Creative, Marketing, Digital Communications

Mighty Citizen

Website
Creative, Marketing, Digital Communications

Mighty Citizen

Website

About us

Mighty Citizen

Mighty Citizen transforms mission-driven organizations through branding, marketing, and digital communications. We help nonprofits, governments, associations, and universities increase their impact and revenue by creating deeper connections with their audiences. We marry data with human-centered design to craft brands, build websites, and launch marketing campaigns that improve the world.

Our work culture

Take care of your whole self. Take a lunch, for heaven’s sake! Take your kid to her first day of kindergarten. If your dentist is only free at 3:25pm, make sure you leave the office in time to get there. Don’t worry. Everyone here has your back. Here’s proof: COMPETITIVE SALARY FLEX SCHEDULES MEDICAL INSURANCE CONTINUING EDUCATION BUDGET DENTAL AND VISION INSURANCE 401K WITH MATCH CROSS-TEAM MENTORSHIP PROFIT-SHARING DISABILITY AND LIFE INSURANCE BEAUTIFUL, EAST AUSTIN OFFICE PAID PARENTAL LEAVE

Option to work from home
Option to work from home
Sign language interpreters
Sign language interpreters
Allow a self-paced workload
Allow a self-paced workload
Service animals allowed
Service animals allowed
Provide an ergonomic workstation
Provide an ergonomic workstation
Accessible parking spot
Accessible parking spot
Ramp and/or elevator
Ramp and/or elevator
Flexible work and leave schedule
Flexible work and leave schedule
Accessible restroom
Accessible restroom
Sensitivity training for coworkers
Sensitivity training for coworkers
Accessible computer software
Accessible computer software
On-site counseling
On-site counseling
Screen reader software
Screen reader software
Fragrance-free workplace
Fragrance-free workplace

Our open positions

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Sales & RFP Coordinator
Full-Time
Sales & Marketing

Mighty Citizen is an equal opportunity employer and welcomes everyone to our team. We strongly encourage people of color, LGBTQ and non-binary people, veterans, parents, and individuals with disabilities to apply. If you need reasonable accommodation at any point in the application or interview process, please let us know.

Mighty Citizen, an award-winning branding, marketing, and digital transformation agency, is seeking to fill the full-time position of Sales & RFP Coordinator. The winning candidate will be located in the Austin, TX or Washington, DC metropolitan areas, or would be willing to relocate.

The Sales and RFP Coordinator will support the sales team with a variety of tasks including coordination, prospecting, proposal writing, management of the formal RFP process, and following up with prospects and clients. We are looking for a highly motivated team player who will help us grow our company in a sustainable way.

Job Responsibilities

  • Manage incoming sales inquiries, either through phone, email, website request proposal form, referral, or some other method. Management of sales inquiries will include:
    • Scheduling and completing introductory phone calls
    • Updating records in Zoho CRM
    • Scheduling next steps after introductory phone calls
  • Assist with the proposal process including drafting proposals and following up. This includes managing the RFP process from start to finish, including:
    • Project managing the process including key milestones, due dates, deliverables, and resources involved
    • Working with a variety of resources to create proposals.
    • Completing all proposal requirements including required documents and forms
    • Delivering proposals according to requirements
  • Assist with the contracting process including drafting and revising services agreements and scopes of work
  • Participate in project handoffs to the production team
  • Assist the prospecting process for new clients as needed, including building lists and running campaigns (including emails and phone calls). Also includes follow-up and data entry into our CRM
  • Research sales and partnership opportunities
  • Manage and attend events and conferences in a sales support role, including coordinating event attendance and exhibition, booking travel, booth set up, and interacting with potential clients and other attendees
  • Provide administrative support to sales leadership as needed
  • Occasionally assist the marketing team to coordinate marketing efforts as requested and as availability allows

