  

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Site Reliability Engineer

Summary

We are searching for a Site Reliability Engineer with source code control and CI/CD implementation experience to support our new Gitlab project.

We are a distributed and diverse team of engineers with a drive to explore, experiment and embrace new technologies. During the past few years we have been transitioning our platform from a monolith to a hybrid, microservices architecture, and started migrating our microservices onto Kubernetes. We’ve adopted Elastic Stack and Prometheus as our de facto logging and monitoring platforms and are improving our automation (we ❤️ automation).

If you find what we do interesting and you enjoy the idea of working with a globally distributed team, you might be just the person we need. Come as you are!

Responsibilities

  • Implementation and maintenance of the infrastructure for Gitlab Community Edition hosted on premises. 
  • Assistance in the architectural design of this service and its operation at scale
  • Use of configuration management and deployment tools 
  • Monitoring of systems and services, optimization of performance and resource utilization
  • Design and implementation of Logging and Backup 
  • Incident response, diagnosis and follow-up on system outages or alerts
  • Assistance in software updates
  • Share our values and work in accordance with them

Qualifications

  • 3+ years experience in an SRE/Operations/DevOps role as part of a team
  • Experience with highly available database systems, especially Postgres
  • Experience with managing highly available infrastructure based on Kubernetes 
  • Comfortable with shell and scripting languages used in an SRE/Operations engineering context (Python, Go, Bash, Ruby, etc.)
  • Experience in writing and maintaining helm charts
  • Experience with package management for operating systems (Debian, etc)
  • Comfortable with Open Source configuration management and orchestration tools (Puppet, Ansible, Chef, SaltStack, etc., we use Puppet)
  • Aptitude for automation and streamlining of tasks
  • Strong English language skills and ability to work independently, as an effective part of a globally distributed team
  • B.S. or M.S. in Computer Science or equivalent work experience
  • Located within the UTC+3 - UTC-8 time zones for easier alignment with existing team mix

Pluses

  • Experience with Gitlab CE hosted on premises
  • Experience with other CI/CD systems (Jenkins, Zuul, etc.)
  • Experience with advanced distributed storage (Swift, etc)
  • Experience with the use, maintenance and configuration of monitoring, metrics and logging infrastructure (Prometheus, Grafana, ELK, Icinga/Nagios,  Graphite, etc.)
  • Track record of open source contributions is a major plus
  • Experience administering Ruby on Rails applications

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Paid travel to Wikimedia Foundation events all around the world!
  • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior Technical Program Manager

This is a remote position to work during  the US east coast time zone (UTC/GMT -5) during standard time and −4 hours (UTC/GMT -4) 

Summary                 

The Wikimedia Foundation is a non-profit organization supporting Wikipedia and a suite of other wiki projects. We operate one of the world’s top ten websites and have global reach and impact. Innovation is critical to our mission to support every human in sharing knowledge.

We are looking for a Senior Technical Program Manager to work with 2-3 feature teams within the Product department.  

We are looking for someone who will become a trusted partner and a key member of the Product department, as well as someone who is passionate about making operational excellence a prominent part of our daily work.

Responsibilities:

  • Drive projects and initiatives to completion across multiple cross-functional product teams
  • Identify stakeholders and keep them informed of progress and blockers
  • Manage sequencing of tasks, projects, and dependencies 
  • Increase team effectiveness using elements of Scrum, Kanban and other frameworks
  • Promote a culture of continuous improvement 
  • Motivate individuals to follow through on team commitments
  • Ensure that teams align their decisions with organizational goals
  • Facilitate project planning, standups, estimations, retrospectives, backlog  refinement, roles and responsibilities, and other team ceremonies
  • Plan and lead team offsites 
  • Develop and support healthy team dynamics
  • Promote a team culture that welcomes diverse perspectives
  • Partner with Product Managers and Engineering Managers while also consulting expert judgment of the team

Skills and experience

  • 5+ years experience managing the release of customer-facing software from concept to production, or equivalent work experience
  • Ability to work across multiple teams and contexts
  • Strong interpersonal communications skills 
  • Solid command of Agile principles and approaches 
  • Strong knowledge of theoretical and practical aspects of project management including identifying stakeholders, defining requirements, work breakdown, crafting schedules, ensuring testing, and facilitating implementation
  • Strong prioritization, organization, planning, and time management skills
  • Experience with deciding  when to pursue escalation 
  • Experience with using project management software (e.g., JIRA, Trello, Asana, MS Project, etc.) - we use Phabricator
  • Fluent in spoken and written English

Qualities that are important to us

  • Ability build rapport with distributed teams representing various cultures and featuring different communication and learning styles
  • A good listener whose people skills include servant leadership, empathy, diplomacy, and negotiation of needs
  • Ability to build relationships and trust, influence without authority, and enforce accountability
  • Detail-oriented with strong followthrough and an ability to keep the big picture in mind 
  • Ability to anticipate risks and resolve conflicts, particularly in an environment where many voices are present and decisions are often made by consensus
  • Passion for process improvement & knowledge sharing and a focus on actionable iteration

Nice to have

  • Experience working in an international organization that has a distributed staff, including experience with videoconferencing software and good practices thereof
  • Experience working with volunteer communities, professionally or otherwise

Passionate about open source products, free knowledge, and Wikimedia’s mission

 

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Paid travel to Wikimedia Foundation events all around the world!
  • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior Software Engineer, Wikimedia Enterprise

Senior Software Engineer

Summary

The Wikimedia Foundation is looking for a Senior Software Engineer to join our team, reporting to the team Product Manager. As the Senior Software Engineer, you will be a core member of the Wikimedia Enterprise engineering team and will contribute heavily to some of the high impact challenges behind innovating, building, and maintaining Wikipedia’s data feeds for high volume reusers. You will also be a leader in the long term strategy of the project, working with tech leadership to propose infrastructure that meets goals of our movement and the needs of our customers. In this role, you will become an expert on AWS and the tradeoffs of different infrastructure setups for short and long term sustainability of large scale data products. You will work directly with tech and product leadership to craft strategy, and directly with the engineering team to build better software that will meet requirements from our customers.

We are a distributed and diverse team of engineers with a drive to explore, experiment, and embrace new technologies. We act sort of like a startup within the Wikimedia Foundation: we build quickly, deploy often, and our work has a very high impact on the global knowledge ecosystem.

If you are up to the challenge of working on something fast paced, of creating services that will revolutionize the systems distributing our knowledge for billions of people across the world, and enjoy the idea of working with a globally distributed team, you might be just the person we need. 

Read more about the project in WIRED and Insider.

You are responsible for:

  • Bringing your creativity to improve our current infrastructure
  • Being a key part of planning our future technical roadmap
  • Maintaining and improving the reliability of highly used commercial data feeds 
  • Supporting new code/feature deployments
  • Troubleshooting, debugging and following-up on emerging issues in our application stack and its surroundings
  • Being the interface between the Wikimedia Foundation’s SRE team and Wikimedia Enterprise
  • Assisting in the architectural design of new services and making them operate at scale
  • Incident response, diagnosis and follow-up on system outages or alerts across Wikimedia Enterprise’s production infrastructure
  • Sharing our values and work in accordance with them

Skills and Experience:

  • 3+ years experience in an SRE/Operations/DevOps role as part of a team
  • Being comfortable working in a semi-ambiguous environment, similar to that of a startup
  • Experience in supporting complex web applications running on Amazon Web Services or other comparable cloud platforms
  • Experience working with Kafka or similar distributed event processing systems
  • Experience working with Nodejs and Go applications
  • Comfortable with configuration management and orchestration tools (ECS, Kubernetes), and modern observability infrastructure (monitoring, metrics and logging)
  • Aptitude for automation and streamlining of tasks
  • Comfortable with shell and scripting languages used in an SRE/Operations engineering context (e.g. Python, Go, Bash, Ruby, etc.)
  • Good understanding of Linux/Unix fundamentals and debugging skills
  • Strong English language skills and ability to work independently, as an effective part of a globally distributed team
  • B.S. or M.S. in Computer Science or equivalent in related work experience

Qualities that are important to us:

  • Track record of open source contributions is highly appreciated
  • Experience with non-cloud hosted infrastructure
  • Startup experience is a plus
  • Remote work experience with a highly distributed team

Additionally, we’d love it if you have:

  • Fluency in languages other than English

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior Site Reliability Engineer, Search Platform

Senior Site Reliability Engineer

Summary

The Wikimedia Foundation is looking for a Senior Site Reliability Engineer to join our team, reporting to the Search Platform Engineering Manager. As the Senior Site Reliability Engineer, you will be responsible for supporting, maintaining and extending Wikidata Query Service (WDQS), the essential infrastructure that supports querying Wikidata and our Search infrastructure, powering the searchbox on Wikipedias and other higher level features.

The Search Platform team is dedicated to “help people easily discover knowledge on Wikipedia and its sister projects by providing tools and infrastructure for casual readers and expert users with precise needs, while maintaining a strong emphasis on privacy.” We are a mixed-skill team composed of software engineers, a computational linguist, and a site reliability engineer. We are responsible for Search and the Wikidata Query Service. We are a fully remote team, spread across UTC-8 to UTC+1 timezones. When the world is not locked down by a pandemic, we see each other in person two or three times per year.

Wikidata Query Service is a SPARQL endpoint, backed by a graph database (more precisely an RDF Triple Store) that is live updated from Wikidata. WDQS provides the means to query Wikidata, to ask questions that would otherwise be impossible to answer, and to provide the base infrastructure on which our community can build tools and bots to query and edit Wikidata. We’ve written a great blog post if you want more context.

Wikidata has recently reached item number 10’000’000. Our graph database contains almost 12 billion triples, and has grown by over 250 million triples over the last three months. This is one of the largest public SPARQL endpoints on the internet. You would be helping us support this rapid growth.

CirrusSearch is the Mediawiki extension, backed by Elasticsearch, that provides Search capabilities to all of our wikis, serving around 2000 requests per second. We do Machine Learning Ranking and other data centric approaches to Search, supported by Kafka and Hadoop.

Your job as part of this team would be to use your skills to help us maintain and scale the Wikidata Query Service and Search. Your first project is likely to be setting up an Apache Flink cluster on Kubernetes that will allow us to update Wikidata Query Service more efficiently. This platform has the potential to become our new standard for stateful stream processing across the Foundation.

Here are some examples of projects we have been (or still are) working on:

  • Rearchitecting and rewriting the update process that ships data from Wikidata to WDQS, introducing Apache Flink as a stateful event processing framework.
  • Integrating Wikidata and Search.
  • Maintaining the beta Wikimedia Commons Query Service (WCQS) SPARQL endpoint and upgrading it to production status.
  • Rearchitecting our Elasticsearch cluster to allow for additional growth in the size of our indices, splitting into more independent Elasticsearch clusters.

You are responsible for:

  • Deployment, scaling, monitoring, provisioning and support of our Search and SPARQL endpoints
  • Providing guidance and expertise to the team on productionizing our applications

Skills and Experience:

  • Experience as a Site Reliability Engineer, experience working on bare metal is a plus.
  • Experience with Configuration Management Systems (Puppet, Ansible, …)
  • Experience in supporting highly available and high-traffic web-facing applications.
  • Be open to supporting JVM-based applications.
  • English language skills and ability to work independently, as an effective part of a globally distributed team.
  • B.S. or M.S. in Computer Science, related field, or equivalent in related work experience. Do not feel you need a degree to apply; we value hands-on experience most of all.

Qualities that are important to us:  

Additionally, we’d love it if you have:

  • Experience with search
  • Experience with graph databases, in particular RDF / SPARQL
  • Experience with event streaming platforms (Kafka or similar)

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Paid travel to Wikimedia Foundation events all around the world!
  • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
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Senior Program Officer, Community Resources

SENIOR PROGRAM OFFICER, COMMUNITY RESOURCES

Summary

Wikipedia and its sister projects are created by volunteers. They curate the knowledge that the world has come to rely on.  The Senior Program Officer is charged with co-designing and implementing a grantmaking strategy to 1) Grow our communities of volunteers, especially in places in the world that are just coming online, 2) Empower our existing communities to be more effective in their work and 3) Ensure that community investments are made more equitably around the world.  You will do this by making grants to our Wikimedia affiliates and free knowledge ecosystem partners and individuals, with an emphasis on those who are organizing seedling efforts to sprout communities in emerging parts of the world. It is an exciting time to join a team and help define the path forward for the grant programs. 

