E-Learning, Technology

A Cloud Guru

Website

E-Learning, Technology

A Cloud Guru

Website

About us

We're on a mission to teach the WORLD to cloud. A Cloud Guru (ACG) is the largest online cloud school on the planet. Our training feels more like logging into Netflix or Spotify - it's entertaining and playful. We’re giving people the skills they need to move up in their careers and change their lives… and we're having a bit of fun along the way.

Our work culture

Our Gurus are super smart, down-to-earth, genuinely good people - that know how to keep it fun. We live by our 5 values: Champion the customer, Be thoughtful but decisive, Learn all the things, Be Hungry Stay Humble, and Keep it fun!

Option to work from home

Sign language interpreters

Allow a self-paced workload

Service animals allowed

Provide an ergonomic workstation

Accessible parking spot

Ramp and/or elevator

Flexible work and leave schedule

Accessible restroom

Sensitivity training for coworkers

Accessible computer software

On-site counseling

Screen reader software

Fragrance-free workplace

Our open positions

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Customer Success Operations Analyst

Full-Time

Administrative

<h1 style="margin-bottom: 0px; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>The Customer Success Operations Analyst</strong></h1> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">DATA DRIVEN | COLLABORATIVE | INQUISITIVE</p> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">A Cloud Guru is seeking a Customer Success Operations Analyst to drive strategy, improve efficiency, and promote a data driven culture for our Customer Success Managers. You will work on everything from the highly strategic to the operational; such as implementing a customer health scoring framework, building headcount modeling and capacity planning for the CSM team, forecasting churn and retention, implementing and refining CSM processes, refining the onboarding process, and analyzing CSM and overall business performance. You will be seen as <em>the</em> key business partner for the Customer Success team, and you will support the daily operations of the Customer Success team. You will partner closely with the Sales Enablement, Business Applications (SFDC), Analytics, and other roles to ensure the broader organization is communicating effectively and working collaboratively.</p> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">This role will be accountable for driving productivity, effectiveness, efficiency, scalability, and continual enhancements for customer-facing teams as we enable revenue growth. An ideal candidate will be highly analytical, self-driven, collaborative, and strategic.</p> <h2 style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>Hello, we're A Cloud Guru</strong></h2> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">Our friends call us ACG.</p> <div class="iframe-container" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;"> <div style="padding: 337.5px 0px 0px; position: relative;"><iframe style="position: absolute; top: 0px; left: 0px; width: 600px; height: 337.5px;" src="https://player.vimeo.com/video/395500387?title=0&byline=0&portrait=0" width="300" height="150"></iframe></div> </div> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">We're on a mission to teach the WORLD to cloud. A Cloud Guru is the largest online cloud school on the planet. Our training feels more like logging into Netflix or Spotify - it's entertaining and playful. The people are the #1 reason employees say they stay at ACG. We’re a quirky, tight-knit crew that cares about our customers and each other. No egos here. Our leaders encourage thoughtfulness, compassion, being humble, and we have a bit of fun along the way.</p> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">It’s an exciting time to join the team, because we’re in a really unique space. We have an amazing product that people want, and we're in an industry that's tripling in size overnight.</p> <h4 style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;"><em><span style="font-weight: 400;">It’s a FUN work environment. Like a beautiful garden, we are given opportunities to grow.” -  Alexander, Customer Support Specialist</span></em> </h4> <hr style="padding: 0px; border: none; height: 1px; background-color: #dadada; margin: 25px 0px; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;" /> <h2 style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>As a Customer Success Operations Analyst at ACG, you’ll get to:</strong></h2> <ul style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;"> <li>Work with leadership from our Sales, Marketing, Customer Success, Finance, and Data Analytics to ensure seamless collaboration between departments</li> <li>Strategically plan, manage, and maintain CSM account assignments. Both as we launch a new year, but also as we hire new CSMs and shuffle/redistribute assignments</li> <li>Manage a CSM-oriented tech stack. Collaborate with Business Applications, Sales Operations, and others to ensure Salesforce is optimized for a CSM use case. Ensure that data and processes flow seamlessly between tools. Define a CSM tech stack roadmap and partner with core functions to build and optimize the tech stack</li> <li>Analyze, report, and present key business data. This includes creating key recurring reports (MBRs, QBRs, Attainment Reporting, etc) as well as facilitating meetings and presenting back findings</li> <li>Own and drive a handful of long-term change management initiatives each year. This will involve a mixture of project management skills, communication and presentation skills, strong collaboration across departments, and the initiative to push projects to completion</li> <li>Partner with CS Leadership to manage and set CSM targets</li> <li>Oversee the annual planning process for the CSM team. Act as an intermediary between leadership, finance, and cross functional teams when modeling annual headcount planning, retention targets, and other key annual planning modeling outputs</li> <li>Collaborate with the Business Applications Manager (SFDC Admin) to fix, enhance, and grow ACG’s Salesforce.com instance</li> <li>Drive the data and system strategy for the Customer Success function. Build processes and improve systems to improve the efficiency, reach, and results of the CS team</li> <li>Act as one of the primary stewards of data hygiene and governance for the CS team</li> <li>Develop a deep understanding of the customer journey while connecting insights directly to the business opportunity</li> <li>Identify, analyze, and resolve a wide range of process and operational issues or inefficiencies providing quick and decisive solutions</li> </ul> <h2 style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>What you bring to the table</strong></h2> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">We focus on hiring values aligned people, because we believe the right person can learn all the things to be successful in their role. Self-confidence plays a big part in what you apply for. We encourage all job applicants to apply even if they are nervous to do so. College degrees aren't required for any roles, and career gaps or switches are totally welcome.</p> <ul style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;"> <li>3+ years in an Operations, FP&A, or Management Consulting role</li> <li>Experience in a dynamic, hyper growth environment</li> <li>Advanced knowledge of Excel and Powerpoint</li> <li>Advanced knowledge of Salesforce.com</li> <li>Experience with Customer Success platforms such as ChurnZero, Gainsight, or Totango are a plus</li> <li>Experience with Sales Accelerators like Outreach or Salesloft is a plus</li> <li>Experience with data visualization tools like Looker, Tableau, etc. are a plus</li> <li>Experience with project management tools like JIRA are a plus</li> <li>Experience with visualization and mapping tech stacks and process</li> <li>Excellent communication and presentation skills</li> <li>High attention to detail and organizational skills</li> <li>Autonomous, self driven, and able to thrive in ambiguity</li> </ul> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;"><em>You need hunger and passion to succeed, but you also need humility. It's not about chest beating here. It's about collaboration. –Travis, VP of Sales</em></p> <h2 style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>More than a job</strong></h2> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">Where you work isn’t just a career decision -- it’s a life decision. We get it. That’s why we want all of our Gurus to feel a sense of belonging that comes from feeling supported in all areas of their lives. Everyone has family, friends and interests outside of their careers, so we offer perks and benefits to make work work better for you.</p> <ul style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;"> <li><strong>4 weeks PTO, plus 10 sick days, and holidays.</strong> Whether it's hiking to a waterfall in Costa Rica or bonding with your couch, we all need downtime. All Gurus get four weeks paid time off, 10 sick days, and enough holiday to make a banker blush.</li> <li><strong>Let's get lunch.</strong> Lunches are catered three times per week, and our kitchen stays stocked with a smorgasbord of the team’s most requested snacks and drinks.</li> <li><strong>Parking is on us.</strong> We have your Downtown parking covered. We offer paid garage parking nearby the office. We also have perks for going green by walking and taking public transit.</li> <li><strong>We’ve got you covered.</strong> We offer insurance plans that pay for 100% of your medical, dental, and vision, and 80% for your family/dependents.</li> <li><strong>Gender-neutral paid parental leave.</strong> Expanding your family? We offer 12 weeks of gender-neutral paid parental leave, and reimburse up to $10,000 for eligible adoption expenses.</li> <li><strong>$1,000 continuing education budget.</strong> All Gurus get $250 a quarter to spend on personal development, and 2 hours each week reserved for learning something new.</li> </ul> <h2 style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>What’s the interview process like at ACG?</strong></h2> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">Applying for a job can feel intimidating and like a full-time job of its own. You shouldn’t have to burn through a week of sick time or all your best out-of-office excuses just to put feelers out for a new career opportunity. We want to be as transparent about the process as possible to help ease your mind. It’s our goal to provide you a fair, efficient interviewing experience that respects you and your time — and to do it all with a sidecar of delight.</p> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">Once you submit an application, we’ll review it. If you’re a good fit, you’ll have an initial chat with a recruiter over the phone. A phone interview with a manager typically follows. Depending on your role, you might then be asked to do a little homework (but nothing too time consuming). Then we’ll bring you onsite to talk face to face, answer any questions you have, and give you a feel for what it’s really like to work at ACG. If you're on the fence, just give it a try.</p> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">Keep being awesome, Cloud Gurus.</p>

