Technology

Signifyd

Website
Technology

Signifyd

Website

About us

Signifyd

Since their days at PayPal and FedEx more than a decade ago, Signifyd’s founders knew something wasn’t right about the way online retailers were on the hook for fraud. There had to be a better way — a way that relied on big data, machine learning and domain expertise to offer a yes-or-no decision on an order in milliseconds. And so, Signifyd was born. We backed the idea and the technology with a 100% financial guarantee on any approved order that later turned out to be fraudulent. Signifyd is now the world’s largest provider of guaranteed fraud protection.

Our work culture

Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up her or his sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help! We have grown from 2 to over 250 employees globally, with offices in San Jose, Denver, New York, London, and Belfast. We are continuing to expand and grow so come and join us!

Option to work from home
Option to work from home
Sign language interpreters
Sign language interpreters
Allow a self-paced workload
Allow a self-paced workload
Service animals allowed
Service animals allowed
Provide an ergonomic workstation
Provide an ergonomic workstation
Accessible parking spot
Accessible parking spot
Ramp and/or elevator
Ramp and/or elevator
Flexible work and leave schedule
Flexible work and leave schedule
Accessible restroom
Accessible restroom
Sensitivity training for coworkers
Sensitivity training for coworkers
Accessible computer software
Accessible computer software
On-site counseling
On-site counseling
Screen reader software
Screen reader software
Fragrance-free workplace
Fragrance-free workplace

Our open positions

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Salesforce Architect
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly.
 

As a Solutions Architect, you will serve as the technical expert for solving critical business challenges. The Solutions Architect lives within the Analytics & Business Intelligence organization but touches every team (Sales, Product, Customer Success, Finance and Marketing)  and involves translating business requirements into practical and functional solutions. You are a Salesforce.com technical subject matter expert and have the experience and vision to deliver solutions by utilizing best-practices and efficient problem solving skills. You are self-motivated and comfortable in a dynamic environment with the ability to handle multiple projects through creative approaches. You are empathetic--ready to partner with Signifyers from all departments in company-wide initiatives and provide solutioning support, technical recommendations and deliver an end solution to stakeholders involved.

Responsibilities

  • Lead project discovery and scoping sessions with key business stakeholders to understand business and functional requirements for a critical business challenge. 
  • Provide stakeholders with a scalable and sustainable solution while demonstrating how it satisfies the business requirements that fits our overall strategy and architecture
  • Leverage knowledge of SFDC ecosystem to identify new opportunities to enhance workflows and mapping business processes to ensure CRM best practices are met to support the growth of future company strategies
  • Provide business analytics support of SFDC while creating and maintaining standard processes including customization of objects, fields, record types for consumption by end business users  
  • Manage and supervise Salesforce administrators to assist with Salesforce administrative support for the organization
  • Stay updated on new Salesforce features and functionalities to provide recommendations for process enhancements
  • Trusted advisor to Signifyers across various teams on technical implementations within but not limited to our Salesforce platform

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience
  • 5+ years technical and implementations experience in managing complex business & enterprise environments 
  • 3+ years of direct Salesforce related experience with a Salesforce Administrator Certification
  • Excellent knowledge of the Salesforce ecosystem and experience with designing and developing enterprise solutions on the Salesforce platform
  • Excellent written, verbal and presentation skills to audiences of all levels of technical, business and organization responsibility
  • Distinctive problem solving and analytical skills, combined with insightful business judgment.
  • Successful track record managing projects from feature definition to project deployment through the development lifecycle.
  • Familiarity with database query (e.g., SQL), statistical analysis, and/or reporting platforms (e.g., Tableau or Looker).
  • Experience with Salesforce integrations and outside tools integrating into the Salesforce ecosystem

Preferred qualifications:

  • Experience with enterprise integration tools and ETL processes with Salesforce with regards to data migrations from third party systems
  • Salesforce Advanced Administrator Certification is preferred but not required
  • Experience in leading complex technical projects - defining project scope, estimating level of effort and developing end solutions
  • Knowledge and experience with agile project methodologies
Apply Now
Thank you! Your submission has been received!
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Salesforce Architect
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly.
 

As a Solutions Architect, you will serve as the technical expert for solving critical business challenges. The Solutions Architect lives within the Analytics & Business Intelligence organization but touches every team (Sales, Product, Customer Success, Finance and Marketing)  and involves translating business requirements into practical and functional solutions. You are a Salesforce.com technical subject matter expert and have the experience and vision to deliver solutions by utilizing best-practices and efficient problem solving skills. You are self-motivated and comfortable in a dynamic environment with the ability to handle multiple projects through creative approaches. You are empathetic--ready to partner with Signifyers from all departments in company-wide initiatives and provide solutioning support, technical recommendations and deliver an end solution to stakeholders involved.

Responsibilities

  • Lead project discovery and scoping sessions with key business stakeholders to understand business and functional requirements for a critical business challenge. 
  • Provide stakeholders with a scalable and sustainable solution while demonstrating how it satisfies the business requirements that fits our overall strategy and architecture
  • Leverage knowledge of SFDC ecosystem to identify new opportunities to enhance workflows and mapping business processes to ensure CRM best practices are met to support the growth of future company strategies
  • Provide business analytics support of SFDC while creating and maintaining standard processes including customization of objects, fields, record types for consumption by end business users  
  • Manage and supervise Salesforce administrators to assist with Salesforce administrative support for the organization
  • Stay updated on new Salesforce features and functionalities to provide recommendations for process enhancements
  • Trusted advisor to Signifyers across various teams on technical implementations within but not limited to our Salesforce platform

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience
  • 5+ years technical and implementations experience in managing complex business & enterprise environments 
  • 3+ years of direct Salesforce related experience with a Salesforce Administrator Certification
  • Excellent knowledge of the Salesforce ecosystem and experience with designing and developing enterprise solutions on the Salesforce platform
  • Excellent written, verbal and presentation skills to audiences of all levels of technical, business and organization responsibility
  • Distinctive problem solving and analytical skills, combined with insightful business judgment.
  • Successful track record managing projects from feature definition to project deployment through the development lifecycle.
  • Familiarity with database query (e.g., SQL), statistical analysis, and/or reporting platforms (e.g., Tableau or Looker).
  • Experience with Salesforce integrations and outside tools integrating into the Salesforce ecosystem

Preferred qualifications:

  • Experience with enterprise integration tools and ETL processes with Salesforce with regards to data migrations from third party systems
  • Salesforce Advanced Administrator Certification is preferred but not required
  • Experience in leading complex technical projects - defining project scope, estimating level of effort and developing end solutions
  • Knowledge and experience with agile project methodologies
Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Salesforce Architect
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly.
 

As a Solutions Architect, you will serve as the technical expert for solving critical business challenges. The Solutions Architect lives within the Analytics & Business Intelligence organization but touches every team (Sales, Product, Customer Success, Finance and Marketing)  and involves translating business requirements into practical and functional solutions. You are a Salesforce.com technical subject matter expert and have the experience and vision to deliver solutions by utilizing best-practices and efficient problem solving skills. You are self-motivated and comfortable in a dynamic environment with the ability to handle multiple projects through creative approaches. You are empathetic--ready to partner with Signifyers from all departments in company-wide initiatives and provide solutioning support, technical recommendations and deliver an end solution to stakeholders involved.

Responsibilities

  • Lead project discovery and scoping sessions with key business stakeholders to understand business and functional requirements for a critical business challenge. 
  • Provide stakeholders with a scalable and sustainable solution while demonstrating how it satisfies the business requirements that fits our overall strategy and architecture
  • Leverage knowledge of SFDC ecosystem to identify new opportunities to enhance workflows and mapping business processes to ensure CRM best practices are met to support the growth of future company strategies
  • Provide business analytics support of SFDC while creating and maintaining standard processes including customization of objects, fields, record types for consumption by end business users  
  • Manage and supervise Salesforce administrators to assist with Salesforce administrative support for the organization
  • Stay updated on new Salesforce features and functionalities to provide recommendations for process enhancements
  • Trusted advisor to Signifyers across various teams on technical implementations within but not limited to our Salesforce platform

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience
  • 5+ years technical and implementations experience in managing complex business & enterprise environments 
  • 3+ years of direct Salesforce related experience with a Salesforce Administrator Certification
  • Excellent knowledge of the Salesforce ecosystem and experience with designing and developing enterprise solutions on the Salesforce platform
  • Excellent written, verbal and presentation skills to audiences of all levels of technical, business and organization responsibility
  • Distinctive problem solving and analytical skills, combined with insightful business judgment.
  • Successful track record managing projects from feature definition to project deployment through the development lifecycle.
  • Familiarity with database query (e.g., SQL), statistical analysis, and/or reporting platforms (e.g., Tableau or Looker).
  • Experience with Salesforce integrations and outside tools integrating into the Salesforce ecosystem

Preferred qualifications:

  • Experience with enterprise integration tools and ETL processes with Salesforce with regards to data migrations from third party systems
  • Salesforce Advanced Administrator Certification is preferred but not required
  • Experience in leading complex technical projects - defining project scope, estimating level of effort and developing end solutions
  • Knowledge and experience with agile project methodologies

You’ll receive a benefits package that is one of the most competitive in Belfast;

  • A competitive base salary
  • An equally competitive equity package
  • Bi-annual performance related bonus (10% performance related)
  • Pension matched up to 8%
  • ‘Day one’ access to private Healthcare, Dental and Optical insurance scheme for you and your whole family
  • 25 days of annual leave (plus 10 stat)
  • 12 weeks full-pay parental leave for mums and dads!
  • A LinkedIn Learning account
  • Top of the range equipment and lots of Signifyd swag
  • Monthly Signifyd social events organised by our social committee

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Apply Now
Thank you! Your submission has been received!
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Senior Risk Analyst (Mandarin Speaking)
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly.
 

As the Sr. Risk Analyst, you will join a team of talented and dedicated fraud experts who play a pivotal role in fighting fraud and helping our customers succeed. Your work will  make a big impact in advancing payment risk decisioning to the next level. The right candidate is an experienced fraud fighter with a love for learning, problem solving, and not afraid of a challenge. They enjoy being part of a close knit team and working on multiple projects simultaneously without compromising quality. 

Primary Responsibilities Include: 

  • Perform account and transaction analysis across the Signifyd platform
  • Identify fraud trends, document and communicate findings 
  • Develop and maintain strong relationships with internal teams and external business partners, as you'll work closely together
  • Analyze chargeback data that result in a loss to Signifyd to determine their root cause and identify process improvements
  • Help improve manual review accuracy and efficiency 
  • Support Risk Operations with process and tool improvements 
  • Assist in special projects and ad-hoc assignments, upon request

Required Skills/Traits: 

  • 3+ years experience in e-commerce, payments or risk-related industry
  • Fluent in Mandarin 
  • Basic analytical skills and an understanding of how to utilize data to target improvements and solve problems
  • Experienced in the use of 3rd party investigation tools
  • Strong critical thinking skills with advanced judgment capability 
  • Solid knowledge of Card Not Present (CNP) environment
  • Ability to manage multiple assignments while working independently 
  • Flexibility to work weekends and holidays during peak seasons

Desirable Skills: 

  • Data analytics and end user software
    • Looker 
    • SQL
  • Experience with translating fraud trends into rule logic and/or feature suggestions
Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior Risk Analyst (Mandarin Speaking)
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly.
 

As the Sr. Risk Analyst, you will join a team of talented and dedicated fraud experts who play a pivotal role in fighting fraud and helping our customers succeed. Your work will  make a big impact in advancing payment risk decisioning to the next level. The right candidate is an experienced fraud fighter with a love for learning, problem solving, and not afraid of a challenge. They enjoy being part of a close knit team and working on multiple projects simultaneously without compromising quality. 