Requirements

  • 2+ years of professional experience in sales, marketing, or a related field
  • Punctual and professional
  • Detail-oriented, organized, collaborative, and responsive
  • Knowledge of business development concepts
  • Expert oral and written interpersonal communication and customer service skills
  • Ability to be personable and build rapport with prospects and clients
  • Ability to manage time effectively
  • Ability to read and interpret documents such as RFPs, services agreements, project scopes, and project proposals
  • Persuasive and professional writing skills
  • The ability to work independently or with our collaborative team, without close supervision
  • Ability to apply common sense understanding to carry out instructions and problem solve
  • Ability to collect meaningful data and draw reasonable conclusions
  • Able to work in an office or home environment as well as to travel when required
  • Experience with Microsoft Office programs and other common productivity tools such as Google Drive / Google Docs, CRMs, and project management systems
  • Bachelor’s degree from four-year college or university; or equivalent experience.

Expectations

  • Is familiar with basic branding, marketing, communications, and web development terminology
  • Is extremely detail-oriented
  • Is creative and composes creative solutions to problems
  • Is competitive and motivated to succeed
  • Must have a reliable automobile, valid driver’s license, and meet state required automobile insurance minimums or have reliable access to public transportation.

Physical Demands & Work Environment

  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of this job.
  • The employee may occasionally lift and/or move up to 40 pounds and set up trade show displays with assistance. This is not a requirement to fulfill this position.
  • The Austin, Texas office is a two-story building with no elevator. Job duties can be performed from the first floor without a need to access the second floor.
  • Alternatively, this may be a “work from home” position if the winning applicant is located outside of the Austin, TX metropolitan area.

Benefits

As a full-time employee of the Mighty Citizen team, you’ll enjoy big-company benefits at a small-company setting. That’s why every Mighty Citizen receives medical insurance along with company-paid dental, vision, disability, and life insurance. A company-matched 401(k) program will complement your competitive salary. Each year, you’ll get a large professional development budget to attend trainings, conferences, and industry events. But perhaps most rewarding of all is our commitment to giving you a creative, autonomous, and collaborative daily work environment—all at our beautiful open offices in Austin’s east side. Working as a Mighty Citizen means growing personally, professionally, and as a team. Apply now! 

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Digital Marketing Manager (Contract)
Contractor
Creative & Design

Mighty Citizen is an equal opportunity employer and welcomes everyone to our team. We strongly encourage people of color, LGBTQ and non-binary people, veterans, parents, and individuals with disabilities to apply. If you need reasonable accommodation at any point in the application or interview process, please let us know.

Mighty Citizen’s Digital Marketing Managers are responsible for helping our clients reach their business goals through digital strategy, SEO, paid advertising, advanced tracking, and reporting.

Job Responsibilities

  • Consult directly with clients to understand their business and project objectives and translate their goals into digital marketing recommendations.
  • Write digital audits for clients that assess their current online footprint, including competitor analyses.
  • Support clients with Google Analytics and Google Ads training and oversight.
  • Set up and manage Google Ads, social media, and other paid advertising campaigns for clients.
  • Implement digital marketing recommendations for clients, following SEO and SEM best practices.
  • Provide digital marketing guidance and support to our team, informing optimized and effective website designs.
  • Consult with our development team and clients to execute online marketing efforts.

Expectations

  • A positive attitude with team members and clients.
  • Highly developed organizational, collaboration, and written/verbal communication skills.
  • Experience managing project communication, budgets, and scopes for multiple projects.
  • Expertise leading stakeholders through online marketing discovery activities.
  • A history of successfully managing multiple duties in a fast-paced team environment.
  • Ability to manage time effectively; focus on details.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of clients or employees of the organization.
  • Ability to work independently or with our collaborative team, without close supervision.
  • Ability to collect meaningful data and draw solid conclusions.
  • Ability to work remotely as well as travel to client offices in the Austin area, as required.
  • Demonstrated ability to meet and exceed set goals.