The Customer Success Operations Analyst

DATA DRIVEN | COLLABORATIVE | INQUISITIVE

A Cloud Guru is seeking a Customer Success Operations Analyst to drive strategy, improve efficiency, and promote a data driven culture for our Customer Success Managers. You will work on everything from the highly strategic to the operational; such as implementing a customer health scoring framework, building headcount modeling and capacity planning for the CSM team, forecasting churn and retention, implementing and refining CSM processes, refining the onboarding process, and analyzing CSM and overall business performance. You will be seen as the key business partner for the Customer Success team, and you will support the daily operations of the Customer Success team. You will partner closely with the Sales Enablement, Business Applications (SFDC), Analytics, and other roles to ensure the broader organization is communicating effectively and working collaboratively.

This role will be accountable for driving productivity, effectiveness, efficiency, scalability, and continual enhancements for customer-facing teams as we enable revenue growth. An ideal candidate will be highly analytical, self-driven, collaborative, and strategic.

Hello, we're A Cloud Guru

Our friends call us ACG.

We're on a mission to teach the WORLD to cloud. A Cloud Guru is the largest online cloud school on the planet. Our training feels more like logging into Netflix or Spotify - it's entertaining and playful. The people are the #1 reason employees say they stay at ACG. We’re a quirky, tight-knit crew that cares about our customers and each other. No egos here. Our leaders encourage thoughtfulness, compassion, being humble, and we have a bit of fun along the way.

It’s an exciting time to join the team, because we’re in a really unique space. We have an amazing product that people want, and we're in an industry that's tripling in size overnight.

It’s a FUN work environment. Like a beautiful garden, we are given opportunities to grow.” - Alexander, Customer Support Specialist

As a Customer Success Operations Analyst at ACG, you’ll get to:

Work with leadership from our Sales, Marketing, Customer Success, Finance, and Data Analytics to ensure seamless collaboration between departments
Strategically plan, manage, and maintain CSM account assignments. Both as we launch a new year, but also as we hire new CSMs and shuffle/redistribute assignments
Manage a CSM-oriented tech stack. Collaborate with Business Applications, Sales Operations, and others to ensure Salesforce is optimized for a CSM use case. Ensure that data and processes flow seamlessly between tools. Define a CSM tech stack roadmap and partner with core functions to build and optimize the tech stack
Analyze, report, and present key business data. This includes creating key recurring reports (MBRs, QBRs, Attainment Reporting, etc) as well as facilitating meetings and presenting back findings
Own and drive a handful of long-term change management initiatives each year. This will involve a mixture of project management skills, communication and presentation skills, strong collaboration across departments, and the initiative to push projects to completion
Partner with CS Leadership to manage and set CSM targets
Oversee the annual planning process for the CSM team. Act as an intermediary between leadership, finance, and cross functional teams when modeling annual headcount planning, retention targets, and other key annual planning modeling outputs
Collaborate with the Business Applications Manager (SFDC Admin) to fix, enhance, and grow ACG’s Salesforce.com instance
Drive the data and system strategy for the Customer Success function. Build processes and improve systems to improve the efficiency, reach, and results of the CS team
Act as one of the primary stewards of data hygiene and governance for the CS team
Develop a deep understanding of the customer journey while connecting insights directly to the business opportunity
Identify, analyze, and resolve a wide range of process and operational issues or inefficiencies providing quick and decisive solutions

What you bring to the table

We focus on hiring values aligned people, because we believe the right person can learn all the things to be successful in their role. Self-confidence plays a big part in what you apply for. We encourage all job applicants to apply even if they are nervous to do so. College degrees aren't required for any roles, and career gaps or switches are totally welcome.