Primary Responsibilities Include: 

  • Perform account and transaction analysis across the Signifyd platform
  • Identify fraud trends, document and communicate findings 
  • Develop and maintain strong relationships with internal teams and external business partners, as you'll work closely together
  • Analyze chargeback data that result in a loss to Signifyd to determine their root cause and identify process improvements
  • Help improve manual review accuracy and efficiency 
  • Support Risk Operations with process and tool improvements 
  • Assist in special projects and ad-hoc assignments, upon request

Required Skills/Traits: 

  • 3+ years experience in e-commerce, payments or risk-related industry
  • Fluent in Mandarin 
  • Basic analytical skills and an understanding of how to utilize data to target improvements and solve problems
  • Experienced in the use of 3rd party investigation tools
  • Strong critical thinking skills with advanced judgment capability 
  • Solid knowledge of Card Not Present (CNP) environment
  • Ability to manage multiple assignments while working independently 
  • Flexibility to work weekends and holidays during peak seasons
  • Must be located in PST

Desirable Skills: 

  • Data analytics and end user software
    • Looker 
    • SQL
  • Experience with translating fraud trends into rule logic and/or feature suggestions
Apply Now
Thank you! Your submission has been received!
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Technical Support Specialist II

At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for eCommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.

Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:

- Who believes challenges are best overcome by thinking differently.

- Who knows theirr role, but isn’t confined by it.

- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.

- Who isn’t afraid to disagree, convincingly, civilly and honestly.

As a specialist member on Signifiyd’s Customer Support team, you will have the opportunity to apply your knowledge of eCommerce platforms to make customers successful and enable internal teams. You will dig deep to understand eCommerce platform and other integration issues to communicate your findings to customers with different business models and developer teams; as well as Signifyd stakeholders in Product, Billing, Sales, Chargebacks, Customer Success and Engineering.

Specific job duties may include:

  • Communicating payments data flow to stakeholders, which involves the eCommerce platform, cart, payment processor, and Signifyd
  • Identifying, communicating and implementing short term solutions that address customer pain points
  • Scoping larger projects for internal change to adapt to market needs
  • Help customers troubleshoot issues via (phone, email) they encounter while using the software and provide actionable tips to resolve the problem
  • Assembling known use cases for product or process development and working with internal teams to develop long term process or product fixes
  • Root cause analysis and communication of root cause fixes to internal teams
  • Working cross functionally to enable internal team members with accurate technical answers to difficult platform and integration questions
  • Ability to work on call for supplemental compensation.
  • Ability to work some holiday shifts
  • Starting shift schedule 12pm to 9pm with 1 hour meal break with the flexibility to work from office or home

Required Skills And Experience:

  • 3+ years professional experience in financial services, fraud or eCommerce industry
  • Working knowledge of eCommerce platforms.
  • Demonstrated and referenceable ability to lead internal change in an organization involving Product, Engineering, Sales, and Customer Success groups; preferably this work would have been completed in a Customer Success or Product role
  • User-level knowledge of Atlassian and Salesforce-like solutions (e.g. JIRA, Confluence, Salesforce Service Cloud)
  • Guide customers through the integration and onboarding process
  • Be an escalation point to unresolved internal and external customer issues
  • Work/project history reflective of a self-motivated professional who excels when given open-ended problems and broadly-defined goals
  • Proven ability to prioritize and multitask

Nice to have:

  • A degree or diploma, or a comparable from an accredited institution.
  • Familiar with Shopify, BigCommerce, API
  • Demonstrated ability to solve workflows with any HTTP Tools, SQL (Redshift/MySql) clients, and/or any middleware technologies

In return you’ll receive a benefits package that is one of the most competitive in Belfast:

  • A competitive base salary
  • An equally competitive equity package
  • Bi-annual bonus (10% performance related)
  • Pension matched up to 8%
  • ‘Day one’ access to private Healthcare, Dental and Optical insurance scheme for you and your whole family
  • 25 days of annual leave (plus 10 stat)
  • Flexibility
  • 12 weeks full-pay parental leave for mums and dads!
  • Top of the range equipment and lots of Signifyd swag
  • Monthly Signifyd social events organised by our social committee

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Software Engineer
 
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly.
 
Oh, and a few particulars for this role:
 
The Software Engineer role is a fantastic opportunity for any budding developers in the early stages of their career to get an unparalleled grounding in the production of high quality commercial software. Each Signifyd Software Engineer is assigned into a small feature team where they receive continuous mentoring and feedback from more experienced team members, this coupled with an environment of aggressive growth ensures that Software Engineers are continually challenged to step up, ensuring rapid career and personal progression. 
 
Our main tech stack includes: Java, Cassandra, ElasticSearch, Redshift, Dynamo, MySQL, Apache Spark, Play! framework, gRPC, Linux, Docker, Kubernetes, AWS

Some of the things you will get to do:

    • Under take the design and development of software development tasks 
    • Deliver complex technical tasks as part of the sprint deliverables and contribute to scoping and tracking in Jira, coding in Java, and updating in stand-ups
    • Contribute to the Signifyd engineering culture and ensure that any inefficiencies and wasteful processes are highlighted and addressed 
    • Complete assigned tasks in a timely manner, or notify team if you are blocked and will not be able to complete expected tasks without help.

Requirements:

    • Excellent programming skills in Java or similar object-oriented language (C#, Go, Kotlin, Scala)
    • Experience with scripting languages and SQL
    • Problem solving and analytical skills

Bonus Skills:

    • Experience building large-scale high-performance systems
    • Startup experience
    • Payments or risk experience
    • Machine learning or related knowledge 

You’ll receive a benefits package that is one of the most competitive in Belfast;

  • A competitive base salary 
  • An equally competitive equity package
  • Bi-annual performance related bonus (10% performance related)
  • Pension matched up to 8%
  • ‘Day one’ access to private Healthcare, Dental and Optical insurance scheme for you and your whole family 
  • 25 days of annual leave (plus 10 stat)
  • 12 weeks full-pay parental leave for mums and dads!
  • Free snacks and drinks in the office
  • Subsidised public transport and car parking
  • A LinkedIn Learning account
  • Top of the range equipment and lots of Signifyd swag
  • Monthly Signifyd social events organised by our social committee 

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

 

Apply Now
Thank you! Your submission has been received!
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Senior Software Engineer

At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.

Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:

- Who believes challenges are best overcome by thinking differently.

- Who knows their role, but isn’t confined by it.

- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.

- Who isn’t afraid to disagree, convincingly, civilly and honestly.

Oh, and a few particulars for this role:

As the Signifyd platform continues to expand and evolve we'll need to build ever more innovative solutions to support our customers. As a (Backend) Senior Software Engineer you'll be critical to ensuring that we deliver these solutions while also maintaining a commitment to scalable, testable and quality software. 

No-one is going to claim that what we have is flawless but if you're passionate, have ideas on how to improve things and the drive to try them out then you'll be right at home.

You should be:

  • a hands-on developer with a strong background in Java Development or similar 
  • willing to step beyond just delivery and contribute to team mentoring & planning
  • enthusiastic about building "good" software

Beyond Java our stack also includes (nice-to-haves, but by no means essential!) :

  •  gRPC
  •  Docker / Kubernetes
  •  Persistence : ElasticSearch, MySQL, Cassandra
  •  AWS (including Kinesis, RedShift, Dynamo)

Why you'll love it :

  • Genuine ownership - each team is the ultimate architect of what they own.
  • Beyond those mentioned above we have a broad tech-stack, you'll see most of it in time.
  • If you have improvement ideas the opportunity is there to get involved

You’ll receive a benefits package that is one of the most competitive in Belfast:

  • A competitive base salary
  • An equally competitive equity package
  • Bi-annual performance related bonus (10% performance related)
  • Pension matched up to 8%
  • ‘Day one’ access to private Healthcare, Dental and Optical insurance scheme for you and your whole family
  • 25 days of annual leave (plus 10 stat)
  • Flexible working options
  • 12 weeks full-pay parental leave for mums and dads!
  • Free snacks and drinks in the office
  • A LinkedIn Learning account
  • Top of the range equipment and lots of Signifyd swag
  • Monthly Signifyd social events organised by our social committee

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior/Principal Product Manager, Payments Solutions, EMEA
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly.
 

Signifyd’s growing Product Management team is looking for a senior or principal product manager to lead development of our Payments Solutions products and relevant partnerships, focused on the EMEA region. Our Seamless SCA product enables eCommerce merchants to be PSD2 compliant while not creating additional friction for their customers in the checkout experience.  This role will be responsible for understanding customer and partner use cases working with our EMEA Sales & Partnerships teams, prioritizing what is most important for us to solve, and defining the solutions. As the PSD2 regulation becomes mandatory going into 2021, this role will also be responsible for supporting merchant adoption and onboarding. The ideal candidate would have past experience working with payments institutions in the EMEA region.

The ideal candidate will be equally comfortable collaborating with the executive team on high-level product vision and getting deep into the details of understanding customer needs and building requirements for Engineering. 

You must be a self-starter and be able to independently represent the Signifyd product team in our London office. You will have the freedom to run with a product idea and see it through to the end. You will need creativity, passion, and an ability to execute in order to get to product-market fit quickly. If you are passionate about the payments space and making a major business impact at a high-growth company, we would love to hear from you! 

Job Duties And Responsibilities

  • Develop and maintain statement of direction, product strategy, and product roadmap for the Seamless SCA product line. 
  • Understanding core business problems and true requirements from customers, partners, prospects, sales and support.
  • Working with Engineering, the wider PM team and other internal groups to prioritize, define and document user stories and use cases to guide product development.
  • Tracking industry trends and competition to inform product decisions and strategy.
  • Collaborating with product marketing & sales engineering to support creation of messaging and content as the subject matter expert to enable our sales force.
  • Demonstrate a deep understanding of the eCommerce and payments landscape
  • Develop and drive Product GTM plans. 

Required Skills

  • Bachelor’s degree
  • Excellent communication skills (presentation, verbal and written)
  • Track record of  successfully collaborating with remote & globally distributed teams
  • Track record of successful delivery of company-critical projects
  • Experience working with sales teams and customers during the sales process
  • 5+ years of industry experience, 3+ years of product management experience

Preferred Skills

  • Experience working in the payments space in EMEA, demonstrating relationships with payment processors, banks or issuers.
  • Degree in a technical field
  • Strong leadership skills 
  • Ability to mentor junior team members
  • Experience with enterprise products or services
  • Highly Analytical. You use data to make roadmap and prioritization decisions and are comfortable gathering it yourself, or working with others to gather it.
  • Background in SaaS products

You’ll receive a benefits package that is one of the most competitive in London;

  • A competitive base salary 
  • An equally competitive equity package
  • Bi-annual performance related bonus (10% performance related)
  • Pension matched up to 8%
  • ‘Day one’ access to private Healthcare, Dental and Optical insurance scheme for you and your whole family 
  • 25 days of annual leave (plus 10 stat)
  • 12 weeks full-pay parental leave for mums and dads!
  • A LinkedIn Learning account
  • Top of the range equipment and lots of Signifyd swag

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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Senior Freelance Designer
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly.
  

Signifyd is seeking talented, multidisciplinary, freelance creatives to assist our marketing team on ongoing & diverse projects.

You'll work within a B2B in-house creative department to:

– Conceptualize, design, present and execute modern, sophisticated design for emails and newsletters (campaigns, designing templates and layout, including HTML), display ads, banners, landing pages, but also possibility for brochures, flyers and print marketing and sales collateral, events, and sales decks.

– Ensure brand consistency on all design projects across multiple marketing channels. 

– Deliver finalized, full fidelity design comps for implementation.

Must have:

– 5 to 10 years of experience in web, digital, email, print and/or traditional advertising

– Solid proficiency with Adobe Creative Cloud (Photoshop, Illustrator, InDesign) & Sketch

– Excellent visual design skills, typography, layout, color

– Effectively communicating design visions through sketches and mockups/prototypes 

– Handling multiple priorities on tight deadlines without compromising quality 

– Positive attitude, easy-going personality, great work ethic, amazing communication skills

Nice to have:

– Design systems and more specifically Figma

– HTML, CSS

– Marketo experience for generating campaigns

– Experience with B2B, and more specifically ecommerce 

– Illustration, icon design

– Experience with InVision for businesses

– Branding

** Must have a portfolio of relevant visual design samples to be considered for this position **

 

Apply Now
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Senior Director of Integrated Marketing
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly.

