Customer Services, Technology

NexRep

Website
Customer Services, Technology

NexRep

Website

About us

NexRep

NexRep is a leader in virtual contact center solutions, with more than 100 years of combined contact center leadership. By utilizing an innovative work model, and leveraging the fastest growing workforce in America – home-based agents – we are changing the face of the $300+ billion industry. Unlike conventional contact centers, NexRep recruits, contracts and certifies independent contractors who provide services to our clients from home. This unique partnership allows us to support teleservice needs with an unlimited resource of experienced contact center professionals. We provide scalable, on-demand solutions to solve any challenge, no matter how big or small.

Our work culture

NexRep leverages a network of US home-based agents to deliver world-class customer service and sales solutions. We’ve developed innovative new strategies to meet our clients' goals, focusing on agent sourcing and operations to deliver professional agents who match customer profiles. The result has been a fast-growing and consistently profitable company that attracts the best talent and delights both clients and agents.

Option to work from home
Option to work from home
Sign language interpreters
Sign language interpreters
Allow a self-paced workload
Allow a self-paced workload
Service animals allowed
Service animals allowed
Provide an ergonomic workstation
Provide an ergonomic workstation
Accessible parking spot
Accessible parking spot
Ramp and/or elevator
Ramp and/or elevator
Flexible work and leave schedule
Flexible work and leave schedule
Accessible restroom
Accessible restroom
Sensitivity training for coworkers
Sensitivity training for coworkers
Accessible computer software
Accessible computer software
On-site counseling
On-site counseling
Screen reader software
Screen reader software
Fragrance-free workplace
Fragrance-free workplace

Our open positions

Email Customer Service Representative - Work From Home
Learn more
Work From Home Sales Representative – Lead Qualification
Learn more

Our open positions

Email Customer Service Representative - Work From Home
Learn more
Work From Home Sales Representative – Lead Qualification
Learn more

Our open positions