3+ years in an Operations, FP&A, or Management Consulting role
Experience in a dynamic, hyper growth environment
Advanced knowledge of Excel and Powerpoint
Advanced knowledge of Salesforce.com
Experience with Customer Success platforms such as ChurnZero, Gainsight, or Totango are a plus
Experience with Sales Accelerators like Outreach or Salesloft is a plus
Experience with data visualization tools like Looker, Tableau, etc. are a plus
Experience with project management tools like JIRA are a plus
Experience with visualization and mapping tech stacks and process
Excellent communication and presentation skills
High attention to detail and organizational skills
Autonomous, self driven, and able to thrive in ambiguity

You need hunger and passion to succeed, but you also need humility. It's not about chest beating here. It's about collaboration. –Travis, VP of Sales

More than a job

Where you work isn’t just a career decision -- it’s a life decision. We get it. That’s why we want all of our Gurus to feel a sense of belonging that comes from feeling supported in all areas of their lives. Everyone has family, friends and interests outside of their careers, so we offer perks and benefits to make work work better for you.

4 weeks PTO, plus 10 sick days, and holidays. Whether it's hiking to a waterfall in Costa Rica or bonding with your couch, we all need downtime. All Gurus get four weeks paid time off, 10 sick days, and enough holiday to make a banker blush.
Let's get lunch. Lunches are catered three times per week, and our kitchen stays stocked with a smorgasbord of the team’s most requested snacks and drinks.
Parking is on us. We have your Downtown parking covered. We offer paid garage parking nearby the office. We also have perks for going green by walking and taking public transit.
We’ve got you covered. We offer insurance plans that pay for 100% of your medical, dental, and vision, and 80% for your family/dependents.
Gender-neutral paid parental leave. Expanding your family? We offer 12 weeks of gender-neutral paid parental leave, and reimburse up to $10,000 for eligible adoption expenses.
$1,000 continuing education budget. All Gurus get $250 a quarter to spend on personal development, and 2 hours each week reserved for learning something new.

What’s the interview process like at ACG?

Applying for a job can feel intimidating and like a full-time job of its own. You shouldn’t have to burn through a week of sick time or all your best out-of-office excuses just to put feelers out for a new career opportunity. We want to be as transparent about the process as possible to help ease your mind. It’s our goal to provide you a fair, efficient interviewing experience that respects you and your time — and to do it all with a sidecar of delight.

Once you submit an application, we’ll review it. If you’re a good fit, you’ll have an initial chat with a recruiter over the phone. A phone interview with a manager typically follows. Depending on your role, you might then be asked to do a little homework (but nothing too time consuming). Then we’ll bring you onsite to talk face to face, answer any questions you have, and give you a feel for what it’s really like to work at ACG. If you're on the fence, just give it a try.

Keep being awesome, Cloud Gurus.

Apply Now

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Outbound Business Development Representative

Full-Time

Sales & Marketing

<h2 style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>The Outbound Business Development Representative Role</strong></h2> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">INQUISITIVE | ENERGETIC | EAGER<br /><br />As a Business Development Representative, your job is to help grow our B2B side of the business by generating qualified opportunities. If you are driven by a desire to Learn All The Things, educate potential buyers, and act as a subject matter expert in the field of Cloud Training, this might just be the job for you.  <strong>Hello, we're A Cloud Guru</strong></p> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">Our friends call us ACG.</p> <div class="iframe-container" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;"> <div style="padding: 337.5px 0px 0px; position: relative;"><iframe style="position: absolute; top: 0px; left: 0px; width: 600px; height: 337.5px;" src="https://player.vimeo.com/video/395500387?title=0&byline=0&portrait=0" width="300" height="150" data-mce-fragment="1"></iframe></div> </div> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">We're on a mission to teach the WORLD to cloud. A Cloud Guru is the largest online cloud school on the planet. Our training feels more like logging into Netflix or Spotify - it's entertaining and playful. The people are the #1 reason employees say they stay at ACG. We’re a quirky, tight-knit crew that cares about our customers and each other. No egos here. Our leaders encourage thoughtfulness, compassion, being humble, and we have a bit of fun along the way.</p> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">It’s an exciting time to join the team, because we’re in a really unique space. We have an amazing product that people want, and we're in an industry that's tripling in size overnight.</p> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;"><em>People here are kind and quirky. The vibe in the office is very welcoming. Come in, be yourself, work hard, and you’ll fit right in.  - Mike, Account Executive</em></p> <h2 style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>As an Business Development Representative at ACG, you’ll get to:</strong></h2> <ul style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;"> <li>Manage the outbound lead generation and qualification process for A Cloud Guru</li> <li>Convert leads into qualified opportunities</li> <li>Work directly with our Account Executives to create strategic outbound cadences</li> <li>Attend trade shows, Serverless conferences, and other events that introduce you to potential clients, current clients, and our students!</li> </ul> <h2 style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>We are looking for someone who can:</strong></h2> <ul style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;"> <li>Celebrate the little wins and learn from lost opportunities</li> <li>Deliver A Cloud Guru's unique value proposition to prospective clients</li> <li>Relentlessly track activity in Salesforce while using Salesloft and LinkedIn Sales Navigator</li> <li>Collaborate with other sales teammates to create a winning culture</li> </ul> <h2 style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>What you bring to the table:</strong></h2> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">We focus on hiring values aligned people, because we believe the right person can learn all the things to be successful in their role. Confidence plays a big part in what you apply for. We encourage all job applicants to apply even if they are nervous to do so. College degrees aren't required for any roles, and career gaps or switches are totally welcome.</p> <ul style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;"> <li>Outbound sales experience</li> <li>Experience working in a role that included heavy prospecting and creating qualified opportunities.</li> <li>Experience researching industries and potential buyer personas</li> <li>SaaS and Subscription-based selling is a plus (but not a requirement)</li> </ul> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;"><em>You need hunger and passion to succeed, but you also need humility. It's not about chest beating here. It's about collaboration. –Travis, VP of Sales</em></p> <h2 style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>More than a job</strong></h2> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">Where you work isn’t just a career decision -- it’s a life decision. We get it. That’s why we want all of our Gurus to feel a sense of belonging that comes from feeling supported in all areas of their lives. Everyone has family, friends and interests outside of their careers, so we offer perks and benefits to make work work better for you.</p> <ul style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;"> <li><strong>4 weeks PTO, plus 10 sick days, and holidays.</strong> Whether it's hiking to a waterfall in Costa Rica or bonding with your couch, we all need downtime. All Gurus get four weeks paid time off, 10 sick days, and enough holiday to make a banker blush.</li> <li><strong>Let's get lunch.</strong> Lunches are catered three times per week, and our kitchen stays stocked with a smorgasbord of the team’s most requested snacks and drinks.</li> <li><strong>Parking is on us.</strong> We have your Downtown parking covered. We offer paid garage parking nearby the office. We also have perks for going green by walking and taking public transit.</li> <li><strong>We’ve got your covered.</strong> We offer insurance plans that pay for 100% of your medical, dental, and vision, and 80% for your family/dependents.</li> <li><strong>Gender-neutral paid parental leave.</strong> Expanding your family? We offer 12 weeks of gender-neutral paid parental leave, and reimburse up to $10,000 for eligible adoption expenses.</li> <li><strong>$1,000 continuing education budget.</strong> All Gurus get $250 a quarter to spend on personal development, and 2 hours each week reserved for learning something new.</li> </ul> <h2 style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>What’s the interview process like at ACG?</strong></h2> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">Applying for a job can feel intimidating and like a full-time job of its own. You shouldn’t have to burn through a week of sick time or all your best out-of-office excuses just to put feelers out for a new career opportunity. We want to be as transparent about the process as possible to help ease your mind. It’s our goal to provide you a fair, efficient interviewing experience that respects you and your time — and to do it all with a sidecar of delight.</p> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">Once you submit an application, we’ll review it. If you’re a good fit, you’ll have an initial chat with a recruiter over the phone. A phone interview with a manager typically follows. Depending on your role, you might then be asked to do a little homework (but nothing too time consuming). Then we’ll bring you onsite to talk face to face, answer any questions you have, and give you a feel for what it’s really like to work at ACG. If you're on the fence, just give it a try.</p> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">Keep being awesome, Cloud Gurus.</p>