Requirements

  • At least 5 years of professional experience managing online marketing activities.
  • Bachelor’s degree (B.A./B.S.) from four-year college or university; or commensurate experience in areas referenced above.
  • Exceptional interpersonal communication and presentation skills, including the ability to tactfully deliver and accept honest criticism.
  • Significant knowledge of current industry standards including those that apply to digital marketing, user experience, and web design.
  • Significant experience gathering and using online marketing data, such as keyword research, competitive analyses, and Google Analytics data, to establish and implement SEO strategies, improve user experience, and measurably improve site effectiveness.
  • Expert-level experience with Google Analytics, including goal creation and custom report development. Certification in Google Analytics preferred, but not required.
  • Expert level experience with Google Ads, including setup and maintenance of Ads campaigns, landing page strategy, and display advertising best practices. Certification in Google Ads preferred, but not required.
  • Significant experience in SEO tools and strategies.
  • Experience with Google Search Console, Google Tag Manager, AdRoll, and social media advertising (primarily Facebook/Instagram, LinkedIn, YouTube) preferred.
  • Experience with email marketing and campaign tracking preferred.
Apply Now

Our open positions

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Sales & RFP Coordinator
Full-Time
Sales & Marketing

Mighty Citizen is an equal opportunity employer and welcomes everyone to our team. We strongly encourage people of color, LGBTQ and non-binary people, veterans, parents, and individuals with disabilities to apply. If you need reasonable accommodation at any point in the application or interview process, please let us know.

Mighty Citizen, an award-winning branding, marketing, and digital transformation agency, is seeking to fill the full-time position of Sales & RFP Coordinator. The winning candidate will be located in the Austin, TX or Washington, DC metropolitan areas, or would be willing to relocate.

The Sales and RFP Coordinator will support the sales team with a variety of tasks including coordination, prospecting, proposal writing, management of the formal RFP process, and following up with prospects and clients. We are looking for a highly motivated team player who will help us grow our company in a sustainable way.

Job Responsibilities

  • Manage incoming sales inquiries, either through phone, email, website request proposal form, referral, or some other method. Management of sales inquiries will include:
    • Scheduling and completing introductory phone calls
    • Updating records in Zoho CRM
    • Scheduling next steps after introductory phone calls
  • Assist with the proposal process including drafting proposals and following up. This includes managing the RFP process from start to finish, including:
    • Project managing the process including key milestones, due dates, deliverables, and resources involved
    • Working with a variety of resources to create proposals.
    • Completing all proposal requirements including required documents and forms
    • Delivering proposals according to requirements
  • Assist with the contracting process including drafting and revising services agreements and scopes of work
  • Participate in project handoffs to the production team
  • Assist the prospecting process for new clients as needed, including building lists and running campaigns (including emails and phone calls). Also includes follow-up and data entry into our CRM
  • Research sales and partnership opportunities
  • Manage and attend events and conferences in a sales support role, including coordinating event attendance and exhibition, booking travel, booth set up, and interacting with potential clients and other attendees
  • Provide administrative support to sales leadership as needed
  • Occasionally assist the marketing team to coordinate marketing efforts as requested and as availability allows

Requirements

  • 2+ years of professional experience in sales, marketing, or a related field
  • Punctual and professional
  • Detail-oriented, organized, collaborative, and responsive
  • Knowledge of business development concepts
  • Expert oral and written interpersonal communication and customer service skills
  • Ability to be personable and build rapport with prospects and clients
  • Ability to manage time effectively
  • Ability to read and interpret documents such as RFPs, services agreements, project scopes, and project proposals
  • Persuasive and professional writing skills
  • The ability to work independently or with our collaborative team, without close supervision
  • Ability to apply common sense understanding to carry out instructions and problem solve
  • Ability to collect meaningful data and draw reasonable conclusions
  • Able to work in an office or home environment as well as to travel when required
  • Experience with Microsoft Office programs and other common productivity tools such as Google Drive / Google Docs, CRMs, and project management systems
  • Bachelor’s degree from four-year college or university; or equivalent experience.

Expectations

  • Is familiar with basic branding, marketing, communications, and web development terminology
  • Is extremely detail-oriented
  • Is creative and composes creative solutions to problems
  • Is competitive and motivated to succeed
  • Must have a reliable automobile, valid driver’s license, and meet state required automobile insurance minimums or have reliable access to public transportation.