This Senior Program Officer will also manage one the current grant program which support the growth of emerging communities that have annual programs and operating expenses with previous experience with funding mechanisms. The program is run through a participatory grantmaking process and a focus on supporting programs that help diversify the knowledge content. They will work together with participatory grant committee members, grant applicants and grantees, and members of the Community Resources team.

This is a remote role and interested applicants from outside of the US are encouraged to apply.

You are responsible for:

  • Contributing to the strategic direction of the team
    • Continually develop the program to support the priorities of the Foundation and the goals of the Wikimedia movement
    • Support the development and implementation of a measurement and evaluation system to track ongoing progress for the grants program
    • Ability to proactively network, identify, and recruit prospective grantees
    • Apply your domain expertise in free knowledge ecosystems and volunteer communities to support the design and implementation of solutions that achieve the desired outcomes of the 2030 Strategic Direction and Movement Strategy
  • Supporting the grants cycle
    • Oversee one of the grants proposal process from start to finish
    • Manage communications related to the grants cycle
    • Work closely with grant applicants in the preparation of their proposals and reports, providing guidance on strategic planning, programming, staffing, board development, and financial management
    • Support due diligence and eligibility reviews for interested organizations
    • Coordinate WMF staff, committee, and community inputs following the grants process, and ensure timely creation of expert materials in preparation for proposal review
    • Work together with the Grants Administrator and the Finance & Administration team to obtain approvals, disburse and track grant funds, and ensure that accurate data is maintained in the Fluxx grants database
    • Evaluate the annual plan grant process after each round, summarize feedback and implement recommendations for process improvements
    • Review mid-term and final grant reports, provide feedback to grantee, and share findings with committee, fellow staff, and the community at large
    • Support grant analysis on impact of funds, share results publicly
    • Hold regular meetings with grantees
    • Conduct site visits, perform on-site financial review, and document and share learning with relevant stakeholders
    • Update the grants space on Meta wiki as needed
  • Facilitating the grants committees’ participatory decision-making
    • Recruit and orient new committee members
    • Facilitate regular committee meetings
    • Create and analyze the results of surveys and other assessment tools at all stages of the review process
    • Co-create and publish detailed public staff assessments of each proposal
    • Create or coordinate analysis, including detailed financial analysis, and oversee all material in preparation for deliberations, and be prepared to field detailed questions about proposals and analysis from the committee during the deliberations

Skills and Experience:

  • Solid knowledge of community-based or place-based grantmaking
  • Experience in nonprofit capacity building as a funder, consultant, or nonprofit leader
  • Strong strategic and analytical skills and creative problem-solving ability
  • Excellent organizational skills and judgment; ability to prioritize work, manage time and multiple priorities, and meet deadlines;
  • Attention to detail and accuracy as well as the ability to set realistic goals and objectives
  • Proven ability to create constructive partnerships with the Wikimedia community, stakeholders, and fund-seekers: skills in facilitating engaging, motivating, coordinating and supporting volunteer communities, and in negotiating the sometimes chaotic and contentious nature of free-thinking communities
  • An open and transparent communication style; ability to engage and have dialog with individuals in a public setting and in a non-polarizing way
  • Willingness to accommodate scheduling requirements of frequent interactions across time zones, with individuals and organizations across the world
  • Proven English proficiency in written and spoken communication, including speaking in front of large groups and reacting publicly in high pressure situations, and comfort in producing widely distributed written material
  • Fluency in another language other than English, preferably in an East and Southeast Asian language
  • A global perspective, with significant experience living or working internationally
  • Demonstrated commitment to and belief in equity, inclusion, and diversity
  • This position may require 3-6 international trips each year when circumstances allow

Additionally, we’d love it if you have:

  • Experience in grantmaking, particularly in an international context
  • Experience working with online communities, particularly in the free knowledge movement
  • Experience in participatory decision making structures
  • Passion for or experience contributing to Wikipedia/Wikimedia project

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Paid travel to Wikimedia Foundation events all around the world!
  • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior Manager, Movement Communications

SENIOR MANAGER, MOVEMENT COMMUNICATIONS

Summary

The Wikimedia Foundation is seeking a Senior Manager, Movement Communications to:

  • Lead the implementation of our agile movement communications strategy: Help build a consistent narrative and shared movement story that showcases the contributions of the global movement and reflects our work to further the movement’s mission. 
  • Help to explain the power and value of the movement: Establish connections within and across the movement, encourage the development of beneficial relationships, curate conversations, and support related initiatives by means of an agile movement communications strategy.
  • Work to make our movement communications equitable and inclusive: Seize opportunities to increase representational equity by identifying and working collectively to address communication gaps among underrepresented and less vocal groups in the movement. Engage with the parts of our movement that  generally have not participated in large-scale or movement-wide conversations.
  • Prove that it’s working: Establish metrics to help measure successes and challenges to move us towards equitable and concrete understandings of dissent, agreement, and shared commitment.
  • Lead the team: Reporting to the Director of Movement Communications, you will build & lead the team that supports this work.

You are responsible for:

  • People Management: Establish operational objectives and work plans for the movement communications team including delegating assignments to movement communications specialists. 
  • Budget Management: Work closely with the Director of Movement Communications to establish and ensure adherence to budgets, schedules, work plans, and performance requirements for the team.
  • Listening: Strengthen staff communication capabilities and capacity in order to improve  understanding of and response to movement needs.
  • Storytelling: Tell a shared movement story that showcases the contributions of the global movement and reflects the Foundation’s work to further the movement’s mission. 
  • Building Trust: Communicate the Foundation’s movement-facing work with context as it relates to the Foundation’s ethos and values – particularly transparency.
  • Building Relationships: Develop and implement policies, protocols, and strategic plans to extend and foster healthy relationships between Foundation staff and all of the movement on an ongoing basis.
  • Building Awareness: Work closely with other teams in the Communications department to ensure that we build our awareness and that our external communications integrate movement priorities & stories.
  • Collaboration: Collaborate stakeholders across the movement to support building an equitable and welcoming atmosphere where many cultures thrive. Work closely with our product & technology departments on rolling out our product roadmap.

Skills and Experience:

  • Extensive experience as a people manager in a volunteer movement, a global not-for-profit, community or political organizing, or a related field. 
  • Experience creating and implementing successful agile communications strategies across multiple channels and platforms with collaborative outcomes.
  • Experience managing staff in a distributed workforce.
  • Demonstrated experience in developing and maintaining strong relationships around the world
  • Expertise in balancing the needs of multiple stakeholders across different cultures and timezones.
  • Experience in cross-cultural communications, including communicating across multiple languages.

Qualities that are important to us:

  • Mission Driven: You believe in the power of inclusive communication and movement building to make free knowledge accessible to everyone. 
  • Openness and Curiosity: We work on new and interesting problems in public and collaborative ways.
  • Resilience: Working together for outcomes, willingness to change course when warranted and motivated by high standards.
  • Positivity: Sharing a culture of constructive criticism and respect.
  • Team-oriented: Natural inclination for team collaboration and for helping colleagues succeed 
  • Intentionally inclusive: Strong personal values related to participation, equity, and diversity in global movements

Additionally, we’d love it if you have:

  • Technical experience and an understanding of digital platforms and movements.
  • A strong international perspective with experience working in Africa, India, East Asia, the Middle East, or Latin America is highly valued.
  • Experience developing programs for emerging markets or audiences with limited access to high-speed internet.
  • Experience with crisis communications.
  • Familiarity or direct experience with free knowledge communities, the education sector, and/or open source culture.

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Paid travel to Wikimedia Foundation events all around the world!
  • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior Frontend Developer, Online Fundraising

Summary

The Wikimedia Foundation’s Online Fundraising team is looking for an experienced developer to join our team as Senior Frontend Developer, Online Fundraising, reporting to the Sr. Manager, Growth and Innovation. As the Senior Frontend Developer, Online Fundraising, you will work closely with our creative leads to implement innovations in our front-end flow that enable us to reach our $100M+ revenue goals and increase progress for our key performance indicators. You will work with our Lead Developer to maintain our front-end codebase, identify areas of improvement in the donor experience, and implement technical solutions that enable donor acquisition, retention, and engagement. 

Please note: If your experience looks a little different from what we’ve identified and you think you’d be great in this role, we’d love to learn more about you.

You will be responsible for:

  • Using HTML, CSS and Javascript to create and modify donation pages and banners.
  • Developing, testing, and deploying improvements and upgrades to the user interface and experience across various content channels managed by the Online Fundraising team. 
  • Supporting our Lead Developer in maintaining our front-end code base by implementing version control improvements, refactoring our code base as necessary, and creating documentation. 
  • Supporting our Sr. Manager, Lead Developer, and Designers in identifying our highest value optimization priorities and implementing a roadmap to achieve them.
  • Liaising with stakeholders in other departments, including fundraising engineers, product managers, etc. to ensure we’re providing an optimized front-end fundraising experience.

Skills and Experience:

  • You will be mostly working with JavaScript, CSS, and HTML5. There may be an occasional need to work with PHP.
  • Experience with MediaWiki markup is a big plus, but can be achieved on the job.
  • Experience working with cross-functional teams to ship products and/or project management with multi-stakeholder needs.
  • Bachelor’s degree in CS or related field or the equivalent in work related experience.

Qualities that are important to us:

  • Strong written communication skills as our collaboration largely happens online.
  • The ability to work and communicate effectively within a large team distributed across multiple time zones and with varying degrees of technical proficiency.
  • Values alignment and appreciation for the Wikimedia movement’s vision of making humanity’s knowledge accessible to everyone on the planet.

Additionally, we’d love it if you have:

  • Experience as a contributor to Wikimedia projects as an editor, developer, or in other capacity.
  • Experience with bug tracking and product management tools like Asana or Phabricator.
  • Familiarity with A/B testing and contributing iterative enhancements to online products.

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Paid travel to Wikimedia Foundation events all around the world!
  • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior Data Analyst (Contract)

SENIOR DATA ANALYST (CONTRACT)

This is a one-year contract with the potential to extend.

Summary

The fundraising team at the Wikimedia Foundation conducts worldwide campaigns across nearly 40 countries and 20 languages, collecting small donations (averaging about $15) as well as larger offline donations to support the Wikimedia Foundation’s mission to empower and engage people around the world with free knowledge. The Fundraising Operations team is looking for an experienced Senior Data Analyst to join our team, to support the process of making data driven decisions to improve the effectiveness of our fundraising strategies, while staying true to our values of openness, transparency and respect of user privacy. This will be a full time (40 hours/week) contractor position. As the Senior Data Analyst, you will be reporting to and work closely with the Lead Data Strategist to support, optimize and enhance the real-time reporting structure that powers the Fundraising Analytics team - as well using that infrastructure to generate powerful insights that inform the strategy of the Fundraising team at large. 

In this role, you will work with fellow data professionals, technologists, and fundraisers to automate data flows, provide clean and aggregated fundraising data to generate actionable insights to optimize fundraising outcomes. You will work with data from a wide variety of countries and donation streams, and you will need to present this data to stakeholders at a variety of levels of abstraction.