The Outbound Business Development Representative Role

INQUISITIVE | ENERGETIC | EAGER

As a Business Development Representative, your job is to help grow our B2B side of the business by generating qualified opportunities. If you are driven by a desire to Learn All The Things, educate potential buyers, and act as a subject matter expert in the field of Cloud Training, this might just be the job for you. Hello, we're A Cloud Guru

Our friends call us ACG.

It’s an exciting time to join the team, because we’re in a really unique space. We have an amazing product that people want, and we're in an industry that's tripling in size overnight.

People here are kind and quirky. The vibe in the office is very welcoming. Come in, be yourself, work hard, and you’ll fit right in. - Mike, Account Executive

As an Business Development Representative at ACG, you’ll get to:

Manage the outbound lead generation and qualification process for A Cloud Guru
Convert leads into qualified opportunities
Work directly with our Account Executives to create strategic outbound cadences
Attend trade shows, Serverless conferences, and other events that introduce you to potential clients, current clients, and our students!

We are looking for someone who can:

Celebrate the little wins and learn from lost opportunities
Deliver A Cloud Guru's unique value proposition to prospective clients
Relentlessly track activity in Salesforce while using Salesloft and LinkedIn Sales Navigator
Collaborate with other sales teammates to create a winning culture

What you bring to the table:

We focus on hiring values aligned people, because we believe the right person can learn all the things to be successful in their role. Confidence plays a big part in what you apply for. We encourage all job applicants to apply even if they are nervous to do so. College degrees aren't required for any roles, and career gaps or switches are totally welcome.

Outbound sales experience
Experience working in a role that included heavy prospecting and creating qualified opportunities.
Experience researching industries and potential buyer personas
SaaS and Subscription-based selling is a plus (but not a requirement)

You need hunger and passion to succeed, but you also need humility. It's not about chest beating here. It's about collaboration. –Travis, VP of Sales

More than a job

4 weeks PTO, plus 10 sick days, and holidays. Whether it's hiking to a waterfall in Costa Rica or bonding with your couch, we all need downtime. All Gurus get four weeks paid time off, 10 sick days, and enough holiday to make a banker blush.
Let's get lunch. Lunches are catered three times per week, and our kitchen stays stocked with a smorgasbord of the team’s most requested snacks and drinks.
Parking is on us. We have your Downtown parking covered. We offer paid garage parking nearby the office. We also have perks for going green by walking and taking public transit.
We’ve got your covered. We offer insurance plans that pay for 100% of your medical, dental, and vision, and 80% for your family/dependents.
Gender-neutral paid parental leave. Expanding your family? We offer 12 weeks of gender-neutral paid parental leave, and reimburse up to $10,000 for eligible adoption expenses.
$1,000 continuing education budget. All Gurus get $250 a quarter to spend on personal development, and 2 hours each week reserved for learning something new.

What’s the interview process like at ACG?

Keep being awesome, Cloud Gurus.

Apply Now

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Enterprise Account Executive