Physical Demands & Work Environment

  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of this job.
  • The employee may occasionally lift and/or move up to 40 pounds and set up trade show displays with assistance. This is not a requirement to fulfill this position.
  • The Austin, Texas office is a two-story building with no elevator. Job duties can be performed from the first floor without a need to access the second floor.
  • Alternatively, this may be a “work from home” position if the winning applicant is located outside of the Austin, TX metropolitan area.

Benefits

As a full-time employee of the Mighty Citizen team, you’ll enjoy big-company benefits at a small-company setting. That’s why every Mighty Citizen receives medical insurance along with company-paid dental, vision, disability, and life insurance. A company-matched 401(k) program will complement your competitive salary. Each year, you’ll get a large professional development budget to attend trainings, conferences, and industry events. But perhaps most rewarding of all is our commitment to giving you a creative, autonomous, and collaborative daily work environment—all at our beautiful open offices in Austin’s east side. Working as a Mighty Citizen means growing personally, professionally, and as a team. Apply now! 

Apply Now
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Digital Marketing Manager (Contract)
Contractor
Creative & Design

Mighty Citizen is an equal opportunity employer and welcomes everyone to our team. We strongly encourage people of color, LGBTQ and non-binary people, veterans, parents, and individuals with disabilities to apply. If you need reasonable accommodation at any point in the application or interview process, please let us know.

Mighty Citizen’s Digital Marketing Managers are responsible for helping our clients reach their business goals through digital strategy, SEO, paid advertising, advanced tracking, and reporting.

Job Responsibilities

  • Consult directly with clients to understand their business and project objectives and translate their goals into digital marketing recommendations.
  • Write digital audits for clients that assess their current online footprint, including competitor analyses.
  • Support clients with Google Analytics and Google Ads training and oversight.
  • Set up and manage Google Ads, social media, and other paid advertising campaigns for clients.
  • Implement digital marketing recommendations for clients, following SEO and SEM best practices.
  • Provide digital marketing guidance and support to our team, informing optimized and effective website designs.
  • Consult with our development team and clients to execute online marketing efforts.

Expectations

  • A positive attitude with team members and clients.
  • Highly developed organizational, collaboration, and written/verbal communication skills.
  • Experience managing project communication, budgets, and scopes for multiple projects.
  • Expertise leading stakeholders through online marketing discovery activities.
  • A history of successfully managing multiple duties in a fast-paced team environment.
  • Ability to manage time effectively; focus on details.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of clients or employees of the organization.
  • Ability to work independently or with our collaborative team, without close supervision.
  • Ability to collect meaningful data and draw solid conclusions.
  • Ability to work remotely as well as travel to client offices in the Austin area, as required.
  • Demonstrated ability to meet and exceed set goals.

Requirements

  • At least 5 years of professional experience managing online marketing activities.
  • Bachelor’s degree (B.A./B.S.) from four-year college or university; or commensurate experience in areas referenced above.
  • Exceptional interpersonal communication and presentation skills, including the ability to tactfully deliver and accept honest criticism.
  • Significant knowledge of current industry standards including those that apply to digital marketing, user experience, and web design.
  • Significant experience gathering and using online marketing data, such as keyword research, competitive analyses, and Google Analytics data, to establish and implement SEO strategies, improve user experience, and measurably improve site effectiveness.
  • Expert-level experience with Google Analytics, including goal creation and custom report development. Certification in Google Analytics preferred, but not required.
  • Expert level experience with Google Ads, including setup and maintenance of Ads campaigns, landing page strategy, and display advertising best practices. Certification in Google Ads preferred, but not required.
  • Significant experience in SEO tools and strategies.
  • Experience with Google Search Console, Google Tag Manager, AdRoll, and social media advertising (primarily Facebook/Instagram, LinkedIn, YouTube) preferred.
  • Experience with email marketing and campaign tracking preferred.
Apply Now

Our open positions