You are responsible for:

  • Delivering actionable insights and analysis on global fundraising campaigns and fundraising strategic objectives to technical and non-technical stakeholders 
  • Delivering reporting, statistical analysis and providing guidance on test setup within our iterative A/B testing program 
  • Analytics database management and optimization to support the regular reporting needs driven by a growing donor base
  • Transform and clean data to support analytics needs by making it more easily and quickly accessible
  • Provide the Analytics team with technical QA to ensure data quality and reliability

Skills and Experience:

  • Experienced professional able to resolve a wide range of data challenges in elegant and creative ways
  • Experience transforming data using Tableau, PowerBI, Superset, or similar BI tools to demonstrate meaningful insights across multiple levels within an organization
  • Proficient  SQL user, with working knowledge of CRUD operations and dynamic SQL
  • Comfortable working with data-related python and/or R packages for data cleaning and modeling
  • Practical statistical expertise and an understanding of digital campaigns
  • Comfortable with giving and receiving code reviews through git (GitHub, Gerrit, BitBucket, etc.)
  • Proven ability to adhere to deadlines and to seek out learning and support
  • Excellent verbal and written communication skills as well as the ability to clearly communicate technical concepts to non technical stakeholders

Qualities that are important to us:

  • Strong value and mission fit with the Wikimedia movement and Foundation
  • Comfortable working in a highly collaborative, consensus-oriented environment
  • Ability to work effectively in multiple cultural contexts

Additionally, we’d love it if you have:

  • Experience with open source technologies and communities
  • Comfortable working in a terminal / command line environment
  • Conceptual understanding of cron or other automated scheduler tools
  • Experience working with noSQL and non-structured data

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior Consultant, Business Intelligence

Senior Business Intelligence Consultant, Global Data & Insights Team

Summary

The Wikimedia Foundation is looking for a Senior Consultant, Business Intelligence, to join our team, reporting to the Director of Global Data and Insights.  As the Senior Consultant, you will be responsible for designing the roadmap of this new Business Intelligence practice at Wikimedia Foundation. In this role, you will work with all departments to converge on critical metrics to measure organizational effectiveness and to design a data pipeline for an org-level dashboard for senior leadership. The consultant will also lead the roadmap design for end-products such as business models, scenario planners, reporting dashboards, or data visualizations. The consultant will act as a thought partner to the GDI team to selecting techniques used for data modeling and establish any practices to ensure high quality and efficient extraction and transformation of data.

You are responsible for:

Identifying organizational metrics for the Foundation to measure its progress against the strategic goals

  • The identification exercise will include a combination of strategies from:
    • collecting benchmarking metrics for organizations with a similar mission in the nonprofit sector and private sector too 
    • triangulating existing data that departments use within the Foundation.
  • Work with the Director to finalize the org-level metrics for the first year.

Developing data pipeline and roadmap for BI practice at the Foundation

  • Gather requirements, scope projects, and build a comprehensive and realistic data pipeline and roadmap to establish BI practice at the Foundation. 
  • Review and update existing processes in line with changes in data structures or changes in the Foundation’s needs.
  • Maintain high communication standards, including developing new or imaginative ways of using or communicating data and insights.
  • Another essential part of this work is the continuous development and improvement of our data models and reports.

Skills and Experience:

  • BA/BS with at least seven years' professional experience working with large datasets or an equivalent combination of education and experience. 
  • At least 3-5 years of experience managing data teams and designing strategy.
  • Experience working with survey data and big data.  
  • Ability to communicate with technical staff and translate technical requirements to non-technical staff.
  • Exposure to working with open-source tools such as Hive/Presto and Superset is ideal but not required.

Qualities that are important to us:

  • Intellectual curiosity to learn. 
  • Excellent interpersonal (customer service) and oral/written communication skills
  • Agility and comfort with ambiguity.  Ability to work both independently and as part of a team.
  • Discretion and competence in handling confidential data.
  • Ability to have a 360 view, build and maintain strong relationships with staff to meet organizational goals.

Additionally, we’d love it if you have:

  • Knowledge of the field of philanthropy and other areas in which the Foundation works
  • Knowledge of predictive analytics
  • Experience in a consensus-oriented environment.

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
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Senior Accountant

SENIOR ACCOUNTANT

Summary

The Senior Accountant is a member of the accounting team and responsible for assisting with the execution of daily accounting processes, including accounts payable, accounts receivable, month-end close, and year-end tax preparation and audit processes in a fast paced, agile environment.  Under the supervision of the Accounting Manager, the Senior Accountant will partner with the Accounting team and other teams within the foundation to ensure that there are sufficient systems and procedures in place to provide effective support to existing and new program implementation.

You are responsible for:

  • Prepare monthly bank and general ledger account reconciliations.
  • Responsible for the maintenance of the general ledger.
  • Responsible for month-end closing journal entries, including expenses accruals and prepaid amortization.
  • Review weekly A/P and expense reports, including verifying the accuracy of coding.
  • Review monthly credit card reconciliation and charges.
  • Oversee fixed assets capitalization and depreciation.
  • Assist with month-end and year-end reporting
  • Assist with the annual audit and preparation of financial statements under GAAP for Not-for-Profit organizations
  • Assist with various tax filing needs e.g. Sales/Use tax, business property tax return, city tax and annual tax preparation form 990
  • Oversee the preparation and filing of the annual Form 1099.
  • Assist with the continuous improvement of processes.
  • Additional duties assigned as required.

Skills and Experience:

  • B.A. Degree in Accounting or Finance from a four-year college or university.
  • Minimum of 4 years of progressive Accounting experience.
  • Knowledge and experience implementing accounting internal control procedures.
  • Knowledge of GAAP for Not-for-Profit organizations.
  • Deep understanding of accrual basis accounting
  • Proactive learner, enjoys problem solving, takes ownership
  • Strong communication skills, including verbal and written.
  • Ability to effectively communicate to all levels of the organization.
  • Ability to manage multiple competing tasks and meet established deadlines.
  • Ability to work as part of an integrated team as well as independently.
  • Ability to work in an open, transparent, and collaborative environment.
  • Strong attention to detail.
  • Strong Excel skills.
  • Strong accounting system skills.
  • Ability to work well with people with a very wide diversity of demographic and cultural characteristics.

Qualities that are important to us:

  • A focused and detail-oriented individual that thrives in a highly collaborative, dynamic, fast paced and agile environment.
  • Passionate for numbers, spreadsheets, and can easily get excited about accounting principles discussions.
  • An individual that takes pride in personal and professional responsibility and integrity.

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Paid travel to Wikimedia Foundation events all around the world!
  • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Product Manager, Data

PRODUCT MANAGER, DATA

Summary

Wikimedia is looking for an experienced and collaborative Product Manager to join our Product team while working closely with our analytics engineering team, data engineering team, and numerous other teams at Wikimedia to strengthen our data and analytics products.

Wikipedia is one of the largest internet properties in the world, visited by 1 billion people a month across 280 different languages.  Our properties and API’s generate a huge amount of data that we process through our custom-built open-source stack.  We use this data to inform our strategy, make specific product decisions, inform academic research, and, increasingly, plug this directly into the product itself.  

Due to our scale, our commitment to opensource, our desire to share our data with academics, and our strict privacy restrictions, this is no easy task. In fact, today, core capabilities like A/B testing, funnel analysis, and metrics like user retention are not readily available to our teams.

You will work with experienced teams of data engineers, data scientists, analysts, and product managers to set and execute a strategy and roadmap for improving our end-to-end data infrastructure to make collecting data, processing it and using it to make decisions as efficient as possible. In doing so, you will learn from and partner with stakeholders across data science, research, design and product as well as academics and Wikimedia volunteers.  

This is an opportunity to ‘do good’ while having a high level of impact on a large-scale media property.

You are responsible for:

  • Partner closely with data leaders across the organization to help define and set a coordinated data strategy across the organization
  • Ideate and develop data products and experiences that enable data scientists, analysts, product managers, and lay people to discover and consume information about Wikipedia.
  • Collaborate closely with product and engineering teams to handle new requests, prioritize work, communicate progress, and ensure that we deliver impactful work that aligns with our strategic priorities.
  • Understand the needs of users in order to prioritize new features 
  • Balance privacy concerns against the value of the insights your team enables.
  • Deliver iterative products that drive incremental value and enable quick feedback from stakeholders wherever feasible  
  • Use both qualitative and quantitative methods to measure the impact of your work
  • Work to expand global access to free knowledge!

Skills and Experience:

  • 2+ years of experience designing and building data products that span across data analytics, data flows, etc. as a product manager or equivalent role
  • Proven track-record implementing complex data systems leveraging supporting data analysis, reasoning, and optimization as part of the decision making process
  • Expertise in data handling approaches and technologies with good understanding of system development lifecycles and modern data architectures (Data Lakes, Data Warehouse)
  • Experience working with structured and unstructured data
  • Understanding of data governance, data modeling, data pipelines, and data infrastructure
  • Familiarity working in an agile software development environment  
  • Capability to work within cross-functional teams to drive results
  • Outstanding written and verbal communication skills with the ability to translate complex technical requirements
  • Bachelor’s degree or equivalent in relevant work experience

Qualities that are important to us:

  • Problem-solver 
  • Passionate about data and how it can be leveraged to drive data-driven decisions

Additionally, we’d love it if you have:

  • Background in software development, engineering, data science or analytics
  • Experience working with microservice architectures
  • Experience with open-source technology 
  • Experience interacting with free and open-source software projects and communities
  • Experience editing Wikipedia or contributing to other wiki projects

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Paid travel to Wikimedia Foundation events all around the world!
  • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Privacy Program Manager

Privacy Program Manager

Summary

Wikimedia envisions a world where the sum total of human knowledge is available to everyone.

The Wikimedia Foundation, the nonprofit home of Wikipedia, Wikimedia Commons, and other free educational projects, serves as the hub of a global movement of hundreds of thousands of contributors collaborating to collect and share the sum of all human knowledge with the world.

As Wikimedia pursues a new global strategic direction, our Legal department is tasked with solving many legal questions, including some no one has fully considered before. We are looking for a Privacy Program Manager to join our in-house legal department to help coordinate and evolve Wikimedia’s Privacy program. This will include managing, triaging and supporting our privacy workflows. Ideal candidates will not only have the skills to manage a privacy portfolio, but will also connect with Wikimedia’s mission and understand the importance of privacy in our unique context. 

Who Should Apply:

At Wikimedia, we serve the world. We believe that there is no way to meaningfully achieve our goal of reaching every single human unless our organization reflects the full breadth of the human experience. To that end, the Wikimedia Foundation recruits candidates from a broad range of backgrounds and experiences, including those from historically marginalized groups — women, people with disabilities, people of color, formerly incarcerated people, people who are lesbian, gay, bisexual, transgender, and/or gender nonconforming, first and second generation immigrants, and people from low-income families. A diversity of lived experiences is reflective of those who create and use Wikimedia every day.

Essential Functions of Role:

  • Help coordinate and manage Wikimedia’s privacy workflows. 
  • Assess current processes and advise on, design, and implement potential improvements.
  • Work cross-functionally across our teams to ensure that Wikimedia’s privacy protocols are uniformly applied.
  • Collaborate with Wikimedia staff and volunteers to improve privacy and security structures and systems for the Wikimedia movement.
  • Provide support and training to staff on privacy-related issues.
  • Other duties as assigned. 

Skills and Experience:

  • Project management experience. 
  • Training, knowledge of, or experience with global data privacy law.
  • Ability to excel in a fast-paced, multitasking environment that demands high-quality work on short deadlines.
  • Training, knowledge of, or experience supporting regulatory and compliance matters. 
  • Ability to identify and implement practical solutions to abstract or complex problems. 
  • Ability to adhere to deadlines, and complete work independently. 
  • Ability to travel, including internationally; and to travel or work on weekends if and when needed, due to conferences, legal needs, etc. 
  • Ability to communicate and collaborate across cultures and timezones; if you’re not located in the San Francisco Bay Area, please be generally available during West Coast work hours.
  • Excellent writing and presentation skills.

Qualities that are important to us: 

  • Appreciation for and alignment with Wikimedia's mission.
  • Strong interpersonal and collaboration skills and ability to work well on a team. 
  • A desire to learn, stretch, and grow.

Additionally, we'd love it if you have: 

  • Experience working as a privacy program manager or managing privacy- or security-related projects.
  • Experience working across borders and cultures. 
  • Knowledge of, or experience with, computer code and technologies for website hosting and database management. In particular, experience with large databases would be valuable.
  • Ability to speak additional languages besides English.
  • Prior experience working with or participating in online communities, especially large or specialist volunteer communities. 
  • Prior experience working in the technology sector. 
  • Prior experience working with a remote workforce. 
  • Prior work, internship, or volunteer experience in the nonprofit sector.

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Paid travel to Wikimedia Foundation events all around the world!
  • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Internal Communications Lead (Global)

INTERNAL COMMUNICATIONS LEAD (GLOBAL)

Summary

This role requires a seasoned expert to lead strategies focused on creating an engaged and informed staff at the Wikimedia Foundation and helping to shape a culture of resilience and belonging. Reporting to the Chief Creative Officer, you will collaborate closely with executives and the communications team to co-create culture change through internal communications across the organization. 

Your primary objective will be to keep our leadership and staff informed on key issues and share knowledge across the organization. You will understand where the communications gaps are and put a plan in place to address them. At the same time, you need to be able to set up and manage systems and processes to promote effective communications.