Full-Time

Sales & Marketing

<h1 style="margin-bottom: 0px; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>The Enterprise Account Executive Role</strong></h1> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">CONFIDENT | CURIOUS | PASSIONATE</p> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">As an Enterprise Account Executive at A Cloud Guru, you'll be responsible for accelerating sales cycles and closing deals for net-new enterprise-level customers. This is a high impact role in our team that is perfectly suited for an experienced Account Executive who is relentlessly optimistic, genuinely curious, and who deeply believes in delivering awesome customer experiences. We move at lightning speed and have loads of growth opportunities for people who thrive working in a fast-paced startup environment!</p> <h2 style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>Hello, we're A Cloud Guru</strong></h2> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">Our friends call us ACG.</p> <div style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px; padding: 337.5px 0px 0px; position: relative;"><iframe style="position: absolute; top: 0px; left: 0px; width: 600px; height: 337.5px;" src="https://player.vimeo.com/video/395500387?title=0&byline=0&portrait=0" width="300" height="150" data-mce-fragment="1"></iframe></div> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">We're on a mission to teach the WORLD to cloud. A Cloud Guru is the largest online cloud school on the planet. Our training feels more like logging into Netflix or Spotify - it's entertaining and playful. The people are the #1 reason employees say they stay at ACG. We’re a quirky, tight-knit crew that cares about our customers and each other. No egos here. Our leaders encourage thoughtfulness, compassion, being humble, and we have a bit of fun along the way.</p> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">It’s an exciting time to join the team, because we’re in a really unique space. We have an amazing product that people want, and we're in an industry that's tripling in size overnight.</p> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;"><em>"It makes so much of a difference as a seller when you fully believe in the product you are pitching. You are completely in charge of how much you want to earn and achieve."</em></p> <h2 style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>As an Enterprise Account Executive at ACG, you’ll get to:</strong></h2> <ul style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;"> <li>Prospect, develop, and close new customers for A Cloud Guru’s Teams cloud training platform</li> <li>Close enterprise-level recurring revenue deals upward of  $100k+ </li> <li>Mentor junior account executive and sales development teams</li> <li>Help scale and document sales team practices</li> <li>Identify, establish and nurture senior executive decision maker relationships</li> </ul> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">We are looking for someone who can:</p> <ul style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;"> <li>Learn new technologies quickly and deliver A Cloud Guru’s value proposition</li> <li>Collaborate with other sales teammates to create a winning culture</li> <li>Accurately forecast and track activities in Salesforce </li> <li>Deliver value driven solutions demos and presentation</li> </ul> <h2 style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>What you bring to the table</strong></h2> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">We focus on hiring values aligned people, because we believe the right person can learn all the things to be successful in their role. Confidence plays a big part in what you apply for. We encourage all job applicants to apply even if they are nervous to do so. College degrees aren't required for any roles, and career gaps or switches are totally welcome.</p> <ul style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;"> <li>Proven ability to develop relationships at an enterprise level</li> <li>A history maximizing deal sizes with large, complex organizations</li> <li>Top performer in previous roles with a track record of crushing goals</li> <li>Start-up experience a plus</li> <li>5+ years of experience in a quota carrying SaaS sales role</li> </ul> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;"><em>You need hunger and passion to succeed, but you also need humility. It's not about chest beating here. It's about collaboration. –Travis, VP of Sales</em></p> <h2 style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>More than a job</strong></h2> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">Where you work isn’t just a career decision -- it’s a life decision. We get it. That’s why we want all of our Gurus to feel a sense of belonging that comes from feeling supported in all areas of their lives. Everyone has family, friends and interests outside of their careers, so we offer perks and benefits to make work work better for you.</p> <ul style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;"> <li><strong>4 weeks PTO, plus 10 sick days, and holidays.</strong> Whether it's hiking to a waterfall in Costa Rica or bonding with your couch, we all need downtime. All Gurus get four weeks paid time off, 10 sick days, and enough holiday to make a banker blush.</li> <li><strong>Let's get lunch.</strong> Lunches are catered three times per week, and our kitchen stays stocked with a smorgasbord of the team’s most requested snacks and drinks.</li> <li><strong>Parking is on us.</strong> We have your Downtown parking covered. We offer paid garage parking nearby the office. We also have perks for going green by walking and taking public transit.</li> <li><strong>We’ve got your covered.</strong> We offer insurance plans that pay for 100% of your medical, dental, and vision, and 80% for your family/dependents.</li> <li><strong>Gender-neutral paid parental leave.</strong> Expanding your family? We offer 12 weeks of gender-neutral paid parental leave, and reimburse up to $10,000 for eligible adoption expenses.</li> <li><strong>$1,000 continuing education budget.</strong> All Gurus get $250 a quarter to spend on personal development, and 2 hours each week reserved for learning something new.</li> </ul> <h2 style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>What’s the interview process like at ACG?</strong></h2> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">Applying for a job can feel intimidating and like a full-time job of its own. You shouldn’t have to burn through a week of sick time or all your best out-of-office excuses just to put feelers out for a new career opportunity. We want to be as transparent about the process as possible to help ease your mind. It’s our goal to provide you a fair, efficient interviewing experience that respects you and your time — and to do it all with a sidecar of delight.</p> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">Once you submit an application, we’ll review it. If you’re a good fit, you’ll have an initial chat with a recruiter over the phone. A phone interview with a manager typically follows. Depending on your role, you might then be asked to do a little homework (but nothing too time consuming). Then we’ll bring you onsite to talk face to face, answer any questions you have, and give you a feel for what it’s really like to work at ACG. If you're on the fence, just give it a try.</p> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">Keep being awesome, Cloud Gurus.</p>

The Enterprise Account Executive Role

CONFIDENT | CURIOUS | PASSIONATE

As an Enterprise Account Executive at A Cloud Guru, you'll be responsible for accelerating sales cycles and closing deals for net-new enterprise-level customers. This is a high impact role in our team that is perfectly suited for an experienced Account Executive who is relentlessly optimistic, genuinely curious, and who deeply believes in delivering awesome customer experiences. We move at lightning speed and have loads of growth opportunities for people who thrive working in a fast-paced startup environment!

Hello, we're A Cloud Guru

Our friends call us ACG.

It’s an exciting time to join the team, because we’re in a really unique space. We have an amazing product that people want, and we're in an industry that's tripling in size overnight.

"It makes so much of a difference as a seller when you fully believe in the product you are pitching. You are completely in charge of how much you want to earn and achieve."

As an Enterprise Account Executive at ACG, you’ll get to:

Prospect, develop, and close new customers for A Cloud Guru’s Teams cloud training platform
Close enterprise-level recurring revenue deals upward of $100k+
Mentor junior account executive and sales development teams
Help scale and document sales team practices
Identify, establish and nurture senior executive decision maker relationships

We are looking for someone who can:

Learn new technologies quickly and deliver A Cloud Guru’s value proposition
Collaborate with other sales teammates to create a winning culture
Accurately forecast and track activities in Salesforce
Deliver value driven solutions demos and presentation

What you bring to the table

Proven ability to develop relationships at an enterprise level
A history maximizing deal sizes with large, complex organizations
Top performer in previous roles with a track record of crushing goals
Start-up experience a plus
5+ years of experience in a quota carrying SaaS sales role

You need hunger and passion to succeed, but you also need humility. It's not about chest beating here. It's about collaboration. –Travis, VP of Sales

More than a job

4 weeks PTO, plus 10 sick days, and holidays. Whether it's hiking to a waterfall in Costa Rica or bonding with your couch, we all need downtime. All Gurus get four weeks paid time off, 10 sick days, and enough holiday to make a banker blush.
Let's get lunch. Lunches are catered three times per week, and our kitchen stays stocked with a smorgasbord of the team’s most requested snacks and drinks.
Parking is on us. We have your Downtown parking covered. We offer paid garage parking nearby the office. We also have perks for going green by walking and taking public transit.
We’ve got your covered. We offer insurance plans that pay for 100% of your medical, dental, and vision, and 80% for your family/dependents.
Gender-neutral paid parental leave. Expanding your family? We offer 12 weeks of gender-neutral paid parental leave, and reimburse up to $10,000 for eligible adoption expenses.
$1,000 continuing education budget. All Gurus get $250 a quarter to spend on personal development, and 2 hours each week reserved for learning something new.

What’s the interview process like at ACG?

Keep being awesome, Cloud Gurus.