Signifyd is seeking a Senior Director of Integrated Marketing to join our Marketing & Alliances team and report to the SVP of Marketing & Alliances. You will be in the driver’s seat, owning both demand generation and marketing operations, combining analytics, strategy and execution in the relentless pursuit of a qualified pipeline. This is the ultimate finishing school for future CMO roles. 

Our market (D2C ecommerce) is both broad and deep - we serve a few thousand customers, from startups (via partners like Shopify and BigCommerce) to high growth brands (Stance, Mack Weldon, Rad Power Bikes) to household names (Samsung, Lacoste, Build.com, Rite-Aid, etc.). You will have the unique market tailwind and career opportunity of scaling a multi-segment GTM engine. 

Sales and marketing alignment is very strong at Signifyd. Your efforts will be multiplied and achieved through strong collaboration and teamwork across our BDR team, sales operations and sales leadership, aka the Integrated Funnel. 

The ideal candidate will possess both a business background that enables them to engage at the CXO level, as well as customer-facing hustle to interact with prospects and optimize demand gen based on field learning. They should also have a demonstrated ability to think strategically about GTM challenges, with the ability to build and convey compelling value propositions.

Key Responsibilities

  • Partner with SVP in creating and executing the strategic plan for all marketing programs, working across the department and sales leadership to meet or exceed pipeline targets
  • Lead team of 3 direct reports and grow the team meaningfully in the next 2-3 quarters
  • Own portfolio of key agency relationships - SEM / SEO, Salesforce / Marketo, etc.
  • Own reporting and analytics on marketing efficacy and drive ongoing optimization of Demand Gen based on that data 
  • Own ABM motion and key tools - 6Sense, ReachDesk, PathFactory, Drift
  • Own budgeting and analytics feedback loop with CFO and with Board of Directors
  • Acting as a face of the company at trade shows and other key industry events is a plus

Required Qualifications 

  • Bachelor’s degree in Business, Marketing or a related field. 
  • The right person will possess 8-12 years of experience, across B2B marketing (center of gravity in demand gen and / or marketing operations), consulting and/or GTM strategy
  • Proven track record of initiating and successfully driving incremental pipeline through program management
  • Must be proficient with utilization of Salesforce and Marketo. Ideally has prior experience with “enhanced” aspects of our tech stack, like 6Sense, Drift, Pathfactory and Bizible 
  • Strong verbal and written communication skills are a must, as well as the ability to work effectively across internal and external organizations
  • Must possess exceptional problem-solving, analytical, and research skills
  • Travel and participation in after-hours meetings with prospects at field events as required
  • Experience in the ecommerce ecosystem (and familiarity with merchant growing pains) is a plus
Apply Now
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Senior Director of Integrated Marketing
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly.

Signifyd is seeking a Senior Director of Integrated Marketing to join our Marketing & Alliances team and report to the SVP of Marketing & Alliances. You will be in the driver’s seat, owning both demand generation and marketing operations, combining analytics, strategy and execution in the relentless pursuit of a qualified pipeline. This is the ultimate finishing school for future CMO roles. 

Our market (D2C ecommerce) is both broad and deep - we serve a few thousand customers, from startups (via partners like Shopify and BigCommerce) to high growth brands (Stance, Mack Weldon, Rad Power Bikes) to household names (Samsung, Lacoste, Build.com, Rite-Aid, etc.). You will have the unique market tailwind and career opportunity of scaling a multi-segment GTM engine. 

Sales and marketing alignment is very strong at Signifyd. Your efforts will be multiplied and achieved through strong collaboration and teamwork across our BDR team, sales operations and sales leadership, aka the Integrated Funnel. 

The ideal candidate will possess both a business background that enables them to engage at the CXO level, as well as customer-facing hustle to interact with prospects and optimize demand gen based on field learning. They should also have a demonstrated ability to think strategically about GTM challenges, with the ability to build and convey compelling value propositions.

Key Responsibilities

  • Partner with SVP in creating and executing the strategic plan for all marketing programs, working across the department and sales leadership to meet or exceed pipeline targets
  • Lead team of 3 direct reports and grow the team meaningfully in the next 2-3 quarters
  • Own portfolio of key agency relationships - SEM / SEO, Salesforce / Marketo, etc.
  • Own reporting and analytics on marketing efficacy and drive ongoing optimization of Demand Gen based on that data 
  • Own ABM motion and key tools - 6Sense, ReachDesk, PathFactory, Drift
  • Own budgeting and analytics feedback loop with CFO and with Board of Directors
  • Acting as a face of the company at trade shows and other key industry events is a plus

Required Qualifications 

  • Bachelor’s degree in Business, Marketing or a related field. 
  • The right person will possess 8-12 years of experience, across B2B marketing (center of gravity in demand gen and / or marketing operations), consulting and/or GTM strategy
  • Proven track record of initiating and successfully driving incremental pipeline through program management
  • Must be proficient with utilization of Salesforce and Marketo. Ideally has prior experience with “enhanced” aspects of our tech stack, like 6Sense, Drift, Pathfactory and Bizible 
  • Strong verbal and written communication skills are a must, as well as the ability to work effectively across internal and external organizations
  • Must possess exceptional problem-solving, analytical, and research skills
  • Travel and participation in after-hours meetings with prospects at field events as required
  • Experience in the ecommerce ecosystem (and familiarity with merchant growing pains) is a plus
Apply Now
Thank you! Your submission has been received!
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Senior Director of Integrated Marketing
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly.

Signifyd is seeking a Senior Director of Integrated Marketing to join our Marketing & Alliances team and report to the SVP of Marketing & Alliances. You will be in the driver’s seat, owning both demand generation and marketing operations, combining analytics, strategy and execution in the relentless pursuit of a qualified pipeline. This is the ultimate finishing school for future CMO roles. 

Our market (D2C ecommerce) is both broad and deep - we serve a few thousand customers, from startups (via partners like Shopify and BigCommerce) to high growth brands (Stance, Mack Weldon, Rad Power Bikes) to household names (Samsung, Lacoste, Build.com, Rite-Aid, etc.). You will have the unique market tailwind and career opportunity of scaling a multi-segment GTM engine. 

Sales and marketing alignment is very strong at Signifyd. Your efforts will be multiplied and achieved through strong collaboration and teamwork across our BDR team, sales operations and sales leadership, aka the Integrated Funnel. 

The ideal candidate will possess both a business background that enables them to engage at the CXO level, as well as customer-facing hustle to interact with prospects and optimize demand gen based on field learning. They should also have a demonstrated ability to think strategically about GTM challenges, with the ability to build and convey compelling value propositions.

Key Responsibilities

  • Partner with SVP in creating and executing the strategic plan for all marketing programs, working across the department and sales leadership to meet or exceed pipeline targets
  • Lead team of 3 direct reports and grow the team meaningfully in the next 2-3 quarters
  • Own portfolio of key agency relationships - SEM / SEO, Salesforce / Marketo, etc.
  • Own reporting and analytics on marketing efficacy and drive ongoing optimization of Demand Gen based on that data 
  • Own ABM motion and key tools - 6Sense, ReachDesk, PathFactory, Drift
  • Own budgeting and analytics feedback loop with CFO and with Board of Directors
  • Acting as a face of the company at trade shows and other key industry events is a plus

Required Qualifications 

  • Bachelor’s degree in Business, Marketing or a related field. 
  • The right person will possess 8-12 years of experience, across B2B marketing (center of gravity in demand gen and / or marketing operations), consulting and/or GTM strategy
  • Proven track record of initiating and successfully driving incremental pipeline through program management
  • Must be proficient with utilization of Salesforce and Marketo. Ideally has prior experience with “enhanced” aspects of our tech stack, like 6Sense, Drift, Pathfactory and Bizible 
  • Strong verbal and written communication skills are a must, as well as the ability to work effectively across internal and external organizations
  • Must possess exceptional problem-solving, analytical, and research skills
  • Travel and participation in after-hours meetings with prospects at field events as required
  • Experience in the ecommerce ecosystem (and familiarity with merchant growing pains) is a plus
Apply Now
Thank you! Your submission has been received!
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Senior Customer Success Manager
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly
 
As a Senior Customer Success Manager (CSM), you are responsible for the ongoing success of a portfolio of Signifyd’s large, enterprise customers. You will work cross-functionally with multiple internal teams to ensure alignment with customer goals. As a trusted business advisor for your assigned customers, you will play a crucial role in engaging with your customers to ensure optimal platform usage, track key success metrics/outcomes, and conduct periodic account reviews.

The ideal candidate will possess both a business background that enables them to engage at the CXO level, as well as a sales acumen that enables them to easily interact with customers. They should also have a demonstrated ability to think strategically about business, product, and technical problems, with the ability to build and convey compelling value propositions. Experience in the commerce ecosystems is a plus, particularly familiarity with the relationships between merchants, Solutions Integrators, and the platforms that they work with.

Responsibilities:

  • Oversee the customer lifecycle to proactively drive adoption and ensure ongoing client satisfaction and retention of a portfolio of assigned clients
  • Leverage knowledge of the Signifyd platform to advise on best practices around product usage with end users
  • Identify and successfully close renewals and expansion opportunities within your book of business
  • Ensure swift resolution of account issues by leveraging resources from cross-functional teams, as needed
  • Provide executive oversight and client communication
  • Work closely with Marketing to identify and convert successful customers into advocates
  • Embody Signifyd values and serve as a role model for other team members
  • Identify, establish and maintain relationships with current and potential stakeholders within accounts. 
  • Report on sales activities, acceptance rates, fraud pressure and trends, market trends, and overall Signifyd solution effectiveness.
  • Demonstrate technical skills and product knowledge in all areas that allow you to collect and deliver effective (QBR/CBR) presentations to both current and potential stakeholders. 
  • Must be proficient with the utilization of Salesforce and internal (e.g: Looker) tools to maintain accurate records of all renewal, and prospecting activities in an effort to maximize effectiveness
  • Work closely with Signifyd’s Sales team to minimize channel conflict
  • Adhere to all company policies, procedures, and business ethics codes
  • Act as a face of the company at trade shows and other key industry events, both virtually and in person. 

Requirements for position:

  • 5+ years of Customer Success Management and/or Account Management
  • Proven customer management skills with large and complex accounts
  • Ability to analyze complex situations, develop associated action plans and lead teams to achieve key goals
  • Creative, resourceful, detail-oriented, and highly organized
  • An analytical and metrics focused work style
  • Excellent communication and presentation skills
  • Self-starter who thrives under ambiguity in a fast-paced, deadline-oriented environment
  • Passion for e-commerce and new technology
  • Background in e-commerce, payments, fraud or data science is a plus
  • Proven track record of initiating and successfully driving incremental revenue opportunities through assigned book of business. 
  • Prior experience developing highly productive relationships to drive sales is highly preferred. 
  • Demonstrated consistent quota achievement/retainment in technology sales. 
  • Strong verbal and written communication skills are a must. As well as the ability to work effectively across internal and external organizations. 
  • Must possess exceptional problem-solving, analytical, and research skills
  • Able to make choices and recommendations without immediate supervision
  • Travel and participation in after-hours meetings as required
  • Must be willing to work some US hours

You’ll receive a benefits package that is very competitive;

  • A competitive base salary 
  • An equally competitive equity package
  • Bi-annual performance related bonus (10% performance related)
  • Pension matched up to 8%
  • ‘Day one’ access to private Healthcare, Dental and Optical insurance scheme for you and your whole family 
  • 25 days of annual leave (plus 10 stat)
  • 12 weeks full-pay parental leave for mums and dads!
  • A LinkedIn Learning account
  • Top of the range equipment and lots of Signifyd swag

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

 

Apply Now
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Sales Engineer
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly.
 