Responsibilities:

Strategy and planning

  • Convey complex issues in easily absorbed and translatable talking points for people across our organization and global movement
  • Provide strategic planning support for programs to influence culture change and promote an inclusive workforce
  • Use internal data points to inform and design initiatives that inspire a highly engaged workforce
  • Identify opportunities, and lead efforts to both regionally and globally to demonstrate our purpose
  • Design communication processes for internal announcements; co-create design standards for materials and staff-focused engagements
  • Advise teams seeking input on how to effectively communicate to all staff or key staff constituencies; Identify opportunities or needs for staff engagement opportunities

Executive communications 

  • Strategically build and cultivate trusted relationships among multiple levels of leadership across the organization to maintain a pulse on the organization
  • Use consultative skills to influence stakeholders across a complex environment
  • Research and coordinate communications with executives on key issues facing the organization
  • Develop executive program and content for all-staff functions, including overall narratives that support the strategic goals of leadership
  • Cultivate communications to staff on the decisions and activities of the Board of Trustees

Requirements 

  • 8+ years of professional communications experience in a global organization. Experience crafting messaging and campaigns in the Diversity, Equity, and Inclusion space
  • Willingness to address racial equity issues in the United States and globally as they show up in the organization
  • Excellent written English, and good presentation skills
  • Proficient use of online collaboration tools (e.g., collaborative editing, chat and group coordination software); Familiarity with digital and video means of communication, including basic production skills (e.g., formatting a photo, building a slide deck, recording audio to be later edited for a podcast)
  • Experience working with or participating in multilingual and multicultural online communities
  • Organized, efficient and able to meet deadlines and to complete projects independently
  • Ability to motivate people and organize them toward common goals, sticking to agreed deadlines and results.  
  • Competence working in teams partially or totally remote, sometimes at times outside of local business hours to be inclusive of our international workforce

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Paid travel to Wikimedia Foundation events all around the world!
  • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now

Our open positions

Thank you! Your submission has been received!
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Senior Engineering Manager

SENIOR ENGINEERING MANAGER

Summary

Love Wikipedia and its sibling projects? The Wikimedia Foundation is an inclusive employer, and we are looking for experienced engineering management to join our team, reporting to engineering leadership in Product Engineering.

This is a full time salaried position and core working hours include 11 AM ET / 10 AM CT - 5 PM ET / 4 PM CT US.

We’re a mature product organization committed to making knowledge available to everyone globally. This is an opportunity to do good while improving what we think is the best place on the internet. You know how to build a sustainable culture, showing empathy for users and employees, a collaborative mindset, and data-informed systems thinking.

In this role, you will work in a distributed remote environment, where we value teamwork and a consensus-oriented approach as we build fully open source software. You are a proactive and collaborative partner with product management, design, quality & test engineering, technical program management, and community relations. You will manage highly skilled engineers, who ship quality software used by over a billion users, empowering them to do their best work.

Travel is not currently required due to the pandemic. During normal non-pandemic times, some travel is expected, usually 3-4 times per year.

You are responsible for:

  • Fostering a supportive team environment, ensuring diverse voices are heard
  • Guiding team members with structured development techniques
  • Coaching engineers in the art and science of software engineering and evolvable software architecture
  • Participating in hiring considerate of diversity, equity, and inclusion
  • Partnering with peers on cross-team delivery and radiating organizational updates
  • Facilitating product technical strategy and roadmap setting with software engineers and technical product management
  • Supervising budget and staffing

Skills and Experience:

  • Expertise in consumer-facing internet technology for large and diverse audiences
  • History of developing high productivity engineering teams
  • BS/MS/Ph.D in Computer Science or other relevant technical field or the equivalent in work experience

Qualities that are important to us:

  • A desire to make meaningful contributions to knowledge equity, free culture, and open access
  • Clear communication in both synchronous and asynchronous channels

Additionally, we’d love it if you have:

  • Fluency in one or more regional languages of Africa or Asia
  • Familiarity with Wikipedia / wikitext / markdown editing or content management systems (e.g., MediaWiki, Drupal, WordPress)
  • Experience with service based and streaming architectures

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Paid travel to Wikimedia Foundation events all around the world!
  • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
VP, Global Advocacy

Search for the Vice President of Global Advocacy

Wikimedia Foundation

Wikimedia envisions a world where the sum total of human knowledge is available to everyone.

The Wikimedia Foundation, the San Francisco-based nonprofit home of Wikipedia, Wikimedia Commons, and other free educational projects, serves as the hub of a global movement of hundreds of thousands of contributors collaborating to collect and share the sum of all human knowledge with the world. Wikipedia, the most prominent of the Wikimedia projects, comprises more than 55 million articles in more than 300 languages and is viewed more than 15 billion times each month from around the world.

Wikimedia’s advocacy work is focused on championing everyone’s right to free knowledge online. The Foundation protects users’ privacy and speech, and educates governments and policymakers about the importance of the free and open internet. Wikimedia believes that regardless of location or circumstance, everyone has the right to seek and share knowledge. The Foundation protects the right to speak and learn freely, shaping public policy that opens access to free online knowledge around the globe. Wikimedia defends free expression, and stands up for its users, including helping contributors respond to legal threats relating to their work on Wikimedia projects. The Foundation supports community voices, maintaining the legal protections around the world to allow volunteer contributors to take the lead on editorial decisions. And Wikimedia speaks up for free knowledge and access, increasing awareness of Wikipedia beyond North America and Europe to expand global knowledge participation. 

During a pivotal time of change, the Wikimedia Foundation seeks a Vice President (VP) of Global Advocacy. A newly created role, the VP of Global Advocacy will provide strategic leadership and direction to a currently three-person and growing team of public policy and advocacy experts on the Public Policy team. The Public Policy team works to establish and defend a legal and regulatory landscape that is essential to Wikipedia and other free educational projects, and to enable the Foundation to advance its mission amidst political, technological, and societal challenges. The VP will be an experienced public policy professional who can run campaigns on crucial issues for the Foundation’s mission, such as intermediary liability, copyright, and access to knowledge. The immediate focus of the Public Policy team is to raise Wikimedia’s profile and influence in debates that affect the ability of Wikipedia and other Wikimedia projects to function as sources of free knowledge. A member of the Legal Department, the VP will report to the General Counsel, and work closely with outside digital rights advocates and Wikimedia affiliates around the world.

The VP of Global Advocacy will address a number of essential functions including driving the development of the global advocacy strategy, providing vision, structure and strategy to a high-performing and growing Public Policy team, clarifying and delegating operational planning, and negotiating advocacy objectives within the organization’s strategy. The VP will recruit and manage diverse, exceptional global talent, oversee career development and engagement of the team, and keep the General Counsel, Executive Director, and other members of the executive team and Board of Trustees current on key policy trends and important developments. The VP is responsible for leading proactive plans to influence public policy in key areas, developing strategic plans to effectively advance the policy agenda in the face of challenges, and developing proposals, including legislative and regulatory initiatives, to support free knowledge consistent with the Wikimedia Guiding Principles. In addition, the VP will increase public engagement in Wikimedia’s policy positions, build and coordinate activism on critical issues, oversee advocacy communications strategy, and work collaboratively with other members of the Public Policy team and with other teams across the Wikimedia Foundation.

How to Apply

Screening of complete applications will begin immediately and continue until the completion of the search process. For more details, including the full position profile and to submit inquiries, nominations, referrals, or resumes with cover letters please see the website of Isaacson, Miller, Wikimedia’s search partners, at www.imsearch.com/7942.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org.

U.S. Benefits & Perks* 

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, babysitting, continuing education and much more.
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary.
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 additional paid holidays, including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program. 
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses.
  • Remote and flexible work schedules available.
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax.
  • Paid travel to Wikimedia Foundation events all around the world.
  • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience.
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people.

*Please note that for remote roles located outside of the United States, we defer to our PEO  to ensure alignment with local labor laws.

 

Apply Now
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Trust & Safety Specialist (Disinformation)

TRUST & SAFETY SPECIALIST (DISINFORMATION)

Summary

The Wikimedia Foundation is seeking a Trust & Safety Specialist focused primarily on Disinformation to join the Legal department to help advance the Wikimedia movement’s vision of every human being able to freely share in the sum of all knowledge; as well as its strategic direction - that by 2030, Wikimedia will become the essential infrastructure of the ecosystem of free knowledge, and anyone who shares our vision will be able to join us

The Trust & Safety Specialist (Disinformation) will work closely with others on the Trust & Safety Disinformation team to help protect knowledge integrity on the platform, thoroughly investigating and responding as directed to threats to knowledge integrity. The specialists’ key focus in this regard will be English, Arabic, Farsi or Russian language projects. They also serve standard online trust and safety functions of empowering and engaging people involved in or impacted by the Wikimedia movement. They support the resilience of the communities we support through investigating threats of violence and other threats to the safety of the Wikimedia projects, communities and the public; contributing to the investigation and mitigation of technical attacks and social disruption; and facilitating the work of our vast community of international volunteers. 

The successful Trust & Safety Disinformation Specialist will collaborate respectfully with others, encourage collegial engagement, treat private information with discretion, demonstrate empathy in their communications with others, be creative and open to new solutions, be supportive of other Specialists, and be flexible in assignments. The Specialist steps into difficult discussions and situations, including those that may involve graphic imagery such as terrorism content, and explains details and context as needed to promote effective resolution, mutual understanding, and civil communication. This is a sometimes chaotic and challenging environment that offers best opportunities for those who thrive working both independently and with others. This role reports to the Trust & Safety Manager, Disinformation.

You are responsible for: 

  • Collaborating closely with other Trust & Safety staff in partnership with the communities to evaluate, process and appropriately address threats to knowledge integrity on the platform. 
  • Working with other Trust & Safety staff to evaluate, process and appropriately escalate inappropriate content and threats against the safety of volunteers or the public. This work may include evaluating threats of self-violence or terrorism, or processing inappropriate imagery, including imagery involving minors. This involves supporting the team to ensure 24/7 coverage for emergencies. 
  • Supporting Trust and Safety investigations on online or offline harassment and event safety cases.
  • Stepping into difficult discussions and situations to provide details and context to promote effective resolution, mutual understanding, and civil communication.
  • Liaising with, and supporting the work of key community groups that support the integrity of the platform, including facilitating their access to engineering and other resources within the Wikimedia Foundation.
  • Assisting with correspondence management, which will include answering questions from volunteers and other stakeholders in a timely, efficient, and respectful manner.
  • Collaborating with the wider Anti-Disinformation program and Trust & Safety staff to evaluate, process and appropriately address technical threats to the platform and the communities we support.
  • Building relationships with Wikimedians from around the world, including key volunteer community members.
  • Keeping up with, and reporting on key developments in the Wikimedia movement.
  • Performing other duties, as required.

Skills and Experience:

  • Experience with Incident Response.
  • Strong critical and contextual thinking skills with a bias toward action in ambiguous situations.
  • Strong commitment to knowledge integrity issues, including a willingness to work with our community on disinformation matters and to report illegal material to law enforcement with appropriate follow up as necessary.
  • Strong commitment to child protection issues, including a willingness to work significantly with our community on such matters and to report illegal material to law enforcement with appropriate follow up as necessary.
  • Strong desire to approach work in a collaborative way to help colleagues succeed
  • Outstanding organizational and interpersonal communication skills
  • Ability to communicate compassionately and professionally with key stakeholders
  • Ability to adapt communication depending on context, and audience: from precisely detailed to clear and simple
  • Resilient and self-reliant; tolerates ambiguity and maintains positive, values respectful professional relationships.
  • Resilience in dealing with difficult subject matter.
  • Fluency in English and native command of Arabic, Farsi, or Russian
  • BA/BS or above.

Additionally, we’d love it if you have: 

  • CISSP/GIAC or equivalent certification in cyber or information security
  • Experience with Threat Modeling and Risk Assessments.
  • Experience and/or training in project and people management (volunteer capacity applies) or mediation.
  • Experience recruiting, motivating and organizing online volunteers.
  • Experience with CRM and ticketing systems, and artificial languages like SQL, PHP, and Python.