Apply Now

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Account Executive

Full-Time

Sales & Marketing

<h1 style="margin-bottom: 0px; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>The Account Executive Role</strong></h1> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">CONFIDENT | CURIOUS | CHARISMATIC</p> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">As an Account Executive at A Cloud Guru, you'll be responsible for closing new business deals and for accelerating the net-new customer sales cycle. This is a high impact role in our team that is perfectly suited for an experienced AE who is relentlessly optimistic, genuinely curious, and who deeply believes in delivering awesome customer experiences. We move at lightning speed and have loads of growth opportunities for people who thrive working in a fast-paced startup environment!</p> <h2 style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>Hello, we're A Cloud Guru</strong></h2> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">Our friends call us ACG.</p> <div class="iframe-container" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;"> <div style="padding: 337.5px 0px 0px; position: relative;"><iframe style="position: absolute; top: 0px; left: 0px; width: 600px; height: 337.5px;" src="https://player.vimeo.com/video/395500387?title=0&byline=0&portrait=0" width="300" height="150"></iframe></div> </div> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">We're on a mission to teach the WORLD to cloud. A Cloud Guru is the largest online cloud school on the planet. Our training feels more like logging into Netflix or Spotify - it's entertaining and playful. The people are the #1 reason employees say they stay at ACG. We’re a quirky, tight-knit crew that cares about our customers and each other. No egos here. Our leaders encourage thoughtfulness, compassion, being humble, and we have a bit of fun along the way.</p> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">It’s an exciting time to join the team, because we’re in a really unique space. We have an amazing product that people want, and we're in an industry that's tripling in size overnight.</p> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;"><em>People here are kind and quirky. The vibe in the office is very welcoming. Come in, be yourself, work hard, and you’ll fit right in.  - Mike, Account Executive</em></p> <h2 style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>As an Account Executive at ACG, you’ll get to:</strong></h2> <ul style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;"> <li>Prospect, develop, and close new customers for A Cloud Guru’s Teams cloud training platform</li> <li>Close recurring revenue deals ranging from $5K - $100K</li> <li>Identify, establish, and nurture decision maker relationships</li> <li>Create accurate forecasts and tracking all activities in Salesforce.com</li> <li>Deliver value drive solution, demo’s, and presentations</li> <li>Scale and document sales team practices</li> <li>Attend trade shows as required</li> </ul> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">We are looking for someone who can:</p> <ul style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;"> <li>Learn new technologies quickly and deliver A Cloud Guru’s value proposition</li> <li>Collaborate with other sales teammates to create a winning culture</li> <li>Accurately forecast and track activities in Salesforce </li> <li>Deliver value driven solutions demos and presentations</li> </ul> <h2 style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>What you bring to the table</strong></h2> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">We focus on hiring values aligned people, because we believe the right person can learn all the things to be successful in their role. Confidence plays a big part in what you apply for. We encourage all job applicants to apply even if they are nervous to do so. College degrees aren't required for any roles, and career gaps or switches are totally welcome.</p> <ul style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;"> <li>Proven commercial experience in a quota carrying SaaS sales role with a few years of technology sales experience under your belt</li> <li>Proven ability to develop relationships and win new business quickly</li> <li>Top performer in previous roles with a track record of crushing goals</li> <li>Start-up experience a plus</li> </ul> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;"><em>You need hunger and passion to succeed, but you also need humility. It's not about chest beating here. It's about collaboration. –Travis, VP of Sales</em></p> <h2 style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>More than a job</strong></h2> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">Where you work isn’t just a career decision -- it’s a life decision. We get it. That’s why we want all of our Gurus to feel a sense of belonging that comes from feeling supported in all areas of their lives. Everyone has family, friends and interests outside of their careers, so we offer perks and benefits to make work work better for you.</p> <ul style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;"> <li><strong>4 weeks PTO, plus 10 sick days, and holidays.</strong> Whether it's hiking to a waterfall in Costa Rica or bonding with your couch, we all need downtime. All Gurus get four weeks paid time off, 10 sick days, and enough holiday to make a banker blush.</li> <li><strong>Let's get lunch.</strong> Lunches are catered three times per week, and our kitchen stays stocked with a smorgasbord of the team’s most requested snacks and drinks.</li> <li><strong>Parking is on us.</strong> We have your Downtown parking covered. We offer paid garage parking nearby the office. We also have perks for going green by walking and taking public transit.</li> <li><strong>We’ve got your covered.</strong> We offer insurance plans that pay for 100% of your medical, dental, and vision, and 80% for your family/dependents.</li> <li><strong>Gender-neutral paid parental leave.</strong> Expanding your family? We offer 12 weeks of gender-neutral paid parental leave, and reimburse up to $10,000 for eligible adoption expenses.</li> <li><strong>$1,000 continuing education budget.</strong> All Gurus get $250 a quarter to spend on personal development, and 2 hours each week reserved for learning something new.</li> </ul> <h2 style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>What’s the interview process like at ACG?</strong></h2> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">Applying for a job can feel intimidating and like a full-time job of its own. You shouldn’t have to burn through a week of sick time or all your best out-of-office excuses just to put feelers out for a new career opportunity. We want to be as transparent about the process as possible to help ease your mind. It’s our goal to provide you a fair, efficient interviewing experience that respects you and your time — and to do it all with a sidecar of delight.</p> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">Once you submit an application, we’ll review it. If you’re a good fit, you’ll have an initial chat with a recruiter over the phone. A phone interview with a manager typically follows. Depending on your role, you might then be asked to do a little homework (but nothing too time consuming). Then we’ll bring you onsite to talk face to face, answer any questions you have, and give you a feel for what it’s really like to work at ACG. If you're on the fence, just give it a try.</p> <p style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px;">Keep being awesome, Cloud Gurus.</p>

The Account Executive Role

CONFIDENT | CURIOUS | CHARISMATIC

As an Account Executive at A Cloud Guru, you'll be responsible for closing new business deals and for accelerating the net-new customer sales cycle. This is a high impact role in our team that is perfectly suited for an experienced AE who is relentlessly optimistic, genuinely curious, and who deeply believes in delivering awesome customer experiences. We move at lightning speed and have loads of growth opportunities for people who thrive working in a fast-paced startup environment!

Hello, we're A Cloud Guru

Our friends call us ACG.

It’s an exciting time to join the team, because we’re in a really unique space. We have an amazing product that people want, and we're in an industry that's tripling in size overnight.