As a Sales Engineer you will play a critical role in assisting the Sales department develop and win new business, and will work with other inter-departmental groups to improve the tools and content that create faster sales cycles, happier customers, better products, a more informed and capable internal workforce, and an enabled external partner community.  It sounds like a lot, but by the time you're six months in, it will be natural.  Twelve months, old hat!

Activities and Responsibilities:

  • Conduct technical discussions on integration, APIs, eCommerce plugins & extensions
  • Respond to RFPs and Security Questionnaires
  • Document customer expectations and orderflows, so everyone knows what’s going to happen after that customer signs
  • Develop and deliver training and educational assistance to new employees, new partners and new customers
  • Conduct research and solve problems surrounding new solutions and unique integration scenarios
  • Demonstrate Signifyd products and capabilities to partners and customers
  • Project manage pilot activities
  • Works to deploy our newest technology, interfacing with marketing, sales, customer success and risk services to create the necessary processes and go-to-market material
  • Understands the market complexities that comes with legislation requirements such as PSD2
  • Analyze and report on metrics for ROI enablement

Requirements and Qualifications:

  • 2-4 years in previous Technical Pre-Sales or Sales Engineering roles
  • Background in eCommerce, financial/payment systems, fraud mitigation and/or data science is a big plus
  • Experience with JSON, Python, APIs, PHP and/or other web, programming, scripting tools
  • Proven strengths and experience in customer-facing sales/pre-sales environments
  • Strong self-sufficient work ethic
  • Ability to examine complex situations, develop associated action plans and guide peers towards achieving key goals
  • Creative, resourceful, detail-oriented, and highly organized (time tracking, juggling multiple tasks, etc.)
  • Excellent presentation skills (Keynote, Google Slides, MS PowerPoint, Zoom, GoToMeeting, etc.)
  • Excellent communication skills (listening, speaking, writing, editing, follow-through, follow-up, etc.)
  • Strong technology tool skills (Acrobat, MS Office, Google Suite, Vizio, LucidChart, Confluence, Salesforce.com, etc.)
  • Strong project management skills (coordinating, project management, resource management, delegation, follow-through, etc.)
  • Enjoy/Willingness to travel (30%)
  • Passion for customer service
  • Passion for new technology

You’ll receive a benefits package that is very competitive:

  • A competitive base salary

  • An equally competitive equity package

  • Pension matched up to 8%

  • ‘Day one’ access to private Healthcare, Dental and Optical insurance scheme for you and your whole family

  • 25 days of annual leave (plus 10 stat)

  • Flexible working options

  • 12 weeks full-pay parental leave for mums and dads!

  • A LinkedIn Learning account

  • Top of the range equipment and lots of Signifyd swag

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Apply Now
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Risk Analyst - German Speaking

At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.

Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:

- Who believes challenges are best overcome by thinking differently.

- Who knows their role but isn’t confined by it.

- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.

- Who isn’t afraid to disagree, convincingly, civilly and honestly.

As the Risk Analyst, you will join a team of dedicated fraud experts who play a pivotal role in fighting fraud and helping our customers succeed. You are responsible for manual reviews of online transactions, providing fraud insights, and supporting queue optimisations. You will make a big impact to advance the payment risk decisioning to the next level.  

The right candidate will be a fraud fighter with a great attitude, willingness to perform, and ability to get things done.

Responsibilities:

  • Review, analyse and make fast accurate decisions
  • Clearly and thoroughly document findings
  • Identify and communicate fraud trends and patterns
  • Maintain acceptable levels of case volume, fraud loss rates and customer satisfaction
  • Help improve manual review accuracy and efficiency
  • Conduct trainings or QA audits of junior agents
  • Support Risk Operations process and tool improvements
  • Communicate with internal/external stakeholders

Requirements:

  • 2+ years experience in e-commerce, payments or risk-related industry
  • Fluent both verbally and written in German and English
  • Exceptional ability to make decisions with limited and conflicting information
  • Experienced in the use of 3rd party investigation tools
  • Strong critical thinking skills with advanced judgment capability
  • Solid knowledge of Card Not Present (CNP) environment
  • Ability to manage multiple assignments while working independently
  • Rotating shift pattern: 10:00 - 18:00 / 12:00 - 20:00
  • Flexibility to work weekends and holidays
  • Strong communication skills with internal and external stakeholders 

Desirable Skills:

  • Data analytics & end user software
    • G-suite (Doc, Sheets, Slides) 
    • Microsoft Office (Excel)
    • Looker
    • SQL 

You’ll receive a benefits package that is one of the most competitive in Belfast;

  • A competitive base salary 
  • An equally competitive equity package
  • Bi-annual performance related bonus (10% performance related)
  • Pension matched up to 8%
  • ‘Day one’ access to private Healthcare, Dental and Optical insurance scheme for you and your whole family 
  • 25 days of annual leave (plus 10 stat)
  • 12 weeks full-pay parental leave for mums and dads!
  • Free snacks and drinks in the office
  • A LinkedIn Learning account
  • Top of the range equipment and lots of Signifyd swag
  • Monthly Signifyd social events organised by our social committee 

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Risk Analyst - French Speaking

At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.

Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:

- Who believes challenges are best overcome by thinking differently.

- Who knows their role but isn’t confined by it.

- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.

- Who isn’t afraid to disagree, convincingly, civilly and honestly.

As the Risk Analyst, you will join a team of dedicated fraud experts who play a pivotal role in fighting fraud and helping our customers succeed. You are responsible for manual reviews of online transactions, providing fraud insights, and supporting queue optimisations. You will make a big impact to advance the payment risk decisioning to the next level.  

The right candidate will be a fraud fighter with a great attitude, willingness to perform, and ability to get things done.

Responsibilities:

  • Review, analyse and make fast accurate decisions
  • Clearly and thoroughly document findings
  • Identify and communicate fraud trends and patterns
  • Maintain acceptable levels of case volume, fraud loss rates and customer satisfaction
  • Help improve manual review accuracy and efficiency
  • Conduct trainings or QA audits of junior agents
  • Support Risk Operations process and tool improvements
  • Communicate with internal/external stakeholders

Requirements:

  • 2+ years experience in e-commerce, payments or risk-related industry
  • Fluent both verbally and written in French and English
  • Exceptional ability to make decisions with limited and conflicting information
  • Experienced in the use of 3rd party investigation tools
  • Strong critical thinking skills with advanced judgment capability
  • Solid knowledge of Card Not Present (CNP) environment
  • Ability to manage multiple assignments while working independently
  • Rotating shift pattern: 10:00 - 18:00 / 12:00 - 20:00
  • Flexibility to work weekends and holidays
  • Strong communication skills with internal and external stakeholders 

Desirable Skills:

  • Data analytics & end user software
    • G-suite (Doc, Sheets, Slides) 
    • Microsoft Office (Excel)
    • Looker
    • SQL 

You’ll receive a benefits package that is one of the most competitive in Belfast;

  • A competitive base salary 
  • An equally competitive equity package
  • Bi-annual performance related bonus (10% performance related)
  • Pension matched up to 8%
  • ‘Day one’ access to private Healthcare, Dental and Optical insurance scheme for you and your whole family 
  • 25 days of annual leave (plus 10 stat)
  • 12 weeks full-pay parental leave for mums and dads!
  • Free snacks and drinks in the office
  • A LinkedIn Learning account
  • Top of the range equipment and lots of Signifyd swag
  • Monthly Signifyd social events organised by our social committee 

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Apply Now
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Partner Manager, Financial Institutions
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly
 

Signifyd is seeking a Partner Manager, Financial Institutions to join our Business Development team and report to the VP of Global Partnerships. You will have primary responsibility for building and executing on Signifyd’s strategy for advancing relationships in the payments space.  This means thinking critically about the overall direction of the industry as it relates to a dynamic, global payments space, and helping Signifyd to invest our resources to provide the greatest possible value to the industry.  In this role, you will be responsible for being hands on with top tier partners, while providing senior management support for our ongoing partner activities.  Work closely with other partner leaders and partner managers to best address the needs of our payments partner community, and you will have direct access to and support from the executive leadership team here at Signifyd in accomplishing your goals.

The ideal candidate will possess both a business background that enables them to engage at the CXO level and think critically about our payments strategy, as well as experience managing complex partner relationships. They should also have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions both internally and externally.  Experience in the payments space is a plus, as a deep understanding of how Signifyd provides value to all stages of the payments process will be essential to success in the role.

Key Responsibilities

  • Analyze, evaluate, and create GTM strategy for Signifyd’s payments and fraud services business
  • Manage top tier partner relationships as a member of our senior management team with support from and access to executive leadership within the company
  • Assess and build a team to efficiently manage payment partner relationships

Required Qualifications 

  • Bachelor’s degree in Business, Marketing or a related field
  • The right person will possess 3-5 years of partner, sales, and/or business development experience in or serving the payments space
  • Prior experience developing or working with highly productive partner focused teams in the payments or commerce space strongly preferred
  • Strong verbal and written communication skills are a must, as well as the ability to work effectively across internal and external organizations
  • Must possess exceptional problem-solving, analytical, and research skills
  • Able to make independent choices and recommendations without immediate supervision
  • Travel (eventually) and participate in after-hours meetings with partners as required
Apply Now
Thank you! Your submission has been received!
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Partner Manager, Financial Institutions
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly
 

Signifyd is seeking a Partner Manager, Financial Institutions to join our Business Development team and report to the VP of Global Partnerships. You will have primary responsibility for building and executing on Signifyd’s strategy for advancing relationships in the payments space.  This means thinking critically about the overall direction of the industry as it relates to a dynamic, global payments space, and helping Signifyd to invest our resources to provide the greatest possible value to the industry.  In this role, you will be responsible for being hands on with top tier partners, while providing senior management support for our ongoing partner activities.  Work closely with other partner leaders and partner managers to best address the needs of our payments partner community, and you will have direct access to and support from the executive leadership team here at Signifyd in accomplishing your goals.

The ideal candidate will possess both a business background that enables them to engage at the CXO level and think critically about our payments strategy, as well as experience managing complex partner relationships. They should also have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions both internally and externally.  Experience in the payments space is a plus, as a deep understanding of how Signifyd provides value to all stages of the payments process will be essential to success in the role.

Key Responsibilities

  • Analyze, evaluate, and create GTM strategy for Signifyd’s payments and fraud services business
  • Manage top tier partner relationships as a member of our senior management team with support from and access to executive leadership within the company
  • Assess and build a team to efficiently manage payment partner relationships

Required Qualifications 

  • Bachelor’s degree in Business, Marketing or a related field
  • The right person will possess 3-5 years of partner, sales, and/or business development experience in or serving the payments space
  • Prior experience developing or working with highly productive partner focused teams in the payments or commerce space strongly preferred
  • Strong verbal and written communication skills are a must, as well as the ability to work effectively across internal and external organizations
  • Must possess exceptional problem-solving, analytical, and research skills
  • Able to make independent choices and recommendations without immediate supervision
  • Travel (eventually) and participate in after-hours meetings with partners as required
Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Partner Manager, Financial Institutions
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly
 

Signifyd is seeking a Partner Manager, Financial Institutions to join our Business Development team and report to the VP of Global Partnerships. You will have primary responsibility for building and executing on Signifyd’s strategy for advancing relationships in the payments space.  This means thinking critically about the overall direction of the industry as it relates to a dynamic, global payments space, and helping Signifyd to invest our resources to provide the greatest possible value to the industry.  In this role, you will be responsible for being hands on with top tier partners, while providing senior management support for our ongoing partner activities.  Work closely with other partner leaders and partner managers to best address the needs of our payments partner community, and you will have direct access to and support from the executive leadership team here at Signifyd in accomplishing your goals.

The ideal candidate will possess both a business background that enables them to engage at the CXO level and think critically about our payments strategy, as well as experience managing complex partner relationships. They should also have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions both internally and externally.  Experience in the payments space is a plus, as a deep understanding of how Signifyd provides value to all stages of the payments process will be essential to success in the role.