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Eligible international workers' benefits are specific to their location and dependent on their employer of record

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Diversity and inclusion information for Wikimedia workers, by the numbers
Wikimania 2019
Annual Report - 2017 

This is Wikimedia Foundation 
Facts Matter
Our Projects
Fundraising Report

Apply Now
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Technical Recruiter (Contract)

TECHNICAL RECRUITER

Location:  Remote (US or International)
Duration: Estimated through December 31, 2021
Hours: 40 hours per week

Job Description Summary: 

The Wikimedia Foundation is seeking a contract Technical Recruiter to join our global recruiting team in supporting hiring across all technical functions of the organization. This is a high touch position requiring a passion for developing strong internal and external relationships, providing flawless candidate experiences, utilizing creative sourcing strategies and critical thinking skills when assessing talent. We value, and have made progress in, building a diverse team at Wikimedia and would like to intentionally grow our team to continue fostering a diverse and inclusive workplace across the foundation.

Responsibilities:

  • Manage full cycle recruiting process for assigned positions: shepherding and supporting the process appropriately in order to meet hiring goals (from assisting hiring managers with job description development, screening/sourcing, interview phase through to offer negotiation and close).
  • Screen inbound applicants and identify and engage passive candidates through creative sourcing techniques with mindfulness around building a more diverse pipeline and maintaining a consistent and inclusive interview process.
  • Lead kick-off meetings, regular check-ins and debriefs with hiring managers and interview teams to calibrate as needed.
  • Ensure we provide a thoughtful, genuine and memorable candidate experience.
  • Flexibility to support the existing recruiting team as needed to work with various departments and business functions to build relationships across the organization.
  • Ability to learn and uphold internal processes and steward inclusive hiring practices with care and attention to detail.
  • Support outreach efforts via recruiting conferences, career fairs and workshops via strategic networking opportunities.

Qualifications:

  • 4+ years of full-cycle recruiting experience in technical roles.
  • Extensive experience screening, sourcing, interviewing, negotiating with and closing top candidates.
  • Ability to build strong internal and external relationships and establish trust and credibility quickly by maintaining clear, authentic and proactive communication.
  • Organized and diligent by nature with a self-starter mentality and strong sense of urgency and attention to detail.
  • Value the importance of having a deep understanding and context for the roles and hiring teams you support.
  • Experience and willingness to recruit for both technical and non-technical roles.
  • Global hiring experience a plus; ability to support different time zones is a must.
  • Experience using Greenhouse and utilizing sourcing tools a plus.

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Staff Software Engineer, Trust and Safety Tools

STAFF SOFTWARE ENGINEER, TRUST AND SAFETY TOOLS

Summary

The Trust & Safety Engineering Team at Wikimedia Foundation is looking for Staff Software Engineers to help build features that protect our users’ privacy and safety on all of our Wikimedia projects, including Wikipedia. This role is full-time, 100% remote, and global.

The T&S Engineering Team is a new, interdisciplinary product team developing tools that help our T&S staff and the volunteer admins they work with to enforce policy, procedure, and laws across our projects and communities. This includes some light data analysis tools and some enforcement tools.

The daily work will include contributing new patches or pull requests for existing features, generating requirements and prototypes for new features, estimating new work, collaborating with a designer, or helping a volunteer engineer get their code shaped up. The stakeholders will be Trust & Safety experts that cross disciplines from Legal to Security as well as all the users impacted by these topics. 

Stopping harassment on our projects is a pillar of our Foundation’s strategy and planning for the future. This team will work alongside the Anti-Harassment Team, which has been around for a few years. This team will be focused on tools that help protect and empower the most vulnerable people in our communities. This is important, highly visible work. 

Because of the sensitive nature of the tools we build, our work is highly collaborative and heavily tested. We interact with database administrators, security engineers, and other teams on a regular basis. We value communication, enthusiasm, and eagerness to learn as much as certificates or degrees.

We use open source tools as much as possible, and always open source our own work (check out our Github). PHP and JavaScript make up most of our code, but we value using the right tool for the job. Developers at the Foundation have autonomy and responsibility, and can have a large and immediate impact on the future of the site and the movement. 

Responsibilities

  • Develop, test, and deploy new features, improvements and upgrades to various systems and tools used by administrators and staff
  • Work with Foundation staff and volunteers on software design, development, testing and evaluation of potential technical solutions
  • Ensure positive and constructive discussions with the community and the Foundation
  • Work and communicate effectively within a small team distributed across multiple time zones

Requirements

  • Education and/or experience with Object-Oriented development using a scripting language (such as PHP, Python, Ruby, or JavaScript). Most of our work is in PHP and JavaScript
  • Interest in front-end web application development skills
  • Openness to working with a diverse and geographically distributed team
  • Strong written communication skills as our collaboration largely happens online
  • Bachelor’s degree in CS or related field or the equivalent in work related experience

Nice to Haves

  • Experience mentoring other developers
  • Experience with online community moderation or anti-harassment tools
  • Experience with unit testing and integration testing and agile methodologies
  • Experience with MediaWiki development or as a contributor to Wikimedia projects
  • Experience with machine learning or AI technologies

Show us your stuff!

If you have any existing open source software that you've developed (these could be your own software or patches to other packages), please share the URLs for the source. Links to GitHub, etc. are exceptionally useful. This is optional and your candidacy will not be negatively impacted if you don’t have public work to share.

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Paid travel to Wikimedia Foundation events all around the world!
  • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Staff Site Reliability Engineer, Infrastructure Foundations

Staff Site Reliability Engineer, Infrastructure Foundations

Summary

The Wikimedia Foundation is looking for a Site Reliability Engineer to join our team, reporting to the Engineering Manager of the Infrastructure Foundations team. As the Site Reliability Engineer, you will be responsible for ensuring our global top-15 web site, our public facing services, and underlying infrastructure are healthy and developing further in support of Wikimedia’s mission.

We operate AS 14907 out of multiple data centers in the US, Europe, and Asia, with a global backhaul network and an open peering policy. We apply software engineering practices in our operations, and we publish all of our documentation, code and configuration as open source.

We are a globally distributed and diverse team of engineers with a drive to explore, experiment and embrace new technologies. If you find what we do interesting, if you are up to the challenge of improving the reliability and delivery of one of the Internet’s top 15 websites, and you enjoy the idea of working in a remote-first role, we may just be the right place for you.

You are responsible for:

  • Design, install and administer the global networking infrastructure, including edge, backbone & core network routing, data center access layer switching and network security
  • Design and implement routing policies, VLAN topologies, and IP addressing plans
  • Investigate and troubleshoot unexpected network and/or systems issues, including routine traffic engineering and DDoS detection, mitigation and prevention
  • Manage and implement peering relationships
  • Maintain and integrate with data in our single source of truth system (Netbox), and code and configuration in our configuration management tools
  • Assist in the design and integration of virtual networks for containers and virtualization
  • Assist in or lead incident response, diagnosis and follow-up on system outages or alerts across Wikimedia’s production infrastructure
  • Mentor peers in your areas of technical and operational strength
  • Share our values and work in accordance with them

Skills and Experience:

  • 5+ years experience in an SRE/Operations/DevOps role as part of a team
  • Hands-on experience configuring routers and switches (we use primarily Juniper gear)
  • Solid understanding of standard switching and routing protocols and technologies (BGP, OSPF/ISIS, VRRP, VXLAN)
  • Experience designing and configuring data center access layer topologies
  • Experience with complex global routing topologies
  • Experience with shell and scripting languages used in an SRE/Operations engineering context (Python, Go, Bash, etc.), and configuration management tools (Puppet, Ansible, etc.)
  • History of automating tasks and processes, identifying process gaps and finding automation opportunities
  • Strong English language skills and ability to work independently, as an effective part of a globally distributed team
  • B.S. or M.S. in Computer Science or equivalent work experience

Additionally, we’d love it if you have:

  • Past experience with free/open source software development, or being part of an open source community
  • Past experience with Linux systems engineering and/or software engineering

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Paid travel to Wikimedia Foundation events all around the world!
  • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Site Reliability Engineer, Wikimedia Cloud Services

Site Reliability Engineer, Wikimedia Cloud Services

Summary

The Wikimedia Foundation is looking for a Site Reliability Engineer to join our team, reporting to the manager of Cloud Services. As the Site Reliability Engineer, you will be responsible for maintaining the platforms and services for the Wikimedia Technology Community. In this role, you will maintain, upgrade and add new services to our existing cloud, data, and kubernetes infrastructure.

Come work within the Technology department at the Wikimedia Foundation! Cloud Services curates environments that host tools and services utilized across Wikimedia projects. A significant portion of edit traffic on Wikipedia for example, is done by community developed tools we host! 

Our team maintains Infrastructure as a Service, Platform as a Service, and Data as a Service products. The team works in partnership (our puppet repo is public! And yes, you can contribute to it!) with the larger Wikimedia volunteer community to manage these environments.  Candidates should be comfortable communicating in public and asynchronous ways with volunteers and developers from around the world.

You’ll work remotely with a full-time distributed team, with members spread between Europe and North America, and need to overlap (UTC-4 to UTC+2) working hours.  Some examples of the type of work you’ll be doing include:

And the backlog has even more details!

You are responsible for:

  • Performing day-to-day operational tasks on Wikimedia’s Cloud Services infrastructure (deployment, maintenance, configuration, troubleshooting). Develop and support automation tools and processes in support of these tasks.
  • Participating in on-call rotation and support in a 24x7 environment

Skills and Experience:

  • Comfortable working and thriving within a Linux ecosystem
  • Software development skills in at least one of the following languages: Python, Go, Javascript, and/or Ruby
  • B.S. or M.S. in Computer Science or related field or equivalent in related work experience.

Qualities that are important to us:

  • Share our values, appreciate our code of conduct, support our team norms, and work in accordance with all three
  • Strong English language skills and ability to work independently, as an effective part of a globally distributed team
  • Support of our users (volunteer and staff developers) using our service offerings
  • Passionate about the value of learning and growing together  

Additionally, we’d love it if you have:

  • Interest in open source software projects and communities
  • Utilized configuration management tools such as Puppet, Ansible, Chef, and SaltStack
  • Experience in designing and operating Ceph or similar distributed storage clusters in production environments
  • Built data pipelines and or worked with streaming real time data
  • Used Kubernetes, Docker Swarm, Mesos, or similar container orchestration platforms
  • Operated an elastic computing environment such as OpenStack or Cloudstack
  • Operated Open Source database systems like MySQL and Postgres
  • Experience in serverless computing environments
  • Linux systems troubleshooting and debugging skills
  •  

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Site Reliability Engineer

Summary

We are searching for a Site Reliability Engineer with source code control and CI/CD implementation experience to support our new Gitlab project.

We are a distributed and diverse team of engineers with a drive to explore, experiment and embrace new technologies. During the past few years we have been transitioning our platform from a monolith to a hybrid, microservices architecture, and started migrating our microservices onto Kubernetes. We’ve adopted Elastic Stack and Prometheus as our de facto logging and monitoring platforms and are improving our automation (we ❤️ automation).

If you find what we do interesting and you enjoy the idea of working with a globally distributed team, you might be just the person we need. Come as you are!

Responsibilities

  • Implementation and maintenance of the infrastructure for Gitlab Community Edition hosted on premises. 
  • Assistance in the architectural design of this service and its operation at scale
  • Use of configuration management and deployment tools 
  • Monitoring of systems and services, optimization of performance and resource utilization
  • Design and implementation of Logging and Backup 
  • Incident response, diagnosis and follow-up on system outages or alerts
  • Assistance in software updates
  • Share our values and work in accordance with them

Qualifications

  • 3+ years experience in an SRE/Operations/DevOps role as part of a team
  • Experience with highly available database systems, especially Postgres
  • Experience with managing highly available infrastructure based on Kubernetes 
  • Comfortable with shell and scripting languages used in an SRE/Operations engineering context (Python, Go, Bash, Ruby, etc.)
  • Experience in writing and maintaining helm charts
  • Experience with package management for operating systems (Debian, etc)
  • Comfortable with Open Source configuration management and orchestration tools (Puppet, Ansible, Chef, SaltStack, etc., we use Puppet)
  • Aptitude for automation and streamlining of tasks
  • Strong English language skills and ability to work independently, as an effective part of a globally distributed team
  • B.S. or M.S. in Computer Science or equivalent work experience
  • Located within the UTC+3 - UTC-8 time zones for easier alignment with existing team mix

Pluses

  • Experience with Gitlab CE hosted on premises
  • Experience with other CI/CD systems (Jenkins, Zuul, etc.)
  • Experience with advanced distributed storage (Swift, etc)
  • Experience with the use, maintenance and configuration of monitoring, metrics and logging infrastructure (Prometheus, Grafana, ELK, Icinga/Nagios,  Graphite, etc.)
  • Track record of open source contributions is a major plus
  • Experience administering Ruby on Rails applications

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Paid travel to Wikimedia Foundation events all around the world!
  • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior Technical Program Manager

This is a remote position to work during  the US east coast time zone (UTC/GMT -5) during standard time and −4 hours (UTC/GMT -4) 

Summary                 

The Wikimedia Foundation is a non-profit organization supporting Wikipedia and a suite of other wiki projects. We operate one of the world’s top ten websites and have global reach and impact. Innovation is critical to our mission to support every human in sharing knowledge.