People here are kind and quirky. The vibe in the office is very welcoming. Come in, be yourself, work hard, and you’ll fit right in. - Mike, Account Executive

As an Account Executive at ACG, you’ll get to:

Prospect, develop, and close new customers for A Cloud Guru’s Teams cloud training platform
Close recurring revenue deals ranging from $5K - $100K
Identify, establish, and nurture decision maker relationships
Create accurate forecasts and tracking all activities in Salesforce.com
Deliver value drive solution, demo’s, and presentations
Scale and document sales team practices
Attend trade shows as required

We are looking for someone who can:

Learn new technologies quickly and deliver A Cloud Guru’s value proposition
Collaborate with other sales teammates to create a winning culture
Accurately forecast and track activities in Salesforce
Deliver value driven solutions demos and presentations

What you bring to the table

Proven commercial experience in a quota carrying SaaS sales role with a few years of technology sales experience under your belt
Proven ability to develop relationships and win new business quickly
Top performer in previous roles with a track record of crushing goals
Start-up experience a plus

You need hunger and passion to succeed, but you also need humility. It's not about chest beating here. It's about collaboration. –Travis, VP of Sales

More than a job

4 weeks PTO, plus 10 sick days, and holidays. Whether it's hiking to a waterfall in Costa Rica or bonding with your couch, we all need downtime. All Gurus get four weeks paid time off, 10 sick days, and enough holiday to make a banker blush.
Let's get lunch. Lunches are catered three times per week, and our kitchen stays stocked with a smorgasbord of the team’s most requested snacks and drinks.
Parking is on us. We have your Downtown parking covered. We offer paid garage parking nearby the office. We also have perks for going green by walking and taking public transit.
We’ve got your covered. We offer insurance plans that pay for 100% of your medical, dental, and vision, and 80% for your family/dependents.
Gender-neutral paid parental leave. Expanding your family? We offer 12 weeks of gender-neutral paid parental leave, and reimburse up to $10,000 for eligible adoption expenses.
$1,000 continuing education budget. All Gurus get $250 a quarter to spend on personal development, and 2 hours each week reserved for learning something new.

What’s the interview process like at ACG?

Keep being awesome, Cloud Gurus.

Apply Now

Our open positions

Thank you! Your submission has been received!

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Customer Success Operations Analyst

Full-Time

Administrative

The Customer Success Operations Analyst

DATA DRIVEN | COLLABORATIVE | INQUISITIVE

Hello, we're A Cloud Guru

Our friends call us ACG.

It’s an exciting time to join the team, because we’re in a really unique space. We have an amazing product that people want, and we're in an industry that's tripling in size overnight.

It’s a FUN work environment. Like a beautiful garden, we are given opportunities to grow.” - Alexander, Customer Support Specialist

As a Customer Success Operations Analyst at ACG, you’ll get to:

Work with leadership from our Sales, Marketing, Customer Success, Finance, and Data Analytics to ensure seamless collaboration between departments
Strategically plan, manage, and maintain CSM account assignments. Both as we launch a new year, but also as we hire new CSMs and shuffle/redistribute assignments
Manage a CSM-oriented tech stack. Collaborate with Business Applications, Sales Operations, and others to ensure Salesforce is optimized for a CSM use case. Ensure that data and processes flow seamlessly between tools. Define a CSM tech stack roadmap and partner with core functions to build and optimize the tech stack
Analyze, report, and present key business data. This includes creating key recurring reports (MBRs, QBRs, Attainment Reporting, etc) as well as facilitating meetings and presenting back findings
Own and drive a handful of long-term change management initiatives each year. This will involve a mixture of project management skills, communication and presentation skills, strong collaboration across departments, and the initiative to push projects to completion
Partner with CS Leadership to manage and set CSM targets
Oversee the annual planning process for the CSM team. Act as an intermediary between leadership, finance, and cross functional teams when modeling annual headcount planning, retention targets, and other key annual planning modeling outputs
Collaborate with the Business Applications Manager (SFDC Admin) to fix, enhance, and grow ACG’s Salesforce.com instance
Drive the data and system strategy for the Customer Success function. Build processes and improve systems to improve the efficiency, reach, and results of the CS team
Act as one of the primary stewards of data hygiene and governance for the CS team
Develop a deep understanding of the customer journey while connecting insights directly to the business opportunity
Identify, analyze, and resolve a wide range of process and operational issues or inefficiencies providing quick and decisive solutions

What you bring to the table

3+ years in an Operations, FP&A, or Management Consulting role
Experience in a dynamic, hyper growth environment
Advanced knowledge of Excel and Powerpoint
Advanced knowledge of Salesforce.com
Experience with Customer Success platforms such as ChurnZero, Gainsight, or Totango are a plus
Experience with Sales Accelerators like Outreach or Salesloft is a plus
Experience with data visualization tools like Looker, Tableau, etc. are a plus
Experience with project management tools like JIRA are a plus
Experience with visualization and mapping tech stacks and process
Excellent communication and presentation skills
High attention to detail and organizational skills
Autonomous, self driven, and able to thrive in ambiguity

You need hunger and passion to succeed, but you also need humility. It's not about chest beating here. It's about collaboration. –Travis, VP of Sales

More than a job

4 weeks PTO, plus 10 sick days, and holidays. Whether it's hiking to a waterfall in Costa Rica or bonding with your couch, we all need downtime. All Gurus get four weeks paid time off, 10 sick days, and enough holiday to make a banker blush.
Let's get lunch. Lunches are catered three times per week, and our kitchen stays stocked with a smorgasbord of the team’s most requested snacks and drinks.
Parking is on us. We have your Downtown parking covered. We offer paid garage parking nearby the office. We also have perks for going green by walking and taking public transit.
We’ve got you covered. We offer insurance plans that pay for 100% of your medical, dental, and vision, and 80% for your family/dependents.
Gender-neutral paid parental leave. Expanding your family? We offer 12 weeks of gender-neutral paid parental leave, and reimburse up to $10,000 for eligible adoption expenses.
$1,000 continuing education budget. All Gurus get $250 a quarter to spend on personal development, and 2 hours each week reserved for learning something new.

What’s the interview process like at ACG?

Keep being awesome, Cloud Gurus.

Apply Now

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Outbound Business Development Representative

Full-Time

Sales & Marketing

The Outbound Business Development Representative Role

Our friends call us ACG.

It’s an exciting time to join the team, because we’re in a really unique space. We have an amazing product that people want, and we're in an industry that's tripling in size overnight.

People here are kind and quirky. The vibe in the office is very welcoming. Come in, be yourself, work hard, and you’ll fit right in. - Mike, Account Executive

As an Business Development Representative at ACG, you’ll get to:

Manage the outbound lead generation and qualification process for A Cloud Guru
Convert leads into qualified opportunities
Work directly with our Account Executives to create strategic outbound cadences
Attend trade shows, Serverless conferences, and other events that introduce you to potential clients, current clients, and our students!