Key Responsibilities

  • Analyze, evaluate, and create GTM strategy for Signifyd’s payments and fraud services business
  • Manage top tier partner relationships as a member of our senior management team with support from and access to executive leadership within the company
  • Assess and build a team to efficiently manage payment partner relationships

Required Qualifications 

  • Bachelor’s degree in Business, Marketing or a related field
  • The right person will possess 3-5 years of partner, sales, and/or business development experience in or serving the payments space
  • Prior experience developing or working with highly productive partner focused teams in the payments or commerce space strongly preferred
  • Strong verbal and written communication skills are a must, as well as the ability to work effectively across internal and external organizations
  • Must possess exceptional problem-solving, analytical, and research skills
  • Able to make independent choices and recommendations without immediate supervision
  • Travel (eventually) and participate in after-hours meetings with partners as required

 

Apply Now

Our open positions

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Salesforce Architect
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly.
 

As a Solutions Architect, you will serve as the technical expert for solving critical business challenges. The Solutions Architect lives within the Analytics & Business Intelligence organization but touches every team (Sales, Product, Customer Success, Finance and Marketing)  and involves translating business requirements into practical and functional solutions. You are a Salesforce.com technical subject matter expert and have the experience and vision to deliver solutions by utilizing best-practices and efficient problem solving skills. You are self-motivated and comfortable in a dynamic environment with the ability to handle multiple projects through creative approaches. You are empathetic--ready to partner with Signifyers from all departments in company-wide initiatives and provide solutioning support, technical recommendations and deliver an end solution to stakeholders involved.

Responsibilities

  • Lead project discovery and scoping sessions with key business stakeholders to understand business and functional requirements for a critical business challenge. 
  • Provide stakeholders with a scalable and sustainable solution while demonstrating how it satisfies the business requirements that fits our overall strategy and architecture
  • Leverage knowledge of SFDC ecosystem to identify new opportunities to enhance workflows and mapping business processes to ensure CRM best practices are met to support the growth of future company strategies
  • Provide business analytics support of SFDC while creating and maintaining standard processes including customization of objects, fields, record types for consumption by end business users  
  • Manage and supervise Salesforce administrators to assist with Salesforce administrative support for the organization
  • Stay updated on new Salesforce features and functionalities to provide recommendations for process enhancements
  • Trusted advisor to Signifyers across various teams on technical implementations within but not limited to our Salesforce platform

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience
  • 5+ years technical and implementations experience in managing complex business & enterprise environments 
  • 3+ years of direct Salesforce related experience with a Salesforce Administrator Certification
  • Excellent knowledge of the Salesforce ecosystem and experience with designing and developing enterprise solutions on the Salesforce platform
  • Excellent written, verbal and presentation skills to audiences of all levels of technical, business and organization responsibility
  • Distinctive problem solving and analytical skills, combined with insightful business judgment.
  • Successful track record managing projects from feature definition to project deployment through the development lifecycle.
  • Familiarity with database query (e.g., SQL), statistical analysis, and/or reporting platforms (e.g., Tableau or Looker).
  • Experience with Salesforce integrations and outside tools integrating into the Salesforce ecosystem

Preferred qualifications:

  • Experience with enterprise integration tools and ETL processes with Salesforce with regards to data migrations from third party systems
  • Salesforce Advanced Administrator Certification is preferred but not required
  • Experience in leading complex technical projects - defining project scope, estimating level of effort and developing end solutions
  • Knowledge and experience with agile project methodologies
Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Salesforce Architect
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly.
 

As a Solutions Architect, you will serve as the technical expert for solving critical business challenges. The Solutions Architect lives within the Analytics & Business Intelligence organization but touches every team (Sales, Product, Customer Success, Finance and Marketing)  and involves translating business requirements into practical and functional solutions. You are a Salesforce.com technical subject matter expert and have the experience and vision to deliver solutions by utilizing best-practices and efficient problem solving skills. You are self-motivated and comfortable in a dynamic environment with the ability to handle multiple projects through creative approaches. You are empathetic--ready to partner with Signifyers from all departments in company-wide initiatives and provide solutioning support, technical recommendations and deliver an end solution to stakeholders involved.

Responsibilities

  • Lead project discovery and scoping sessions with key business stakeholders to understand business and functional requirements for a critical business challenge. 
  • Provide stakeholders with a scalable and sustainable solution while demonstrating how it satisfies the business requirements that fits our overall strategy and architecture
  • Leverage knowledge of SFDC ecosystem to identify new opportunities to enhance workflows and mapping business processes to ensure CRM best practices are met to support the growth of future company strategies
  • Provide business analytics support of SFDC while creating and maintaining standard processes including customization of objects, fields, record types for consumption by end business users  
  • Manage and supervise Salesforce administrators to assist with Salesforce administrative support for the organization
  • Stay updated on new Salesforce features and functionalities to provide recommendations for process enhancements
  • Trusted advisor to Signifyers across various teams on technical implementations within but not limited to our Salesforce platform

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience
  • 5+ years technical and implementations experience in managing complex business & enterprise environments 
  • 3+ years of direct Salesforce related experience with a Salesforce Administrator Certification
  • Excellent knowledge of the Salesforce ecosystem and experience with designing and developing enterprise solutions on the Salesforce platform
  • Excellent written, verbal and presentation skills to audiences of all levels of technical, business and organization responsibility
  • Distinctive problem solving and analytical skills, combined with insightful business judgment.
  • Successful track record managing projects from feature definition to project deployment through the development lifecycle.
  • Familiarity with database query (e.g., SQL), statistical analysis, and/or reporting platforms (e.g., Tableau or Looker).
  • Experience with Salesforce integrations and outside tools integrating into the Salesforce ecosystem

Preferred qualifications:

  • Experience with enterprise integration tools and ETL processes with Salesforce with regards to data migrations from third party systems
  • Salesforce Advanced Administrator Certification is preferred but not required
  • Experience in leading complex technical projects - defining project scope, estimating level of effort and developing end solutions
  • Knowledge and experience with agile project methodologies
Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Salesforce Architect
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly.
 

As a Solutions Architect, you will serve as the technical expert for solving critical business challenges. The Solutions Architect lives within the Analytics & Business Intelligence organization but touches every team (Sales, Product, Customer Success, Finance and Marketing)  and involves translating business requirements into practical and functional solutions. You are a Salesforce.com technical subject matter expert and have the experience and vision to deliver solutions by utilizing best-practices and efficient problem solving skills. You are self-motivated and comfortable in a dynamic environment with the ability to handle multiple projects through creative approaches. You are empathetic--ready to partner with Signifyers from all departments in company-wide initiatives and provide solutioning support, technical recommendations and deliver an end solution to stakeholders involved.

Responsibilities

  • Lead project discovery and scoping sessions with key business stakeholders to understand business and functional requirements for a critical business challenge. 
  • Provide stakeholders with a scalable and sustainable solution while demonstrating how it satisfies the business requirements that fits our overall strategy and architecture
  • Leverage knowledge of SFDC ecosystem to identify new opportunities to enhance workflows and mapping business processes to ensure CRM best practices are met to support the growth of future company strategies
  • Provide business analytics support of SFDC while creating and maintaining standard processes including customization of objects, fields, record types for consumption by end business users  
  • Manage and supervise Salesforce administrators to assist with Salesforce administrative support for the organization
  • Stay updated on new Salesforce features and functionalities to provide recommendations for process enhancements
  • Trusted advisor to Signifyers across various teams on technical implementations within but not limited to our Salesforce platform

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience
  • 5+ years technical and implementations experience in managing complex business & enterprise environments 
  • 3+ years of direct Salesforce related experience with a Salesforce Administrator Certification
  • Excellent knowledge of the Salesforce ecosystem and experience with designing and developing enterprise solutions on the Salesforce platform
  • Excellent written, verbal and presentation skills to audiences of all levels of technical, business and organization responsibility
  • Distinctive problem solving and analytical skills, combined with insightful business judgment.
  • Successful track record managing projects from feature definition to project deployment through the development lifecycle.
  • Familiarity with database query (e.g., SQL), statistical analysis, and/or reporting platforms (e.g., Tableau or Looker).
  • Experience with Salesforce integrations and outside tools integrating into the Salesforce ecosystem

Preferred qualifications:

  • Experience with enterprise integration tools and ETL processes with Salesforce with regards to data migrations from third party systems
  • Salesforce Advanced Administrator Certification is preferred but not required
  • Experience in leading complex technical projects - defining project scope, estimating level of effort and developing end solutions
  • Knowledge and experience with agile project methodologies

You’ll receive a benefits package that is one of the most competitive in Belfast;

  • A competitive base salary
  • An equally competitive equity package
  • Bi-annual performance related bonus (10% performance related)
  • Pension matched up to 8%
  • ‘Day one’ access to private Healthcare, Dental and Optical insurance scheme for you and your whole family
  • 25 days of annual leave (plus 10 stat)
  • 12 weeks full-pay parental leave for mums and dads!
  • A LinkedIn Learning account
  • Top of the range equipment and lots of Signifyd swag
  • Monthly Signifyd social events organised by our social committee

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior Risk Analyst (Mandarin Speaking)
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly.
 

As the Sr. Risk Analyst, you will join a team of talented and dedicated fraud experts who play a pivotal role in fighting fraud and helping our customers succeed. Your work will  make a big impact in advancing payment risk decisioning to the next level. The right candidate is an experienced fraud fighter with a love for learning, problem solving, and not afraid of a challenge. They enjoy being part of a close knit team and working on multiple projects simultaneously without compromising quality. 

Primary Responsibilities Include: 

  • Perform account and transaction analysis across the Signifyd platform
  • Identify fraud trends, document and communicate findings 
  • Develop and maintain strong relationships with internal teams and external business partners, as you'll work closely together
  • Analyze chargeback data that result in a loss to Signifyd to determine their root cause and identify process improvements
  • Help improve manual review accuracy and efficiency 
  • Support Risk Operations with process and tool improvements 
  • Assist in special projects and ad-hoc assignments, upon request

Required Skills/Traits: 

  • 3+ years experience in e-commerce, payments or risk-related industry
  • Fluent in Mandarin 
  • Basic analytical skills and an understanding of how to utilize data to target improvements and solve problems
  • Experienced in the use of 3rd party investigation tools
  • Strong critical thinking skills with advanced judgment capability 
  • Solid knowledge of Card Not Present (CNP) environment
  • Ability to manage multiple assignments while working independently 
  • Flexibility to work weekends and holidays during peak seasons

Desirable Skills: 

  • Data analytics and end user software
    • Looker 
    • SQL
  • Experience with translating fraud trends into rule logic and/or feature suggestions
Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior Risk Analyst (Mandarin Speaking)
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly.
 

As the Sr. Risk Analyst, you will join a team of talented and dedicated fraud experts who play a pivotal role in fighting fraud and helping our customers succeed. Your work will  make a big impact in advancing payment risk decisioning to the next level. The right candidate is an experienced fraud fighter with a love for learning, problem solving, and not afraid of a challenge. They enjoy being part of a close knit team and working on multiple projects simultaneously without compromising quality. 

Primary Responsibilities Include: 

  • Perform account and transaction analysis across the Signifyd platform
  • Identify fraud trends, document and communicate findings 
  • Develop and maintain strong relationships with internal teams and external business partners, as you'll work closely together
  • Analyze chargeback data that result in a loss to Signifyd to determine their root cause and identify process improvements
  • Help improve manual review accuracy and efficiency 
  • Support Risk Operations with process and tool improvements 
  • Assist in special projects and ad-hoc assignments, upon request

Required Skills/Traits: 

  • 3+ years experience in e-commerce, payments or risk-related industry
  • Fluent in Mandarin 
  • Basic analytical skills and an understanding of how to utilize data to target improvements and solve problems
  • Experienced in the use of 3rd party investigation tools
  • Strong critical thinking skills with advanced judgment capability 
  • Solid knowledge of Card Not Present (CNP) environment
  • Ability to manage multiple assignments while working independently 
  • Flexibility to work weekends and holidays during peak seasons
  • Must be located in PST

Desirable Skills: 

  • Data analytics and end user software
    • Looker 
    • SQL
  • Experience with translating fraud trends into rule logic and/or feature suggestions
Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Technical Support Specialist II

At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for eCommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.

Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:

- Who believes challenges are best overcome by thinking differently.

- Who knows theirr role, but isn’t confined by it.

- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.

- Who isn’t afraid to disagree, convincingly, civilly and honestly.

As a specialist member on Signifiyd’s Customer Support team, you will have the opportunity to apply your knowledge of eCommerce platforms to make customers successful and enable internal teams. You will dig deep to understand eCommerce platform and other integration issues to communicate your findings to customers with different business models and developer teams; as well as Signifyd stakeholders in Product, Billing, Sales, Chargebacks, Customer Success and Engineering.

Specific job duties may include:

  • Communicating payments data flow to stakeholders, which involves the eCommerce platform, cart, payment processor, and Signifyd
  • Identifying, communicating and implementing short term solutions that address customer pain points
  • Scoping larger projects for internal change to adapt to market needs
  • Help customers troubleshoot issues via (phone, email) they encounter while using the software and provide actionable tips to resolve the problem
  • Assembling known use cases for product or process development and working with internal teams to develop long term process or product fixes
  • Root cause analysis and communication of root cause fixes to internal teams
  • Working cross functionally to enable internal team members with accurate technical answers to difficult platform and integration questions
  • Ability to work on call for supplemental compensation.
  • Ability to work some holiday shifts
  • Starting shift schedule 12pm to 9pm with 1 hour meal break with the flexibility to work from office or home

Required Skills And Experience:

  • 3+ years professional experience in financial services, fraud or eCommerce industry
  • Working knowledge of eCommerce platforms.
  • Demonstrated and referenceable ability to lead internal change in an organization involving Product, Engineering, Sales, and Customer Success groups; preferably this work would have been completed in a Customer Success or Product role
  • User-level knowledge of Atlassian and Salesforce-like solutions (e.g. JIRA, Confluence, Salesforce Service Cloud)
  • Guide customers through the integration and onboarding process
  • Be an escalation point to unresolved internal and external customer issues
  • Work/project history reflective of a self-motivated professional who excels when given open-ended problems and broadly-defined goals
  • Proven ability to prioritize and multitask

Nice to have:

  • A degree or diploma, or a comparable from an accredited institution.
  • Familiar with Shopify, BigCommerce, API
  • Demonstrated ability to solve workflows with any HTTP Tools, SQL (Redshift/MySql) clients, and/or any middleware technologies

In return you’ll receive a benefits package that is one of the most competitive in Belfast:

  • A competitive base salary
  • An equally competitive equity package
  • Bi-annual bonus (10% performance related)
  • Pension matched up to 8%
  • ‘Day one’ access to private Healthcare, Dental and Optical insurance scheme for you and your whole family
  • 25 days of annual leave (plus 10 stat)
  • Flexibility
  • 12 weeks full-pay parental leave for mums and dads!
  • Top of the range equipment and lots of Signifyd swag
  • Monthly Signifyd social events organised by our social committee

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Apply Now
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Software Engineer
 
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly.
 
Oh, and a few particulars for this role:
 
The Software Engineer role is a fantastic opportunity for any budding developers in the early stages of their career to get an unparalleled grounding in the production of high quality commercial software. Each Signifyd Software Engineer is assigned into a small feature team where they receive continuous mentoring and feedback from more experienced team members, this coupled with an environment of aggressive growth ensures that Software Engineers are continually challenged to step up, ensuring rapid career and personal progression. 
 
Our main tech stack includes: Java, Cassandra, ElasticSearch, Redshift, Dynamo, MySQL, Apache Spark, Play! framework, gRPC, Linux, Docker, Kubernetes, AWS

Some of the things you will get to do:

    • Under take the design and development of software development tasks 
    • Deliver complex technical tasks as part of the sprint deliverables and contribute to scoping and tracking in Jira, coding in Java, and updating in stand-ups
    • Contribute to the Signifyd engineering culture and ensure that any inefficiencies and wasteful processes are highlighted and addressed 
    • Complete assigned tasks in a timely manner, or notify team if you are blocked and will not be able to complete expected tasks without help.

Requirements:

    • Excellent programming skills in Java or similar object-oriented language (C#, Go, Kotlin, Scala)
    • Experience with scripting languages and SQL
    • Problem solving and analytical skills

Bonus Skills:

    • Experience building large-scale high-performance systems
    • Startup experience
    • Payments or risk experience
    • Machine learning or related knowledge 

You’ll receive a benefits package that is one of the most competitive in Belfast;

  • A competitive base salary 
  • An equally competitive equity package
  • Bi-annual performance related bonus (10% performance related)
  • Pension matched up to 8%
  • ‘Day one’ access to private Healthcare, Dental and Optical insurance scheme for you and your whole family 
  • 25 days of annual leave (plus 10 stat)
  • 12 weeks full-pay parental leave for mums and dads!
  • Free snacks and drinks in the office
  • Subsidised public transport and car parking
  • A LinkedIn Learning account
  • Top of the range equipment and lots of Signifyd swag
  • Monthly Signifyd social events organised by our social committee 

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

 

Apply Now
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Senior Software Engineer

At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.

Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:

- Who believes challenges are best overcome by thinking differently.

- Who knows their role, but isn’t confined by it.

- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.

- Who isn’t afraid to disagree, convincingly, civilly and honestly.

Oh, and a few particulars for this role:

As the Signifyd platform continues to expand and evolve we'll need to build ever more innovative solutions to support our customers. As a (Backend) Senior Software Engineer you'll be critical to ensuring that we deliver these solutions while also maintaining a commitment to scalable, testable and quality software. 

No-one is going to claim that what we have is flawless but if you're passionate, have ideas on how to improve things and the drive to try them out then you'll be right at home.

You should be:

  • a hands-on developer with a strong background in Java Development or similar 
  • willing to step beyond just delivery and contribute to team mentoring & planning
  • enthusiastic about building "good" software

Beyond Java our stack also includes (nice-to-haves, but by no means essential!) :

  •  gRPC
  •  Docker / Kubernetes
  •  Persistence : ElasticSearch, MySQL, Cassandra
  •  AWS (including Kinesis, RedShift, Dynamo)

Why you'll love it :

  • Genuine ownership - each team is the ultimate architect of what they own.
  • Beyond those mentioned above we have a broad tech-stack, you'll see most of it in time.
  • If you have improvement ideas the opportunity is there to get involved

You’ll receive a benefits package that is one of the most competitive in Belfast:

  • A competitive base salary
  • An equally competitive equity package
  • Bi-annual performance related bonus (10% performance related)
  • Pension matched up to 8%
  • ‘Day one’ access to private Healthcare, Dental and Optical insurance scheme for you and your whole family
  • 25 days of annual leave (plus 10 stat)
  • Flexible working options
  • 12 weeks full-pay parental leave for mums and dads!
  • Free snacks and drinks in the office
  • A LinkedIn Learning account
  • Top of the range equipment and lots of Signifyd swag
  • Monthly Signifyd social events organised by our social committee

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Apply Now
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Senior/Principal Product Manager, Payments Solutions, EMEA
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly.
 

Signifyd’s growing Product Management team is looking for a senior or principal product manager to lead development of our Payments Solutions products and relevant partnerships, focused on the EMEA region. Our Seamless SCA product enables eCommerce merchants to be PSD2 compliant while not creating additional friction for their customers in the checkout experience.  This role will be responsible for understanding customer and partner use cases working with our EMEA Sales & Partnerships teams, prioritizing what is most important for us to solve, and defining the solutions. As the PSD2 regulation becomes mandatory going into 2021, this role will also be responsible for supporting merchant adoption and onboarding. The ideal candidate would have past experience working with payments institutions in the EMEA region.

The ideal candidate will be equally comfortable collaborating with the executive team on high-level product vision and getting deep into the details of understanding customer needs and building requirements for Engineering. 

You must be a self-starter and be able to independently represent the Signifyd product team in our London office. You will have the freedom to run with a product idea and see it through to the end. You will need creativity, passion, and an ability to execute in order to get to product-market fit quickly. If you are passionate about the payments space and making a major business impact at a high-growth company, we would love to hear from you! 

Job Duties And Responsibilities

  • Develop and maintain statement of direction, product strategy, and product roadmap for the Seamless SCA product line. 
  • Understanding core business problems and true requirements from customers, partners, prospects, sales and support.
  • Working with Engineering, the wider PM team and other internal groups to prioritize, define and document user stories and use cases to guide product development.
  • Tracking industry trends and competition to inform product decisions and strategy.
  • Collaborating with product marketing & sales engineering to support creation of messaging and content as the subject matter expert to enable our sales force.
  • Demonstrate a deep understanding of the eCommerce and payments landscape
  • Develop and drive Product GTM plans. 

Required Skills

  • Bachelor’s degree
  • Excellent communication skills (presentation, verbal and written)
  • Track record of  successfully collaborating with remote & globally distributed teams
  • Track record of successful delivery of company-critical projects
  • Experience working with sales teams and customers during the sales process
  • 5+ years of industry experience, 3+ years of product management experience

Preferred Skills

  • Experience working in the payments space in EMEA, demonstrating relationships with payment processors, banks or issuers.
  • Degree in a technical field
  • Strong leadership skills 
  • Ability to mentor junior team members
  • Experience with enterprise products or services
  • Highly Analytical. You use data to make roadmap and prioritization decisions and are comfortable gathering it yourself, or working with others to gather it.
  • Background in SaaS products

You’ll receive a benefits package that is one of the most competitive in London;

  • A competitive base salary 
  • An equally competitive equity package
  • Bi-annual performance related bonus (10% performance related)
  • Pension matched up to 8%
  • ‘Day one’ access to private Healthcare, Dental and Optical insurance scheme for you and your whole family 
  • 25 days of annual leave (plus 10 stat)
  • 12 weeks full-pay parental leave for mums and dads!
  • A LinkedIn Learning account
  • Top of the range equipment and lots of Signifyd swag

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Apply Now
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Senior Freelance Designer
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly.
  

Signifyd is seeking talented, multidisciplinary, freelance creatives to assist our marketing team on ongoing & diverse projects.

You'll work within a B2B in-house creative department to:

– Conceptualize, design, present and execute modern, sophisticated design for emails and newsletters (campaigns, designing templates and layout, including HTML), display ads, banners, landing pages, but also possibility for brochures, flyers and print marketing and sales collateral, events, and sales decks.

– Ensure brand consistency on all design projects across multiple marketing channels. 

– Deliver finalized, full fidelity design comps for implementation.

Must have:

– 5 to 10 years of experience in web, digital, email, print and/or traditional advertising

– Solid proficiency with Adobe Creative Cloud (Photoshop, Illustrator, InDesign) & Sketch

– Excellent visual design skills, typography, layout, color

– Effectively communicating design visions through sketches and mockups/prototypes 

– Handling multiple priorities on tight deadlines without compromising quality 

– Positive attitude, easy-going personality, great work ethic, amazing communication skills

Nice to have:

– Design systems and more specifically Figma

– HTML, CSS

– Marketo experience for generating campaigns

– Experience with B2B, and more specifically ecommerce 

– Illustration, icon design

– Experience with InVision for businesses

– Branding

** Must have a portfolio of relevant visual design samples to be considered for this position **

 

Apply Now
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Senior Director of Integrated Marketing
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly.

Signifyd is seeking a Senior Director of Integrated Marketing to join our Marketing & Alliances team and report to the SVP of Marketing & Alliances. You will be in the driver’s seat, owning both demand generation and marketing operations, combining analytics, strategy and execution in the relentless pursuit of a qualified pipeline. This is the ultimate finishing school for future CMO roles. 

Our market (D2C ecommerce) is both broad and deep - we serve a few thousand customers, from startups (via partners like Shopify and BigCommerce) to high growth brands (Stance, Mack Weldon, Rad Power Bikes) to household names (Samsung, Lacoste, Build.com, Rite-Aid, etc.). You will have the unique market tailwind and career opportunity of scaling a multi-segment GTM engine. 