We are looking for a Senior Technical Program Manager to work with 2-3 feature teams within the Product department.  

We are looking for someone who will become a trusted partner and a key member of the Product department, as well as someone who is passionate about making operational excellence a prominent part of our daily work.

Responsibilities:

  • Drive projects and initiatives to completion across multiple cross-functional product teams
  • Identify stakeholders and keep them informed of progress and blockers
  • Manage sequencing of tasks, projects, and dependencies 
  • Increase team effectiveness using elements of Scrum, Kanban and other frameworks
  • Promote a culture of continuous improvement 
  • Motivate individuals to follow through on team commitments
  • Ensure that teams align their decisions with organizational goals
  • Facilitate project planning, standups, estimations, retrospectives, backlog  refinement, roles and responsibilities, and other team ceremonies
  • Plan and lead team offsites 
  • Develop and support healthy team dynamics
  • Promote a team culture that welcomes diverse perspectives
  • Partner with Product Managers and Engineering Managers while also consulting expert judgment of the team

Skills and experience

  • 5+ years experience managing the release of customer-facing software from concept to production, or equivalent work experience
  • Ability to work across multiple teams and contexts
  • Strong interpersonal communications skills 
  • Solid command of Agile principles and approaches 
  • Strong knowledge of theoretical and practical aspects of project management including identifying stakeholders, defining requirements, work breakdown, crafting schedules, ensuring testing, and facilitating implementation
  • Strong prioritization, organization, planning, and time management skills
  • Experience with deciding  when to pursue escalation 
  • Experience with using project management software (e.g., JIRA, Trello, Asana, MS Project, etc.) - we use Phabricator
  • Fluent in spoken and written English

Qualities that are important to us

  • Ability build rapport with distributed teams representing various cultures and featuring different communication and learning styles
  • A good listener whose people skills include servant leadership, empathy, diplomacy, and negotiation of needs
  • Ability to build relationships and trust, influence without authority, and enforce accountability
  • Detail-oriented with strong followthrough and an ability to keep the big picture in mind 
  • Ability to anticipate risks and resolve conflicts, particularly in an environment where many voices are present and decisions are often made by consensus
  • Passion for process improvement & knowledge sharing and a focus on actionable iteration

Nice to have

  • Experience working in an international organization that has a distributed staff, including experience with videoconferencing software and good practices thereof
  • Experience working with volunteer communities, professionally or otherwise

Passionate about open source products, free knowledge, and Wikimedia’s mission

 

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Paid travel to Wikimedia Foundation events all around the world!
  • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior Software Engineer, Wikimedia Enterprise

Senior Software Engineer

Summary

The Wikimedia Foundation is looking for a Senior Software Engineer to join our team, reporting to the team Product Manager. As the Senior Software Engineer, you will be a core member of the Wikimedia Enterprise engineering team and will contribute heavily to some of the high impact challenges behind innovating, building, and maintaining Wikipedia’s data feeds for high volume reusers. You will also be a leader in the long term strategy of the project, working with tech leadership to propose infrastructure that meets goals of our movement and the needs of our customers. In this role, you will become an expert on AWS and the tradeoffs of different infrastructure setups for short and long term sustainability of large scale data products. You will work directly with tech and product leadership to craft strategy, and directly with the engineering team to build better software that will meet requirements from our customers.

We are a distributed and diverse team of engineers with a drive to explore, experiment, and embrace new technologies. We act sort of like a startup within the Wikimedia Foundation: we build quickly, deploy often, and our work has a very high impact on the global knowledge ecosystem.

If you are up to the challenge of working on something fast paced, of creating services that will revolutionize the systems distributing our knowledge for billions of people across the world, and enjoy the idea of working with a globally distributed team, you might be just the person we need. 

Read more about the project in WIRED and Insider.

You are responsible for:

  • Bringing your creativity to improve our current infrastructure
  • Being a key part of planning our future technical roadmap
  • Maintaining and improving the reliability of highly used commercial data feeds 
  • Supporting new code/feature deployments
  • Troubleshooting, debugging and following-up on emerging issues in our application stack and its surroundings
  • Being the interface between the Wikimedia Foundation’s SRE team and Wikimedia Enterprise
  • Assisting in the architectural design of new services and making them operate at scale
  • Incident response, diagnosis and follow-up on system outages or alerts across Wikimedia Enterprise’s production infrastructure
  • Sharing our values and work in accordance with them

Skills and Experience:

  • 3+ years experience in an SRE/Operations/DevOps role as part of a team
  • Being comfortable working in a semi-ambiguous environment, similar to that of a startup
  • Experience in supporting complex web applications running on Amazon Web Services or other comparable cloud platforms
  • Experience working with Kafka or similar distributed event processing systems
  • Experience working with Nodejs and Go applications
  • Comfortable with configuration management and orchestration tools (ECS, Kubernetes), and modern observability infrastructure (monitoring, metrics and logging)
  • Aptitude for automation and streamlining of tasks
  • Comfortable with shell and scripting languages used in an SRE/Operations engineering context (e.g. Python, Go, Bash, Ruby, etc.)
  • Good understanding of Linux/Unix fundamentals and debugging skills
  • Strong English language skills and ability to work independently, as an effective part of a globally distributed team
  • B.S. or M.S. in Computer Science or equivalent in related work experience

Qualities that are important to us:

  • Track record of open source contributions is highly appreciated
  • Experience with non-cloud hosted infrastructure
  • Startup experience is a plus
  • Remote work experience with a highly distributed team

Additionally, we’d love it if you have:

  • Fluency in languages other than English

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior Site Reliability Engineer, Search Platform

Senior Site Reliability Engineer

Summary

The Wikimedia Foundation is looking for a Senior Site Reliability Engineer to join our team, reporting to the Search Platform Engineering Manager. As the Senior Site Reliability Engineer, you will be responsible for supporting, maintaining and extending Wikidata Query Service (WDQS), the essential infrastructure that supports querying Wikidata and our Search infrastructure, powering the searchbox on Wikipedias and other higher level features.

The Search Platform team is dedicated to “help people easily discover knowledge on Wikipedia and its sister projects by providing tools and infrastructure for casual readers and expert users with precise needs, while maintaining a strong emphasis on privacy.” We are a mixed-skill team composed of software engineers, a computational linguist, and a site reliability engineer. We are responsible for Search and the Wikidata Query Service. We are a fully remote team, spread across UTC-8 to UTC+1 timezones. When the world is not locked down by a pandemic, we see each other in person two or three times per year.

Wikidata Query Service is a SPARQL endpoint, backed by a graph database (more precisely an RDF Triple Store) that is live updated from Wikidata. WDQS provides the means to query Wikidata, to ask questions that would otherwise be impossible to answer, and to provide the base infrastructure on which our community can build tools and bots to query and edit Wikidata. We’ve written a great blog post if you want more context.

Wikidata has recently reached item number 10’000’000. Our graph database contains almost 12 billion triples, and has grown by over 250 million triples over the last three months. This is one of the largest public SPARQL endpoints on the internet. You would be helping us support this rapid growth.

CirrusSearch is the Mediawiki extension, backed by Elasticsearch, that provides Search capabilities to all of our wikis, serving around 2000 requests per second. We do Machine Learning Ranking and other data centric approaches to Search, supported by Kafka and Hadoop.

Your job as part of this team would be to use your skills to help us maintain and scale the Wikidata Query Service and Search. Your first project is likely to be setting up an Apache Flink cluster on Kubernetes that will allow us to update Wikidata Query Service more efficiently. This platform has the potential to become our new standard for stateful stream processing across the Foundation.

Here are some examples of projects we have been (or still are) working on:

  • Rearchitecting and rewriting the update process that ships data from Wikidata to WDQS, introducing Apache Flink as a stateful event processing framework.
  • Integrating Wikidata and Search.
  • Maintaining the beta Wikimedia Commons Query Service (WCQS) SPARQL endpoint and upgrading it to production status.
  • Rearchitecting our Elasticsearch cluster to allow for additional growth in the size of our indices, splitting into more independent Elasticsearch clusters.

You are responsible for:

  • Deployment, scaling, monitoring, provisioning and support of our Search and SPARQL endpoints
  • Providing guidance and expertise to the team on productionizing our applications

Skills and Experience:

  • Experience as a Site Reliability Engineer, experience working on bare metal is a plus.
  • Experience with Configuration Management Systems (Puppet, Ansible, …)
  • Experience in supporting highly available and high-traffic web-facing applications.
  • Be open to supporting JVM-based applications.
  • English language skills and ability to work independently, as an effective part of a globally distributed team.
  • B.S. or M.S. in Computer Science, related field, or equivalent in related work experience. Do not feel you need a degree to apply; we value hands-on experience most of all.

Qualities that are important to us:  

Additionally, we’d love it if you have:

  • Experience with search
  • Experience with graph databases, in particular RDF / SPARQL
  • Experience with event streaming platforms (Kafka or similar)

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Paid travel to Wikimedia Foundation events all around the world!
  • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior Program Officer, Community Resources

SENIOR PROGRAM OFFICER, COMMUNITY RESOURCES

Summary

Wikipedia and its sister projects are created by volunteers. They curate the knowledge that the world has come to rely on.  The Senior Program Officer is charged with co-designing and implementing a grantmaking strategy to 1) Grow our communities of volunteers, especially in places in the world that are just coming online, 2) Empower our existing communities to be more effective in their work and 3) Ensure that community investments are made more equitably around the world.  You will do this by making grants to our Wikimedia affiliates and free knowledge ecosystem partners and individuals, with an emphasis on those who are organizing seedling efforts to sprout communities in emerging parts of the world. It is an exciting time to join a team and help define the path forward for the grant programs. 

This Senior Program Officer will also manage one the current grant program which support the growth of emerging communities that have annual programs and operating expenses with previous experience with funding mechanisms. The program is run through a participatory grantmaking process and a focus on supporting programs that help diversify the knowledge content. They will work together with participatory grant committee members, grant applicants and grantees, and members of the Community Resources team.

This is a remote role and interested applicants from outside of the US are encouraged to apply.