We are looking for someone who can:

Celebrate the little wins and learn from lost opportunities
Deliver A Cloud Guru's unique value proposition to prospective clients
Relentlessly track activity in Salesforce while using Salesloft and LinkedIn Sales Navigator
Collaborate with other sales teammates to create a winning culture

What you bring to the table:

Outbound sales experience
Experience working in a role that included heavy prospecting and creating qualified opportunities.
Experience researching industries and potential buyer personas
SaaS and Subscription-based selling is a plus (but not a requirement)

You need hunger and passion to succeed, but you also need humility. It's not about chest beating here. It's about collaboration. –Travis, VP of Sales

More than a job

4 weeks PTO, plus 10 sick days, and holidays. Whether it's hiking to a waterfall in Costa Rica or bonding with your couch, we all need downtime. All Gurus get four weeks paid time off, 10 sick days, and enough holiday to make a banker blush.
Let's get lunch. Lunches are catered three times per week, and our kitchen stays stocked with a smorgasbord of the team’s most requested snacks and drinks.
Parking is on us. We have your Downtown parking covered. We offer paid garage parking nearby the office. We also have perks for going green by walking and taking public transit.
We’ve got your covered. We offer insurance plans that pay for 100% of your medical, dental, and vision, and 80% for your family/dependents.
Gender-neutral paid parental leave. Expanding your family? We offer 12 weeks of gender-neutral paid parental leave, and reimburse up to $10,000 for eligible adoption expenses.
$1,000 continuing education budget. All Gurus get $250 a quarter to spend on personal development, and 2 hours each week reserved for learning something new.

What’s the interview process like at ACG?

Keep being awesome, Cloud Gurus.

Apply Now

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Enterprise Account Executive

Full-Time

Sales & Marketing

The Enterprise Account Executive Role

CONFIDENT | CURIOUS | PASSIONATE

Hello, we're A Cloud Guru

Our friends call us ACG.

It’s an exciting time to join the team, because we’re in a really unique space. We have an amazing product that people want, and we're in an industry that's tripling in size overnight.

"It makes so much of a difference as a seller when you fully believe in the product you are pitching. You are completely in charge of how much you want to earn and achieve."

As an Enterprise Account Executive at ACG, you’ll get to:

Prospect, develop, and close new customers for A Cloud Guru’s Teams cloud training platform
Close enterprise-level recurring revenue deals upward of $100k+
Mentor junior account executive and sales development teams
Help scale and document sales team practices
Identify, establish and nurture senior executive decision maker relationships

We are looking for someone who can:

Learn new technologies quickly and deliver A Cloud Guru’s value proposition
Collaborate with other sales teammates to create a winning culture
Accurately forecast and track activities in Salesforce
Deliver value driven solutions demos and presentation

What you bring to the table

Proven ability to develop relationships at an enterprise level
A history maximizing deal sizes with large, complex organizations
Top performer in previous roles with a track record of crushing goals
Start-up experience a plus
5+ years of experience in a quota carrying SaaS sales role

You need hunger and passion to succeed, but you also need humility. It's not about chest beating here. It's about collaboration. –Travis, VP of Sales

More than a job

4 weeks PTO, plus 10 sick days, and holidays. Whether it's hiking to a waterfall in Costa Rica or bonding with your couch, we all need downtime. All Gurus get four weeks paid time off, 10 sick days, and enough holiday to make a banker blush.
Let's get lunch. Lunches are catered three times per week, and our kitchen stays stocked with a smorgasbord of the team’s most requested snacks and drinks.
Parking is on us. We have your Downtown parking covered. We offer paid garage parking nearby the office. We also have perks for going green by walking and taking public transit.
We’ve got your covered. We offer insurance plans that pay for 100% of your medical, dental, and vision, and 80% for your family/dependents.
Gender-neutral paid parental leave. Expanding your family? We offer 12 weeks of gender-neutral paid parental leave, and reimburse up to $10,000 for eligible adoption expenses.
$1,000 continuing education budget. All Gurus get $250 a quarter to spend on personal development, and 2 hours each week reserved for learning something new.

What’s the interview process like at ACG?

Keep being awesome, Cloud Gurus.

Apply Now

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Account Executive

Full-Time

Sales & Marketing

The Account Executive Role

CONFIDENT | CURIOUS | CHARISMATIC

Hello, we're A Cloud Guru

Our friends call us ACG.

It’s an exciting time to join the team, because we’re in a really unique space. We have an amazing product that people want, and we're in an industry that's tripling in size overnight.

People here are kind and quirky. The vibe in the office is very welcoming. Come in, be yourself, work hard, and you’ll fit right in. - Mike, Account Executive

As an Account Executive at ACG, you’ll get to:

Prospect, develop, and close new customers for A Cloud Guru’s Teams cloud training platform
Close recurring revenue deals ranging from $5K - $100K
Identify, establish, and nurture decision maker relationships
Create accurate forecasts and tracking all activities in Salesforce.com
Deliver value drive solution, demo’s, and presentations
Scale and document sales team practices
Attend trade shows as required

We are looking for someone who can:

Learn new technologies quickly and deliver A Cloud Guru’s value proposition
Collaborate with other sales teammates to create a winning culture
Accurately forecast and track activities in Salesforce
Deliver value driven solutions demos and presentations

What you bring to the table

Proven commercial experience in a quota carrying SaaS sales role with a few years of technology sales experience under your belt
Proven ability to develop relationships and win new business quickly
Top performer in previous roles with a track record of crushing goals
Start-up experience a plus

You need hunger and passion to succeed, but you also need humility. It's not about chest beating here. It's about collaboration. –Travis, VP of Sales

More than a job

4 weeks PTO, plus 10 sick days, and holidays. Whether it's hiking to a waterfall in Costa Rica or bonding with your couch, we all need downtime. All Gurus get four weeks paid time off, 10 sick days, and enough holiday to make a banker blush.
Let's get lunch. Lunches are catered three times per week, and our kitchen stays stocked with a smorgasbord of the team’s most requested snacks and drinks.
Parking is on us. We have your Downtown parking covered. We offer paid garage parking nearby the office. We also have perks for going green by walking and taking public transit.
We’ve got your covered. We offer insurance plans that pay for 100% of your medical, dental, and vision, and 80% for your family/dependents.
Gender-neutral paid parental leave. Expanding your family? We offer 12 weeks of gender-neutral paid parental leave, and reimburse up to $10,000 for eligible adoption expenses.
$1,000 continuing education budget. All Gurus get $250 a quarter to spend on personal development, and 2 hours each week reserved for learning something new.

What’s the interview process like at ACG?

Keep being awesome, Cloud Gurus.

Apply Now

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