Sales and marketing alignment is very strong at Signifyd. Your efforts will be multiplied and achieved through strong collaboration and teamwork across our BDR team, sales operations and sales leadership, aka the Integrated Funnel. 

The ideal candidate will possess both a business background that enables them to engage at the CXO level, as well as customer-facing hustle to interact with prospects and optimize demand gen based on field learning. They should also have a demonstrated ability to think strategically about GTM challenges, with the ability to build and convey compelling value propositions.

Key Responsibilities

  • Partner with SVP in creating and executing the strategic plan for all marketing programs, working across the department and sales leadership to meet or exceed pipeline targets
  • Lead team of 3 direct reports and grow the team meaningfully in the next 2-3 quarters
  • Own portfolio of key agency relationships - SEM / SEO, Salesforce / Marketo, etc.
  • Own reporting and analytics on marketing efficacy and drive ongoing optimization of Demand Gen based on that data 
  • Own ABM motion and key tools - 6Sense, ReachDesk, PathFactory, Drift
  • Own budgeting and analytics feedback loop with CFO and with Board of Directors
  • Acting as a face of the company at trade shows and other key industry events is a plus

Required Qualifications 

  • Bachelor’s degree in Business, Marketing or a related field. 
  • The right person will possess 8-12 years of experience, across B2B marketing (center of gravity in demand gen and / or marketing operations), consulting and/or GTM strategy
  • Proven track record of initiating and successfully driving incremental pipeline through program management
  • Must be proficient with utilization of Salesforce and Marketo. Ideally has prior experience with “enhanced” aspects of our tech stack, like 6Sense, Drift, Pathfactory and Bizible 
  • Strong verbal and written communication skills are a must, as well as the ability to work effectively across internal and external organizations
  • Must possess exceptional problem-solving, analytical, and research skills
  • Travel and participation in after-hours meetings with prospects at field events as required
  • Experience in the ecommerce ecosystem (and familiarity with merchant growing pains) is a plus
Apply Now
Thank you! Your submission has been received!
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Senior Director of Integrated Marketing
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly.

Signifyd is seeking a Senior Director of Integrated Marketing to join our Marketing & Alliances team and report to the SVP of Marketing & Alliances. You will be in the driver’s seat, owning both demand generation and marketing operations, combining analytics, strategy and execution in the relentless pursuit of a qualified pipeline. This is the ultimate finishing school for future CMO roles. 

Our market (D2C ecommerce) is both broad and deep - we serve a few thousand customers, from startups (via partners like Shopify and BigCommerce) to high growth brands (Stance, Mack Weldon, Rad Power Bikes) to household names (Samsung, Lacoste, Build.com, Rite-Aid, etc.). You will have the unique market tailwind and career opportunity of scaling a multi-segment GTM engine. 

Sales and marketing alignment is very strong at Signifyd. Your efforts will be multiplied and achieved through strong collaboration and teamwork across our BDR team, sales operations and sales leadership, aka the Integrated Funnel. 

The ideal candidate will possess both a business background that enables them to engage at the CXO level, as well as customer-facing hustle to interact with prospects and optimize demand gen based on field learning. They should also have a demonstrated ability to think strategically about GTM challenges, with the ability to build and convey compelling value propositions.

Key Responsibilities

  • Partner with SVP in creating and executing the strategic plan for all marketing programs, working across the department and sales leadership to meet or exceed pipeline targets
  • Lead team of 3 direct reports and grow the team meaningfully in the next 2-3 quarters
  • Own portfolio of key agency relationships - SEM / SEO, Salesforce / Marketo, etc.
  • Own reporting and analytics on marketing efficacy and drive ongoing optimization of Demand Gen based on that data 
  • Own ABM motion and key tools - 6Sense, ReachDesk, PathFactory, Drift
  • Own budgeting and analytics feedback loop with CFO and with Board of Directors
  • Acting as a face of the company at trade shows and other key industry events is a plus

Required Qualifications 

  • Bachelor’s degree in Business, Marketing or a related field. 
  • The right person will possess 8-12 years of experience, across B2B marketing (center of gravity in demand gen and / or marketing operations), consulting and/or GTM strategy
  • Proven track record of initiating and successfully driving incremental pipeline through program management
  • Must be proficient with utilization of Salesforce and Marketo. Ideally has prior experience with “enhanced” aspects of our tech stack, like 6Sense, Drift, Pathfactory and Bizible 
  • Strong verbal and written communication skills are a must, as well as the ability to work effectively across internal and external organizations
  • Must possess exceptional problem-solving, analytical, and research skills
  • Travel and participation in after-hours meetings with prospects at field events as required
  • Experience in the ecommerce ecosystem (and familiarity with merchant growing pains) is a plus
Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Senior Director of Integrated Marketing
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly.

Signifyd is seeking a Senior Director of Integrated Marketing to join our Marketing & Alliances team and report to the SVP of Marketing & Alliances. You will be in the driver’s seat, owning both demand generation and marketing operations, combining analytics, strategy and execution in the relentless pursuit of a qualified pipeline. This is the ultimate finishing school for future CMO roles. 

Our market (D2C ecommerce) is both broad and deep - we serve a few thousand customers, from startups (via partners like Shopify and BigCommerce) to high growth brands (Stance, Mack Weldon, Rad Power Bikes) to household names (Samsung, Lacoste, Build.com, Rite-Aid, etc.). You will have the unique market tailwind and career opportunity of scaling a multi-segment GTM engine. 

Sales and marketing alignment is very strong at Signifyd. Your efforts will be multiplied and achieved through strong collaboration and teamwork across our BDR team, sales operations and sales leadership, aka the Integrated Funnel. 

The ideal candidate will possess both a business background that enables them to engage at the CXO level, as well as customer-facing hustle to interact with prospects and optimize demand gen based on field learning. They should also have a demonstrated ability to think strategically about GTM challenges, with the ability to build and convey compelling value propositions.

Key Responsibilities

  • Partner with SVP in creating and executing the strategic plan for all marketing programs, working across the department and sales leadership to meet or exceed pipeline targets
  • Lead team of 3 direct reports and grow the team meaningfully in the next 2-3 quarters
  • Own portfolio of key agency relationships - SEM / SEO, Salesforce / Marketo, etc.
  • Own reporting and analytics on marketing efficacy and drive ongoing optimization of Demand Gen based on that data 
  • Own ABM motion and key tools - 6Sense, ReachDesk, PathFactory, Drift
  • Own budgeting and analytics feedback loop with CFO and with Board of Directors
  • Acting as a face of the company at trade shows and other key industry events is a plus

Required Qualifications 

  • Bachelor’s degree in Business, Marketing or a related field. 
  • The right person will possess 8-12 years of experience, across B2B marketing (center of gravity in demand gen and / or marketing operations), consulting and/or GTM strategy
  • Proven track record of initiating and successfully driving incremental pipeline through program management
  • Must be proficient with utilization of Salesforce and Marketo. Ideally has prior experience with “enhanced” aspects of our tech stack, like 6Sense, Drift, Pathfactory and Bizible 
  • Strong verbal and written communication skills are a must, as well as the ability to work effectively across internal and external organizations
  • Must possess exceptional problem-solving, analytical, and research skills
  • Travel and participation in after-hours meetings with prospects at field events as required
  • Experience in the ecommerce ecosystem (and familiarity with merchant growing pains) is a plus
Apply Now
Thank you! Your submission has been received!
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Senior Customer Success Manager
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly
 
As a Senior Customer Success Manager (CSM), you are responsible for the ongoing success of a portfolio of Signifyd’s large, enterprise customers. You will work cross-functionally with multiple internal teams to ensure alignment with customer goals. As a trusted business advisor for your assigned customers, you will play a crucial role in engaging with your customers to ensure optimal platform usage, track key success metrics/outcomes, and conduct periodic account reviews.

The ideal candidate will possess both a business background that enables them to engage at the CXO level, as well as a sales acumen that enables them to easily interact with customers. They should also have a demonstrated ability to think strategically about business, product, and technical problems, with the ability to build and convey compelling value propositions. Experience in the commerce ecosystems is a plus, particularly familiarity with the relationships between merchants, Solutions Integrators, and the platforms that they work with.

Responsibilities:

  • Oversee the customer lifecycle to proactively drive adoption and ensure ongoing client satisfaction and retention of a portfolio of assigned clients
  • Leverage knowledge of the Signifyd platform to advise on best practices around product usage with end users
  • Identify and successfully close renewals and expansion opportunities within your book of business
  • Ensure swift resolution of account issues by leveraging resources from cross-functional teams, as needed
  • Provide executive oversight and client communication
  • Work closely with Marketing to identify and convert successful customers into advocates
  • Embody Signifyd values and serve as a role model for other team members
  • Identify, establish and maintain relationships with current and potential stakeholders within accounts. 
  • Report on sales activities, acceptance rates, fraud pressure and trends, market trends, and overall Signifyd solution effectiveness.
  • Demonstrate technical skills and product knowledge in all areas that allow you to collect and deliver effective (QBR/CBR) presentations to both current and potential stakeholders. 
  • Must be proficient with the utilization of Salesforce and internal (e.g: Looker) tools to maintain accurate records of all renewal, and prospecting activities in an effort to maximize effectiveness
  • Work closely with Signifyd’s Sales team to minimize channel conflict
  • Adhere to all company policies, procedures, and business ethics codes
  • Act as a face of the company at trade shows and other key industry events, both virtually and in person. 

Requirements for position:

  • 5+ years of Customer Success Management and/or Account Management
  • Proven customer management skills with large and complex accounts
  • Ability to analyze complex situations, develop associated action plans and lead teams to achieve key goals
  • Creative, resourceful, detail-oriented, and highly organized
  • An analytical and metrics focused work style
  • Excellent communication and presentation skills
  • Self-starter who thrives under ambiguity in a fast-paced, deadline-oriented environment
  • Passion for e-commerce and new technology
  • Background in e-commerce, payments, fraud or data science is a plus
  • Proven track record of initiating and successfully driving incremental revenue opportunities through assigned book of business. 
  • Prior experience developing highly productive relationships to drive sales is highly preferred. 
  • Demonstrated consistent quota achievement/retainment in technology sales. 
  • Strong verbal and written communication skills are a must. As well as the ability to work effectively across internal and external organizations. 
  • Must possess exceptional problem-solving, analytical, and research skills
  • Able to make choices and recommendations without immediate supervision
  • Travel and participation in after-hours meetings as required
  • Must be willing to work some US hours

You’ll receive a benefits package that is very competitive;

  • A competitive base salary 
  • An equally competitive equity package
  • Bi-annual performance related bonus (10% performance related)
  • Pension matched up to 8%
  • ‘Day one’ access to private Healthcare, Dental and Optical insurance scheme for you and your whole family 
  • 25 days of annual leave (plus 10 stat)
  • 12 weeks full-pay parental leave for mums and dads!
  • A LinkedIn Learning account
  • Top of the range equipment and lots of Signifyd swag

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

 

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Sales Engineer
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly.
 
As a Sales Engineer you will play a critical role in assisting the Sales department develop and win new business, and will work with other inter-departmental groups to improve the tools and content that create faster sales cycles, happier customers, better products, a more informed and capable internal workforce, and an enabled external partner community.  It sounds like a lot, but by the time you're six months in, it will be natural.  Twelve months, old hat!