You are responsible for:

  • Contributing to the strategic direction of the team
    • Continually develop the program to support the priorities of the Foundation and the goals of the Wikimedia movement
    • Support the development and implementation of a measurement and evaluation system to track ongoing progress for the grants program
    • Ability to proactively network, identify, and recruit prospective grantees
    • Apply your domain expertise in free knowledge ecosystems and volunteer communities to support the design and implementation of solutions that achieve the desired outcomes of the 2030 Strategic Direction and Movement Strategy
  • Supporting the grants cycle
    • Oversee one of the grants proposal process from start to finish
    • Manage communications related to the grants cycle
    • Work closely with grant applicants in the preparation of their proposals and reports, providing guidance on strategic planning, programming, staffing, board development, and financial management
    • Support due diligence and eligibility reviews for interested organizations
    • Coordinate WMF staff, committee, and community inputs following the grants process, and ensure timely creation of expert materials in preparation for proposal review
    • Work together with the Grants Administrator and the Finance & Administration team to obtain approvals, disburse and track grant funds, and ensure that accurate data is maintained in the Fluxx grants database
    • Evaluate the annual plan grant process after each round, summarize feedback and implement recommendations for process improvements
    • Review mid-term and final grant reports, provide feedback to grantee, and share findings with committee, fellow staff, and the community at large
    • Support grant analysis on impact of funds, share results publicly
    • Hold regular meetings with grantees
    • Conduct site visits, perform on-site financial review, and document and share learning with relevant stakeholders
    • Update the grants space on Meta wiki as needed
  • Facilitating the grants committees’ participatory decision-making
    • Recruit and orient new committee members
    • Facilitate regular committee meetings
    • Create and analyze the results of surveys and other assessment tools at all stages of the review process
    • Co-create and publish detailed public staff assessments of each proposal
    • Create or coordinate analysis, including detailed financial analysis, and oversee all material in preparation for deliberations, and be prepared to field detailed questions about proposals and analysis from the committee during the deliberations

Skills and Experience:

  • Solid knowledge of community-based or place-based grantmaking
  • Experience in nonprofit capacity building as a funder, consultant, or nonprofit leader
  • Strong strategic and analytical skills and creative problem-solving ability
  • Excellent organizational skills and judgment; ability to prioritize work, manage time and multiple priorities, and meet deadlines;
  • Attention to detail and accuracy as well as the ability to set realistic goals and objectives
  • Proven ability to create constructive partnerships with the Wikimedia community, stakeholders, and fund-seekers: skills in facilitating engaging, motivating, coordinating and supporting volunteer communities, and in negotiating the sometimes chaotic and contentious nature of free-thinking communities
  • An open and transparent communication style; ability to engage and have dialog with individuals in a public setting and in a non-polarizing way
  • Willingness to accommodate scheduling requirements of frequent interactions across time zones, with individuals and organizations across the world
  • Proven English proficiency in written and spoken communication, including speaking in front of large groups and reacting publicly in high pressure situations, and comfort in producing widely distributed written material
  • Fluency in another language other than English, preferably in an East and Southeast Asian language
  • A global perspective, with significant experience living or working internationally
  • Demonstrated commitment to and belief in equity, inclusion, and diversity
  • This position may require 3-6 international trips each year when circumstances allow

Additionally, we’d love it if you have:

  • Experience in grantmaking, particularly in an international context
  • Experience working with online communities, particularly in the free knowledge movement
  • Experience in participatory decision making structures
  • Passion for or experience contributing to Wikipedia/Wikimedia project

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Paid travel to Wikimedia Foundation events all around the world!
  • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
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Senior Manager, Movement Communications

SENIOR MANAGER, MOVEMENT COMMUNICATIONS

Summary

The Wikimedia Foundation is seeking a Senior Manager, Movement Communications to:

  • Lead the implementation of our agile movement communications strategy: Help build a consistent narrative and shared movement story that showcases the contributions of the global movement and reflects our work to further the movement’s mission. 
  • Help to explain the power and value of the movement: Establish connections within and across the movement, encourage the development of beneficial relationships, curate conversations, and support related initiatives by means of an agile movement communications strategy.
  • Work to make our movement communications equitable and inclusive: Seize opportunities to increase representational equity by identifying and working collectively to address communication gaps among underrepresented and less vocal groups in the movement. Engage with the parts of our movement that  generally have not participated in large-scale or movement-wide conversations.
  • Prove that it’s working: Establish metrics to help measure successes and challenges to move us towards equitable and concrete understandings of dissent, agreement, and shared commitment.
  • Lead the team: Reporting to the Director of Movement Communications, you will build & lead the team that supports this work.

You are responsible for:

  • People Management: Establish operational objectives and work plans for the movement communications team including delegating assignments to movement communications specialists. 
  • Budget Management: Work closely with the Director of Movement Communications to establish and ensure adherence to budgets, schedules, work plans, and performance requirements for the team.
  • Listening: Strengthen staff communication capabilities and capacity in order to improve  understanding of and response to movement needs.
  • Storytelling: Tell a shared movement story that showcases the contributions of the global movement and reflects the Foundation’s work to further the movement’s mission. 
  • Building Trust: Communicate the Foundation’s movement-facing work with context as it relates to the Foundation’s ethos and values – particularly transparency.
  • Building Relationships: Develop and implement policies, protocols, and strategic plans to extend and foster healthy relationships between Foundation staff and all of the movement on an ongoing basis.
  • Building Awareness: Work closely with other teams in the Communications department to ensure that we build our awareness and that our external communications integrate movement priorities & stories.
  • Collaboration: Collaborate stakeholders across the movement to support building an equitable and welcoming atmosphere where many cultures thrive. Work closely with our product & technology departments on rolling out our product roadmap.

Skills and Experience:

  • Extensive experience as a people manager in a volunteer movement, a global not-for-profit, community or political organizing, or a related field. 
  • Experience creating and implementing successful agile communications strategies across multiple channels and platforms with collaborative outcomes.
  • Experience managing staff in a distributed workforce.
  • Demonstrated experience in developing and maintaining strong relationships around the world
  • Expertise in balancing the needs of multiple stakeholders across different cultures and timezones.
  • Experience in cross-cultural communications, including communicating across multiple languages.

Qualities that are important to us:

  • Mission Driven: You believe in the power of inclusive communication and movement building to make free knowledge accessible to everyone. 
  • Openness and Curiosity: We work on new and interesting problems in public and collaborative ways.
  • Resilience: Working together for outcomes, willingness to change course when warranted and motivated by high standards.
  • Positivity: Sharing a culture of constructive criticism and respect.
  • Team-oriented: Natural inclination for team collaboration and for helping colleagues succeed 
  • Intentionally inclusive: Strong personal values related to participation, equity, and diversity in global movements

Additionally, we’d love it if you have:

  • Technical experience and an understanding of digital platforms and movements.
  • A strong international perspective with experience working in Africa, India, East Asia, the Middle East, or Latin America is highly valued.
  • Experience developing programs for emerging markets or audiences with limited access to high-speed internet.
  • Experience with crisis communications.
  • Familiarity or direct experience with free knowledge communities, the education sector, and/or open source culture.

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Paid travel to Wikimedia Foundation events all around the world!
  • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior Frontend Developer, Online Fundraising

Summary

The Wikimedia Foundation’s Online Fundraising team is looking for an experienced developer to join our team as Senior Frontend Developer, Online Fundraising, reporting to the Sr. Manager, Growth and Innovation. As the Senior Frontend Developer, Online Fundraising, you will work closely with our creative leads to implement innovations in our front-end flow that enable us to reach our $100M+ revenue goals and increase progress for our key performance indicators. You will work with our Lead Developer to maintain our front-end codebase, identify areas of improvement in the donor experience, and implement technical solutions that enable donor acquisition, retention, and engagement. 

Please note: If your experience looks a little different from what we’ve identified and you think you’d be great in this role, we’d love to learn more about you.

You will be responsible for:

  • Using HTML, CSS and Javascript to create and modify donation pages and banners.
  • Developing, testing, and deploying improvements and upgrades to the user interface and experience across various content channels managed by the Online Fundraising team. 
  • Supporting our Lead Developer in maintaining our front-end code base by implementing version control improvements, refactoring our code base as necessary, and creating documentation. 
  • Supporting our Sr. Manager, Lead Developer, and Designers in identifying our highest value optimization priorities and implementing a roadmap to achieve them.
  • Liaising with stakeholders in other departments, including fundraising engineers, product managers, etc. to ensure we’re providing an optimized front-end fundraising experience.

Skills and Experience:

  • You will be mostly working with JavaScript, CSS, and HTML5. There may be an occasional need to work with PHP.
  • Experience with MediaWiki markup is a big plus, but can be achieved on the job.
  • Experience working with cross-functional teams to ship products and/or project management with multi-stakeholder needs.
  • Bachelor’s degree in CS or related field or the equivalent in work related experience.

Qualities that are important to us:

  • Strong written communication skills as our collaboration largely happens online.
  • The ability to work and communicate effectively within a large team distributed across multiple time zones and with varying degrees of technical proficiency.
  • Values alignment and appreciation for the Wikimedia movement’s vision of making humanity’s knowledge accessible to everyone on the planet.

Additionally, we’d love it if you have:

  • Experience as a contributor to Wikimedia projects as an editor, developer, or in other capacity.
  • Experience with bug tracking and product management tools like Asana or Phabricator.
  • Familiarity with A/B testing and contributing iterative enhancements to online products.

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Paid travel to Wikimedia Foundation events all around the world!
  • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior Data Analyst (Contract)

SENIOR DATA ANALYST (CONTRACT)

This is a one-year contract with the potential to extend.

Summary

The fundraising team at the Wikimedia Foundation conducts worldwide campaigns across nearly 40 countries and 20 languages, collecting small donations (averaging about $15) as well as larger offline donations to support the Wikimedia Foundation’s mission to empower and engage people around the world with free knowledge. The Fundraising Operations team is looking for an experienced Senior Data Analyst to join our team, to support the process of making data driven decisions to improve the effectiveness of our fundraising strategies, while staying true to our values of openness, transparency and respect of user privacy. This will be a full time (40 hours/week) contractor position. As the Senior Data Analyst, you will be reporting to and work closely with the Lead Data Strategist to support, optimize and enhance the real-time reporting structure that powers the Fundraising Analytics team - as well using that infrastructure to generate powerful insights that inform the strategy of the Fundraising team at large. 

In this role, you will work with fellow data professionals, technologists, and fundraisers to automate data flows, provide clean and aggregated fundraising data to generate actionable insights to optimize fundraising outcomes. You will work with data from a wide variety of countries and donation streams, and you will need to present this data to stakeholders at a variety of levels of abstraction.

You are responsible for:

  • Delivering actionable insights and analysis on global fundraising campaigns and fundraising strategic objectives to technical and non-technical stakeholders 
  • Delivering reporting, statistical analysis and providing guidance on test setup within our iterative A/B testing program 
  • Analytics database management and optimization to support the regular reporting needs driven by a growing donor base
  • Transform and clean data to support analytics needs by making it more easily and quickly accessible
  • Provide the Analytics team with technical QA to ensure data quality and reliability

Skills and Experience:

  • Experienced professional able to resolve a wide range of data challenges in elegant and creative ways
  • Experience transforming data using Tableau, PowerBI, Superset, or similar BI tools to demonstrate meaningful insights across multiple levels within an organization
  • Proficient  SQL user, with working knowledge of CRUD operations and dynamic SQL
  • Comfortable working with data-related python and/or R packages for data cleaning and modeling
  • Practical statistical expertise and an understanding of digital campaigns
  • Comfortable with giving and receiving code reviews through git (GitHub, Gerrit, BitBucket, etc.)
  • Proven ability to adhere to deadlines and to seek out learning and support
  • Excellent verbal and written communication skills as well as the ability to clearly communicate technical concepts to non technical stakeholders

Qualities that are important to us:

  • Strong value and mission fit with the Wikimedia movement and Foundation
  • Comfortable working in a highly collaborative, consensus-oriented environment
  • Ability to work effectively in multiple cultural contexts

Additionally, we’d love it if you have:

  • Experience with open source technologies and communities
  • Comfortable working in a terminal / command line environment
  • Conceptual understanding of cron or other automated scheduler tools
  • Experience working with noSQL and non-structured data

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior Consultant, Business Intelligence

Senior Business Intelligence Consultant, Global Data & Insights Team

Summary

The Wikimedia Foundation is looking for a Senior Consultant, Business Intelligence, to join our team, reporting to the Director of Global Data and Insights.  As the Senior Consultant, you will be responsible for designing the roadmap of this new Business Intelligence practice at Wikimedia Foundation. In this role, you will work with all departments to converge on critical metrics to measure organizational effectiveness and to design a data pipeline for an org-level dashboard for senior leadership. The consultant will also lead the roadmap design for end-products such as business models, scenario planners, reporting dashboards, or data visualizations. The consultant will act as a thought partner to the GDI team to selecting techniques used for data modeling and establish any practices to ensure high quality and efficient extraction and transformation of data.

You are responsible for:

Identifying organizational metrics for the Foundation to measure its progress against the strategic goals

  • The identification exercise will include a combination of strategies from:
    • collecting benchmarking metrics for organizations with a similar mission in the nonprofit sector and private sector too 
    • triangulating existing data that departments use within the Foundation.
  • Work with the Director to finalize the org-level metrics for the first year.

Developing data pipeline and roadmap for BI practice at the Foundation

  • Gather requirements, scope projects, and build a comprehensive and realistic data pipeline and roadmap to establish BI practice at the Foundation. 
  • Review and update existing processes in line with changes in data structures or changes in the Foundation’s needs.
  • Maintain high communication standards, including developing new or imaginative ways of using or communicating data and insights.
  • Another essential part of this work is the continuous development and improvement of our data models and reports.