Activities and Responsibilities:

  • Conduct technical discussions on integration, APIs, eCommerce plugins & extensions
  • Respond to RFPs and Security Questionnaires
  • Document customer expectations and orderflows, so everyone knows what’s going to happen after that customer signs
  • Develop and deliver training and educational assistance to new employees, new partners and new customers
  • Conduct research and solve problems surrounding new solutions and unique integration scenarios
  • Demonstrate Signifyd products and capabilities to partners and customers
  • Project manage pilot activities
  • Works to deploy our newest technology, interfacing with marketing, sales, customer success and risk services to create the necessary processes and go-to-market material
  • Understands the market complexities that comes with legislation requirements such as PSD2
  • Analyze and report on metrics for ROI enablement

Requirements and Qualifications:

  • 2-4 years in previous Technical Pre-Sales or Sales Engineering roles
  • Background in eCommerce, financial/payment systems, fraud mitigation and/or data science is a big plus
  • Experience with JSON, Python, APIs, PHP and/or other web, programming, scripting tools
  • Proven strengths and experience in customer-facing sales/pre-sales environments
  • Strong self-sufficient work ethic
  • Ability to examine complex situations, develop associated action plans and guide peers towards achieving key goals
  • Creative, resourceful, detail-oriented, and highly organized (time tracking, juggling multiple tasks, etc.)
  • Excellent presentation skills (Keynote, Google Slides, MS PowerPoint, Zoom, GoToMeeting, etc.)
  • Excellent communication skills (listening, speaking, writing, editing, follow-through, follow-up, etc.)
  • Strong technology tool skills (Acrobat, MS Office, Google Suite, Vizio, LucidChart, Confluence, Salesforce.com, etc.)
  • Strong project management skills (coordinating, project management, resource management, delegation, follow-through, etc.)
  • Enjoy/Willingness to travel (30%)
  • Passion for customer service
  • Passion for new technology

You’ll receive a benefits package that is very competitive:

  • A competitive base salary

  • An equally competitive equity package

  • Pension matched up to 8%

  • ‘Day one’ access to private Healthcare, Dental and Optical insurance scheme for you and your whole family

  • 25 days of annual leave (plus 10 stat)

  • Flexible working options

  • 12 weeks full-pay parental leave for mums and dads!

  • A LinkedIn Learning account

  • Top of the range equipment and lots of Signifyd swag

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Apply Now
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Risk Analyst - German Speaking

At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.

Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:

- Who believes challenges are best overcome by thinking differently.

- Who knows their role but isn’t confined by it.

- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.

- Who isn’t afraid to disagree, convincingly, civilly and honestly.

As the Risk Analyst, you will join a team of dedicated fraud experts who play a pivotal role in fighting fraud and helping our customers succeed. You are responsible for manual reviews of online transactions, providing fraud insights, and supporting queue optimisations. You will make a big impact to advance the payment risk decisioning to the next level.  

The right candidate will be a fraud fighter with a great attitude, willingness to perform, and ability to get things done.

Responsibilities:

  • Review, analyse and make fast accurate decisions
  • Clearly and thoroughly document findings
  • Identify and communicate fraud trends and patterns
  • Maintain acceptable levels of case volume, fraud loss rates and customer satisfaction
  • Help improve manual review accuracy and efficiency
  • Conduct trainings or QA audits of junior agents
  • Support Risk Operations process and tool improvements
  • Communicate with internal/external stakeholders

Requirements:

  • 2+ years experience in e-commerce, payments or risk-related industry
  • Fluent both verbally and written in German and English
  • Exceptional ability to make decisions with limited and conflicting information
  • Experienced in the use of 3rd party investigation tools
  • Strong critical thinking skills with advanced judgment capability
  • Solid knowledge of Card Not Present (CNP) environment
  • Ability to manage multiple assignments while working independently
  • Rotating shift pattern: 10:00 - 18:00 / 12:00 - 20:00
  • Flexibility to work weekends and holidays
  • Strong communication skills with internal and external stakeholders 

Desirable Skills:

  • Data analytics & end user software
    • G-suite (Doc, Sheets, Slides) 
    • Microsoft Office (Excel)
    • Looker
    • SQL 

You’ll receive a benefits package that is one of the most competitive in Belfast;

  • A competitive base salary 
  • An equally competitive equity package
  • Bi-annual performance related bonus (10% performance related)
  • Pension matched up to 8%
  • ‘Day one’ access to private Healthcare, Dental and Optical insurance scheme for you and your whole family 
  • 25 days of annual leave (plus 10 stat)
  • 12 weeks full-pay parental leave for mums and dads!
  • Free snacks and drinks in the office
  • A LinkedIn Learning account
  • Top of the range equipment and lots of Signifyd swag
  • Monthly Signifyd social events organised by our social committee 

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Apply Now
Thank you! Your submission has been received!
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Risk Analyst - French Speaking

At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.

Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:

- Who believes challenges are best overcome by thinking differently.

- Who knows their role but isn’t confined by it.

- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.

- Who isn’t afraid to disagree, convincingly, civilly and honestly.

As the Risk Analyst, you will join a team of dedicated fraud experts who play a pivotal role in fighting fraud and helping our customers succeed. You are responsible for manual reviews of online transactions, providing fraud insights, and supporting queue optimisations. You will make a big impact to advance the payment risk decisioning to the next level.  

The right candidate will be a fraud fighter with a great attitude, willingness to perform, and ability to get things done.

Responsibilities:

  • Review, analyse and make fast accurate decisions
  • Clearly and thoroughly document findings
  • Identify and communicate fraud trends and patterns
  • Maintain acceptable levels of case volume, fraud loss rates and customer satisfaction
  • Help improve manual review accuracy and efficiency
  • Conduct trainings or QA audits of junior agents
  • Support Risk Operations process and tool improvements
  • Communicate with internal/external stakeholders

Requirements:

  • 2+ years experience in e-commerce, payments or risk-related industry
  • Fluent both verbally and written in French and English
  • Exceptional ability to make decisions with limited and conflicting information
  • Experienced in the use of 3rd party investigation tools
  • Strong critical thinking skills with advanced judgment capability
  • Solid knowledge of Card Not Present (CNP) environment
  • Ability to manage multiple assignments while working independently
  • Rotating shift pattern: 10:00 - 18:00 / 12:00 - 20:00
  • Flexibility to work weekends and holidays
  • Strong communication skills with internal and external stakeholders 

Desirable Skills:

  • Data analytics & end user software
    • G-suite (Doc, Sheets, Slides) 
    • Microsoft Office (Excel)
    • Looker
    • SQL 

You’ll receive a benefits package that is one of the most competitive in Belfast;

  • A competitive base salary 
  • An equally competitive equity package
  • Bi-annual performance related bonus (10% performance related)
  • Pension matched up to 8%
  • ‘Day one’ access to private Healthcare, Dental and Optical insurance scheme for you and your whole family 
  • 25 days of annual leave (plus 10 stat)
  • 12 weeks full-pay parental leave for mums and dads!
  • Free snacks and drinks in the office
  • A LinkedIn Learning account
  • Top of the range equipment and lots of Signifyd swag
  • Monthly Signifyd social events organised by our social committee 

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Partner Manager, Financial Institutions
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly
 

Signifyd is seeking a Partner Manager, Financial Institutions to join our Business Development team and report to the VP of Global Partnerships. You will have primary responsibility for building and executing on Signifyd’s strategy for advancing relationships in the payments space.  This means thinking critically about the overall direction of the industry as it relates to a dynamic, global payments space, and helping Signifyd to invest our resources to provide the greatest possible value to the industry.  In this role, you will be responsible for being hands on with top tier partners, while providing senior management support for our ongoing partner activities.  Work closely with other partner leaders and partner managers to best address the needs of our payments partner community, and you will have direct access to and support from the executive leadership team here at Signifyd in accomplishing your goals.

The ideal candidate will possess both a business background that enables them to engage at the CXO level and think critically about our payments strategy, as well as experience managing complex partner relationships. They should also have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions both internally and externally.  Experience in the payments space is a plus, as a deep understanding of how Signifyd provides value to all stages of the payments process will be essential to success in the role.

Key Responsibilities

  • Analyze, evaluate, and create GTM strategy for Signifyd’s payments and fraud services business
  • Manage top tier partner relationships as a member of our senior management team with support from and access to executive leadership within the company
  • Assess and build a team to efficiently manage payment partner relationships

Required Qualifications 

  • Bachelor’s degree in Business, Marketing or a related field
  • The right person will possess 3-5 years of partner, sales, and/or business development experience in or serving the payments space
  • Prior experience developing or working with highly productive partner focused teams in the payments or commerce space strongly preferred
  • Strong verbal and written communication skills are a must, as well as the ability to work effectively across internal and external organizations
  • Must possess exceptional problem-solving, analytical, and research skills
  • Able to make independent choices and recommendations without immediate supervision
  • Travel (eventually) and participate in after-hours meetings with partners as required
Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Partner Manager, Financial Institutions
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly
 

Signifyd is seeking a Partner Manager, Financial Institutions to join our Business Development team and report to the VP of Global Partnerships. You will have primary responsibility for building and executing on Signifyd’s strategy for advancing relationships in the payments space.  This means thinking critically about the overall direction of the industry as it relates to a dynamic, global payments space, and helping Signifyd to invest our resources to provide the greatest possible value to the industry.  In this role, you will be responsible for being hands on with top tier partners, while providing senior management support for our ongoing partner activities.  Work closely with other partner leaders and partner managers to best address the needs of our payments partner community, and you will have direct access to and support from the executive leadership team here at Signifyd in accomplishing your goals.

The ideal candidate will possess both a business background that enables them to engage at the CXO level and think critically about our payments strategy, as well as experience managing complex partner relationships. They should also have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions both internally and externally.  Experience in the payments space is a plus, as a deep understanding of how Signifyd provides value to all stages of the payments process will be essential to success in the role.

Key Responsibilities

  • Analyze, evaluate, and create GTM strategy for Signifyd’s payments and fraud services business
  • Manage top tier partner relationships as a member of our senior management team with support from and access to executive leadership within the company
  • Assess and build a team to efficiently manage payment partner relationships

Required Qualifications 

  • Bachelor’s degree in Business, Marketing or a related field
  • The right person will possess 3-5 years of partner, sales, and/or business development experience in or serving the payments space
  • Prior experience developing or working with highly productive partner focused teams in the payments or commerce space strongly preferred
  • Strong verbal and written communication skills are a must, as well as the ability to work effectively across internal and external organizations
  • Must possess exceptional problem-solving, analytical, and research skills
  • Able to make independent choices and recommendations without immediate supervision
  • Travel (eventually) and participate in after-hours meetings with partners as required
Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Partner Manager, Financial Institutions
At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.
 
Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone:
 
- Who believes challenges are best overcome by thinking differently.
- Who knows their role, but isn’t confined by it.
- Whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
- Who isn’t afraid to disagree, convincingly, civilly and honestly
 

Signifyd is seeking a Partner Manager, Financial Institutions to join our Business Development team and report to the VP of Global Partnerships. You will have primary responsibility for building and executing on Signifyd’s strategy for advancing relationships in the payments space.  This means thinking critically about the overall direction of the industry as it relates to a dynamic, global payments space, and helping Signifyd to invest our resources to provide the greatest possible value to the industry.  In this role, you will be responsible for being hands on with top tier partners, while providing senior management support for our ongoing partner activities.  Work closely with other partner leaders and partner managers to best address the needs of our payments partner community, and you will have direct access to and support from the executive leadership team here at Signifyd in accomplishing your goals.

The ideal candidate will possess both a business background that enables them to engage at the CXO level and think critically about our payments strategy, as well as experience managing complex partner relationships. They should also have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions both internally and externally.  Experience in the payments space is a plus, as a deep understanding of how Signifyd provides value to all stages of the payments process will be essential to success in the role.

Key Responsibilities

  • Analyze, evaluate, and create GTM strategy for Signifyd’s payments and fraud services business
  • Manage top tier partner relationships as a member of our senior management team with support from and access to executive leadership within the company
  • Assess and build a team to efficiently manage payment partner relationships

Required Qualifications 

  • Bachelor’s degree in Business, Marketing or a related field
  • The right person will possess 3-5 years of partner, sales, and/or business development experience in or serving the payments space
  • Prior experience developing or working with highly productive partner focused teams in the payments or commerce space strongly preferred
  • Strong verbal and written communication skills are a must, as well as the ability to work effectively across internal and external organizations
  • Must possess exceptional problem-solving, analytical, and research skills
  • Able to make independent choices and recommendations without immediate supervision
  • Travel (eventually) and participate in after-hours meetings with partners as required

 

Apply Now

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