Skills and Experience:

  • BA/BS with at least seven years' professional experience working with large datasets or an equivalent combination of education and experience. 
  • At least 3-5 years of experience managing data teams and designing strategy.
  • Experience working with survey data and big data.  
  • Ability to communicate with technical staff and translate technical requirements to non-technical staff.
  • Exposure to working with open-source tools such as Hive/Presto and Superset is ideal but not required.

Qualities that are important to us:

  • Intellectual curiosity to learn. 
  • Excellent interpersonal (customer service) and oral/written communication skills
  • Agility and comfort with ambiguity.  Ability to work both independently and as part of a team.
  • Discretion and competence in handling confidential data.
  • Ability to have a 360 view, build and maintain strong relationships with staff to meet organizational goals.

Additionally, we’d love it if you have:

  • Knowledge of the field of philanthropy and other areas in which the Foundation works
  • Knowledge of predictive analytics
  • Experience in a consensus-oriented environment.

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior Accountant

SENIOR ACCOUNTANT

Summary

The Senior Accountant is a member of the accounting team and responsible for assisting with the execution of daily accounting processes, including accounts payable, accounts receivable, month-end close, and year-end tax preparation and audit processes in a fast paced, agile environment.  Under the supervision of the Accounting Manager, the Senior Accountant will partner with the Accounting team and other teams within the foundation to ensure that there are sufficient systems and procedures in place to provide effective support to existing and new program implementation.

You are responsible for:

  • Prepare monthly bank and general ledger account reconciliations.
  • Responsible for the maintenance of the general ledger.
  • Responsible for month-end closing journal entries, including expenses accruals and prepaid amortization.
  • Review weekly A/P and expense reports, including verifying the accuracy of coding.
  • Review monthly credit card reconciliation and charges.
  • Oversee fixed assets capitalization and depreciation.
  • Assist with month-end and year-end reporting
  • Assist with the annual audit and preparation of financial statements under GAAP for Not-for-Profit organizations
  • Assist with various tax filing needs e.g. Sales/Use tax, business property tax return, city tax and annual tax preparation form 990
  • Oversee the preparation and filing of the annual Form 1099.
  • Assist with the continuous improvement of processes.
  • Additional duties assigned as required.

Skills and Experience:

  • B.A. Degree in Accounting or Finance from a four-year college or university.
  • Minimum of 4 years of progressive Accounting experience.
  • Knowledge and experience implementing accounting internal control procedures.
  • Knowledge of GAAP for Not-for-Profit organizations.
  • Deep understanding of accrual basis accounting
  • Proactive learner, enjoys problem solving, takes ownership
  • Strong communication skills, including verbal and written.
  • Ability to effectively communicate to all levels of the organization.
  • Ability to manage multiple competing tasks and meet established deadlines.
  • Ability to work as part of an integrated team as well as independently.
  • Ability to work in an open, transparent, and collaborative environment.
  • Strong attention to detail.
  • Strong Excel skills.
  • Strong accounting system skills.
  • Ability to work well with people with a very wide diversity of demographic and cultural characteristics.

Qualities that are important to us:

  • A focused and detail-oriented individual that thrives in a highly collaborative, dynamic, fast paced and agile environment.
  • Passionate for numbers, spreadsheets, and can easily get excited about accounting principles discussions.
  • An individual that takes pride in personal and professional responsibility and integrity.

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Paid travel to Wikimedia Foundation events all around the world!
  • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Product Manager, Data

PRODUCT MANAGER, DATA

Summary

Wikimedia is looking for an experienced and collaborative Product Manager to join our Product team while working closely with our analytics engineering team, data engineering team, and numerous other teams at Wikimedia to strengthen our data and analytics products.

Wikipedia is one of the largest internet properties in the world, visited by 1 billion people a month across 280 different languages.  Our properties and API’s generate a huge amount of data that we process through our custom-built open-source stack.  We use this data to inform our strategy, make specific product decisions, inform academic research, and, increasingly, plug this directly into the product itself.  

Due to our scale, our commitment to opensource, our desire to share our data with academics, and our strict privacy restrictions, this is no easy task. In fact, today, core capabilities like A/B testing, funnel analysis, and metrics like user retention are not readily available to our teams.

You will work with experienced teams of data engineers, data scientists, analysts, and product managers to set and execute a strategy and roadmap for improving our end-to-end data infrastructure to make collecting data, processing it and using it to make decisions as efficient as possible. In doing so, you will learn from and partner with stakeholders across data science, research, design and product as well as academics and Wikimedia volunteers.  

This is an opportunity to ‘do good’ while having a high level of impact on a large-scale media property.

You are responsible for:

  • Partner closely with data leaders across the organization to help define and set a coordinated data strategy across the organization
  • Ideate and develop data products and experiences that enable data scientists, analysts, product managers, and lay people to discover and consume information about Wikipedia.
  • Collaborate closely with product and engineering teams to handle new requests, prioritize work, communicate progress, and ensure that we deliver impactful work that aligns with our strategic priorities.
  • Understand the needs of users in order to prioritize new features 
  • Balance privacy concerns against the value of the insights your team enables.
  • Deliver iterative products that drive incremental value and enable quick feedback from stakeholders wherever feasible  
  • Use both qualitative and quantitative methods to measure the impact of your work
  • Work to expand global access to free knowledge!

Skills and Experience:

  • 2+ years of experience designing and building data products that span across data analytics, data flows, etc. as a product manager or equivalent role
  • Proven track-record implementing complex data systems leveraging supporting data analysis, reasoning, and optimization as part of the decision making process
  • Expertise in data handling approaches and technologies with good understanding of system development lifecycles and modern data architectures (Data Lakes, Data Warehouse)
  • Experience working with structured and unstructured data
  • Understanding of data governance, data modeling, data pipelines, and data infrastructure
  • Familiarity working in an agile software development environment  
  • Capability to work within cross-functional teams to drive results
  • Outstanding written and verbal communication skills with the ability to translate complex technical requirements
  • Bachelor’s degree or equivalent in relevant work experience

Qualities that are important to us:

  • Problem-solver 
  • Passionate about data and how it can be leveraged to drive data-driven decisions

Additionally, we’d love it if you have:

  • Background in software development, engineering, data science or analytics
  • Experience working with microservice architectures
  • Experience with open-source technology 
  • Experience interacting with free and open-source software projects and communities
  • Experience editing Wikipedia or contributing to other wiki projects

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Paid travel to Wikimedia Foundation events all around the world!
  • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
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Privacy Program Manager

Privacy Program Manager

Summary

Wikimedia envisions a world where the sum total of human knowledge is available to everyone.

The Wikimedia Foundation, the nonprofit home of Wikipedia, Wikimedia Commons, and other free educational projects, serves as the hub of a global movement of hundreds of thousands of contributors collaborating to collect and share the sum of all human knowledge with the world.

As Wikimedia pursues a new global strategic direction, our Legal department is tasked with solving many legal questions, including some no one has fully considered before. We are looking for a Privacy Program Manager to join our in-house legal department to help coordinate and evolve Wikimedia’s Privacy program. This will include managing, triaging and supporting our privacy workflows. Ideal candidates will not only have the skills to manage a privacy portfolio, but will also connect with Wikimedia’s mission and understand the importance of privacy in our unique context. 

Who Should Apply:

At Wikimedia, we serve the world. We believe that there is no way to meaningfully achieve our goal of reaching every single human unless our organization reflects the full breadth of the human experience. To that end, the Wikimedia Foundation recruits candidates from a broad range of backgrounds and experiences, including those from historically marginalized groups — women, people with disabilities, people of color, formerly incarcerated people, people who are lesbian, gay, bisexual, transgender, and/or gender nonconforming, first and second generation immigrants, and people from low-income families. A diversity of lived experiences is reflective of those who create and use Wikimedia every day.

Essential Functions of Role:

  • Help coordinate and manage Wikimedia’s privacy workflows. 
  • Assess current processes and advise on, design, and implement potential improvements.
  • Work cross-functionally across our teams to ensure that Wikimedia’s privacy protocols are uniformly applied.
  • Collaborate with Wikimedia staff and volunteers to improve privacy and security structures and systems for the Wikimedia movement.
  • Provide support and training to staff on privacy-related issues.
  • Other duties as assigned. 

Skills and Experience:

  • Project management experience. 
  • Training, knowledge of, or experience with global data privacy law.
  • Ability to excel in a fast-paced, multitasking environment that demands high-quality work on short deadlines.
  • Training, knowledge of, or experience supporting regulatory and compliance matters. 
  • Ability to identify and implement practical solutions to abstract or complex problems. 
  • Ability to adhere to deadlines, and complete work independently. 
  • Ability to travel, including internationally; and to travel or work on weekends if and when needed, due to conferences, legal needs, etc. 
  • Ability to communicate and collaborate across cultures and timezones; if you’re not located in the San Francisco Bay Area, please be generally available during West Coast work hours.
  • Excellent writing and presentation skills.

Qualities that are important to us: 

  • Appreciation for and alignment with Wikimedia's mission.
  • Strong interpersonal and collaboration skills and ability to work well on a team. 
  • A desire to learn, stretch, and grow.

Additionally, we'd love it if you have: 

  • Experience working as a privacy program manager or managing privacy- or security-related projects.
  • Experience working across borders and cultures. 
  • Knowledge of, or experience with, computer code and technologies for website hosting and database management. In particular, experience with large databases would be valuable.
  • Ability to speak additional languages besides English.
  • Prior experience working with or participating in online communities, especially large or specialist volunteer communities. 
  • Prior experience working in the technology sector. 
  • Prior experience working with a remote workforce. 
  • Prior work, internship, or volunteer experience in the nonprofit sector.

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Paid travel to Wikimedia Foundation events all around the world!
  • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Internal Communications Lead (Global)

INTERNAL COMMUNICATIONS LEAD (GLOBAL)

Summary

This role requires a seasoned expert to lead strategies focused on creating an engaged and informed staff at the Wikimedia Foundation and helping to shape a culture of resilience and belonging. Reporting to the Chief Creative Officer, you will collaborate closely with executives and the communications team to co-create culture change through internal communications across the organization. 

Your primary objective will be to keep our leadership and staff informed on key issues and share knowledge across the organization. You will understand where the communications gaps are and put a plan in place to address them. At the same time, you need to be able to set up and manage systems and processes to promote effective communications.

Responsibilities:

Strategy and planning

  • Convey complex issues in easily absorbed and translatable talking points for people across our organization and global movement
  • Provide strategic planning support for programs to influence culture change and promote an inclusive workforce
  • Use internal data points to inform and design initiatives that inspire a highly engaged workforce
  • Identify opportunities, and lead efforts to both regionally and globally to demonstrate our purpose
  • Design communication processes for internal announcements; co-create design standards for materials and staff-focused engagements
  • Advise teams seeking input on how to effectively communicate to all staff or key staff constituencies; Identify opportunities or needs for staff engagement opportunities

Executive communications 

  • Strategically build and cultivate trusted relationships among multiple levels of leadership across the organization to maintain a pulse on the organization
  • Use consultative skills to influence stakeholders across a complex environment
  • Research and coordinate communications with executives on key issues facing the organization
  • Develop executive program and content for all-staff functions, including overall narratives that support the strategic goals of leadership
  • Cultivate communications to staff on the decisions and activities of the Board of Trustees

Requirements 

  • 8+ years of professional communications experience in a global organization. Experience crafting messaging and campaigns in the Diversity, Equity, and Inclusion space
  • Willingness to address racial equity issues in the United States and globally as they show up in the organization
  • Excellent written English, and good presentation skills
  • Proficient use of online collaboration tools (e.g., collaborative editing, chat and group coordination software); Familiarity with digital and video means of communication, including basic production skills (e.g., formatting a photo, building a slide deck, recording audio to be later edited for a podcast)
  • Experience working with or participating in multilingual and multicultural online communities
  • Organized, efficient and able to meet deadlines and to complete projects independently
  • Ability to motivate people and organize them toward common goals, sticking to agreed deadlines and results.  
  • Competence working in teams partially or totally remote, sometimes at times outside of local business hours to be inclusive of our international workforce

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
  • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Paid travel to Wikimedia Foundation events all around the world!
  • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
  • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply Now

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